192 Technical Administrator jobs in South Africa

Technical Administrator

Roodepoort, Gauteng EC Security

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Job Description

The Technical Administrator / Coordinator is at the heart of our technical operations and will be responsible for ensuring the smooth execution of our technical jobs and projects. Key Responsibilities Engage with both existing and prospective clients through professional and effective telephonic and email communication, providing them with necessary assistance and information. Accurately capture all relevant information on the technician's job card and efficiently schedule technicians for assignments within the company's Technical Department. Ensure that all required stock and materials are appropriately arranged and available before scheduling technicians for technical tasks, facilitating smooth and uninterrupted workflow. Conduct timely follow-ups with clients after installations have been completed by technicians, ensuring their satisfaction, and addressing any concerns or additional requirements they may have. Generate quotes in a precise and professional manner, reflecting accurate pricing and relevant details in accordance with client specifications. Following up on quotes provided to clients and addressing any questions that may arise. Address ad-hoc technical queries from clients promptly, providing them with appropriate guidance and support to resolve their concerns. Matric / Grade 12 / National Senior Certificate. Approximately 3 years in a similar role. Relevant course and / or diploma will be an advantage. Fully computer literate with high competence in the MS Office Suite. Exceptional verbal and written communication abilities.
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Technical Administrator - Gqeberha

Eastern Cape, Eastern Cape Tracker South Africa

Posted 19 days ago

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Job Description

TRACKER requires the services of the Technical Support Administrator for the Eastern Cape region. The successful candidate will be responsible for all related technical administration duties at the Port Elizabeth office.

Responsibilities:
  • Effective and proficient scheduling and processing of all Service Requests and all other technical and operations related technical matters within the Region.
  • Weekly stats on all technical Service requests on outstanding, booked or not actioned.
  • Quality Service Requests on outstanding, booked or not actioned, as well as action report.
  • Score cards and Post assessments to be updated daily based on the feedback received from the Quality Assurer. All assessments that are received must be saved and hyperlinked to the assessment register.
  • Access reports to be updated daily.
  • ON SITE tests – weekly updates on outstanding, booked or not actioned.
  • ON SITE service request notes to be updated on CDS.
  • Ownership of the Service request until conclusion.
  • Updating and maintaining the SR Site.
  • Allocate to fitment centre / QA.
  • Generate Access Reports. This means that if the report is not available, this must be generated (created) by the Technical Administrator.
  • Handling of any complaints received by the regional office and dealing with them till resolved and feedback to all stakeholders.
  • Maintain and enhance reports implemented by management to monitor regional productivity and efficiencies.
  • Daily feedback to stakeholders regarding outstanding actions that could have an impact on customer service.
  • Ensure that the Region aligns with Tracker Head Office processes to increase efficiencies and turnaround times.
  • Positively influence the processes and relationships within the region to achieve the business objectives.
  • Support other business units and other departments within Tracker Connect.
  • Apply knowledge, seek assistance, assign resources and judgment to resolve problems.
  • Compliance with company policies.
  • Smooth Customer Experience.
  • First customer contact to be made with the QA within 2 hours of the SR allocated to the Site (as per SOP).
  • Follow ups on client queries with regards to SR’s not being addressed.
  • General Office admin and reception relief duties.
  • Answering of telephones.
  • Assisting with walk-in clients.
  • Provide customer service to clients calling and/or emailing into the office.
  • Ad hoc duties as requested by Supervisor/Manager.
  • Stock Management:
    • Ordering of stock for the branch.
    • Issuing of stock to Tracker technicians.
    • Stock takes and stock control.
Minimum Requirements:
  • Matric with a minimum of 3 years Customer Service and Technical Administration experience.
  • Qualification in Customer Service or/and Technical Administration will be advantageous.
  • Experience in Tracking or GSM-related industry will be advantageous.
  • Ability to deal with customers at operational and Executive level.
  • Implementation of strategy experience.
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Technical administrator - gqeberha

