385 Technical Design jobs in South Africa

Technical Graphic Design

Durban, KwaZulu Natal Tevo (Pty) Ltd

Posted 3 days ago

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Description of position:

We are looking for a Technical Graphic Designer to take poor-quality user manuals (often received from international factories) and transform them into professional, brand-consistent documents using Adobe Illustrator or InDesign.

You’ll be working with pre-existing templates and brand guidelines while also improving layout, visual clarity, accuracy, and grammar. The goal is to make every manual simple, clear, visually appealing, and error-free.

This position suits a Technical Graphic Designer who prefers typesetting, layout, vector illustration and detail-oriented work.

About The Role:

  • Redesign and format existing user manuals to align with our templates and branding.
  • Improve document layout using Adobe Illustrator and/or InDesign.
  • Edit and enhance written copy to ensure clarity, correct grammar, and readability.
  • Review technical content for completeness and consistency.
  • Create or redraw diagrams and icons when necessary.
  • Collaborate with product managers and the design team to ensure technical accuracy.
  • Manage versions and updates of manuals over time.

Education: Formal Qualifications:

  • Appropriate Design Diploma
  • Skills & Experience:
  • Proven experience in graphic design, DTP, or technical document layout.
  • Proficiency in Adobe Illustrator and/or InDesign (Photoshop a plus).
  • Excellent command of English for proofreading and improving written content.
  • High attention to detail – accuracy is critical.
  • Ability to interpret and clarify poorly translated or ambiguous product instructions.

Candidates must provide a CV, work examples and

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Design, Art/Creative, and Information Technology
  • Industries Retail

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Durban, KwaZulu-Natal, South Africa 1 day ago

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Senior Data Team Lead, Technical Design, South Africa

Bloemfontein, Free State IQVIA

Posted 17 days ago

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Job Description

**PURPOSE**
Serve as the EDC System Designer for the build team, and produce accurate and complete specifications documents.
**RESPONSIBILITIES**
+ Development of eCRF to meet the needs of the customer and the clinical trial utilizing protocol and specifications provided at the pre-design meeting. Understand Quintiles EDC processes and the requirements on the design for reporting and study management.
+ Advise and provide justification for design decisions to Principal Programmer and at Design Meeting.
+ Responsible for optimal design reducing the number of edit checks required, ensuring good system performance, and the utilization of global/client specific libraries to ensure consistency and efficiency.
+ This role will eventually (3-6 months after starting) be responsible for providing a draft Edit Check Specification to the DTL.
+ Requires good communication skills and this role will work closely with the Study DTL and Principal Programmer.
+ Requires a technically logical thinker to resolve questions and issues with the Principal Programmer, DTL and VTL. This role will need to have a good knowledge of forms design, data flow, and the impact of design on the system.
**EDUCATION**
+ Bachelor's Degree Health, clinical, biological or mathematical sciences, or related field.
+ 3 years direct Data Management experience, including 1 or more years as a CDM project lead. Equivalent combination of education, training and experience.
+ Previous experience and proven competence in managing study delivery through full DM life-cycle (at least 1 medium Phase III). Demonstrated data management skills and thorough knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology). Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology. Knowledge of operating procedures and work instructions and the ability to apply them in practice. Knowledge of Good Clinical Practices and applicable regulatory guidelines.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
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Senior Data Team Lead, Technical Design, South Africa

