72 Team Coach jobs in South Africa

Sales Coach & Quality Assessor

Turn strong sellers into consistent closers. Keep every call sharp, compliant, and conversion-ready.

Why this role matters

Accelerates conversions, safeguards quality, and converts data into daily wins.

Core responsibilities

• Coach live and via recordings: fast 1:1s, role-plays, "objection of the day," clear action plans.
• Score calls on a calibrated rubric: disclosure, needs analysis, suitability, TCF, etiquette.
• Run power huddles and weekly clinics; publish a one-page weekly performance pack.
• Build playbooks: scripts, rebuttals, follow-up frameworks, gold-standard call library.
• Diagnose and fix root causes behind NTU and churn; drive three priority actions per week.
• Maintain dashboards across contact rate, talk time, conversion, case count, QA, NTU, persistency.

What success looks like (90 days)

• QA average ≥ 90% with zero critical breaches.
• Conversion rates trending up; case count per adviser up versus baseline.
• NTU ≤ 15% and first-premium persistency improving month-on-month.
• Managers self-coaching using your playbooks and cadence.

KPIs

QA ≥ 90%
• NTU ≤ 15%
• +X% conversion uplift
• +X cases/adviser/week
• ≥ 6 quality coaching interactions/day with documented actions.

Qualifications

• 3–5+ years in sales coaching/QA (call-centre or financial services preferred).
• Advanced coaching skills; clear, actionable feedback; stakeholder influence.
• Data-driven operator: turns dashboards into simple, high-impact actions.
• Strong verbal and written communication; crisp report writing and facilitation.
• Fluent with telephony/recording platforms, QA tools, and spreadsheets/dashboards.
• Relevant diploma/degree advantageous; coaching/QA/compliance training a plus.

How this role fits:

Partners with Sales Managers, Operations, and Compliance to connect call quality to productivity and revenue. You set the cadence, raise the standard, and make excellence repeatable.

Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Cricket Coach at Hoërskool Zwartkop located in Centurion. The Cricket Coach will be responsible for developing and implementing training programs for students, conducting coaching sessions, and preparing the cricket team for competitions. The coach will also provide mentorship and guidance to students, monitor progress, and ensure the overall development of players' skills and teamwork. Additionally, the coach will be involved in planning match strategies and maintaining sports equipment.

Qualifications

• Cricket Coaching and Cricket skills
• Coaching and Training skills
• Strong Communication skills
• Ability to work well with students and motivate them
• Experience working in a school or youth sports setting is a plus
• Bachelor's degree in Physical Education or related field preferred

Location:
 Bellville, Cape Town

Job Type:
 Part-Time leading to a full-time position

Company:
 Body20 Majik Forest

Job description:

Deliver high level EMS training during every session to member, and always stay up date with new techniques. Making sure clients achieve their goals by giving them guidance and educating them on Lifestyle Factors such as diet and nutrition. 

About BODY20

Electro Muscular Stimulation (EMS) is a form of muscle stimulation using painless, electrical impulses. For the purpose of strength training and fitness, Body20's ergonomic EMS machines replicate the central nervous system's response to activate electrical impulses for rapid muscle contraction. 

We deliver personalized EMS training in just 20 minutes with tech-driven efficiency, so fitness fits life and getting in shape doesn't have to hurt. 

Key Responsibilities:

• Conduct one-on-one or group EMS training sessions.
• Tailor EMS workouts to each client's fitness level and goals.
• Tracking member's progression and adjusting their training accordingly.
• Keeping up to date with new workouts and understanding each members' needs.
• Taking initiative with high activity levels to generate new leads and sales.
• Foster a positive, motivating, and supportive environment for clients.
• Ensure all EMS equipment is maintained and operated safely.
• Stay updated on EMS trends, research, and best practices.

Qualifications & Skills

• Certification in EMS Coaching or a related fitness certification (e.g., Personal Trainer, Strength and Conditioning Coach).
• Experience with EMS technology is preferred, but training will be provided.
• At least 1 year experience in the fitness field
• Passion for fitness and helping clients achieve their goals.
• Excellent communication and interpersonal skills.
• Ability to motivate and inspire clients.

Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

• The Sales Coach plays a pivotal role in driving the performance of contact center sales agents by providing hands-on coaching, feedback, and support. This individual is responsible for identifying skill gaps, reinforcing sales techniques, and helping agents achieve and exceed sales targets while maintaining a positive customer experience.

Key Responsibilities

• Sales Coaching & Development

• Deliver one-on-one and group coaching sessions focused on sales effectiveness, customer engagement, and objection handling.

• Use call listening, live monitoring, and sales data to identify coaching opportunities.

• Provide actionable feedback and development plans to improve agent performance.

• Performance Management

• Monitor sales metrics and KPIs to identify trends, challenges, and opportunities.

• Work closely with team leaders and managers to support underperforming agents and recognize top performers.

• Collaborate with QA and Training teams to align coaching with quality standards.