Eastern Cape, Eastern Cape Tracker South Africa

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Job Description

permanent
TRACKER requires the services of the Technical Support Administrator for the Eastern Cape region. The successful candidate will be responsible for all related technical administration duties at the Port Elizabeth office. Responsibilities: Effective and proficient scheduling and processing of all Service Requests and all other technical and operations related technical matters within the Region. Weekly stats on all technical Service requests on outstanding, booked or not actioned. Quality Service Requests on outstanding, booked or not actioned, as well as action report. Score cards and Post assessments to be updated daily based on the feedback received from the Quality Assurer. All assessments that are received must be saved and hyperlinked to the assessment register. Access reports to be updated daily. ON SITE tests – weekly updates on outstanding, booked or not actioned. ON SITE service request notes to be updated on CDS. Ownership of the Service request until conclusion. Updating and maintaining the SR Site. Allocate to fitment centre / QA. Generate Access Reports. This means that if the report is not available, this must be generated (created) by the Technical Administrator. Handling of any complaints received by the regional office and dealing with them till resolved and feedback to all stakeholders. Maintain and enhance reports implemented by management to monitor regional productivity and efficiencies. Daily feedback to stakeholders regarding outstanding actions that could have an impact on customer service. Ensure that the Region aligns with Tracker Head Office processes to increase efficiencies and turnaround times. Positively influence the processes and relationships within the region to achieve the business objectives. Support other business units and other departments within Tracker Connect. Apply knowledge, seek assistance, assign resources and judgment to resolve problems. Compliance with company policies. Smooth Customer Experience. First customer contact to be made with the QA within 2 hours of the SR allocated to the Site (as per SOP). Follow ups on client queries with regards to SR’s not being addressed. General Office admin and reception relief duties. Answering of telephones. Assisting with walk-in clients. Provide customer service to clients calling and/or emailing into the office. Ad hoc duties as requested by Supervisor/Manager. Stock Management: Ordering of stock for the branch. Issuing of stock to Tracker technicians. Stock takes and stock control. Minimum Requirements: Matric with a minimum of 3 years Customer Service and Technical Administration experience. Qualification in Customer Service or/and Technical Administration will be advantageous. Experience in Tracking or GSM-related industry will be advantageous. Ability to deal with customers at operational and Executive level. Implementation of strategy experience. #J-18808-Ljbffr
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Technical Administrator Cape Town, South Africa

Cape Town, Western Cape The Focus Group

Posted 19 days ago

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Job Description

Job Description

The successful candidate will effectively manage the sales processes and administration function of a small but growing part of a substantially bigger business. The process will require the management of the sales process from ‘cradle to grave’. This person should be confident, organized, able to multitask, have strong project management skills, and possess excellent verbal and written communication skills. Additionally, the ideal candidate will be technically minded with an aptitude for problem-solving.

Responsibilities
  1. Handle sales enquiries – telephonic, email, on-site and walk-in customers.
  2. Sales presentations/product demos when required.
  3. Prepare and create sales quotes on (SAP).
  4. Forward sales quotes and contracts/agreements for customer signature, mainly via email.
  5. Receive and capture sales orders (SAP).
  6. Arrange stock from suppliers.
  7. Arrange delivery and installation with the customer and internal technical department.
  8. Prepare sales invoices (SAP).
  9. Administration duties for our sales rep/s managers i.e., set appointments, customer visit reports – (SAP, Word & Excel).
  10. Follow up sales on quotes – email and Excel.
  11. Close sales quotes – SAP.
  12. Carry out other sales administration tasks as required.
  13. Manage product development with supplier.
  14. Assist with annual stock count.
Qualifications
  1. High school diploma or equivalent; post-secondary education in a related field is an asset.
  2. Strong written and verbal communication skills.
  3. Excellent time management and organizational skills.
  4. Strong aptitude for problem-solving and critical thinking.
  5. Ability to work independently and collaboratively.
  6. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  7. Previous experience in an administrative or support role is an asset.
  8. The successful candidate will be a highly organized individual who possesses excellent communication skills, both verbally and in writing. The ability to multitask and prioritize tasks is essential for success in this role. The candidate should also be comfortable working in a fast-paced environment and be able to work under pressure to meet tight deadlines.
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Technical administrator cape town, south africa

