265 Technical Administration jobs in South Africa

Roles and Responsibilities:

Front Desk Management

• Greet and assist visitors in a professional and courteous manner.
• Manage incoming calls, emails, and general inquiries, directing them appropriately.
• Ensure compliance with office security protocols.

Administrative Support

• Provide general administrative assistance to management and staff when needed.
• Maintain filing systems for operations documentation.
• Coordinate courier services and handle incoming/outgoing mail.

Office Coordination

• Monitor and order basic office supplies.
• Coordinate courier services and handle incoming/outgoing mail.
• Process purchase requisitions and supplier invoices for office-related expenses.
• Track petty cash usage of stores.

Support to Retail Stores

• Assist stores by providing stationery and basic paperwork support as needed.
• Coordinate document flow between head office and stores.

General Support

• Assist with minor ad hoc tasks assigned by supervisors or management.

• Learn and follow office policies and procedures.

• Matric / Grade 12 or equivalent qualification.

• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Ability to organize and prioritize tasks effectively.
• Professional, friendly, and approachable demeanour.
• Attention to detail and willingness to follow instructions carefully.
• Previous experience in administration, reception, or retail office support is an advantage but not essential.

• Application Deadline: 12 November 2025
• Job Location: Somerset West, Western Cape
• Job Title: Practice Office Administration Manager
• Education Level: Certificate
• Job Level: Senior
• Minimum Experience: 5- 7 Years

Duties and Responsibilities:

• Client Experience, Relationship Management, Workflow & Internal Systems
• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what's expected, ensuring paperwork is complete, serve as liaison between departments
• Assisting with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (eg. contacts, relevant documents).
• Billing, documents & admin
• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.
• Internal systems
• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm
• Computer & technical skills
• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management)
• Email & calendar management skills
• Soft skills
• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organisational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Minimum Requirements:

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems – experience proficient
• Good written and verbal communication skills

Position: Practice and Office Administration Manager (Client focus) Industry: Accounting Location: Somerset-West Remuneration: R16000 – R25000 neg on exp (CTC) (Benefits offered) Type: Onsite – Full-time position Start date: ASAP Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions (eg. financial statements, taxation etc.), will not be part of this role. Qualifications & experience

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and use further office management systems – experience proficient
• Good written and verbal communication skills.

• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what’s expected, ensuring paperwork is complete, serve as liaison between departments
• Assist with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (e.g. contacts, relevant documents).

• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.

• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm

• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management
• Email & calendar management skills

• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organizational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Genkem has an exciting opportunity for a well experience technical administrator. We are looking for talented individuals with relevant skills and experience to be a part of our team reporting directly to the COO based at our Manufacturing Office in Industria West, Johannesburg.

Minimum Criteria:

• Matric
• Admin related qualification is advantageous
• Minimum of 3 years experience in a support role, especially involving project timelines and coordination
• Proficiency in Microsoft Office Suite
• A fast thinker with excellent communication and project management skills
• Technical background from paint industry will be advantageous
• Strong organisation skills
• Attention to detail is essential

Responsibilities:

• Assist with the formatting of TDS's
• Plan and prioritize various projects
• Maintain and update various registers
• Support the team with various tasks
• Document management and compliance
• Office Administration

The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with Genkem's Employment Equity plan. Genkem reserves the right to defer or close a vacancy at any time.

Genkem is POPIA compliant.

Job Type: Full-time

Application Question(s):

• What qualification do you have?
• What is your current Salary (Cost to Company) & Notice Period ?
• How many years of technical admin experience do you have?

Work Location: In person

Job description

Role: Technical Support Administrator

Starting: ASAP

Role fit: This will be a good fit if you have up to three years of work experience in a technology workstream where you have been exposed to implementing testing frameworks, assisting customers with technical queries and are interested in broadening your knowledge of technology and automation tools.

Role Requirements

Digital transformation is about people using technology more effectively to make their working processes easier. We focus heavily on adoption and training, helping users adapt to the new processes and systems, and changes to the systems, as they evolve.