• Training & Support

• Assist in the onboarding and ramp-up of new sales agents.

• Deliver refresher training and targeted learning sessions on products, services, and sales methodologies.

• Keep agents informed on product updates, promotions, and sales strategies.

• Process Improvement

• Recommend enhancements to scripts, tools, or workflows to support sales efficiency.

• Share insights from the frontline to help shape training and sales enablement initiatives.

Qualifications
Matric

Experience
Additional Information

• 2+ years in a sales environment in a contact center.
• 1+ year in a coaching, training, or team lead role

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

.The Sales Coach plays a pivotal role in driving the performance of contact center sales agents by providing hands-on coaching, feedback, and support. This individual is responsible for identifying skill gaps, reinforcing sales techniques, and helping agents achieve and exceed sales targets while maintaining a positive customer experience.

Key Responsibilities

• Sales Coaching & Development
• Deliver one-on-one and group coaching sessions focused on sales effectiveness, customer engagement, and objection handling.
• Use call listening, live monitoring, and sales data to identify coaching opportunities.
• Provide actionable feedback and development plans to improve agent performance.
• Performance Management
• Monitor sales metrics and KPIs to identify trends, challenges, and opportunities.
• Work closely with team leaders and managers to support underperforming agents and recognize top performers.
• Collaborate with QA and Training teams to align coaching with quality standards.
• Training & Support
• Assist in the onboarding and ramp-up of new sales agents.
• Deliver refresher training and targeted learning sessions on products, services, and sales methodologies.
• Keep agents informed on product updates, promotions, and sales strategies.
• Process Improvement
• Recommend enhancements to scripts, tools, or workflows to support sales efficiency.
• Share insights from the frontline to help shape training and sales enablement initiatives.

Qualifications

Matric

Additional Information

Experience

• 2+ years in a sales environment in a contact center.
• 1+ year in a coaching, training, or team lead role

Tribal Blu is an extra curricular at various schools in the mornings. We coach children age 3-6 years old: Athletics, Sports and Fitness Fun.

We offer kids party entertainment for any occasion such as birthdays, play dates and holiday activities. You get extra pay of R200 per event as well as R50 per school for demos through the year.

We operate in and around Edenvale, Bedfordview, Kensington and Lyndhurst.

Along with our physical development program we provide FUN and HAPPINESS to each child. The more of a clown you are with the kids, the better.

There are 11 lessons /week available, 30 minutes each.

Monday - Thursday.

Payment is R50 /lesson.

Total /month income starting is R2200.

We are growing therefore more schools and lessons are incoming.

This is the roster:

Mon 2:30-3pm at BingoTots (1 lesson)

Tues 10:15-11:15 at Baby Geeks (2 lessons)

Tues 11:30-12:00 at Little Paradise Montessori Babies.

Tues 1:00-1:30pm at Plaintree Montessori.

Wed 9:00-10:00 at Hopscotch (2 lessons)

Wed 10:30-11:30 at Smiley Kids Edenvale (2 lessons)

Thurs 10:30 - 11:00 at Mary Immaculate

Thurs 11:30-12:00 at Little Paradise Montessori Big kids.

Job Type: Part-time

Pay: R2 200,00 - R5 000,00 per month

Expected hours: 8 – 10 per week

Work Location: In person

Job description

Job purpose:

An opportunity has arisen within the infield team for a suitable individual to coach and manage a

team of Ambassadors within a specific territory across various locations across the country. The

Performance Coach reports directly to the Regional Manager. This role may also deputise for the

Regional Manager for the particular region.

The Performance Coach is responsible to ensure that Ambassadors are correctly trained, equipped,

deployed, scheduled, informed, coached, monitored, managed and supported so that they

continually meet the company's prescribed performance standards. The Performance coach is also

responsible to perform all administrative duties necessary to ensure that the company is protected

and that it executes its obligations to employees.

Key accountabilities:

Ambassador capacitation and development:

· Each Ambassador is comprehensively trained in all necessary aspects to enable them to perform

their role to the minimum set standards at all times.

· Each Ambassador has the correct uniform and all other necessary company provided tools and

equipment, and that these are all in good condition and accounted for

Ambassador in-store presence and performance:

· Each Ambassador meets their set monthly sales and other performance objectives.

· Each Ambassador meets the customer service satisfaction criteria set.

· Each Ambassador has a sound working relationship with store management.

· Each Ambassador adheres to their predetermined work schedule.

· Each Ambassador is correctly attired at all times, and meets company grooming standards.

People Management and administration:

· All prescribed staff documentation and records are correctly completed and stored.

· Monthly store visit schedule is produced in advance and adhered to.

· Ambassadors take leave regularly and no leave balances exceed set maximum.

· Monthly performance appraisals are completed for each ambassador.

· Corrective action is taken for any underperforming staff.

· Disciplinary processes are correctly instituted for any qualifying transgressions.

· Exiting staff are correctly off-boarded.

