864 Team Services jobs in South Africa

Administrative Assistant – Professional Services

Cape Town, Western Cape Pure Placements

Posted 3 days ago

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Job Description

Thanks, Ryan! Here's a rewritten version of the job spec tailored for your job board—clear, engaging, and candidate-friendly while keeping all the essential details :

Advisory Administrative Assistant

  • Location : Cape Town (On-Site)
  • Type : Full-Time
  • Level : Entry to Mid-Level
  • Reports To : Advisory Team

About the Role

We’re looking for a detail-driven and proactive Administrative Assistant to support our clients Advisory, Restructuring, and Company Secretarial teams. If you thrive in a fast-paced environment and love keeping things organised and compliant, this role is for you!

What You’ll Be Doing

  • Client Onboarding & Compliance
  • Collect and verify FICA / KYC documents weekly.
  • Draft and track Engagement Letters and NDAs using WorkPool.
  • Manage client take-on checklists and ensure compliance steps are completed.
  • Support ISQM compliance by preparing audit-ready documentation.
  • Document & Signature Management
  • Create and maintain A000 job cards for each engagement.
  • Compile signature packs, manage the signing process, and file signed documents.
  • Keep shared folders and CRM systems organised and up to date.
  • Upload client data to DealSuite and maintain CRM accuracy.
  • Project & Workflow Coordination
  • Set up and track projects using Microsoft Teams Planner.
  • Monitor WIP, assign cost codes, and assist with billing and fee narrations.
  • Provide workflow visibility across teams and escalate bottlenecks.
  • General Admin & Team Support
  • Coordinate meetings, manage calendars, and take minutes.
  • Handle travel bookings, expense claims, and logistics.
  • Assist with investment memos, presentations, and podcast materials.
  • Support with email follow-ups, data entry, and ad hoc admin tasks.
  • What You’ll Need

  • Skills & Strengths
  • Meticulous attention to detail and accuracy.
  • Strong organisational and multitasking abilities.
  • Proactive and deadline-driven.
  • Excellent written and verbal communication.
  • Proficient in Microsoft Office and Teams Planner.
  • Bonus : Familiarity with FICA, CIPC filings, and CRM systems.
  • Experience & Qualifications
  • Minimum a Grade 12 | Matric | Relevant NQF Level 4 qualification.
  • 2–3+ years in an admin support role, ideally in legal, financial, or professional services.
  • Experience with client onboarding, document handling, and compliance processes.
  • Comfortable working under pressure in a dynamic environment.
  • Absolutely! Here's a compelling call to action you can add at the end of the job post :

    Ready to Make an Impact?

    If you're an organised, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you! Apply now and become a key part of our clients dynamic Advisory team in Cape Town.

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    Administrative Assistant – Professional Services

    Cape Town, Western Cape Pure Placements (PTY) LTD

    Posted 5 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Thanks, Ryan! Here's a rewritten version of the job spec tailored for your job board—clear, engaging, and candidate-friendly while keeping all the essential details :

    Advisory Administrative Assistant

    • Location : Cape Town (On-Site)
    • Type : Full-Time
    • Level : Entry to Mid-Level
    • Reports To : Advisory Team

    About the Role

    We’re looking for a detail-driven and proactive Administrative Assistant to support our clients Advisory, Restructuring, and Company Secretarial teams. If you thrive in a fast-paced environment and love keeping things organised and compliant, this role is for you!

    What You’ll Be Doing

  • Client Onboarding & Compliance
  • Collect and verify FICA / KYC documents weekly.
  • Draft and track Engagement Letters and NDAs using WorkPool.
  • Manage client take-on checklists and ensure compliance steps are completed.
  • Support ISQM compliance by preparing audit-ready documentation.
  • Document & Signature Management
  • Create and maintain A000 job cards for each engagement.
  • Compile signature packs, manage the signing process, and file signed documents.
  • Keep shared folders and CRM systems organised and up to date.
  • Upload client data to DealSuite and maintain CRM accuracy.
  • Project & Workflow Coordination
  • Set up and track projects using Microsoft Teams Planner.
  • Monitor WIP, assign cost codes, and assist with billing and fee narrations.
  • Provide workflow visibility across teams and escalate bottlenecks.
  • General Admin & Team Support
  • Coordinate meetings, manage calendars, and take minutes.
  • Handle travel bookings, expense claims, and logistics.
  • Assist with investment memos, presentations, and podcast materials.
  • Support with email follow-ups, data entry, and ad hoc admin tasks.
  • What You’ll Need

  • Skills & Strengths
  • Meticulous attention to detail and accuracy.
  • Strong organisational and multitasking abilities.
  • Proactive and deadline-driven.
  • Excellent written and verbal communication.
  • Proficient in Microsoft Office and Teams Planner.
  • Bonus : Familiarity with FICA, CIPC filings, and CRM systems.
  • Experience & Qualifications
  • Minimum a Grade 12 | Matric | Relevant NQF Level 4 qualification.
  • 2–3+ years in an admin support role, ideally in legal, financial, or professional services.
  • Experience with client onboarding, document handling, and compliance processes.
  • Comfortable working under pressure in a dynamic environment.
  • Absolutely! Here's a compelling call to action you can add at the end of the job post :

    Ready to Make an Impact?

    If you're an organised, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you! Apply now and become a key part of our clients dynamic Advisory team in Cape Town.

    #J-18808-Ljbffr
    This advertiser has chosen not to accept applicants from your region.

    Admin, Office Support & Services

    ELCB Information Services (Pty) Ltd

    Posted 13 days ago

    Job Viewed

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    Job Description

    Elcb Information Services Job Description

    Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business.

    Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service .

    Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships.

    Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service .

    Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform.

    Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients.

    Note: This job description may be subject to change as the needs of the organization evolve.

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    Admin, office support & services

    ELCB Information Services

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    permanent
    Elcb Information Services Job Description Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business. Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service . Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships. Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service . Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform. Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients. Note: This job description may be subject to change as the needs of the organization evolve. #J-18808-Ljbffr
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    Services Coordinator

    Somerset West, Western Cape Helderberg Personnel

    Posted 19 days ago

    Job Viewed

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    Job Description

    Reference: SW004648-ML2-2

    Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West.

    Duties & Responsibilities

    Requirements:

    • Minimum Grade 12 qualification
    • Relevant tertiary qualification will be an advantage
    • At least 5 years’ experience in a customer-service environment
    • Minimum of 1 year experience in a supervisory/management role
    • Strong computer skills (MS Word, MS Excel, PowerPoint)
    • Experience in Sage Evolution will be an advantage
    • IT knowledge and capability
    • Able to work under pressure
    • Deadline-driven and team player

    Duties will include but are not limited to the following:

    • Responsible for the after-sales services function.
    • Reports to the Customer Liaison leader.
    • Establish and lead a high-performance services team measured by performance KPIs.
    • Responsible for building and maintaining team capability (both admin staff and technician skills on admin work).
    • Keep track of service tickets and recalls. Implement corrective action as needed.
    • Promote teamwork within the department and cross-functionally. Actively resolve issues that come up.
    • Manage subcontractors to ensure the business delivers customer needs and maintains cost targets with a healthy balance between internal Technicians, overtime, and outsourced jobs.
    • Maintain positive relationships with Asset Management Companies.
    • Responsible for national ticketing and service performance of the service team.
    • Own and personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets.
    • Ensure all tickets on the in-house system are processed efficiently and accurately to close off tickets on time for month-end deadlines.
    • Prepare and sign off customer quotes as needed.
    • Monitor customer feedback regarding call outs and immediately address poor service feedback. Keep management informed to avoid surprises.
    • Manage staff weekend stand-by schedule.
    • Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the company’s health and safety requirements and contractual requirements.
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    Services coordinator

