206 Technical Consultant jobs in South Africa

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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

This is an exciting opportunity where, as a Technical Consultant, you will be driving Cardiac Rhythm and Ablation Solutions Therapies. Key part of this role will be to accelerate the adoption of these innovative therapies. For this position, you are expected to be in Johannesburg or Pretoria, South Africa.

In return, we will provide you with world-class training, development opportunities and the opportunity to work in a varied and challenging role. Our offer package will include a competitive salary and other great benefits.

Responsibilities may include the following and other duties may be assigned:

• Achieve sales revenue and market share targets for a specified region by supporting EPS, Cryo & RF Ablation, Pacemaker & ICD implantation cases including programming & follow up, loading and giving technical consultancy in CathLab.
• Conduct on-site education and consulting, and support establishment and maintenance of customer relations with healthcare professionals and organizations in the name of Medtronic.
• Provide technical expertise to sales representatives, other sales functions and customers through sales presentations, product demonstrations, installation and maintenance of company products.
• Support sales & marketing programs with specific complimentary activities as provided by the Marketing team.
• Ensure the highest level of product knowledge is attained and maintained.
• Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand.
• Complete cycle counts of all required field locations on time and follow up on any missing stock.
• Retrieve all expiring product from field locations and return to the warehouse prior to expiry.
• All activities must be performed in compliance with the local Quality System.
• Performs duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations.
• Travel requirement 50% of the time (this includes regionally and nationally if needed).
  
  
  

• Bachelor’s degree of Health Science in Clinical Technology.
• 2+ years of experience in the medical device industry and/or working in hospital environment, technical consultant experience for EPS, Cryo & RF Ablation, Pacemaker & ICD implantation cases are highly preferred.
• Solid understanding of cardiovascular anatomy.
• Familiarity with CathLab environment: Sterilization and radiation protocols.
• Flexibility, dedication, hands-on working approach with ability to present technical know-how.
• English knowledge (B2 and above).
• Crice certification will be transferred if completed, if not it will be provided.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Responsibilities may include the following and other duties may be assigned:

• Achieve sales revenue and market share targets for a specified region by supporting EPS, Cryo & RF Ablation, Pacemaker & ICD implantation cases including programming & follow up, loading and giving technical consultancy in CathLab.
• Conduct on-site education and consulting, and support establishment and maintenance of customer relations with healthcare professionals and organizations in the name of Medtronic.
• Provide technical expertise to sales representatives, other sales functions and customers through sales presentations, product demonstrations, installation and maintenance of company products.
• Support sales & marketing programs with specific complimentary activities as provided by the Marketing team.
• Ensure the highest level of product knowledge is attained and maintained.
• Monitor field inventory effectively to ensure appropriate levels of inventory in each location relative to demand.
• Complete cycle counts of all required field locations on time and follow up on any missing stock.
• Retrieve all expiring product from field locations and return to the warehouse prior to expiry.
• All activities must be performed in compliance with the local Quality System.
• Performs duties in compliance with environmental, health and safety related site rules, policies, or governmental regulations.
• Travel requirement 50% of the time (this includes regionally and nationally if needed).

Required Knowledge and Experience:

• Bachelor’s degree of Health Science in Clinical Technology.
• 2+ years of experience in the medical device industry and/or working in hospital environment, technical consultant experience for EPS, Cryo & RF Ablation, Pacemaker & ICD implantation cases are highly preferred.
• Solid understanding of cardiovascular anatomy.
• Familiarity with CathLab environment: Sterilization and radiation protocols.
• Flexibility, dedication, hands-on working approach with ability to present technical know-how.
• English knowledge (B2 and above).
• Crice certification will be transferred if completed, if not it will be provided.

Any experience as CathLab Technician is highly preferred in this role.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Reference: JHB003751-KK-1
Our client, a top-tier software partner implementing and supporting Service Management, Operation Management, Risk Management, and Contract Management solutions in South Africa and globally, is looking for a Technical Consultant to join their team.

Duties include:

• Co-deliver design thinking workshops with customers and account teams
• Communicate concepts effectively to technical and non-technical audiences
• Transform future state designs into prototypes, refining through customer validation
• Develop prototypes with a focus on reusability
• Synthesize and publish engagement solution stories and artifacts
• Hands-on experience in responsive web development
• Continually self-educate on ITSM and CLM capabilities
• Scope, document, and design solutions based on customer needs
• Provide high-level technical support to customers
• Implement low/no code solutions for ITSM & CSM
• Develop reports & dashboard widgets as needed
• Determine optimal technology solutions for customer needs
• Improve operational efficiency through workflow optimization
• Stay updated with latest releases and integrations
• Impart best practice knowledge of processes and technology
• Construct or modernize business processes and platforms

• Relevant 2+ years within ITSM or CSM industry experience and/or tertiary qualification in information technology or computer science
• Working knowledge of Ivanti is advantageous
• Knowledge of processes and technology according to ITIL methodologies
• ITIL and KCS methodology
• IIS, SQL, MySQL, HTML, Python/Web Services experience is advantageous
• Integration and scripting skills
• Proficiency in other foreign languages would be advantageous

Should you be interested, please forward your CV to .

