9 Technical Instructor jobs in South Africa

• To determine training needs for the business by consulting with business, scoping training needs, identifying value-add solutions, developing the programme and submitting for approval for implementation annually and as required
• To coordinate technical training by collaborating with relevant departments, identifying training needs, staying updated with industry best practice, developing training materials where relevant and scheduling and organizing training sessions as required
• To develop technical training proposals by conducting research, gathering insights from subject matter experts, incorporating solid technical knowledge and industry insights, understanding the specific technical needs and objectives and designing training proposals as required
• To educate customers on new products by collaborating with the Research and Design team, understanding product specifications and features, understanding product benefits and usage, developing training materials and delivering training and information sessions as required
• To support the achievement of customer and performance targets by planning and executing the required number of customer visits, testing schedules and other activities, identifying possible challenges, collaborating with stakeholders, identifying effective solutions and taking proactive measures to overcome obstacles as required

• Driver's License
• Proficiency in Microsoft Office and learning management systems (LMS)
• Matric / Grade 12 or equivalent
• ETDP Qualification
• 5 to 7 years of experience in the chemical plant operations
• Assessor or Moderator Qualification

Previously disadvantaged groups will be given preference including people living with disabilities.

A position has become available in the Training department at the Cape Town Office, for a Training Technical Specialist. As a dynamic Training Technical Specialist, you will be responsible for designing, implementing, and delivering engaging training programs to enhance the skills and knowledge of our hospitality staff across our brands within your region. You will play a pivotal role in fostering a culture of excellence, ensuring our team consistently provides outstanding service to our franchise partners, enabling them to provide excellence of service to their guests and thereby improving their bottomline.

Responsibilities:

1. Anticipate, design and implement relevant, accurate, comprehensive, dynamic and interactive training materials, including presentations, manuals, and multimedia content in your training programs for various roles within our franchised restaurants, including franchisees, operators, management and front-of-house and back-of-house staff; across all our training channels.
2. Careful, insightful and development of training evaluations (tests / assessments / assignments) to measure the effectiveness of programs, demonstrate the developmental change in the individual and the environment they are from and make necessary improvements.
3. Deliver vibrant, exciting and personalised training facilitation sessions with the objective focussed on real, measurable development and value attribution to all attendees and the environments they return to. 
4. Ability to easily context switch between brands, using appropriate jargon and with the necessary understanding of the differing environments (this detail will be provided to the successful applicant).
5. Active role in monitoring, measuring and promoting the development of the people within the restaurants against our development programs
6. Stay updated on industry trends, best practices, and new technologies to continuously enhance training programs and methods.
7. Collaborate with brand and marketing leads to identify training gaps and tailor programs to meet specific needs.
8. Foster a positive learning environment that promotes continuous improvement and employee engagement.
9. Able to prepare and manage budget responsibilities and manage company assets with due care and diligence.
10. Dedicated to the planning process to ensure stakeholders needs are met, team alignment and collaboration
11. Experience in developing own training sales pipeline through deep understanding of needs of stakeholders, anticipating and adapting to their needs as required, always delivering demonstrable value.
12. Travel to assigned regions and hubs within South Africa.
13. Management Reporting, used to and comfortable with generating relevant and insightful management reports with analysis and insights.  Able to use data to propose change and new ways of improving training and facilitation.

Attributes:

• Passionate about the development of people.
• A love for facilitation and brining about human change.
• A positive and vibrant attitude.
• Adaptable to train across brand environments and nuances
• Strong sense of accountability and commitment to the team, restaurants and the people within them.
• Analytical and critical thinking to be able to prepare for personalisation and demonstrable value attribution from facilitated training sessions.
• Mature open mind, willing to self-reflect, evaluate and receive respectful feedback in order to constantly bring about improvement to training and facilitation.  At the same time able to give constructive feedback with respect and maturity.
• Detail orientated and comfortable with administration requirements of a training facilitator role.

Experience / Qualifications:

1. Bachelor’s degree in hospitality management, Education, relevant certifications in training or hospitality management or a related field would be advantageous

3. You will require a strong knowledge of hospitality operations, customer service, and industry best practices.

4. You will require excellent communication and interpersonal skills with the ability to engage and motivate diverse groups of individuals.

5. You are required to be tech-savvy, with proficiency in using multimedia tools; open to adapting and engaging with new technology to improve efficiency and digitisation of processes.  Experience with using / administering e-learning platforms is desirable.

