148 Technical Operations jobs in South Africa

Technical Operations Manager (POS24196)

Centurion

R 30 000.00 to R 35 000.00 per Month

Requirements:

• Management of Technical Services
• Management of Training Academy
• Management of Internal Technical Systems
• Security Product Knowledge
• Design of Security Solutions
• 10 to 15 years work Experience as Tech Service Manager

Qualifications:

• B Degree or Equivalent in Electronic Engineering or Computer science
• Certificate in Business Management and Administration

Closing date: 20 July 2024

We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!

Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.

Speaking of love, we're looking for Lulas who love to make a difference to join our team and change the game.

CultureCode

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We're Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

Overall Purpose

Reporting into the CIO, our Head of Technical Operations will play a key role in defining and shaping the Technology vision and strategy at Lula. You will be responsible for leading the technical operations team and building out the infrastructure, SRE, security, support and helpdesk competencies in alignment with Lula's technology strategy. You will be accountable for the performance, stability, continuity, security and compliance of our production infrastructure and services working in collaboration with our engineering teams, partners and third party vendors. The ideal candidate will be a seasoned technical operations leader with a proven track record of building successful teams, fostering a culture of innovation and delivering top quality operational services. This is a senior management role and will be a key member of the Technology Management team.

Responsibilities Include :

• Articulation and delivery of a Technical Operations strategy which considers the factors of people, process and technology aligned to our technology and business strategies.
• Contribute as a key member of the Technology Management team collaborating with all members to ensure that we deliver a world class experience to our customers.
• Oversee the performance, stability, continuity, security and compliance of our production infrastructure and services.
• Partner with business stakeholders to understand their support and service needs.
• Manage key third party suppliers ensuring they are performing and delivering to SLO's and SLA's.
• Collaborate with Product and Engineering to deliver against all agreed roadmaps.
• Build, lead and mentor a high performing Technical Operations team.
• Direct line management of managers across the infrastructure, SRE, security, support and helpdesk teams.
• Manage budgets and operational expenditure effectively.
• Research and implement new technologies that improve our service, support and infrastructure giving us a competitive edge.

The Skills and Competencies We're After :

• Excellent leadership ability, you inspire your team and our business to achieve company goals
• Exceptional technical skills, coupled with a commercial outlook
• Ability to think strategically and make decisions pragmatically
• Ability to manage multiple complex platforms and services under pressure
• Ability to adapt to changing circumstances and priorities
• Excellent planning and organisation skills
• Excellent communication, facilitation, presentation and negotiation skills
• Excellent negotiation skills to support the management of vendor and service provider agreements.
• Strong stakeholder management skills with the ability to manage expectations, risks and issues in a proactive manner
• Strong collaboration skills and a passion for working with people
• Strong understanding of financial principles and experience managing Technical Operations budgets with an eye expenditure.
• Strong analytical and problem-solving skills
• Deadline driven - you know what success looks like and how to measure it
• Positive, high energy and committed to live, demonstrate and get excited about the Lula values

The Experience We're Looking For :

• BSc Degree in Computer Science, BTech, BEng or equivalent
• Honours and / or Master's degree an added advantage
• Minimum of 8-10 years of experience in IT operations, infrastructure management, or a related field, with at least 5 years in a leadership or management role.
• In-depth knowledge of IT infrastructure, including networks, servers, storage, virtualization, and cloud technologies (AWS, Azure, etc.).
• In-depth experience configuring and supporting high volume and high availability cloud environments
• Strong understanding of cybersecurity principles, practices, and technologies. Experience in implementing security measures and ensuring compliance. Understanding of relevant frameworks e.g. : ISO or NIST and PCI-DSS.
• Proficiency in ITIL-based service management practices and tools. Experience in implementing service delivery and support processes.
• Relevant certifications such as ITIL, CISSP, CISM, or similar are highly desirable.
• Experience working closely with a product team and within an agile environment
• Financial services and banking experience advantageous

All staff appointments will be made with due consideration for the Company's EE targets.

Job Title: SaaS Technical/Operations Director

WHAT YOU WILL BRING TO THE COMPANY

Are you a visionary leader with a strong technical background in SaaS platforms? Do you thrive on operational excellence and driving strategic growth? We are seeking an exceptional Technical/Operations Director to lead and elevate our SaaS operations to the next level. As the Technical/Operations Director, you will oversee the development, management, and optimization of our SaaS platform, ensuring it aligns with business goals and delivers unparalleled value to our clients. You will play a pivotal role in bridging the gap between technology and business strategy, driving performance, innovation, and operational efficiency.

