601 Tech Career jobs in South Africa
Tech Lead
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- Lead and mentor a team of Software Developers, fostering a culture of learning and growth.
- Translate business requirements into scalable, efficient technical solutions.
- Develop high-quality applications using technologies such as Python, Java/Kotlin, JavaScript, Vue.js, Node.js, C#, MySQL, and Microsoft SQL.
- Design and architect microservices and web API integrations.
- Collaborate with cross-functional teams, including Product Managers, DevOps, and QA.
- Take ownership of quality throughout the SDLC, ensuring smooth deployment.
- Oversee project delivery, track progress, and manage risks.
What Youll Bring:
- 6+ years of software development experience, with at least 2 years in a senior role.
- Proven leadership experience managing and mentoring a development team.
- Strong hands-on expertise with technologies, including Vue.js, Node.js, MySQL, MS SQL, AWS (Lambdas/EC2/S3/SQS/SNS), API development, Redis, RabbitMQ, and Kafka.
- In-depth knowledge of microservices architecture and modern web API integration.
- Excellent problem-solving, debugging, and troubleshooting skills.
- Strong soft skills: Communication, stakeholder management, facilitation, and conflict resolution.
- Familiarity with development tools like IntelliJ Idea, Postman, Visual Studio Code, GitLab, MySQL Workbench, and Atlassian.
- A Degree in Computer Science, IT, or a related field (advantageous).
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Tech Lead
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Job Description
- Lead and mentor a team of Software Developers, fostering a culture of collaboration, learning, and continuous improvement.
- Translate business requirements into scalable, efficient, and maintainable technical solutions.
- Design, develop, and maintain high-quality applications using a range of technologies, including Python, Java/Kotlin, JavaScript, Vue.js, Node.js, C#, MySQL, and Microsoft SQL.
- Architect and implement microservices and web API integrations to support robust, modern system designs.
- Collaborate with cross-functional teams, including Product Management, DevOps, and QA, to ensure seamless project execution.
- Own the quality of deliverables throughout the Software Development Lifecycle (SDLC), ensuring reliability and smooth deployments.
- Oversee project delivery, monitor progress, and proactively manage risks to ensure successful outcomes.
- 6+ years of software development experience, including at least 2 years in a senior or leadership role.
- Proven experience leading and mentoring development teams, fostering collaboration and technical growth.
- Hands-on expertise with modern technologies, including Vue.js, Node.js, MySQL, MS SQL, AWS (Lambdas, EC2, S3, SQS, SNS), API development, Redis, RabbitMQ, and Kafka.
- Strong understanding of microservices architecture and modern web API integration best practices.
- Exceptional problem-solving, debugging, and troubleshooting abilities.
- Excellent interpersonal and soft skills, including communication, stakeholder management, facilitation, and conflict resolution.
- Familiarity with development tools and platforms such as IntelliJ IDEA, Postman, Visual Studio Code, GitLab, MySQL Workbench, and Atlassian suite.
- Bachelors degree in Computer Science, Information Technology, or a related field is preferred.
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Tech Lead
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TECHNICAL LEAD
WHO PLATFORM45 IS
We are responsible for code changing the lives of people around the world, every day. We solve complex problems and build big ideas. And we don't stop. We believe in the ability of technology to make the world a better place; we're driven to rip through conformity and create new solutions, and smarter habits. We know why we're here: To unleash the potential of people through the power of technology. We are people multiplied by the power of tech and together we are changing the world.
CONTEXT | THE ROLE
At Platform45, communication, collaboration, and code are what it takes to be a successful Technical Lead. You're someone who takes a people-first approach to development which means working alongside Platform45's team of budding engineers and clients to deliver against project objectives effectively. Not only will you be contributing to a productive and professional working environment for the development team at large, helping to make effective and tech-savvy decisions, but you'll also be producing exceptional, well-designed, and testable code. As a Technical Lead, you're someone who is passionate about technology and keeping ahead of emerging industry trends, new methodologies, and practices. But that doesn't mean you won't need top-notch interpersonal skills as our developers will be looking to you for guidance, and our clients will see you as the custodian of a project. You're a leader who can draw upon a broad range of experiences to guide and mentor those around you. And this experience will also help the long-term vision and business value of a project.
ROLE RESPONSIBILITIES | THE WHAT & THE HOW
The Essentials
- Technical Leadership:
- Provide technical leadership and guidance to the development team.
- Collaborate with cross-functional teams to define technical strategies and solutions.