Centurion, Gauteng IQVIA

Posted 17 days ago

Job Viewed

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Job Description

**PURPOSE**
Serve as the EDC System Designer for the build team, and produce accurate and complete specifications documents.
**RESPONSIBILITIES**
+ Development of eCRF to meet the needs of the customer and the clinical trial utilizing protocol and specifications provided at the pre-design meeting. Understand Quintiles EDC processes and the requirements on the design for reporting and study management.
+ Advise and provide justification for design decisions to Principal Programmer and at Design Meeting.
+ Responsible for optimal design reducing the number of edit checks required, ensuring good system performance, and the utilization of global/client specific libraries to ensure consistency and efficiency.
+ This role will eventually (3-6 months after starting) be responsible for providing a draft Edit Check Specification to the DTL.
+ Requires good communication skills and this role will work closely with the Study DTL and Principal Programmer.
+ Requires a technically logical thinker to resolve questions and issues with the Principal Programmer, DTL and VTL. This role will need to have a good knowledge of forms design, data flow, and the impact of design on the system.
**EDUCATION**
+ Bachelor's Degree Health, clinical, biological or mathematical sciences, or related field.
+ 3 years direct Data Management experience, including 1 or more years as a CDM project lead. Equivalent combination of education, training and experience.
+ Previous experience and proven competence in managing study delivery through full DM life-cycle (at least 1 medium Phase III). Demonstrated data management skills and thorough knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology). Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology. Knowledge of operating procedures and work instructions and the ability to apply them in practice. Knowledge of Good Clinical Practices and applicable regulatory guidelines.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Senior Data Team Lead, Technical Design, South Africa

Bellville, Western Cape IQVIA

Posted 17 days ago

Job Viewed

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Job Description

**PURPOSE**
Serve as the EDC System Designer for the build team, and produce accurate and complete specifications documents.
**RESPONSIBILITIES**
+ Development of eCRF to meet the needs of the customer and the clinical trial utilizing protocol and specifications provided at the pre-design meeting. Understand Quintiles EDC processes and the requirements on the design for reporting and study management.
+ Advise and provide justification for design decisions to Principal Programmer and at Design Meeting.
+ Responsible for optimal design reducing the number of edit checks required, ensuring good system performance, and the utilization of global/client specific libraries to ensure consistency and efficiency.
+ This role will eventually (3-6 months after starting) be responsible for providing a draft Edit Check Specification to the DTL.
+ Requires good communication skills and this role will work closely with the Study DTL and Principal Programmer.
+ Requires a technically logical thinker to resolve questions and issues with the Principal Programmer, DTL and VTL. This role will need to have a good knowledge of forms design, data flow, and the impact of design on the system.
**EDUCATION**
+ Bachelor's Degree Health, clinical, biological or mathematical sciences, or related field.
+ 3 years direct Data Management experience, including 1 or more years as a CDM project lead. Equivalent combination of education, training and experience.
+ Previous experience and proven competence in managing study delivery through full DM life-cycle (at least 1 medium Phase III). Demonstrated data management skills and thorough knowledge of the data management process (e.g., therapeutic area, extensive knowledge in DM processes, SAE reconciliation, external data vendor reconciliation, management of local laboratory data, and/or new technology). Knowledge of Medical Terminology, Pharmacology, Anatomy, and/or Physiology. Knowledge of operating procedures and work instructions and the ability to apply them in practice. Knowledge of Good Clinical Practices and applicable regulatory guidelines.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
This advertiser has chosen not to accept applicants from your region.

Technical Architect Tel Aviv

WalkMe

Posted 3 days ago

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Job Description

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WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

Technical Architects straddle the line between Account Management and Solution Architecture to help customers harness the full power of WalkMe. As a Technical Architect at WalkMe, your responsibility will be to advise and establish WalkMe's infrastructure—deployment, integration, and solution delivery—in several complex organizations and technical environments. You will help ensure that our customers have the right technical infrastructure in place to guarantee their success with WalkMe.

What you'll own
  • Lead new customer onboarding, ensuring technical readiness for product deployment and network configuration.
  • Provide expert guidance on software deployment best practices to optimize system performance and reliability.
  • Engage in detailed discussions regarding various architecture setups, offering strategic advice on the advantages and disadvantages of different configurations.
  • Serve as the principal technical advisor and advocate for key accounts, owning complex deployment, integration, and long-term technical continuity.
  • Collaborate closely with the Account team to build strong customer relationships, empowering them to realize the value of WalkMe.
  • Drive strategic technical direction, planning, and advising on solutions and enhancements for customers' business needs while proactively mitigating risks.
  • Act as a liaison and focal point between customers, WalkMe’s Product teams, and technical support, addressing product features, technical hurdles, and ensuring alignment with the roadmap.
  • Participate in resolving high-severity cases as a product expert and advocate, driving business reliability and customer satisfaction.
What you need to succeed
  • Strong customer service skills, ideally with IT helpdesk experience, and excellent written and verbal communication abilities.
  • Strong project management skills with a proven ability to manage multiple projects simultaneously and deliver results on time.
  • Ability to solve open-ended problems in unstructured environments.
  • Intermediate understanding of Software as a Service (SaaS) architecture, cloud delivery models, and IT deployment best practices, including servers, databases, networking, and computing resources.
  • Experience with Identity Access Management (IAM) solutions, including setting up Identity Provider Integrations and understanding protocols like SAML and OAuth.
  • Experience in the Digital Adoption space is preferred.