Requirements:

· Clear credit and criminal record

· South African citizen with a valid ID document, proof of residence, bank account.

· Remotely managed large teams of between 10 and 20 staff members

· Reliable transportation with business insurance

· Tertiary qualification in a business-related field, preferably Sales or Marketing or Commerce is

preferential

· At least 5 years' management experience in a similar portfolio

· Experience of working in the retail sector

· Proven record of sales management and achievements

· Excellent sales and marketing skills

· Excellent coaching and training skills

· Good people management and team engagement skills

· Outstanding organization and time-management skills

· Strong commitment to delivering a high level of customer service

· Reliable, self-motivated, and able to work independently as well as part of a team

· Able to work under pressure and meet deadlines.

· Computer literate – Microsoft Office (intermediate)

· Organizational skills (ability to plan, delegate and organize within defined timelines)

· Negotiation skills

· Strong inter-personal skills

· Good verbal and written communication skills

· Decision making and sound judgment

RECRUITMENT AREAS

Please send CV to: With subject line : Performance Coach – Gauteng

(Vosloorus, Gemiston, Edenvale & Centurion)

Job Type: Full-time

Education:

• Certificate (Required)

Experience:

• Management: 5 years (Required)

Language:

• Regional language (Required)

Discovery
Health Coach – Independent contractor
About Discovery
Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Health Transformation (DHT)
DHCT consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCT are:

• Executive Wellness
• Corporate Wellness
• Health Coaches
• Southern Rx Pharmacy and Discovery Medical Suppliers
• Home Care
• Hospital @ Home

Through Its Teams, DHCT Aims To

• Provide quality care by bridging the gaps in the current market with high quality services
• Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
• Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
• Brand differentiation by providing members with innovative services that leverage the latest health technology

About Health Coaches
Health Coaches offers a service to promote sustained lifestyle change and support through behavioural change, emotional support, benefit navigation, goal setting and tracking in order to decrease the cost of health care and improve a member's quality of life.

Key purpose
To effectively coach eligible members in various programs ensuring that:

• The coaching program outcomes and objectives are achieved.
• Members achieve sustainable health and lifestyle improvements in addition to their personal key objectives.

Key outputs

• Applying various coaching techniques to allocated members to ensure program and personal goals are achieved
• Building positive relationships to ensure successful outcomes
• Effective planning and organizing of schedules and sessions to optimize program adherence and completion rates.
• Assist members with benefit navigation, referrals and activations to optimize benefits available to them under their scheme and non-scheme products.
• Health and Lifestyle education, tracking and monitoring to achieve sustainable improvements.
• Educate members on how to manage certain chronic diseases to avoid relapses, hospital admissions and disease progression with the necessary referral to the relevant health care professional and or other therapeutic interventions.
• Accurate tracking, reporting and capturing of coaching sessions.
• Meeting set targets: productivity, quality, customer satisfaction scores.
• Calling eligible members to enroll into the various coaching programmes
• Keeping up to date with industry updates and developments
• Applying professional verbal and written communication skills required through all coaching interactions with members.

Competencies

• Written Communications: Is able to write clearly and succinctly in a variety of communications settings and styles; can get messages across that have the desired effect.
• Self-Development: Is personally committed to and actively works on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits
• Action Oriented: Enjoys working hard; is acti on oriented and full of energy for the things he/she sees as challenging; not fearful of acti ng with a minimum of planning; seizes more opportunities than others
• Interpersonal Savvy : Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
• Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything
• Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her eff orts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities

Qualifications And Experience

• Clinical qualification accredited with a health professions body
• Knowledge of DH and Vitality products, benefits, funding, and policy rules
• Coaching experience advantageous
• Excellent communication skills, written and verbal
• Proficient in MS Excel, Word, PowerPoint
• registered Dietitian or Biokineticist

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Company Description

Tumbling Tigerz has been operating since 2011 and is a physical child development program delivering gross motor development to children aged 3 to 9. Our program focuses on essential movements that assist children with core strength, coordination, crossing the midline, and social development. These activities are not just extracurricular but are crucial for the overall development and maintenance of a child's physical and mental health. Physical development in the foundation phase is part of the curriculum and aids cognitive abilities and concentration in the classroom.

Role Description

This is a full-time on-site role for a Sports Coach located in the Greater hartebeespoort Area. The Sports Coach will be responsible for conducting physical development sessions using the Tumbling Tigerz program. Daily tasks include planning and delivering engaging gross motor activities, monitoring the progress of each child, and ensuring a safe and supportive environment. Additionally, the Sports Coach will communicate with parents and guardians about the child's development and work closely with other staff members to create a holistic approach to child development.

Qualifications

• Experience in coaching or teaching children aged 3 to 9
• Knowledge of gross motor development and physical education techniques
• Strong communication and interpersonal skills
• Ability to plan, organize, and deliver engaging and developmentally appropriate activities
• First aid and CPR certification is a plus
• •
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