6. Enthusiastic, energetic, and passionate about developing others in a fast-paced and dynamic environment.

7. Ability to adapt training methodologies to different learning styles, attendee needs and preferences.

Implement the Training Centre’s strategic plan and manage all aspects of the business to ensure profitability through increased sales, effective budget management, optimal allocation of resources, and cost-effective utilization. Develop and implement a sales and business development plan to expand the company’s client base, ensure its strong presence in the market, and achieve sales and growth targets.

Collaborate with relevant stakeholders to identify technical needs, assess requirements, and develop solutions to enhance operational efficiency. Build and maintain relationships with industry partners, educational institutions, and other stakeholders to enhance the Training Centre’s reputation and expand its trades, products, and services offering.

Provide leadership and support to the team to ensure the achievement of targets and the required outputs in line with the centre’s vision and mission. Drive continuous improvement in the Training Centre in conjunction with facilitators and team members and in alignment with industry requirements.

Manage risk within areas of responsibility and ensure compliance with applicable regulations and industry standards including compliance with applicable SETAs, NAMB, and QCTO requirements. Build and maintain long-term relationships with vendors and suppliers, and partner with key stakeholders to ensure improved efficiency and service delivery.

Stay up to date with industry best practices and conduct research to maintain expert knowledge on the industry, competitors, and best practices. Prepare relevant management reports and all sales, regulatory, and compliance submissions.

• A trade qualification such as Welding, Electrical, Millwright, or equivalent.
• A business-related qualification will be an advantage.
• A proven track record with a minimum of 5 years’ experience in managing a Technical Training Centre.
• Registration with the relevant SETAs.
• Comprehensive industry knowledge with in-depth understanding of the Sector Education and Training Authority (SETAs), National Artisan Moderation Body (NAMB), and Quality Council for Trades and Occupations (QCTO).
• A proven track record in achieving sales targets and profitably managing a Training Centre.
• Ability to manage complex, multi-workstream opportunities.

Our client is looking to attract an experienced, commercially astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni.

Purpose of the role: To drive the implementation of the Technical Training Centre strategy in collaboration with the company’s management to ensure that the centre is operating. To manage the Technical Training Centre’s operations and programmes to deliver industry-leading training and solutions resulting in gainful employment. Oversee the Technical Training Centre, ensuring regulatory compliance and growth. Continuous improvement within all areas of technical operations and embedding quality standards and best practice.

Shukela Training Centre has a permanent employment opportunity for an experienced individual to report to the Electrical Technical Training Manager, based in Mount Edgecombe.

The Shukela Training Centre (STC) is a well-regarded training institution established about 50 years ago. The STC delivers high-quality agricultural and engineering training to learners in the sugar industry and other industries within and outside South Africa's borders.

The successful incumbent will have an opportunity to contribute to the training and development of up-and-coming Electrical/millwright artisans as well as Solar Service Technicians.

• Ensuring that training is delivered by means of appropriate training methods which ensure that learners acquire knowledge and skills as prescribed in the curriculum.
• Ensuring that appropriate assessment methods and techniques are used to aid learners' progressive development and achievement of competences as prescribed in the curriculum.
• Conducting various forms and types of assessments, including trade tests and moderations.
• Providing course reports for all learners enrolled in allocated courses and assisting in the compilation of learners' Portfolios of Evidence (POEs).
• Designing, developing, and preparing quality training materials as well as ongoing refinement and improvement of available training materials and resources.
• Contributing to the development and implementation of customized training to meet customers' specific needs.
• Maintaining an "expert" knowledge level of the Electrical trade through continuous professional development and participation in special projects and assignments as delegated by Management.
• Ensuring that training equipment is kept in good working order and appearance and in a ready-to-use state at all times.
• Ensuring that a health and safety work ethic is instilled in learners in his/her care and ensuring compliance with the Occupational Health and Safety Act (OHSA) and Shukela Training Centre Safety Standards.

• A minimum of an N3 Certificate, or a relevant NQF 4 qualification and a successful completion of a National Trade test in the Electrical trade.
• Registered Installation Electrician.
• A minimum of 3 years industry work experience post-apprenticeship.
• Computer literacy in MS Office.

• Accreditation by the National Artisan Moderating Body (NAMB) as an Assessor.
• Certification of training in solar photovoltaic systems/Trade Test qualification (Green Card).
• Proven experience as a Solar PV Service Technician.
• Previous experience as a Facilitator/Assessor/Trainer.
• Effective communication skills.

Our client is a leading global supplier of automation technology and technical education solutions.

We are seeking a dynamic and results-driven Automation Skills Consultant. The ideal candidate will possess a strong background in automation technology, coupled with excellent communication and sales skills. You will be responsible for selling training solutions to a diverse range of industries and identifying skills gaps within client organizations.