    Somerset West, Western Cape Helderberg Personnel

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    permanent
    Reference: SW004648-ML2-2 Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West. Duties & Responsibilities Requirements: Minimum Grade 12 qualification Relevant tertiary qualification will be an advantage At least 5 years’ experience in a customer-service environment Minimum of 1 year experience in a supervisory/management role Strong computer skills (MS Word, MS Excel, Power Point) Experience in Sage Evolution will be an advantage IT knowledge and capability Able to work under pressure Deadline-driven and team player Duties will include but are not limited to the following: Responsible for the after-sales services function. Reports to the Customer Liaison leader. Establish and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining team capability (both admin staff and technician skills on admin work). Keep track of service tickets and recalls. Implement corrective action as needed. Promote teamwork within the department and cross-functionally. Actively resolve issues that come up. Manage subcontractors to ensure the business delivers customer needs and maintains cost targets with a healthy balance between internal Technicians, overtime, and outsourced jobs. Maintain positive relationships with Asset Management Companies. Responsible for national ticketing and service performance of the service team. Own and personally manage one region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the in-house system are processed efficiently and accurately to close off tickets on time for month-end deadlines. Prepare and sign off customer quotes as needed. Monitor customer feedback regarding call outs and immediately address poor service feedback. Keep management informed to avoid surprises. Manage staff weekend stand-by schedule. Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the company’s health and safety requirements and contractual requirements. #J-18808-Ljbffr
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    DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

    Johannesburg, Gauteng Department of Infrastructure Development

    Posted 13 days ago

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    Job Description

    Department of Infrastructure Development

    DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

    • Reference Number : refs/023054
    • Directorate : Logistical Office Support Services
    • Number of Posts : 1
    • Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary).
    • Enquiries : Ms. Sikelelwa Mboto /

    Requirements :

    • A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate.

    Duties :

    • Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint.Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services.Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services.Manage the provision of reproductive and printing services. Manage mass reproduction functions .Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline.Manage training and development of subordinates according to agreed training interventions .Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates.Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc.

    Notes :

    • In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on .Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification.The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates).Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

    Employer : Department of Infrastructure Development

    Location : Johannesburg (Head Office)

    Closing Date : 15-08-2025

    Criteria Questions

    Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences?

    Do you have 5 years’ experience at middle/ senior managerial level?

    Do you have a valid drivers?

    Do you have a Pre-Entry SMS Certificate?

    Please Notes :

    • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.
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    Director: logistical office support services

    Johannesburg, Gauteng Department Of Infrastructure Development

    Posted today

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    Job Description

    permanent
    Department of Infrastructure Development DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES Reference Number : refs/023054 Directorate : Logistical Office Support Services Number of Posts : 1 Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary). Enquiries : Ms. Sikelelwa Mboto / Requirements : A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate. Duties : Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint. Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services. Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services. Manage the provision of reproductive and printing services. Manage mass reproduction functions. Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline. Manage training and development of subordinates according to agreed training interventions. Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates. Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc. Notes : In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on . Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification. The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates). Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful. Employer : Department of Infrastructure Development Location : Johannesburg (Head Office) Closing Date : 15-08-2025 Criteria Questions Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences? Do you have 5 years’ experience at middle/ senior managerial level? Do you have a valid drivers? Do you have a Pre-Entry SMS Certificate? Please Notes : Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful. #J-18808-Ljbffr
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    Services Architect

    Durban, KwaZulu Natal Dimension Data

    Posted today

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    Job Description

    Provides IT Service Management and technical expertise through assessment, design, sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications / solutions.

    May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and / or product demo for client. May provide software development and consultation to prospective users and / or product capability assessment and validation. Ensures that the product application / solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