We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation. We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic.

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ServiceNow Technical Architect (CPT)

Cape Town, Western Cape Datafin

Posted 18 days ago

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Job Description

ENVIRONMENT:

A forward-thinking Investment Management Firm seeks a highly skilled ServiceNow Technical Architect to take the lead on the implementation and optimisation of ServiceNow modules, including ITSM Pro, ITOM (Discovery), HRSD, APM, and SPM. You will guide technical engagements - ensuring the highest standards of solution design and delivery, while driving positive outcomes for clients. Applicants will require a minimum of 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM including extensive experience in designing scalable ServiceNow architectures and complex system integrations. You also need to be skilled in resolving technical challenges while minimizing impact to end users & be familiar with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

DUTIES:

  • Architect and lead ServiceNow implementations.
  • Stakeholder Collaboration.
  • Solution Architecture.
  • Customization and Development Leadership.
  • Project Oversight.
  • Technical Mentorship and Team Leadership.
  • Complex Problem Resolution.
  • Continuous Improvement.

REQUIREMENTS:

  • At least 5 years of experience in ServiceNow consulting with hands-on expertise in ITSM Pro, ITOM (Discovery), HRSD, APM (EA), and SPM.
  • Demonstrated success in leading enterprise-level ServiceNow implementations, balancing technical precision with business strategy.
  • In-depth knowledge of JavaScript, Flow Designer, REST/SOAP APIs, and ServiceNow integration strategies.
  • Extensive experience in designing scalable ServiceNow architectures and complex system integrations.
  • Familiarity with at least one Investment Management application (e.g., Fund Accounting, CRM, Document Management, or EDM) is preferred. e.g. eFront, Intralinks, Simcorp Dimension.

Beneficial to have –

  • Holding certifications such as Certified Implementation Specialist (CIS), Certified Application Developer (CAD), and Certified System Administrator (CSA).

ATTRIBUTES:

  • Strong client-facing skills, adept at communicating technical concepts to both technical teams and executive stakeholders.
  • Skilled in resolving technical challenges while minimizing impact to end users.
  • Proven ability to mentor and guide technical teams, fostering collaboration and knowledge sharing.

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.

COMMENTS:

When applying for jobs, ensure that you have the minimum job requirements. Only SA Citizens will be considered for this role. If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence. Apply here (URL Removed) OR e-mail a Word copy of your CV to (Email Address Removed) and mention the reference number of the job.

Desired Skills:

  • ServiceNow
  • Technical
  • Architect
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Senior Collaboration Technical Architect

Gauteng, Gauteng NTT DATA, Inc.

Posted 11 days ago

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Senior Collaboration Technical Architect Senior Collaboration Technical Architect

3 weeks ago Be among the first 25 applicants

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Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Collaboration Technical Architect is an advanced subject matter expert, responsible for playing a central role in designing and may be required to implement collaborative solutions that foster effective communication, information sharing, and teamwork as part of the pre-sales function.

This role works closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, ready for implementation as collaboration platforms and tools.

What You'll Be Doing

Key Responsibilities:

  • Designs and architects collaborative solutions that align with business objectives, taking into consideration scalability, security, and performance requirements.
  • Collaborates with stakeholders to gather business requirements, understand their collaboration needs, and propose appropriate technical solutions.
  • Assesses and recommends collaboration platforms and tools that best fit the organization's requirements and objectives.
  • Develops and maintains technical documentation, including solution architecture diagrams, design specifications, and implementation plans.
  • Analyzes, develops and recommends long-term strategic plans to ensure collaboration tools meets current and future requirements.
  • Viewed as a trusted technical advisor to the client and provide technical guidance to development teams during the implementation of collaborative solutions.
  • Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current collaboration capabilities.
  • Ensures technical solutions will accomplish the client's objectives.
  • Works with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution.
  • Develops or produces the technical design document to match the solution design specifications.
  • Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
  • Makes recommendations for the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
  • Integrate collaboration platforms with existing enterprise systems, ensuring seamless data exchange and interoperability.
  • Accountable for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
  • Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
  • Ensures compliance with data privacy regulations, industry standards, and organizational security policies in the design and implementation of collaboration solutions.
  • On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
  • Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.