Role Overview

As a Technical Consultant, you will be crucial in the execution of implementations, by offering support throughout projects, including supporting client design sessions, and developing excellent user stories, whilst ensuring functional integrity of the ServiceNow platform and processes.  

You will support client engagements and work with your fellow team members throughout the project phases, in line with the commercial agreement for the implementation.  

You’ll collaborate with colleagues and clients to address issues and challenges and identify solutions.  

Your specific responsibilities will include:

• Bringing knowledge in one or more products of the platform (understanding of ITSM, IRM, TPRM and or HRSD would be beneficial).
• Supporting customer workshops and running project demonstrations, using the ServiceNow platform.
• Developing customer requirements (user stories), which may include scripting and configuration in different areas of the platform.
• Identifying potential wider impacts of the customer solution on other areas of the platform.
• Communicating effectively with both client teams and internal teams and supporting management of key stakeholder relationships. 

• At this stage – remote, however, they are looking for office space in Midrand
• Provident Fund in place: 5% employer, 5% employee
• Medical Aid from CTC
• Life and Disability Cover from CTC
• 25 days of annual leave
• Continued focus on training and certification

Technical Consultant – ITSM & CSM Solutions
Location: South Africa (On-site)
Type: Permanent | Full-time | Digital Transformation

Design smart. Build lean. Deliver impact.
Join a high-performing digital solutions team driving real change across South Africa and global markets. This is a hands-on opportunity for a solution-minded technical consultant passionate about low/no-code innovation, customer success, and scalable service delivery.

What You’ll Do

• Co-facilitate design thinking workshops with clients and stakeholders

• Translate business needs into re-usable, scalable solution prototypes

• Implement low/no-code configurations for ITSM & CSM platforms

• Provide Tier 2/3 technical support and solution guidance

• Configure dashboards, integrations, workflows, and reports

• Apply ITSM/CSM best practices to enhance customer operations

• Collaborate on responsive web solutions and UI/UX initiatives

• Share knowledge across teams and support platform optimisation

What You Bring

• 2+ years’ experience in ITSM or CSM environments

• Qualification in IT, Computer Science, or related field

• Familiarity with Ivanti or similar platforms (advantageous)

• Knowledge of ITIL, KCS, and integration principles

• Strong collaboration, communication, and analytical skills

• Exposure to SQL, IIS, MySQL, HTML, Python, or Web Services a plus

• Bonus: multilingual and digitally curious

What You’ll Gain

• Global exposure to digital service delivery projects

• Career growth in a solutions-driven, innovative team

• Ongoing upskilling in low/no-code platforms and modern tech

• A team culture that values curiosity, quality, and impact

The Technical Consultant is a billable role and is responsible for delivery of Sage 300 People and Premier application assistance according to best practices to support complex presales, implementations, and support escalations.

The Consultant works with Project Managers, Payroll & HR Consultants, Reporting & Integration Specialists, Sales, as well as customer project and IT teams to provide the best solutions, within scope and budget. They act both as solution and technical levels to define solutions and ensure the best design and quality standards are applied on implementations. More specifically, the Technical Consultant is responsible for the appropriate design, setup, configuration, customisation, testing, delivery, documentation, and transition to support of the solution customers – including technical and security reviews. They lead and/or participate in design sessions and workshops, in all relevant project meetings and in any knowledge transfer with various other project stakeholders, internal and external.

The Technical Consultant will mentor other consultants and assist with training internally as well as customer training. They are also involved in pre-sales to produce feasibility assessments and estimates to meet customer requirements. They proactively position value added services with the customers throughout the sales and implementation processes.

Key Responsibilities:

Qualifications & Experience:

Technical knowledge:

Competencies:

As a Senior Technical Consultant, you will be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories.

Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes.

You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation.

You will be faced with issues of varying complexity as part of your role and will collaborate with colleagues to identify solutions and resolve challenges.

As a senior member of the team, you will be asked to contribute to the development of more junior team members and to the overall service direction setting and development.

Your specific responsibilities will include :

• Bringing a broad knowledge of the out-of-the-box ServiceNow platform, including future releases.
• Bringing deep specialization in one or more target platform products.
• Leading a range of projects/initiatives to deliver value and successful outcomes to our customers.
• Facilitating customer workshops, using the platform to demonstrate potential outcomes.
• Managing key stakeholder relationships and communication effectively.
• Leading project ways of working to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer.
• Providing assurance standards throughout the project lifecycle so that development is completed at a best-practice level.
• Working with solution consultants to effectively scope projects and contribute to solution design.
• Sharing knowledge throughout the wider company team on ServiceNow-related subjects.
• Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential.
• Having 3+ years of hands-on configuration and deployment experience with the ServiceNow platform.
• Implementation experience with various ServiceNow targeted product areas, such as IRM, TPRM, HRSD, and ITSM.
• Holding ServiceNow Certified Implementation Specialist in two or more platform areas.
• Proficiency in configuration and code development of the ServiceNow platform, using JavaScript.
• Having the latest delta of ServiceNow Certified System Administrator (CSA).
• Further ServiceNow certifications, such as ServiceNow Certified Application Developer, are highly desirable.
• Effective collaboration and relationship-building skills, especially around requirements gathering and working with business users.
• Proven ability to work with team members, leading and developing as required.
• A positive ‘can-do’ approach to problem-solving and overcoming challenges.
• An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus.