1,267 Team Support jobs in South Africa

Admin, Office Support & Services

ELCB Information Services (Pty) Ltd

Posted 13 days ago

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Job Description

Elcb Information Services Job Description

Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business.

Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service .

Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships.

Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service .

Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform.

Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients.

Note: This job description may be subject to change as the needs of the organization evolve.

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Personal Assistant, Office Support

Bloemfontein, Free State Standard Bank of South Africa Limited

Posted 13 days ago

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Job Description

Business Segment: Business & Commercial Banking

To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards.

Qualifications
  • Type of Qualification: Diploma
  • Field of Study: Office Administration
Experience Required
  • 3-4 years experience supporting senior management with office and administrative requirements
  • Secretarial Services
  • Business Support
Additional Information
  • Adopting Practical Approaches
  • Articulating Information
  • Challenging Ideas
  • Following Procedures
  • Diary Management
  • Email Monitoring
  • Meeting Logistics
  • Procurement Process
  • Travel Arrangements

Please note: All our recruitment processes comply with the applicable local laws and regulations.

We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or

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Personal assistant, office support

Bloemfontein, Free State Standard Bank Of South Africa Limited

Posted today

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Job Description

permanent
Business Segment: Business & Commercial Banking To provide end-to-end secretarial support to an Executive(s) by acting as the first point of contact to ensure all administrative requirements are handled within the required timeframes and standards. Qualifications Type of Qualification: Diploma Field of Study: Office Administration Experience Required 3-4 years experience supporting senior management with office and administrative requirements Secretarial Services Business Support Additional Information Adopting Practical Approaches Articulating Information Challenging Ideas Following Procedures Diary Management Email Monitoring Meeting Logistics Procurement Process Travel Arrangements Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or #J-18808-Ljbffr
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Admin, office support & services

ELCB Information Services

Posted today

Job Viewed

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Job Description

permanent
Elcb Information Services Job Description Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business. Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service . Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships. Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service . Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform. Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients. Note: This job description may be subject to change as the needs of the organization evolve. #J-18808-Ljbffr
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DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

Johannesburg, Gauteng Department of Infrastructure Development

Posted 13 days ago

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Job Description

Department of Infrastructure Development

DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

  • Reference Number : refs/023054
  • Directorate : Logistical Office Support Services
  • Number of Posts : 1
  • Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary).
  • Enquiries : Ms. Sikelelwa Mboto /

Requirements :

  • A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate.

Duties :

  • Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint.Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services.Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services.Manage the provision of reproductive and printing services. Manage mass reproduction functions .Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline.Manage training and development of subordinates according to agreed training interventions .Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates.Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc.

Notes :

  • In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on .Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification.The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates).Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Department of Infrastructure Development

Location : Johannesburg (Head Office)

Closing Date : 15-08-2025

Criteria Questions

Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences?

Do you have 5 years’ experience at middle/ senior managerial level?

Do you have a valid drivers?

Do you have a Pre-Entry SMS Certificate?

Please Notes :

  • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.
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Director: logistical office support services

Johannesburg, Gauteng Department Of Infrastructure Development

Posted today

Job Viewed

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Job Description

permanent
Department of Infrastructure Development DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES Reference Number : refs/023054 Directorate : Logistical Office Support Services Number of Posts : 1 Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary). Enquiries : Ms. Sikelelwa Mboto / Requirements : A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate. Duties : Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint. Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services. Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services. Manage the provision of reproductive and printing services. Manage mass reproduction functions. Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline. Manage training and development of subordinates according to agreed training interventions. Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates. Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc. Notes : In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on . Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification. The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates). Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful. Employer : Department of Infrastructure Development Location : Johannesburg (Head Office) Closing Date : 15-08-2025 Criteria Questions Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences? Do you have 5 years’ experience at middle/ senior managerial level? Do you have a valid drivers? Do you have a Pre-Entry SMS Certificate? Please Notes : Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful. #J-18808-Ljbffr
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Support Analyst

Western Cape, Western Cape Wealth Enhancement Group

Posted 5 days ago

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Job Description

workfromhome

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Please note, the successful candidate will be required to work UK hours , 08:30 to 17:00, Monday to Friday, and therefore will be able to take leave on UK public holidays in place of recognised South African public holidays.

