13 Takealot jobs in South Africa
BI Analyst: Takealot Group (Takealot | Superbalist | Mr D)
Posted 8 days ago
Job Viewed
Job Description
Pay Competitive
Location: Cape Town/Western Cape
Employment type: Full-Time
Job DescriptionThe Takealot Group, a leading South African online retailer, is looking for a highly talented BI Analyst to join our team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!
At the Takealot Group (Takealot.com, Superbalist.com & Mr D), the BI Analyst works closely with our internal stakeholders to determine their business intelligence, reporting and data analysis needs. You will work with business and development teams to design, and document dashboards, alerts, and reports. As BI Analyst you are not only a report builder, you are also a data modeller, steward, and a first-class citizen for data manipulation, ready to answer the question: Can you tell us something that we don’t know?
Think you’ve been challenged before? Think again!
- Scale : Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
- Learn : We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
- Grow : Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.
Who’s who in the tech space
This position reports to the relevant BI Manager.
Your mission, should you choose to accept it:
- Lead BI analytical projects as part of the implementation of new BI software tools and systems (Google Big Query, Looker).
- Work on highly complex, cross-functional, and enterprise BI solutions.
- Evaluate internal and external stakeholder needs in order to provide appropriate solutions.
- Participate in the planning process, technical design, development and testing of BI solutions.
- Provide input to the development of information quality metrics.
- Review data pipelines and test plans to ensure that business results are tested and correct.
- Research, identify, analyse, and provide input to new tools, frameworks, techniques, patterns, or processes that will have a positive impact on the BI architecture.
- Research and develop best practices for reports and dashboards deployments.
- Provide guidance, training, and problem-solving assistance to other team members.
- Provide subject matter expertise for key BI core functions.
The skills we need:
- Ability to understand a customer's business needs and translate them into dev requirements.
- Ability to anticipate, identify, and define problems- seek root causes.
- Attention to detail and accuracy.
- Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals.
Qualifications & Experience:
- Bachelor's Degree or Advanced Diploma in Computer Science, Information Systems, Business Management, and a minimum of 5 years of Business Analysis or related technical experience is required.
- In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Computer Science, Information Systems, Business Management), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Business Analysis or related technical experience.
- Minimum 3 years experience using BI reporting tools (e.g. Looker, QlikView, Tableau, Microsoft BI, etc.).
- Minimum 3 years SQL experience.
- Minimum 3 years Data Warehousing experience.
- High proficiency in working with large data sets and business models.
- Retail or e-commerce industry experience beneficial.
- Knowledge of one or more business functional areas.
- Python Experience would be advantageous.
Let’s talk about life @ Takealot Group
- The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
- No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
- Remote working : Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
- Mentorship programme : We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
- Naspers Tech Community & Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
- Good times : Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
- Staff discount : Millions of products across 28 departments. What more could you ask for?
- Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
- Right tools, right job : Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
- Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
- Tech stack (for days) : ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
- Free parking : No more 5km fun runs to your desk (unless you want to).
Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!
Takealot.group is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
#J-18808-LjbffrBI Engineer: Takealot Group
Posted 8 days ago
Job Viewed
Job Description
The Takealot Group, a leading South African online retailer, is looking for a highly talented BI Engineer to join our team.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us!
At the Takealot Group (Takealot.com & Mr D ), the BI Engineer works closely with our internal stakeholders to determine their business intelligence, reporting and data analysis needs. You will work with business and development teams to design, and document dashboards, alerts, and reports. As BI Engineer you are not only a report builder, you are also a data modeller, steward, and a first-class citizen for data manipulation, ready to answer the question: Can you tell us something that we don’t know?
Think you’ve been challenged before? Think again!
- Scale : 4 million happy shoppers shop online on takealot.com. Show them what you can do.
- Learn : We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
- Grow : Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here’s your chance.
Who’s who in the tech space
This position reports to the relevant BI Manager.
Your mission, should you choose to accept it:
- Lead BI analytical projects as part of the implementation of new BI software tools and systems (Google Big Query, Looker).
- Work on highly complex, cross-functional, and enterprise BI solutions.
- Evaluate internal and external stakeholder needs in order to provide appropriate solutions.
- Participate in the planning process, technical design, development and testing of BI solutions.
- Provide input to the development of information quality metrics.
- Review data pipelines and test plans to ensure that business results are tested and correct.
- Research, identify, analyse, and provide input to new tools, frameworks, techniques, patterns, or processes that will have a positive impact on the BI architecture.
- Research and develop best practices for reports and dashboards deployments.
- Provide guidance, training, and problem-solving assistance to other team members.
- Provide subject matter expertise for key BI core functions.