- Project Planning and Execution:
- Lead the planning and execution of software development projects.
- Ensure timely delivery of high-quality software solutions within scope and budget.
- Code Review and Quality Assurance:
- Conduct regular code reviews to maintain code quality and adherence to coding standards.
- Implement and enforce best practices for coding, testing, and documentation.
- Team Collaboration:
- Foster a collaborative and innovative team culture.
- Mentor and guide team members, promoting their professional growth.
- Architectural Design:
- Assume the responsibility for the design and architecture of software systems.
- Ensure scalability, maintainability, security, and performance considerations are addressed in system design.
- Technology Evaluation:
- Stay abreast of industry trends and emerging technologies.
- Evaluate and recommend technologies and tools to enhance the development process.
- Problem Solving:
- Collaborate with team members to troubleshoot and resolve technical challenges.
- Provide expertise in solving complex technical problems.
- Communication:
- Communicate effectively with stakeholders, translating technical concepts for non-technical team members.
- Report project status, risks, and issues to project stakeholders.
- Mentoring:
- Provide mentorship of junior / less experienced engineers assisting them in growing their technical expertise and providing them with guidance on adherence to best practices, coding standards, and architectural principles.
Key Responsibilities
- Lead backend development efforts using .NET technologies and support frontend.
- Architect and implement robust APIs and services with PostgreSQL as the core database.
- Support deployments on AWS.
- Oversee CI/CD pipelines using GitHub Actions, SonarCloud, and enforce code quality through reviews.
- Collaborate with cross-functional teams using the Atlassian suite (Jira, Confluence).
- Promote modern development practices including GitHub Copilot and collaborative coding.
- Mentor developers and foster a culture of technical excellence.
- Ensure system scalability, performance, and security.
Technical Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field, or provable, self-taught development skills with a good understanding of how the web works.
- 8+ years of hands-on experience in backend development with .NET (C#).
- Strong expertise in PostgreSQL including performance tuning and advanced queries.
- Solid experience with AWS services (EC2, RDS, Lambda, etc.).
- Proficiency in GitHub, CI/CD pipelines, and SonarCloud integration.
- Experience conducting code reviews and enforcing coding standards.
- Familiarity with GitHub Copilot or similar AI-assisted development tools.
- Comfortable working with the Atlassian suite for project and documentation management.
- Extensive experience with software architecture and design patterns, as well as best practices in system design.
- Familiarity with containerization (Docker, Kubernetes) and serverless architectures.
- Understand and champion robust monitoring and observability practices.
- Experience in co-creating a product roadmap.
- Expert knowledge of Agile methodologies, and Scrum.
- A good understanding of DevOps principles.
- Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
Critical Competencies
- Communication and team management skills - you'll be dealing with engineers but also our clients as a specialist.
- A proactive, continuous, and quick learner who is genuinely excited about industry trends and has a passion for technology and knowledge.
- Good communication and teamwork are critical - you'll not only be dealing with developers but also designers, product owners, clients, and other key stakeholders.
- Play a mentorship role to our interns, juniors, and other less-experienced engineers.
- An entrepreneurial mindset - someone who can understand the business value and long-term vision of a project.
- The ability to research and develop new products and modifications to existing software when needed.
- You're motivated, energetic, and always focused on the task at hand.
- A strategic thinker who can work under pressure, independently problem solve, and draw knowledge from a broad range of experiences.
Tech Lead
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Lead Developer - Remote in South Africa, Full-Time 12 Month Contract
Drive the creation of cutting-edge applications, mentor a talented team, and ensure high-quality delivery in a supportive environment that values work-life balance and offers professional growth opportunities.
Requirements
- Experience in software development
- Technical leadership role
- Leading agile delivery teams
- Hands-on experience with Angular (version 6 or higher)
- Proficiency in C#.NET and .NET Core
- Expertise in WebAPI and Entity Framework
- Knowledge of SQL Server or relational databases
- Cloud experience in Azure
Preferred
- Experience with CSS, HTML, and JavaScript/TypeScript
- Custom development in diverse projects
- Familiarity with Angular versions 4-5
This role is with a leading technology organisation dedicated to delivering innovative software solutions that solve complex real-world problems.
Tech Operator
Posted today
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Lesaka is a leading South African financial technology company, providing digital banking and payment solutions to consumers (B2C) and merchants (B2B). We operate in a high-performance, always-on environment—where Technology Operations is at the heart of business continuity.