WHAT YOU WILL BE RESPONSIBLE FOR

• Define and execute the technical and operational strategy for the SaaS platform, ensuring scalability and innovation.
• Oversee the development and continuous improvement of the SaaS platform, ensuring best-in-class performance and reliability.
• Implement and refine processes for product delivery, client onboarding, and system maintenance to meet SLAs and exceed customer expectations.
• Build, mentor, and lead cross-functional teams, fostering a culture of collaboration, accountability, and innovation.
• Leverage analytics and reporting to optimize platform performance and operational efficiency.
• Work closely with leadership, sales, and client success teams to align technical capabilities with business goals.

WHO YOU ARE

• Proven experience as a technical or operations leader in a SaaS environment.
• Strong background in software development, cloud technologies, and platform management.
• Excellent problem-solving skills with a track record of driving operational improvements.
• Experience managing cross-functional teams, including engineers, product managers, and support staff.
• Strong understanding of SaaS metrics (e.g., churn rate, LTV, CAC) and operational KPIs.
• Exceptional communication skills to engage with both technical teams and business stakeholders.

Job Title: Utility Operations Manager

Company: Capital Land Asset Management

Location: Cape Town, Western Cape

You will ensure the efficient and uninterrupted operation of all utilities, mechanical, electrical, and plumbing systems in alignment with environmental sustainability practices as well as the organisation's goals and priorities.

1. Utility Expense and Recovery: Oversee and manage all functions related to utility expenses and recovery, ensuring efficient management and optimisation.
2. Staff Performance: Assess utility and expense recovery staff functions, conduct regular performance evaluations for operational and sustainability reporting purposes.
3. Reporting: Compile and provide reports to the business on utility and MEP expense and recovery performance, highlighting any corrective actions required by either the service provider or internal teams.
4. Relationship Management: Manage and maintain strong relationships with service providers and suppliers.
5. Utility Account Management: Oversee the accurate and timely processing of utility accounts for payment and recovery.
6. Municipal Query Management: Address and resolve municipal queries related to utility services.

Employment Type: Permanent - Full-time

Technical Operations Manager - Technology (POS24196)

Centurion

R 35 000.00 to R 40 000.00 per Month (highly negotiable depending on experience and industry knowledge)

Job Purpose:

Technical Operations Manager with experience in Electronic Security Products in a Management role non negotiable

Requirements:

• B Degree or Equivalent in Electronic Engineering or Computer science
• Tertiary Education: Technical Qualification or in Business Management
• Design of Security Solutions (CCTV, Access Control etc )
• Security Product Knowledge
• Management of Technical Services
• Management of Training Academy
• Management of Internal Technical Systems
• Microsoft Certified

Closing date: 30 September 2024

Technical Operations Manager (POS24196)

Centurion

R 35 000.00 to R 40 000.00 per Month (highly negotiable depending on experience and industry knowledge)

Job Purpose:

Technical Operations Manager with experience in Electronic Security Products in a Management role non negotiable

Requirements:

• B Degree or Equivalent in Electronic Engineering or Computer science
• Tertiary Education: Technical Qualification or in Business Management
• Design of Security Solutions (CCTV, Access Control etc )
• Security Product Knowledge
• Management of Technical Services
• Management of Training Academy
• Management of Internal Technical Systems

Closing date: 26 August 2024

• IT Diploma or relevant certification
• Microsoft Azure Fundamentals (preferred)
• PowerShell scripting knowledge (advantageous)

• 2+ years experience in an IT support role
• Microsoft Azure experience (AAD, VMs, Storage, etc.)
• Experience with Windows Server environments
• Familiarity with ticketing systems (e.g., Jira)
• Understanding of networking (DNS, DHCP, VPNs, and IP addressing)
• Experience with PowerShell for automation
• Excellent troubleshooting and communication skills
• Able to explain technical solutions to non-technical users
• Prior work in agile or small-team environments
• Experience with remote support/monitoring tools

• Provide 1st and 2nd line support for internal systems and infrastructure
• Manage and resolve issues within SLAs
• Perform routine server support and Azure maintenance
• Log and resolve tickets effectively
• Deliver professional client-facing support via Teams or phone
• Document processes and contribute to internal knowledge base
• Collaborate with internal teams for escalation and issue resolution

• 5+ years experience in technical procurement and operations management .
• Strong knowledge of mechanical components (power transmissions, couplings, clutches, industrial gear units).
• Proven experience in imports, exports, and international logistics .
• Solid background in inventory management, warehousing, and ERP/MRP systems .