Cape Town, Western Cape The Focus Group

Posted today

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Job Description

permanent
Job Description The successful candidate will effectively manage the sales processes and administration function of a small but growing part of a substantially bigger business. The process will require the management of the sales process from ‘cradle to grave’. This person should be confident, organized, able to multitask, have strong project management skills, and possess excellent verbal and written communication skills. Additionally, the ideal candidate will be technically minded with an aptitude for problem-solving. Responsibilities Handle sales enquiries – telephonic, email, on-site and walk-in customers. Sales presentations/product demos when required. Prepare and create sales quotes on (SAP). Forward sales quotes and contracts/agreements for customer signature, mainly via email. Receive and capture sales orders (SAP). Arrange stock from suppliers. Arrange delivery and installation with the customer and internal technical department. Prepare sales invoices (SAP). Administration duties for our sales rep/s managers i.e., set appointments, customer visit reports – (SAP, Word & Excel). Follow up sales on quotes – email and Excel. Close sales quotes – SAP. Carry out other sales administration tasks as required. Manage product development with supplier. Assist with annual stock count. Qualifications High school diploma or equivalent; post-secondary education in a related field is an asset. Strong written and verbal communication skills. Excellent time management and organizational skills. Strong aptitude for problem-solving and critical thinking. Ability to work independently and collaboratively. Proficient in Microsoft Office Suite (Word, Excel, Power Point, and Outlook). Previous experience in an administrative or support role is an asset. The successful candidate will be a highly organized individual who possesses excellent communication skills, both verbally and in writing. The ability to multitask and prioritize tasks is essential for success in this role. The candidate should also be comfortable working in a fast-paced environment and be able to work under pressure to meet tight deadlines. #J-18808-Ljbffr
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OEM - Automotive Technical Support Administrator

Johannesburg, Gauteng Mototeam (Pty) Ltd

Posted 6 days ago

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Job Description

Duties include:
  • Diagnose and evaluate faults for OEM and dealer vehicles as needed.
  • Perform warranty repairs for dealers when required.
  • Maintain accurate and up-to-date administrative records.
  • Prepare technical reports and assist panel shops with OEM vehicle repairs.
  • Support dealers with on-site repairs to meet deadlines.
  • Organize and prepare training sessions for the center.
  • Attend local and international training seminars to meet OEM standards.
  • Compile reports on technical queries from dealers and customers.
  • Provide technical advice and assistance to OEM customer service.
  • Analyze failure trends and implement processes to address issues and improve technician skills.
  • Upskill technicians through on-the-job training during diagnosis assistance.
  • Ensure service materials are updated and available in DCS.
  • Coordinate with OEM departments to ensure service materials for new vehicle launches are available.
  • Assist with SSQS training and exams as needed.
  • Collaborate with district controllers for diagnosis support at dealers and OEM.
  • Ensure accurate, cost-effective repairs by diagnosing issues promptly.
  • Assist dealers off-site in the most cost-effective manner.
  • Monitor and maintain cleanliness and order at OEM and dealer service centers.
  • Apply 5S principles (Sorting, Simplifying, Sweeping, Standardizing, Sustaining).

Requirements:
  • Completed a full apprenticeship and recognized Red Seal Trade test.
  • Completed relevant technological courses.
  • Knowledge of FTIR/TAR systems and SDT2 functionality.
  • PC Literate
  • Strong analytical, process-improvement, and report-writing skills.
  • Ability to compile and analyze operational processes and reports.
  • Weekly progress reports to be submitted to the manager.
  • Analytical thinking, practical orientation, and solid ethics.
  • Excellent communication, frustration tolerance, flexibility, and initiative.
  • Team player with the ability to work autonomously and self-reliantly.
  • Resilience and cultural acceptance.
  • Willingness to work overtime and travel at short notice.
If your current experience and skillsets tick majority of the job specification boxes, then:

Apply directly now Send your CV to
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Colesberg Local Office - Administration Manager

Colesberg, Northern Cape Legal Aid South Africa

Posted 13 days ago

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Job Description

Legal Aid SA is a national public entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to poor and vulnerable persons. The organisation has a national footprint. Legal Aid SA is an accredited Top Employer SA for 11 consecutive years – a credible employer of choice. Its culture is rooted in leadership, driven by the value and advancement of human rights. It offers an exciting Employment Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis. The position is based in Colesberg with travelling required to surrounding areas.