We are looking for a Tech Operator with hands-on experience in technology operations, infrastructure monitoring, and systems uptime management.
If you thrive in high-availability environments, enjoy working with data centres, networks, and monitoring tools, and take pride in maintaining operational excellence—this role is for you.
Key Responsibilities
You'll form part of our TechOps team, responsible for 24/7 monitoring and first-line operational support of Lesaka's systems, infrastructure, and critical services.
- Monitor system performance, network health, and application uptime using TechOps monitoring tools and dashboards.
- Identify and escalate system degradation, failures, and alerts following standard operating procedures (SOPs).
- Perform Data Centre and Communications Room checks, including servers, UPS, aircon units, and generators.
- Conduct environmental and security monitoring using camera systems and sensor pods.
- Track and resolve incidents during load shedding or power interruptions.
- Support backup management, system logs, and shift handover reporting.
- Run daily operational reports using tools such as Power BI, Excel, and Looker Studio.
- Maintain operational documentation, SOPs, and access logs.
- Provide first-line support for building or tech emergencies after hours.
Requirements
Minimum Qualifications & Skills
- Matric (Grade 12) essential
- CompTIA A+ and N+ (or equivalent technical certification)
- Strong knowledge of IT infrastructure, networks, and monitoring tools
- Practical experience in Technology Operations, Data Centre Operations, or IT Systems Support
- Working knowledge of:
- Networks & systems basics
- Helpdesk and incident escalation processes
- Backup systems and monitoring software
- UEPS and Stratus (advantageous)
- Proficient in Excel, Outlook, Power BI or Looker Studio for reporting
Experience
- Minimum 1–2 years' experience in a Technology Operations / NOC / IT Support environment (required)
- Experience in monitoring, troubleshooting, and maintaining IT systems or data centres
Soft Skills
- Strong analytical and problem-solving ability under pressure
- Excellent attention to detail and documentation discipline
- Effective communicator across all levels
- Reliable, proactive, and able to work independently
Working Conditions
- 12-hour rotational shifts (day/night), including weekends and public holidays
- Must be available for overtime as needed
- Valid South African driver's licence (Code 8)
Closing Date: 28 October 2025
Please consider your application unsuccessful should you not hear from us two weeks after the closing date.
Tech Lead
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JOB DESCRIPTION
A Tech Lead is responsible for guiding and managing a team of developers, ensuring the technical feasibility of proposed project designs, and facilitating technical decisions. They work closely with product managers, product leads, and other stakeholders to understand and define project goals and scopes, ensuring that technical solutions meet business objectives. This role also involves driving coding standards and best practices, mentoring developers, and resolving complex technical issues. The ideal candidate holds a Bachelor's or Master's degree in a relevant field and has at least five years of experience in software development. They have excellent leadership and communication skills, extensive knowledge of current and emerging technologies, and a proven track record of delivering high-quality software projects.
Essential Duties and Responsibilities:- Provides technical leadership to a team of software developers and guides the team's direction and growth by studying project needs, conferring with stakeholders, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
- Leads software development projects by managing the team's resources and timelines, ensuring that the team delivers high-quality code and meets project deadlines.
- Designs, develops, and tests software solutions by creating high-quality, reusable, and scalable code using advanced programming languages and technologies.
- Ensures technical feasibility of proposed project designs by closely collaborating with the design team and stakeholders.
- Drives coding standards and best practices by implementing effective software development methodologies, conducting peer code reviews, and mentoring team members.
- Identifies and resolves complex technical issues by continuously monitoring software performance, identifying issues, and developing effective solutions.
- Maintains technical knowledge and expertise by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Supports project management activities by working closely with project/product managers and stakeholders to understand and define project goals and scopes, ensuring that technical solutions meet business objectives.
- Works with cross-functional teams to devise and implement innovative technical solutions that improve user interaction and experience.
- Ensures quality of software through thorough testing and debugging, working closely with the QA team to build and maintain automated tests.
Qualifications:
- Education: A Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Experience: Minimum of 5 years of experience in software development, including 3+ years in a leadership role.
- Project Management: Experience with agile project management and workflow tools such as Jira, Asana, Trello, or similar.
- Version Control: Proficiency in using Git or other version control systems.
Technical Skills:
Expertise in one or more programming languages such as Python, Ruby, or JavaScript.
- Strong background in designing, implementing, and managing microservices architecture.
- Knowledge of frontend and backend technologies, databases, cloud services, and APIs.
- Understanding of software architecture and design principles. Familiarity with continuous integration, continuous delivery, and deployment tools.