We need an internal success manager that can provide training, testing & support to large corporate clients that have implemented digital workflow management systems.

Your role will be to help embed digital transformation practices within the organizations and require you to leverage your strengths in communication and problem solving. Your task will include:

• Direct contact with end users, training teams and new users on how to follow new processes and use the systems.
• In determining the training topics to be covered you'll do some routine problem diagnosis and resolution where needed,
• In the event of technical issues you would escalate to the technical support team and liaise with them to get the issue resolved. You will learn low-code development and some key systems concepts to empower you in helping analyse the problem.
• You will perform testing of the systems when new functionality is released, to increase your knowledge of how it works and with a focus on your learned knowledge of users and how they interact with the systems.
• You will provide input into new workflows and systems changes based on your experience with users and their key challenges

In general you will help ensure a positive experience for users by empowering them with the skills and knowledge required of how to use the processes and systems and thereby helping to drive system and process adoption.

We're looking for someone that enjoys helping to empower and upskill people:

• Must have a relevant bachelors degree and 1-3 years experience in a similar role
• A trainer who can explain things in a simple, easy to understand way
• A patient person with soft skills including composure, adaptability, empathy, intuition, common sense, positive attitude and stress resistance
• A good communicator and even better listener
• A problem solver that likes puzzles and following breadcrumbs across activity centres on systems to figure out what transpired, what went wrong and what training will be required to prevent the issue going forward.
• We would love somebody who is interested in low-code and is code curious. You don't have to be a developer or want to be a developer, but there is a lot you can learn
• Analytical - you understand how to approach a problem and spot trends of similar challenges for which training & communication can be put in place.

What a day could look like:

• Check the support log and review any new queries that have been raised, Volume of tickets fluctuates, average tickets a day is between 25 and 45.
• Triage the queries and identify the type of support or training required
• For complex issues, book short one-on-one sessions with users for them to share their screen and show the issue they are experiencing
• Escalate the relevant tickets to the technical support team and feed back to the user regarding the resolution
• Contact the users with answers to their questions
• Conduct short one-on-one training sessions with users to explain how to prevent an issue from happening again
• Conduct end-to-end tests for new system functionality that is about to be released to understand how it works and plan training and or communication for it. And feedback to the technical team.
• Review and target lagging projects on the systems, proactively engaging with users to assist in adoption
• Drafting a weekly support report to indicate
• Volume and type of queries
• Feedback or questions that require decisions to be made
• Key user behaviour insights and recommended interventions

Serious stuff

Reporting: You will report into the project leads for the clients they are working on.

Work hours: Generally queries tend to come in between 9:00 - 17:00, Monday to Friday. Other than being available to offer support in a timely manner, we don't mind when you get to your other tasks. As long as things are done on time and as agreed, nobody cares when you do them. We expect everyone to be accountable and manage their own time.

No need to seem busy, rather go have fun somewhere if there is nothing to get done (or you really need a break).

Office: We have flexible shared workspaces subscriptions for those that would like to go somewhere to work. You don't have to go there unless you need or want to.

Initial training sessions for new teams are often held at their offices. Any follow up training can take place online.

Catering: If you are working from a shared workspace or meeting up with a colleague or client – coffee, lunch, snacks are a company expense.

Qualifications: we like people who have done something interesting, who have tried something big and failed (or succeeded – that's also fine).

Leave: in principle, you can take as much leave as you want. You are responsible to get things done though – so make sure you plan around it OR, just do a working holiday (i.e. go away but work for a couple of hours so support queries get a response timeously).

KPIs/OKRs: we figure out with you on a quarterly basis what needs to be done that is really important. That becomes your project for the quarter along all the other systems. If you do your job really well, you will end up automating/improving your processes so that they take up less time and you can find something else to do.

Career: we don't believe in careers – we believe in having a good life. You can get new roles and new challenges the more you prove yourself. Salaries go up too as you get more responsibility and can deliver better quality work.