KEY OUTPUTS

  1. Manage the office processes in respect of finance, human resources, communications and legal administration within a matrix environment.
  2. Manage administrative functions from a compliance and operational effectiveness approach.
  3. Management of the office Manual and Standard Operating Procedures (SOPs) for the office and advise on application.
  4. Ensure the implementation of new/revised Policies and Procedures and monitor adherence thereof.
  5. Together with the management team, identify risks facing the office and ensure effective mitigation against such risks.
  6. Management oversight of BI reports to accurately reflect the status of strategy implementation.
  7. Management and monitoring of office contracts to ensure compliance and value for money.
  8. Management and monitoring of the correct use of petty cash.
  9. Management of infrastructure and fixed assets.
  10. Manage procurement and payments (sourcing quotes from suppliers, processing of invoice, order, etc.).
  11. Management of over and under expenditure to ensure budgetary control.
  12. Efficient vehicle and fleet management.

COMPETENCIES REQUIRED

  1. Grade 12 plus 3 years relevant tertiary qualification.
  2. A valid driver’s license.
  3. 5 years administrative experience.
  4. 2 years relevant management experience.
  5. Understanding and application of basic computer software packages.
  6. Ability to develop and implement Operational Plans.
  7. Leadership and problem solving skills.
  8. Resource and risk management.
  9. Business writing skills.
  10. Ability to compile reports and statistics.

Basic Salary: R470,040.00 per annum (Level 10)

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 18 December 2019 , quoting the reference number COLES/AM/29/11/2019 in the subject line to or apply online at .

Enquiries to Pumezo Qelile, .

Preference will be given to candidates in terms of the Legal Aid SA Employment Equity Plan. People with disabilities are encouraged to apply.

LEGAL AID SA RESERVES THE RIGHT NOT TO APPOINT.

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Ladysmith Local Office – Administration Manager

Ladysmith, KwaZulu Natal Legal Aid South Africa

Posted 13 days ago

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Job Description

Legal Aid SA is a National Public Entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to indigent and vulnerable persons. The organisation has a national footprint in all nine provinces. Legal Aid SA is a credible employer of choice, boasting Top Employer SA accreditation for 12 consecutive years. We offer an exciting Employment Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill in the above-mentioned position. The incumbent will be appointed on a permanent basis. The position is based in Ladysmith.

KEY OUTPUTS
  • Manage the office processes in respect of finance, human resources, communications and legal administration within a matrix environment.
  • Manage administrative functions from a compliance and operational effectiveness approach.
  • Management of the office Manual and Standard Operating Procedures (SOPs) for the office and advise on application.
  • Ensure the implementation of new/revised Policies and Procedures and monitor adherence thereof.
  • Together with the management team, identify risks facing the office and ensure effective mitigation against such risks.
  • Management oversight of BI reports to accurately reflect the status of strategy implementation.
  • Management and monitoring of office contracts to ensure compliance and value for money.
  • Management and monitoring of the correct use of petty cash.
  • Management of infrastructure and fixed assets.
  • Manage procurement and payments (sourcing quotes from suppliers, processing of invoice, order, etc.).
  • Management of over and under expenditure to ensure budgetary control.
  • Efficient vehicle and fleet management.
COMPETENCIES REQUIRED
  • Grade 12 plus 3 years relevant tertiary qualification.
  • A valid driver’s licence.
  • 5 years’ administrative experience.
  • 2 years relevant management experience.
  • Understanding and application of basic computer software packages.
  • Ability to develop and implement operational plans.
  • Leadership and problem-solving skills.
  • Resource and risk management.
  • Business writing skills.
  • Ability to compile reports and statistics.

Basic Salary: R470,040.00 per annum (Level 10)

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 18 August 2021 , quoting the reference number LAD/AM/30/07/2021 in the subject line to or apply online at .

Enquiries to Baboo Brijlal, Tel:

The employment decision shall be informed by the Employment Equity Plan of Legal Aid SA. It is Legal Aid SA’s intention to promote equity (race, gender and disability) through the filling of this post(s) with a candidate whose transfer/promotion/appointment will promote representivity in line with the numerical targets as contained in our Employment Equity Plan. Legal Aid SA reserves the right to withdraw posts or not to make an appointment, if by doing so, the interests of Legal Aid SA will be best served.

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Vryheid Local Office – Administration Manager

Vryheid, KwaZulu Natal Legal Aid South Africa

Posted 13 days ago

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Job Description

Legal Aid SA is a national public entity; a key contributor to South Africa’s constitutional democracy, providing quality legal services to poor and vulnerable persons. The organisation has a national footprint. Legal Aid SA is an accredited Top Employer SA for 11 consecutive years – a credible employer of choice. Its culture is rooted in leadership, driven by the value and advancement of human rights. It offers an exciting Employment Value Proposition with opportunities for development, career growth and an inspiring workplace.