    Requirements
    • Design complex managed service solutions to meet client requirements by integrating technology and service design across multiple domains, delivery units or geography.
    • Design the Service Delivery for delivery units and apply to new and updated service offers, including service delivery improvements and optimisations for the delivery units.
    • Lead the large complex service design with clients and lead the internal service teams to enable business outcome and requirements mapping.
    • Work to aggregate client and multi domain (factories, tech & geo) in mostly the infrastructure MS services with core skill in Service Management and delivery modelling.
    • Focus on portfolio offers, manage vendors, and support the transition to service delivery by providing service architecture (e.g., service management, service consumption, delivery modelling).
    • Drive design of the Managed Service offering, interfacing with the platform delivery team.
    • Responsible for the service design deliverables of the solution and interfacing with the offer development, R&D and delivery COEs to ensure supportability.
    • Managed services catalogue, operational and platform delivered portfolio subject matter expert. Deepen partnership relationships with MS client key service design and development, building new relationships, and deepening service and development knowledge.
    • Contribute to the knowledge base of NTT’s development and services by sharing best practices with internal teams and clients.
    • Contribute to the design of solutions for the client that will be commercially competitive whilst managing risk.
    • Lead design authority for resource, transitional, delivery models and deliverables.
    • Centralise all service cost model inputs into commercial led.
    • Lead the integration of services, process, applications, data, technology through a Managed Service design across multiple domains, delivery units or geography.
    • Coach / mentor leadership to engage with other team members and act as advisor and decision maker in service design situations.
    • Contribute to the qualification of the client based on their explicit business needs, likelihood of cost savings and propensity to outsource non-explicit ones like business transformation, business problem statement etc.
    • Develop and execute a consulting approach that results in a consolidated statement of requirements, documented and financially based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (business, people, process, technology).
    • Review the client's services requirement landscape and develop a model, detailing the most suitable methods for the delivery and consumption of said service requirements.
    • Map the client's needs against proposed set of services and architectures and lead the end-to-end solution development (Services, Tech, SIAM, SLA, ITSM costs).
    • Develop a schedule describing how NTT will drive innovation within the client environment throughout the life of, or at certain points, or with Agile DevOps approach in the contract.
    • Take the service schedules & SLAs developed through the value proposition development phase, develop them to contract quality and deliver them for inclusion in the schedules of the master services agreement.
    • Drive validation processes by obtaining sign-off from technical, service and financial profiles.
    • Understand and influence client operating models.
    Knowledge, skills and attributes:
    • Have a broad level of knowledge across Enterprise Architecture, Managed Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies.
    • Ability to develop and execute a Managed Service design approach that results in a consolidated statement of requirements, documented and financially based need for change, role of IT, definition of the AS-IS versus desired state (Future Mode of operation defined), gap analysis and roadmap, highlighted impacts, consequences and benefits of the intended transformation (people, process, platform, technology).
    • Have a domain level of knowledge in services industry, service delivery models, process improvements, consumption models and multiple MS Portfolio offers and GTM solution areas.
    • Expert in core Managed Service Portfolio offer artifacts, techniques, demos, tools and deliverables Ability to develop a service transformation architecture to deliver the transformation business, investments, activities, deliverables, schedules and risks across all service delivery.
    Academic qualifications and certifications:
    • Tertiary level – bachelor’s with 5 years’ experience; or post-graduate degree with at least 3 years’ experience in a consulting capacity.
    • Certification and working knowledge of ITIL, Service Management and Integration.
    • Scaled Agile certification.
    Experience required:
    • At least 5 years' experience in a consulting and IT role within a large scale (preferably multi-national) technology services environment.
    • A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways.
    • Proven experience in designing and implementing new delivery models in a significant globally federated delivery organisation.
    • A good understanding of the vast range of IT Service Management and operations Significant skills in a wide variety of IT Services, Applications, Networking, Datacentre Communications (including Contact Centre), Security, End-User Computing and Digital Business Solutions.
    • Proven client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
    • Proven experience in integrating the solution for the project with the business domain.
    • Thorough experience in relevant services and products and understanding of industry best practices.
    • Proven sales and client engagement experience.
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    Services Manager

    Eastern Cape, Eastern Cape Edge Executive Search

    Posted 19 days ago

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    Job Description

    Join our client as a Soft Services Manager and make a real impact in the healthcare industry!

    Are you passionate about coordinating and managing internal support services within a hospital environment? Do you thrive in a role where you can oversee external service providers, ensuring the highest standards of quality and efficiency?

    Here's your chance to step into a key leadership role where you'll be responsible for:
    • Coordinating and managing internal support services within the hospital.
    • Overseeing external service providers to ensure seamless operations.
    • Utilizing your management experience to lead and inspire a dedicated team.
    • Managing budgets and forecasting to optimize resource allocation.
    • Ensuring compliance with SLAs, contracts, and health & safety regulations.
    Duties & Responsibilities
    • Relevant Degree/National Diploma.
    • 5 years of relevant experience in a similar role.
    • Management experience, with proven leadership skills.
    • Experience in budget management and forecasting.
    • Proficiency in SLA and contract management.
    • Knowledge of health & safety regulations (OHS).
    Package & Remuneration

    Market related - Monthly

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