Even though this all sounds like easy going fun – it is all based on everyone delivering what they are meant to, on time. We are really hard on the quality of delivery because that makes or breaks the entire system. So we are very direct if our expectations are not being met and there is often a learning curve.

Who we are:

dY/dX is an international digital transformation consultancy. We partner with our clients for

• Product & service design
• Consulting
• Courses & training
• Implementation
• Change management and transformation
• Internal success management and adoption
• Courses & training
• Ongoing support & maintenance
• Venturing
• Partner with our clients to build businesses

We are a remote first business (even before the pandemic) and work with consultants around the world.

We are nerds, geeks, goofs, cynics, believers, artists, and quants, left-brain, right-brain, ENTP – INTJ, designers, coders, analysts & spreadsheet jockeys - but ultimately we are all builders, with a passion to find solutions to really hard questions.

Opportunity:

Capital International Group is looking for a hardworking professional to join the team and provide high quality services to our clients and internal investment operational teams. Our Technical Support Department work collaboratively with our colleagues in all areas of the business to ensure our processes meet all relevant internal and international regulatory policy and procedural requirements. We are looking for applicants to be educated to degree standard and/or hold a formal AML qualification, gained within the last four years.

What you'll do:

The work will be varied and project based.  The project focus will be directed by CIG's Senior Management Team and will be in addition to supporting the wider business with 'BAU' activities as required and directed by your line manager.

Initially the project focus will be to review our back book of client records to ensure regulatory adherence to AML CFT legislation and ensure we can provide quality services to our clients and introducers with the implementation of a new iDCRM platform.

Duties include:

• For the initial project you will conduct periodic risk assessments in line with regulatory requirements and CIL's quality standards.Undertake and document an effective customer risk assessment in line with the appropriate risk rating of the account
• Collect and assess CDD / EDD in line with CIL's regulatory policy requirements
• With the implementation of our new iDCRM system, review and update where necessary our client and introducer records to ensure their roles and relationships are accurately reflected on the system
• Liaising and responding to clients and introducers within the scope of project requirements
• Going forward, you will be actively involved in a variety of team and company projects that will ensure regulatory adherence to AML CFT legislation, provide quality services to our clients and introducers and support the wider Investment Operations teams.
• You will be required to conform to the Company's AML procedures and guidelines at all times
• You may, from time to time, be required to undertake other activities of a similar nature within your capabilities in other teams, as requested by your line manager.

At all times the Groups values should be at the heart of everything and consistency of evidence of adherence to the values will be a key aspect of the role.

Excellence
 – You will be constantly finding ways to ensure that the service we offer our clients, both internal and external, is faultless.  Developing yourself and others to be the very best at what you/they do and to be the very best version of themselves/yourself.

Integrity
 – We are a regulated Investment firm and as a result everything you do must be driven by impeccable ethics.  Trust and integrity are key to this and all roles.

Innovation
 – as a leader in your field, you will be instrumental in driving the organisation forward in terms of new solutions, new technological outcomes, and new ways of working, ensuring we can continue to deliver our objectives against cost, value, and service.

What you'll need to succeed:

In light of the potential Grey Listing of South Africa to be considered a high-risk jurisdiction, a strong and detailed knowledge of AML CFT regulation to international standards will be required to support the projects you will be working on.

• You will require a good understanding of CIG's product offering
• Be educated to degree level and/or have an AML or Compliance Qualification
• Be detail orientated, with a high degree of accuracy
• Strong IT skills are desired in all Microsoft applications
• Strong organisational and time management skills
• Consistently perform allocated tasks promptly within deadlines and to a high standard
• Strong client communication skills (verbal and written)
• Be understanding of the importance of responding promptly to customer queries and providing timely feedback
• Promote trust in the workplace through open and honest communication with colleagues
• Be able to effectively prioritise workloads based on customer and regulatory requirements
• Inspire and motivate co-workers by maintaining a positive attitude
• Think outside the box' to find a solution when a problem has been identified
• Remain task focused to end result

Technical Skills

• Ability to interpret AML/CFT regulatory obligations and apply in a practical and pragmatic manner.
• Demonstratable experience in conducting customer due diligence (CDD) and enhanced due diligence (EDD) processes. This includes collecting and assessing CDD/EDD against regulatory policy requirements in line with a risk-based approach.
• Understand and apply client risk assessment standard methodology; identifying and recommending any incidences where standards could be challenged based on a structured, thought-out risk-based approach.
• Identifying and assessing high risk indicators and mitigating where appropriate through the client risk assessment.