Knowledge and Attributes:

  • Advanced client engagement skills coupled with advance technical consulting ability.
  • Advanced understanding of the vendor’s products business and technology positioning.
  • Advanced knowledge and expertise in collaboration platforms such as Microsoft SharePoint, Microsoft Teams, Cisco Webex, Google Workspace, or similar tools.
  • Advanced knowledge and expertise in Contact Center (CC) & CX platforms such as Cisco CC/UC & Voice, Genesys PureCloud, NICE CXone, Amazon Connect, or similar tools.
  • Ability to collaborate and communicate effectively with team members, contributing to their success.
  • Advanced product knowledge integrated with technology understanding.
  • Advanced understanding network protocols, topologies and security.
  • Advanced understanding of system and software architecture principles, design patterns, and best practices.
  • Advanced troubleshooting and problem-solving skills to identify and resolve technical issues.
  • Advanced familiarity with security best practices, data privacy regulations, and compliance requirements.
  • Advanced understanding of how collaboration platforms integrate with other enterprise systems (such as Active Directory, ERP systems, CRM systems, etc.) is important.
  • Advanced knowledge of APIs, web services, and data exchange protocols will enable seamless integration between collaboration tools and existing infrastructure.
  • Advanced understanding user access controls, encryption, data loss prevention, and other security measures is crucial.
  • Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
  • Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.

Academic Qualifications and Certifications:

  • Bachelor's degree in information technology, computer science or information systems or a related field.
  • Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
  • Software and programming languages, for example, DevNet
  • SAFe Scaled Agile certification advantageous.
  • Related Vendor product, sales and technology certifications is a must.

Required Experience:

  • Advanced professional technical experience within a large scale (preferably multi-national) technology services environment.
  • Advanced experience as a Collaboration Technical Architect or a similar role, designing enterprise-level network solutions.
  • Advanced experience with integration and interoperability between collaboration platforms and other enterprise systems.
  • Advanced experience in project management methodologies advantageous.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Engineering and Information Technology
  • Industries IT Services and IT Consulting

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Senior Networking Technical Architect

Gauteng, Gauteng NTT

Posted 18 days ago

Job Viewed

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Job Description

workfromhome

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Networking Technical Architect is an advanced subject matter expert, primarily responsible for interpreting business requirements into a technical network solutions framework and to provide technology roadmaps governed by strategic direction, business requirements as well as resourcing and financial constraints.

This role specifies and designs solutions based on their technical expertise within the technology / domain focus area. This will include the ability to design the physical domain from the communications layer to networking protocols, network gear, interconnects, hardware for all services (apps, web, database, storage and HA/DR) and all cloud services for hybrid solutions.

What you'll be doing

Key Responsibilities:

  • Analyzes, develops and recommends long-term strategic plans to ensure network capacity meets current and future network requirements.
  • Viewed as a trusted technical advisor to the client.
  • Responsible for solution design, business development, and transition of projects from presales to delivery and sales support.
  • Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current network and system capabilities.
  • Ensures technical solutions will accomplish the client's objectives
  • Work with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution
  • Develops or produces the technical design document to match the solution design specifications.
  • Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
  • Provides recommendations on the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
  • Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
  • Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
  • On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
  • Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.


Knowledge and Attributes:

  • Advanced client engagement skills coupled with advance technical consulting ability.
  • Advanced understanding of the vendor’s products business and technology positioning.
  • Ability to collaborate and communicate effectively with team members, contributing to their success
  • Thorough product knowledge integrated with technology understanding.
  • Advanced understanding of network protocols, topologies and security.
  • Advanced understanding of routing and switching, wireless networks, SD-WAN, Data Center Networking (DCN), and IP addressing.
  • Advanced knowledge and expertise in key Networking Vendors Solution such as Cisco Networking, HP Aruba Networking, Juniper Networking, Palo Alto Networking, Arista or other similar Vendor solutions.
  • Advanced knowledge and expertise in key Intent-Base Networking Solution through controller such as Cisco Catalyst Center (DNA Center), Cisco ACI, Juniper Apstra, or other similar controller-based solutions.
  • Advanced understanding of internet of things, big data, network management, quality of service, virtualization, cloud computing and big data.
  • Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
  • Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.