Applications are invited from persons interested to fill the above-mentioned position. The incumbent will be appointed on a permanent basis.The position is based in Vryheid.

KEY OUTPUTS

  1. Manage the office processes in respect of finance, human resources, communications and legal administration within a matrix environment.
  2. Manage administrative functions from a compliance and operational effectiveness approach.
  3. Management of the office Manual and Standard Operating Procedures (SOPs) for the office and advise on application.
  4. Ensure the implementation of new/revised Policies and Procedures and monitor adherence thereof.
  5. Together with the management team, identify risks facing the office and ensure effective mitigation against such risks.
  6. Management oversight of BI reports to accurately reflect the status of strategy implementation.
  7. Management and monitoring of office contracts to ensure compliance and value for money.
  8. Management and monitoring of the correct use of petty cash.
  9. Management of infrastructure and fixed assets.
  10. Manage procurement and payments (sourcing quotes from suppliers, processing of invoice, order, etc.).
  11. Management of over and under expenditure to ensure budgetary control.
  12. Efficient vehicle and fleet management.

COMPETENCIES REQUIRED

  1. Grade 12 plus 3 years relevant tertiary qualification.
  2. A valid driver’s license.
  3. 5 years administrative experience.
  4. 2 years relevant management experience.
  5. Understanding and application of basic computer software packages.
  6. Ability to develop and implement Operational Plans.
  7. Leadership and problem solving skills.
  8. Resource and risk management.
  9. Business writing skills.
  10. Ability to compile reports and statistics.

Basic Salary: R470,040.00 per annum (Level 10)

A detailed curriculum vitae reflecting practical application of the position outputs and the required competencies as advertised must be submitted by close of business on 24 March 2020 , quoting the reference number VRY/AM/06/03/2020 in the subject line to or apply online at

Preference will be given to candidates in terms of the Legal Aid SA Employment Equity Plan. People with disabilities are encouraged to apply.

LEGAL AID SA RESERVES THE RIGHT NOT TO APPOINT

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Human Resources & Office Administration Coordinator

Invenergy

Posted 27 days ago

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Job Description

Human Resources & Office Administration Coordinator

Human Resources & Office Administration Coordinator

Apply locations: Natal, Rio Grande do Norte, Brazil; Sao Paulo, SP

Time type: Full time

Posted on: Posted 10 Days Ago

Job requisition id: R09173

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.

Job Description

Human Resources (60%):

  1. Recruitment and Selection:
    • Lead recruitment efforts for positions in Brazil.
    • Screen and interview candidates for position and company fit, coordinate interviews and other recruitment activities.
    • Support, coordinate and facilitate onboarding.
  2. Performance Management:
    • Provide support in areas of performance management, compensation, and benefits.
    • Partner with HR team to develop and administer the performance management process.
    • Provide oversight and maintain records related to grievances and disciplinary actions.
    • Escalate staff grievances and internal complaints to HR Management team.
  3. Compliance:
    • Ensure relevant standards, processes and regulations are upheld in accordance with company policy, as well as state, federal and international laws.
    • Maintain the employee work rules and recommend new approaches, policies, and procedures.
    • Monitor local policies and procedures to ensure consistency and fairness among employees.
    • Advise management and employees on Brazilian labor law.
  4. Employee and Labor Relations:
    • Act as the main point of contact on all employee matters for the Brazil locations.
    • Manage the offboarding process including exit interviews, paperwork, system deactivation, final pay processing, equipment collection, etc.
    • Respond to and resolve employee inquiries in a timely and professional manner.
    • Manage employment contracts and coordinate documentation related to employment status changes; provide guidance on employment status changes and contract amendments.

Office Management (40%):
• Office planning and administration.

Qualifications:
• Bachelor’s degree in human resources or related field.
• 4+ years of progressive experience as an HR Generalist, Business Partner or HR Coordinator.
• English proficiency required.
• Strong working knowledge of employment laws and practices.
• Excellent interpersonal and coaching skills.
• Evidence of the practice of a high level of confidentiality.
• Proficiency in using HRIS systems and Microsoft suite.
• Ability to travel up to 15%.

Preferred Skill:
• Workday experience.

About Us

Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.

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