Professional Knowledge

• Full understanding of current regulatory and group AML/CFT requirements.
• Relevant and up to date knowledge of AML/CFT international regulatory standards and requirements.
• This includes a strong understanding of Source of Funds and Source of Wealth requirements with the ability to validate and verify both using independent sources.
• Ability to understand the identified risk of individual cases and the ML/FT and reputational impact of such risks.
• Ability to undertake and document an effective customer risk assessment resulting in an appropriate risk rating.

Application of Professional Knowledge

• Apply knowledge and professional judgement when undertaking client risk assessments and document fully throughout the life of the client relationship.
• Apply knowledge to conduct new business risk assessments with due regard to regulatory requirements and quality standards set by the regulator and CIG policies and procedures.
• Articulate and communicate with fact and confidence to clients and stakeholders regarding CDD/EDD deficiencies identified as part of the review process.
• Document and record full assessment including all risk factors and mitigating factors that were considered to determine final risk rating.

Who we are

At Capital International, we're more than just a company; we're a vibrant team of innovators dedicated to putting our clients at the centre of everything we do. From a small investment firm established in 1996 in the Isle of Man, we've evolved into a dynamic global team of over 240 professionals based in the Isle of Man, South Africa and Jersey, all united by a shared vision. Our significant growth over the past two decades has not dulled our commitment to the family values that were woven into our foundation. Embracing a culture of Innovation, Integrity, and Excellence, we empower our team members to think creatively and push boundaries in everything they do. Join us, and be part of a forward-thinking environment where your ideas can thrive and make a real impact in propelling us forward.

Our promise to you

At Capital, we invest wholeheartedly in our people, offering not just competitive salaries but a comprehensive range of benefits that prioritise your well-being and career advancement. Enjoy the peace of mind that comes with private health care and life insurance, while our flexible working hours ensure you achieve the perfect work-life balance. Our pension scheme, alongside volunteering opportunities for those keen to give back, reflects our commitment to your future and our community.

We believe in empowering our team members to take charge of their growth. That's why we provide extensive training and development programmes designed to help you drive your career forward and hone your leadership skills. Moreover, you'll have unique access to our innovative products, allowing you to engage fully with your professional environment.

If our benefits resonate with you, you'll also appreciate the positive and supportive atmosphere created by our welcoming colleagues. At Capital, we cultivate a culture built on trust and open communication, where collaboration is key, and every achievement is celebrated. Join us and contribute to a team that strives for excellence and values your unique insights and contributions.

• Transparent Communication
  : Embrace open dialogue and transparency. Your voice matters
• Excellence Commitment:
   Keep promises, deliver quality work, and take ownership.
• Respectful Collaboration:
   Value diverse perspectives through constructive discussions.
• Result Recognition:
  Celebrate success and take pride in your impact.
• Team Synergy:
   Stand by your decisions, support your team, and take pride in our collective achievements.

Don't just watch what we accomplish, be a fundamental part of our successes, embody our behaviours and apply today

** It is the policy of Capital International to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, genetic information, or any other basis protected by law. *

The Department of Economic Development and Tourism, Western Cape Government has an opportunity for a competent individual to provide efficient clerical support to the Office of the Head of Department (HOD). The role is critical in ensuring the smooth functioning of the office through the effective management of correspondence and enquiries from internal and external stakeholders, coordination of supply chain processes, personnel and financial administration, as well as scheduling, document management, and logistical arrangements.