Academic Qualifications and Certifications:

  • Bachelor's degree in information technology, computer science or information systems or a related field.
  • Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
  • Software and programming languages, for example, DevNet
  • SAFe Scaled Agile certification advantageous.
  • Relevant Vendor product, sales and/or technology certifications is a must.


Required Experience:

  • Advanced demonstrable professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi-national) technology services environment.
  • Advanced network management experience, including fault and performance management systems.
  • Advanced experience in project management methodologies.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Senior Collaboration Technical Architect

Gauteng, Gauteng Applicable Limited

Posted 18 days ago

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Job Description

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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Collaboration Technical Architect is an advanced subject matter expert, responsible for playing a central role in designing and may be required to implement collaborative solutions that foster effective communication, information sharing, and teamwork as part of the pre-sales function.

This role works closely with business users, IT teams, and executive management to understand business requirements, translate them into technical designs, ready for implementation as collaboration platforms and tools.

What you'll be doing

Key Responsibilities:

  • Designs and architects collaborative solutions that align with business objectives, taking into consideration scalability, security, and performance requirements.
  • Collaborates with stakeholders to gather business requirements, understand their collaboration needs, and propose appropriate technical solutions.
  • Assesses and recommends collaboration platforms and tools that best fit the organization's requirements and objectives.
  • Develops and maintains technical documentation, including solution architecture diagrams, design specifications, and implementation plans.
  • Analyzes, develops and recommends long-term strategic plans to ensure collaboration tools meets current and future requirements.
  • Viewed as a trusted technical advisor to the client and provide technical guidance to development teams during the implementation of collaborative solutions.
  • Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current collaboration capabilities.
  • Ensures technical solutions will accomplish the client's objectives.
  • Works with internal stakeholders to produce a technical specification for the custom development and systems integration requirements for the solution.
  • Develops or produces the technical design document to match the solution design specifications.
  • Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
  • Makes recommendations for the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
  • Integrate collaboration platforms with existing enterprise systems, ensuring seamless data exchange and interoperability.
  • Accountable for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
  • Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
  • Ensures compliance with data privacy regulations, industry standards, and organizational security policies in the design and implementation of collaboration solutions.
  • On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
  • Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.


Knowledge and Attributes:

  • Advanced client engagement skills coupled with advance technical consulting ability.
  • Advanced understanding of the vendor’s products business and technology positioning.
  • Advanced knowledge and expertise in collaboration platforms such as Microsoft SharePoint, Microsoft Teams, Cisco Webex, Google Workspace, or similar tools.
  • Advanced knowledge and expertise in Contact Center (CC) & CX platforms such as Cisco CC/UC & Voice, Genesys PureCloud, NICE CXone, Amazon Connect, or similar tools.
  • Ability to collaborate and communicate effectively with team members, contributing to their success.
  • Advanced product knowledge integrated with technology understanding.
  • Advanced understanding network protocols, topologies and security.
  • Advanced understanding of system and software architecture principles, design patterns, and best practices.
  • Advanced troubleshooting and problem-solving skills to identify and resolve technical issues.
  • Advanced familiarity with security best practices, data privacy regulations, and compliance requirements.
  • Advanced understanding of how collaboration platforms integrate with other enterprise systems (such as Active Directory, ERP systems, CRM systems, etc.) is important.
  • Advanced knowledge of APIs, web services, and data exchange protocols will enable seamless integration between collaboration tools and existing infrastructure.
  • Advanced understanding user access controls, encryption, data loss prevention, and other security measures is crucial.
  • Advanced understanding of key vendor subscription models such as Cisco EA 3.0 and Cisco Smart Licensing model.
  • Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.


Academic Qualifications and Certifications:

  • Bachelor's degree in information technology, computer science or information systems or a related field.
  • Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
  • Software and programming languages, for example, DevNet
  • SAFe Scaled Agile certification advantageous.
  • Related Vendor product, sales and technology certifications is a must.


Required Experience:

  • Advanced professional technical experience within a large scale (preferably multi-national) technology services environment.
  • Advanced experience as a Collaboration Technical Architect or a similar role, designing enterprise-level network solutions.
  • Advanced experience with integration and interoperability between collaboration platforms and other enterprise systems.
  • Advanced experience in project management methodologies advantageous.

Workplace type :

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior Security Technical Architect

Johannesburg, Gauteng NTT

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Security Technical Architect is an advanced subject matter expert, responsible for designing robust security architectures for our systems, applications, and infrastructure. collaborate with cross-functional teams to ensure that technology solutions are secure, compliant, and aligned with industry best practices.

Expertise will be crucial in protecting sensitive data, mitigating risks, and maintaining the confidentiality, integrity, and availability of organization systems is crucial for this role.

What you'll be doing

Key Responsibilities:

  • Designs and develops complex and comprehensive security architectures for our systems, applications, and infrastructure, considering both current and future needs.
  • Viewed as a trusted technical advisor to the client.
  • Collaborates with stakeholders, including developers, engineers, and project managers, to integrate security requirements into the system design and development lifecycle.
  • Provide pre-sales technical support and expertise in analyzing client requirements, in conjunction with the client’s current security capabilities.
  • Provides guidance and expertise in secure coding practices, network security, identity and access management, data protection, and other security domains.
  • Evaluates and selects security technologies, tools, and frameworks to support our security architecture
  • Ensures technical solutions will accomplish the client's objectives
  • Defines and applies security policies, standards, and procedures to ensure compliance with industry regulations and best practices.
  • Leads incident response activities, including identification, containment, eradication, and recovery, in coordination with the incident response team.
  • Develops or produces the technical design document to match the solution design specifications.
  • Working with the relevant internal stakeholders, participate or lead in scope of work determination, product pricing and RFP/RFI responses.
  • Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution.
  • Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals.
  • Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC.
  • On all assigned engagements, owns the proposed solution and transitions the build / implementation to the delivery team.
  • Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regard to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposal’s accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate.


Knowledge and Attributes:

  • Advanced client engagement skills coupled with advance technical consulting ability.
  • May be accountable through team for delivery of tactical business targets .
  • Work is reviewed upon completion and is consistent with departmental objectives.
  • Demonstrate advanced client engagement skills.
  • Advanced understanding of the vendor’s products business and technology positioning.
  • Advanced analytical and problem-solving skills, with the ability to assess risks, analyze complex security issues, and propose effective solutions.
  • Ability to collaborate and communicate effectively with team members, contributing to their success.
  • Advanced product knowledge integrated with technology understanding.
  • Advanced knowledge of security domains, including network security, application security, cloud security, data protection, identity and access management, cryptography, and secure coding practices.
  • Advanced proficiency in enterprise architecture principles, frameworks (such as TOGAF), and architectural patterns for designing secure and scalable systems.
  • Advanced understanding of security regulations, standards, and frameworks (such as ISO 27001, NIST, PCI DSS) and their practical application Basic understanding of key vendor subscription models such as Cisco EA 3.0 & Cisco Smart Licensing Model.
  • Advanced ability to use vendor's available CPQ tools such as Cisco CCW and others.
  • Experience with Key Security Vendors solutions such as Cisco, Checkpoint, Palo Alto, Fortinet, ZScaler, F5, and Cyberark


Academic Qualifications and Certifications:

  • Bachelor's degree in information technology, computer science or information systems or a related field.
  • Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
  • Software and programming languages, for example, DevSec, DevNet
  • SAFe Scaled Agile certification advantageous.
  • Related Vendor product, sales and technology certifications is a must


Required Experience:

  • Advanced professional technical experience within a large scale (preferably multi-national) technology services environment.
  • Advanced experience as a Security Technical Architect or a similar role, designing and implementing security architectures for complex systems and applications.
  • Advanced demonstrable experience in a professional technical role
  • Advanced experience with security technologies and tools, such as firewalls, intrusion detection/prevention systems, SIEM, vulnerability scanners, and secure coding analysis tools.
  • Advanced experience in project management methodologies.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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