Responsibilities:

• Collaborate with clients to understand their automation training needs and objectives.
• Utilize industry knowledge and expertise to identify skills gaps within client organizations.
• Develop customized training solutions tailored to address specific skill gaps and meet client requirements.
• Present and demonstrate the client’s training solutions to potential clients, effectively articulating the value proposition.
• Build and maintain strong relationships with clients, acting as a trusted advisor on automation training and skills development.
• Work closely with internal teams, including Sales, Marketing, and Technical Support, to ensure seamless delivery of training solutions.
• Keep abreast of industry trends and emerging technologies to continuously enhance knowledge and expertise.
• Meet or exceed sales targets and contribute to the overall growth and success of the client’s Training Solutions Division.

Qualifications:

• Degree (BTech/BEng/BScEng) in Electrical/Mechanical/Mechatronic/Industrial Engineering or equivalent tertiary qualification.
• Additional Commercial/Supply Chain Management qualification will be advantageous.

Experience:

• Minimum 4 years technical industrial experience in Plant Maintenance, Engineering or Operations.
• Minimum 2 years Industrial Solutions Sales/Consulting experience.

To develop and maintain Compulsory Specifications and Technical Regulations and provide specialist advice and recommendations in the relevant field of expertise to inform regulatory decisions.

• Develop and Amend Compulsory Specifications and Technical Regulations for Area of Responsibility
• Represent the NRCS and the Area of Responsibility at Local, Regional and International Forums
• Stakeholder Management
• Interpret Acts, Standards and Regulations and Advise the Area of Responsibility and the NRCS
• Participate in the Compilation of the Divisional Strategic Plan and Business Plan
• Cost Management
• Training and Skills Transfer
• Corporate Governance and Risk Management (Quality Management)
• Health and Safety Management (if applicable in area of responsibility)

• Degree in (NQF Level 7) in Electrical, Mechanical Engineering (specializing in legal, health, safety, environmental monitoring instrumentation or related scientific qualifications)

• 8 years in a Regulatory and/or Legal Metrology calibration, testing and inspection environment

• Experience in development and facilitating training will be advantageous

In-depth knowledge of the NRCS Act; In-depth good knowledge of the Standards Act; In-depth knowledge of applicable compulsory specifications and technical regulations; Management skills; Working knowledge of risk management; Presentation skills; Project management skills; Budgeting principles; Good knowledge of the inspection and testing methodology; Quality management principles

Planning and organized; Strong communication skills – written and verbal; Sound judgment; Creative thinking; Problem-solving ability; Good time management and the ability to schedule tasks; Negotiation skills; Networking skills; Strategic thinker

NB:

Preferred candidate is African Female & People with Disability in order to meet NRCS EE targets as per our EE Plan.

• Suitably qualified candidates will be subjected to employment and criminal verification checks.
• Suitable candidates will be required to undergo competency assessment.
• Please submit application to this email address:
• Applications must be submitted on a signed AS 83 form and should be accompanied by a comprehensive Curriculum Vitae (preferably in word format) and 3 months certified copies of qualifications and ID copy in order to be considered.
• All applications must be submitted to the relevant Recruitment Response Email address stated on each advert.
• Applications will also be accepted via Post (NRCS, Private Bag X25, Brooklyn, 0075) or hand delivery (SABS Campus, 1 Dr Lategan Road, Groenkloof, Pretoria).
• All applicants will receive an automated acknowledgment message; should you not receive this message please contact the NRCS as indicated below or on the website.
• Correspondence will only be limited to shortlisted candidates and if you do not hear from us within 90 days after the closing date, consider your application as unsuccessful.
• Please quote the Position you are applying for and the Reference No. on the subject line of your email, when applying for any vacancy.
• People with disabilities are encouraged to apply.
• Late submission will be automatically disqualified.
• It is the applicant's responsibility to ensure that foreign qualifications have been evaluated by SAQA.
• Applicants are advised to take note that emails from untrusted sources (i.e. Unsafe Internet Shops, Domain Names etc.) will be rejected due to our ICT Security measures that are in place to strengthen our organizational Cyber resilience programme. Should you receive an automatic email reply that your application was not successfully delivered for reasons such as this or otherwise, please contact the NRCS Human Capital Management Team on this email address: or use the following WhatsApp number: .
• For any other enquiries: Human Resource, Mr. Mhaka Baloyi, Tel
• Closing date for applications: 18 August 2022
• NB!
• Please take note that the Organization is currently undergoing Organizational redesign, which might impact on any of the positions advertised.
• “By submitting your CV /Application for this position, you hereby grant the NRCS permission to use your personal information in line with the purpose it is intended to and within the provisions of the Protection of Personal Information Act, Act no 4 of 2013 and the revised amendment dated 2021”
• NB: Companies must ALWAYS use their JDE Customer Account No or else their company name as payment Dep Ref.

Job category: Human Resources and Recruitment

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: No

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

City Logistics is currently recruiting for an experienced and qualified Training Officer (Technical) to join their team in Durban.

• Research, develop and design training programs to meet business requirements.
• Update existing training material periodically to ensure that it constantly meets business requirements and that the changes are accurately reflected.
• Ensure that the process for developing material is followed for the quality assurance principles to be adhered to.
• Deliver training as per training rollout plan to employees of City Logistics (Classroom, online).
• Ensure that all logistics for training are made and communicated timeously to the relevant parties.
• Ensure all training-related documents, including registers, assessments, invoices, POE’s are submitted accurately and within the time frame agreed upon.
• Responsible for upkeeping all training files to ensure accurate record keeping and reporting.
• Liaising with external training service providers.
• Conduct inductions for new employees.
• Provide training on new business challenges, system upgrades, or operational changes that impact technical workflows.
• Stay up-to-date with industry trends and advancements in technical tools, software, and training methodologies.
• Ensure that technical content is delivered in a clear and effective manner, tailored to different learning styles and technical skill levels.

• Matric.
• Excellent communication in English as well as one African language.
• Exceptional communication and facilitation skills.
• Presentation skills (written and verbal).
• High aptitude for research.
• Experience in technical training.
• Familiarity with data analytics, systems integration, and troubleshooting processes.
• Passion for the development of people.
• High computer competence in Word, Excel, PowerPoint and MS Teams.
• Very strong administrative and organizational skills.
• Ability to work in a multi-dimensional environment.
• Strong organizational and project management skills, with the ability to manage multiple training programs and timelines simultaneously.
• Ability to track and report on the success and outcomes of training programs.
• Respect and Care: Always show respect, care for and treat everyone fairly, put people first.
• Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!
• Can Do: Must have a can-do attitude, believe in yourself, and live out our values always.
• Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.

An international automotive OEM based in Tshwane, Gauteng is looking for an Advanced Services Engineering & Training Manager to be responsible for Advanced Service Engineering for ZAF, SSA, NA & ME, Technical Training for ZAF & SSA and Recall for South Africa.

The primary Responsibilities are:

Advanced Service Engineering:

• Prepare to support all future New Model Launches.
• Ensure Service literature like Workshop Manuals, wiring diagrams, etc. is updated and available to Buy.
• Special Service Tools management.
• Ensure Service schedules are updated.
• Diagnostic tools, support, and validation.
• Loan a Tool program management.
• Collaborate with the International Markets Group Publishing Team.

Technical Training:

• Manage the two training facilities.
• Ensure Dealer Network is trained and competent in all Specialties as well as New Model Introduction Training.
• Ensure training facilities are adequately equipped.
• Develop and include the latest Training programs in the Training curriculum.
• Manage our Purchased Service provider.
• Collaborate with the International Markets Group and US Training teams.
• Manage the training fleet.

Field Service Actions (FSA) / Recall:

• Launch Recalls for South Africa on time.
• Ensure all is in place prior to launching an FSA.
• Manage FSA’s within GCAMP.
• Manage our Purchased Service provider.
• Collaborate with the International Markets Group Recall team.

Key Performance Indicators include:

Advanced Service Engineering:

• All Special Tools are available and issued to dealers 2 months prior to new product launch.
• New Model Training concluded prior to launch.
• All Service literature available and updated prior to launch.

Training (South Africa):

• Ensure 100% of Dealers achieve Training Competency.
• Trainer and Trainee Satisfaction.
• Achieve 2nd Tier metrics i.e., FIRFT, Class fill, Delivery days and % Technicians trained.
• Manage Projects i.e., Skills Competition.
• Manage Tier 1 and Tier 2 Training.

Field Service Actions (Recalls):

• Launch Recalls timeously.
• Ensure all parts are available prior to launch.
• Manage all aspects of launching, managing and completion rates of recalls.
• Ensure Government Agencies are notified.

Ad-Hoc Responsibilities:

• Manage the Upstream & Training Budget.
• Manage Occupational Health & Safety for the SEO facility.

Qualifications and Experience:

• Engineering Degree or National Higher Diploma; MBA in addition is highly advantageous.
• Minimum 3+ years’ experience in the Automotive Industry. Additional experience in the Technical Service industry or Dealer Service environment will be a definite advantage.
• Must possess a valid driver’s license; ability to travel across Southern & Sub-Sahara Africa for several days at a time when required.