Grade 12 (Senior Certificate or equivalent qualification).

None.

Liaise and report on the status of high volumes of internal and external and enquiries to the Head of Department and the Ministry liaison. Provide general procurement coordination; Responsible for maintaining and managing the office filing system (physical and electronic); Coordinate and render support pertaining to administrative matters; Assist with the procurement, planning and coordinating strategic engagements, forums, and workshops (internal and external); Track and record all incoming and outgoing documents to and from the office of the Head of Department using a centralized database; Facilitate travel arrangements, process and review BAS and Subsistence & Travel (S&T) claims.

The following will be advantageous: Diploma in Office Administration (NQF Level 6); Practical experience in the following: Providing clerical support services with the use of Excel spreadsheets for capturing, tracking, and reporting of data and information; The procurement of venues and conferencing facilities for executive engagements, workshops and/or forums with external stakeholders; General administration; Procurement in line with Provincial Treasury circulars; Checking correctness of subsistence and travel of officials and submit to managers for approval; Minute taking; Asset management checking officer duties; Leave administration duties for the office; The use of MS Teams, MS Planner, OneDrive and SharePoint as part of routine clerical support services.

A good understanding of the following: Basic Accounting systems (BAS), Departmental Delegations (preferably DEDAT) and Supplier Data Bases; Provincial procurement processes; Business and organisational structure of the department; Basic departmental/provincial financial systems and procedures. Skiils in the following: Sound communication (written and verbal); Proven computer literacy MS Office (Word, Excel, Power point and Outlook); within quick turnaround times; Interpersonal skills; Ability to work under pressure and problem solve issues; Understanding of meeting protocol; Ability to coordinate high level inquiries and responses; High level of professionalism; A valid code B (or higher) driving license. NB People with disabilities that restrict driving abilities, but who have reasonable access to transport, may also apply.

R – R per annum (Salary level 5)

Note on remuneration in addition to service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to complete a practical assessment and attend the interview on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to You may contact the helpline at Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.

The Western Cape Mobility Department, Western Cape Government (WCG), has an opportunity for a suitably qualified and competent individual to render an administrative support service to the Office of the HOD. The successful incumbent must be able to work under pressure and willingness to work irregular hours and meet tight deadlines.

Grade 12 (Senior Certificate or equivalent qualification).

None.

Render general clerical support services; Provide supply chain clerical support services within the component; Provide personnel administration clerical support services within the component; Provide financial administration support services in the component; It will be advantageous to have executive office experience.

A good understanding of the following: Clerical duties, practices as well as the ability to capture data, operate computer and collect statistics; Legislative framework governing the Public Service; Working procedures in terms of the working environment; Public Service financial legislations, processes and procedures, National Treasury Regulations and Provincial Treasury Instructions.

Skills needed: Computer;Planning and Organising; Good Verbal and Written Communication; Inter-personal; Problem-solving; Ability to work under pressure; Willingness to work irregular hours to meet tight deadlines.

R – R per annum (Salary level 5)

Note on remuneration in addition to service benefits or obligations for qualifying employees (medical assistance, housing assistance, pension-fund contributions, etc) are funded or co-funded in terms of the applicable prescripts or collective agreements.

Shortlisted candidates will be required to submit copies of their documentation for verification purposes. These candidates will be required to complete a practical assessment and attend the interview on a date and time as determined by the department and may also be required to undergo competency assessments/proficiency test. The selection process will be guided by the EE targets of the employing department.

By applying for this position, you are consenting to the Western Cape Government contacting your previous employers/managers for an employment reference. Reference checks will include enquiries relating to your disciplinary records and reasons for leaving.

Should you experience difficulties with your online application, kindly note that technical support (challenges with online application) is only available from Monday to Friday from 08:00 to You may contact the helpline at Otherwise, all other queries relating to the position, kindly contact the enquiries person as indicated in the advert. Please ensure that you submit your application before the closing date as no late applications will be considered.