MRI Software is currently looking for a Software Support Analyst , with experience of Oracle PL/SQL . We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in the Cape Town office, as a Support Analyst that provides help desk services to a whole range of MRI software solutions.

As a Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our impressive client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and technical issues.

MRI Software will rely on YOU to listen to and empathise with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

  • Creative and curious troubleshooter
  • Good organisation and time management skills
  • Strong communication skills with the ability to confidently articulate technical concepts

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

  • We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
  • Have confidence in your health with our offered Medical Aid Scheme.
  • Invest in our competitive Personal Pension plan and help set you up for your future.
  • Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
  • Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
  • Further your professional development with our Tuition Reimbursement Schemes
  • Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!


As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

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Commercial Support

Stellenbosch, Western Cape Exceed Human Resource Consultants

Posted 5 days ago

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Job Description

Reference: 10464 SJConsultant: Sone JohnsonJob Description:
  • Price & Data Capturing:
    • Record pricing into internal systems (BEX) based on input from Account Managers.
    • Finalize consignments and facilitate price sign-off processes.
    • Reconcile order and pricing sheets; ensure correct Incoterms and alignment with Finance.
  • Tracking & Reporting:
    • Track consignment payments, liaise with Finance and Sales for follow-ups.
    • Send reminders for upcoming payments and support debtors’ queries.
  • Claims & Customer Enquiries:
    • Process customer claims and handle related documentation (debit/credit notes, reconciliations).
    • Resolve discrepancies in pricing, costs, and volumes professionally and timeously.
  • Sales Administration (Account Sales):
    • Collect and import customer sales data (API/CSV) into BEX.
    • Reconcile received payments with processed invoices; handle related adjustments.
  • Reporting:
    • Generate weekly market and customer reports using Power BI.
    • Assist with annual grower and customer reporting when needed
Qualifications:
  • Relevant Diploma/Degree
  • Financial & Clerical Experience
  • Dipar IT export system
  • MS Excel proficiency (Intermediate) - Essential
How to Apply:
  • Email your comprehensive CV to .
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.
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SUPPORT CONSULTANT

Cape Town, Western Cape LexisNexis

Posted 5 days ago

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Job Description

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the role

The PST Support Consultant role is dedicated to supporting the users on our range of Business Software Solutions products. The goal of the PST Support Consultant is to take ownership of our clients’ software problems and resolve them fast and effectively. The management of all support requests with the goal of ensuring that all issues are resolved with a minimum number of calls requiring handover or escalation thereby ensuring customer and management satisfaction.

Responsibilities

  • Dealing directly with customers in a friendly, helpful and efficient manner - telephonically, via email, remote support and live chat
  • Confirming prioritization of all requests / support interactions
  • Assisting customers remotely using Team Viewer
  • Providing regular feedback to customers on outstanding tickets even if the ticket is escalated
  • Resolving and or addressing requests with a minimum number of tickets needing to be escalated to Team Leaders
  • Owning the problem / request until it is resolved to the customers satisfaction
  • Maintenance of all tickets and support call records (all ticket record requirements are met before being "closed")
  • Keeping up to date with and being familiar with all products supported by the PST including changes (updates), before it is rolled out to clients.

Requirements

  • Grade 12/ Matric
  • Minimum of 5 years working experience in Conveyancing environment
  • Experience working on LexisConvey (advantageous)
  • Good working knowledge of Windows, outlook and MS Office (must have good Word skills)
  • Excellent telephone manner and communication skills
  • Paralegal Certificate advantageous
  • A+ and or N+ qualification highly advantageous

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive


Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Medical Aid

  • Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)

  • Modern family benefits, including adoption and surrogacy

  • Study Leave


About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights .

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Support Specialist

Johannesburg, Gauteng Barclay Specialist Care Ltd

Posted 8 days ago

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Job Description

Johannesburg, South Africa | Posted on 08/26/2024

Centrax Systems is a provider of next-generation technology solutions and services that addresses customer challenges and empowers enterprises into the future and helping businesses stay ahead.

Job Description

Provide technical support to end-users for the ERP system. Troubleshoot issues, provide solutions, and escalate problems as needed. Document support requests and resolutions.

Requirements
  1. Diploma or degree in Information Technology or related field.
  2. 3+ years of experience in IT support, with a focus on ERP systems.
  3. Strong troubleshooting and communication skills.
  4. Experience with support ticketing systems.
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