- Ability to translate business requirements into technical solutions.
Problem-Solving Skills:
Strong analytical thinking and problem-solving skills.
- Ability to troubleshoot complex software issues.
- Leadership Skills: Proven ability to lead a team with a track record of delivering high-quality software projects.
Communication Skills:
Excellent written and verbal communication skills.
- The ability to communicate effectively with both technical and non-technical stakeholders is crucial.
- Teamwork Skills: Proven ability to work effectively as part of a team.
- Mentoring Skills: Ability to mentor and guide developers.
- Attention to Detail: High attention to detail with a passion for delivering high-quality software.
- Time Management: Strong organizational skills with the ability to manage priorities and time effectively.
- Adaptability: The ability to quickly learn and adapt to new technologies and programming tools.
- Continuous Learning: A commitment to learning and keeping up with the latest trends and best practices in software development.
User-Centric:
A strong focus on user experiences and outcomes.
- Knowledge of UX principles and best practices.
- Fluency in English: Excellent command of the English language, both written and spoken.
Flexibility in Work Schedule: Willingness and ability to adjust work schedule as necessary to collaborate with team members in different time zones, meet project deadlines, or address urgent issues.
Tech Lead
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Introduction
Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.
Disclaimer
As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
We're seeking a dynamic and experienced Tech Lead / Solution Architect to join our innovative team. In this role, you'll design and implement comprehensive technical solutions that drive our business forward, ensuring our projects align with strategic objectives and deliver maximum value.
What we offer:
Opportunity to work on challenging, high-impact projects
Collaborative and innovative work environment
Continuous learning and development opportunities
Requirements
Bachelor's degree in Computer Science, Software Engineering, or related field
8+ years of experience in software development, with at least 6 years in architectural roles
Strong knowledge of object-oriented design, distributed systems, and cloud technologies
Experience with Agile methodologies and leading development teams
Excellent communication skills, able to explain complex technical concepts to non-technical stakeholders
Preferred Skills:
Experience in financial services industry
Familiarity with microservices architecture, containerization, and orchestration technologies
Knowledge of DevOps practices and tools
Experience with cloud platforms (AWS, Azure, or GCP)
Duties & Responsibilities
Design and oversee implementation of scalable, robust technical solutions
Collaborate with business stakeholders to translate requirements into effective architectural designs
Lead and mentor development teams, fostering a culture of code quality and continuous improvement
Drive adoption of best practices in software development and architecture
Conduct architectural reviews and provide technical direction for projects
Balance technical debt with feature delivery to maintain a healthy codebase
Contribute to strategic technology decisions and enterprise architecture evolution
What You'll Do:
Solution Design: Analyze business needs and create end-to-end solution designs that address key issues and align with strategic goals.
Technical Leadership: Guide development teams in implementing high-quality, scalable solutions. Conduct code reviews and promote best practices.
Stakeholder Management: Work closely with business analysts, product owners, and other stakeholders to ensure solutions meet business requirements.
Architecture Governance: Implement and maintain architectural standards across projects, ensuring consistency and integration.
Innovation: Stay current with emerging technologies and propose innovative solutions to complex business problems.
Competencies
Articulating Information
Challenging Ideas
Developing Strategies
Examining Information
Exploring Possibilities
Generating Ideas
Making Decisions
Providing Insights
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Tech Lead
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Responsibilities:
- Plan, design and support infrastructure solutions with cloud managed service team help for solution implementation. This includes designing the cloud infrastructure and designing the security architecture e.g. data centers, AWS, Azure
- Translate client/product requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e. solution design, POC verification, and traditional IT cloud solution design for public cloud projects
- Assist in project delivery from a perspective of architecture, designing and delivering capabilities to the existing environment from infrastructure through to systems and application
- Provide various technical support and advice especially on OS level.
- Support implementation of the cloud solutions for the various applications and help define operational procedures if needed for that application post go live, for the cloud operators
- Support and lead bids, presentations and PoC
- Ensure the efficient development of digital products in the portfolio
- Build strong and collaborative relationships with product, and business partners among others to ensure deep understanding of various systems and integrations
- Staying updated, researching, reviewing, and making recommendations on Software applications or innovations from a perspective of design, integration, and technical fit with other systems
- Translates functional requirements into the architecture for that solution and describing it through architecture and design
- Call out risks and issues appropriately and proactively to resolve blockers and ensure timely delivery of agreed business outcomes
- Select, review, and efficiently handle external agencies and suppliers as required, including via blended internal/external delivery models
- Collaborate with digital partners on digital products roadmap
- To ensure Cybersecurity is a vital aspect considered in all stages of design
Requirement:
- Good bachelor's degree, ideally in a relevant subject such as Computer Science, Computer Engineering and relevant Technology degrees
- Strong Software/Application/Platform and Cybersecurity understanding
- Familiar with the Java platform and the Spring Cloud framework, and have rich extensive project experience
- Proficient in database and data model design, with experience in optimizing database SQL statements, and familiar with at least one database system, such as MySQL, Oracle, and PostgreSQL, etc
- Have a strong acumen to fit portfolio/solutions to customer problems
- Excellent communication skills and ability to build positive relationships across diverse groups, translating technical concepts for business audiences, and business concepts for technical audiences
- Strong understanding of SDK, API and industry standards communication protocol.
- Keen interest in emerging technologies to support and improve consumer experience at interview and application
- Experience of B2B2C digital product development, including full product lifecycle, and development of multiple high-usage, high-profile digital products
- Detailed practical understanding of digital development technologies and subject areas e.g. UX, business analysis, UI design, architecture, testing, technology infrastructure
- Professional certifications in AWS and/or Azure Certified Solution Architect will be added advantage
- Experience in Smart building design and technologies will be added advantage
- Vertical exposure in Insurance will be added advantage
- Strong reading, writing and presentation skills in English is important
Experience in Financial/Insurances industry is preferred
Job Type: Contract
Work Location: In person
Software Tech
Posted today
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Malabie Infinitum is seeking a versatile and proactive AI-Enabled Software & Tech Specialist to join our fast-paced, innovation-driven team. This is not a traditional developer role. Instead, it blends AI-assisted software development, cloud-based system integration, and on-the-ground smart property support. You'll work at the intersection of software engineering, automation, and smart living infrastructure.
The ideal candidate is someone who understands software logic, can work with APIs and backend services, and is excited by emerging AI tools like GitHub Copilot and Fire Studio. In addition, they must be willing to get hands-on with smart devices
This role is ideal for someone who is technically competent, practically minded, eager to learn, and unafraid to switch between code and cables. You'll build functions, debug scripts, test AI logic, troubleshoot smart home automations, and sometimes physically resolve hardware or network issues in the field.
Key Responsibilities
As part of the development and automation team, you will contribute to the following key areas:
Software Development
You will be responsible for using AI development tools such as GitHub Copilot, Fire Studio, and Cursor to generate, review, and debug code used in backend systems, cloud functions, and integrations. While you won't be expected to hard-code complex systems from scratch, you must understand how code works, how to prompt AI tools effectively, and how to integrate AI-generated logic into real-world applications. You will also help deploy scripts to platforms like Azure Functions and Google Cloud Functions, often building API-first services and automation flows.
Cloud, Integration & Automation
You will configure and deploy cloud services and APIs, manage serverless functions, and use tools like Power Automate to integrate business processes. This includes creating logic flows for our smart rental operations, automating internal workflows, and connecting third-party services across the Microsoft and Google ecosystems.
Smart Property Tech Support
You will provide ongoing technical support for our smart apartments — remotely or on-site. This includes assisting with smart lock configurations , Alexa routine setups, smart light calibration, Zigbee/Tuya troubleshooting, router resets, and other IoT-related diagnostics. When needed, you may be asked to investigate connectivity failures or respond to minor technical issues such as a water sensor alert or guest access problems.
Operational Flexibility & Team Collaboration
This is a multi-dimensional role. At times, you may be asked to assist outside of traditional development responsibilities. We value teammates who are willing to step in — whether it's diagnosing why a smart switch failed, helping with a physical install, or supporting another team member with technical prep for a deployment. A positive, team-oriented mindset is essential.
Ideal Candidate Profile
You should have between 3 to 5 years of experience in software development, automation engineering, cloud integration, or a related field. You must have hands-on experience working with APIs, scripting backend logic, and at least basic familiarity with cloud deployment workflows.
While formal qualifications are welcomed, this role values logic, adaptability, and teachability more than a transcript. You must be able to learn rapidly, debug intelligently, and reason through both software and hardware challenges.
Familiarity with smart home ecosystems (e.g., Alexa, Zigbee, Tuya, TTLock, eWeLink) is a strong advantage — but not required. We are committed to training the right person. Your willingness to learn, show initiative, and contribute to a collaborative team will determine your success here.
What We Offer
- Exposure to bleeding-edge AI tools in real development workflows
- A flexible, hybrid working model with purpose-driven projects
- Opportunities to work across software, IoT, cloud, and automation
- An environment where you are valued for both thinking and doing
- A chance to directly shape the future of Afro-luxury smart living
If you're excited by a role where you write code in the morning and solve a smart lock issue in the afternoon — and you see AI not as a threat but as an accelerant — we encourage you to apply.
Would you like a separate version of this tailored for job board listings (shorter with a call to action), or should we now move on to formalizing a contract or offer letter template for this role?
Job Types: Full-time, Part-time
Pay: R6 000,00 - R12 000,00 per month
Experience:
- IT, cloud development, automation, or related fields: 3 years (Required)
- Full-Stack Development : 3 years (Required)
License/Certification:
- Microsoft Azure certifications (Preferred)
Location:
- Sandton, Gauteng (Required)
Willingness to travel:
- 50% (Required)
Work Location: Remote
Tech Specialist
Posted today
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A Snapshot of WFS Group:
WFS Group is a fast paced, high performance sales agency that provides what is referred to as "done for you sales" services to our clients. Think of a lead generation based marketing agency…. But focused on sales Put simply, our clients outsource their sales department to us and we sell their services/packages to help them scale faster than ever before while changing as many people's lives as possible. The main verticals we service are in the online, digital marketing based community with companies that have programs that teach high paying skill sets which is referred to as "alternative education." We sell a range of transformative programs and packages including everything from business consulting programs, to programs that teach people how to invest in real estate, learn mergers and acquisitions and many many more.
Position Overview:
What the heck is a tech stack specialist, right? Think of it as a cross between a tech admin/automation specialist and a sales enablement role. Essentially in our sales operation we need a rockstar to help support the success of our accounts and sales reps by being capable of handling tech stack related tasks, overseeing our tech stack (such as once hub, CRM, zapier, just call, dialer, etc), work directly with the director of sales ops to support the sales team's needs, and work closely with marketing teams to ensure all our marketing funnels and sales systems are working properly from a tech stand point. Thorough training on our specific platforms, systems, processes, and workflows will be provided, all you need to show up with is the foundational tech automation skill sets, enthusiasm for the role, and the willingness to learn.
If you're a wizard with zapier, you're very good with setting up integrations, you're great with people, you enjoy troubleshooting and problem solving, and think it's exciting to be a part of a rapidly scaling team, this is a dynamic role that will keep things interesting for you.
You SHOULD apply to this role if:
- You can build zaps in zapier in your sleep
- You can learn CRMs fast
- You can build automations to create more efficient workflows
- You've had challenges finding your current role exciting
- You're stuck in a mundane repeatable process working in a static environment
- You enjoy fast paced energetic environments
- You LOVE learning new things & having fun at the same time
You SHOULD NOT apply to this role if:
- You are NOT an independent thinker
- If you think it would be lame to help sales teams grow lightning fast
- If you don't collaborate with others well in creative environments
- You are not detail oriented
- You get frustrated easily instead of looking at challenges as a puzzle to solve
- You are NOT teachable and do NOT seek personal development
- You eat your pizza with ranch (may be flexible on this one)
Major Roles & Responsibilities:
- Dynamic role with responsibilities that are centered around supporting the sales team's growth
- Assisting the Director of Sales Ops with onboarding and setting up new accounts and sales reps
- Ensuring all new sales reps are setup correctly from a tech stack perspective before they go live to take first calls
- Help implement and set up new tech stack, systems, & processes
- Communicate with the brand's marketing team on lead flow initiatives
- Create and manage tech integrations using Zapier (in systems like Pipedrive, active campaign, typeform, Oncehub etc)
- Build out automations and workflows in the CRM with the director of sales ops' instruction and oversight
- Create new reports and dashboards in the CRMs
- Successfully complete the entire CRM configuration SOP for new accounts
- Take full ownership of all Oncehub activity including creating new master page booking links, creating new booking pages, managing resource pools, updating rep availability, and keeping the once hub links and pathways documents up to date and accurate at all times
- Take ownership of all tech stack related items in the launching a new sales engine SOP
- Upload and update new trainings in the sales resource center
Resident expert on all of our sales systems & processes
Manage rep adherence to CRM process across sales teams
- Troubleshoot lead flow issues, CRM integrations issues, or any other tech related issues
- Ensure the data in Looker Studio are accurate