The skills we need:
- Ability to understand a customer's business needs and translate them into dev requirements
- Ability to anticipate, identify, and define problems- seek root causes
- Attention to detail and accuracy
- Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals
Qualifications & Experience:
- Bachelor's Degree or Advanced Diploma in Computer Science, Information Systems, Business Management, and a minimum of 5 years of Business Analysis or related technical experience is required.
- In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Computer Science, Information Systems, Business Management), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Business Analysis or related technical experience.
- Minimum 3 years experience using BI reporting tools (e.g. Looker, Tableau, Microsoft BI, etc.)
- Minimum 3 years SQL experience
- Minimum 3 years Data Warehousing experience
- High proficiency in working with large data sets and business models
- Knowledge of one or more business functional areas
- Google Cloud Platform and/or Google Big Query experience would advantageous
- Python Experience would be advantageous
- Current or previous subscriptions / recurring payment experience would be highly beneficial
- E-commerce experience would be advantageous
Let’s talk about life @ Takealot Group
- The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
- No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
- Remote working : Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
- Mentorship programme : We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
- Naspers Tech Community & Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
- Good times : Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
- Staff discount . Millions of products across 28 departments. What more could you ask for?
- Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
- Right tools, right job : Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
- Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
- Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
- Free parking: No more 5km fun runs to your desk (unless you want to).
Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!
Takealot.group is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
#J-18808-LjbffrStorefront - Qa Manager - Takealot
Posted 9 days ago
Job Viewed
Job Description
Takealot.com , South Africa’s leading online retailer, is looking for a highly talented Engineering QA Manager - Logistics to join our team in Cape Town.
We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!
Think you’ve been challenged before? Think again!
- Scale : Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
- Learn : We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
- Grow : Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.
Who’s who in the tech space
This position reports to the QA Engineering Director.
Your mission, should you choose to accept it:
- Lead a team of QA Analysts and QA Automation Engineers.
- Contribute to the Community of Practice for QA in engineering.
- Drive recruitment for the QA team.
- Raise development quality by developing processes and best practices for testing in dev teams, in collaboration with the developers and managers.
- Improve and automate test strategies.
- Ensure that the team continues to develop and execute test cases to diagnose issues and bugs, creating test data when required.
- Design, develop, maintain and execute automation scripts.
- Design, maintain and implement automation framework with continuous integration covering UI, API and integration tests.
- Identify testing deficiencies and subsequently implement automated tests based on their requirements.
- Ensure that the team continues to identify, record, document thoroughly and track bugs.
- Ensure that the team continues to perform regression testing when bugs are resolved.
- Increase code coverage across the team’s technology stack.
- Develop status reports based on test completion/findings and communicate these to team leaders including any impact on the overall project plan.
- Mentoring and guiding the test team and developers on test approaches and automation suites.
The Skills we need:
- Works well with people, and is passionate about helping people be their best.
- Is a team player, an active listener, a mentor, and able to communicate well.
- Shows solid reasoning and decision-making, with the ability to work under pressure.
- Is passionate about technology, systems and QA.
- Is curious, always learning, and keeping up to date with the industry.
- Self-motivated with strong capability of fast learning.
- Ability to work efficiently both independently and within the team.
- Strong analytical and problem-solving skills, including the ability to understand and critique requirements.
Qualifications and Experience:
- Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a software/technology environment is required, 2 years of which should be in a QA management role.
- In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software QA management experience in a software/technology environment, 2 years of which should be in a QA management role.
- Experience managing testing throughout the SDLC (development testing, unit testing, API testing, performance testing, system testing etc.).
- Strong experience with Python, Java and/or other programming languages.
- Experience with Jenkins or other Continuous Integration applications will be an advantage.
- Understanding of configuration management and version control.
- Strong knowledge of software QA methodologies, tools, and processes.
- Experience in writing clear, concise and comprehensive test plans and test cases.
- Hands-on experience with both white box and black box testing.
- Strong knowledge of SQL and scripting.
- Experience testing and administering in Linux and other Unix environments.
- Experience with unit test frameworks.
- Experience with performance and/or security testing will be an advantage.
- Experience with selenium, appium.
- Experience with Robot Framework will be an advantage.
- Flexibility to learn new technologies and explore new tools.
- Understanding of configuration management and version control.
- Experience in installing, upgrading, configuring and verifying (smoke tests) virtualized testing environments (VMs).
Let’s talk about life @ Takealot Group
- The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
- No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
- Remote working : Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
- Mentorship programme : We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
- Naspers Tech Community & Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
- Good times : Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
- Staff discount : Millions of products across 28 departments. What more could you ask for?
- Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
- Right tools, right job : Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
- Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
- Tech stack (for days) : ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
- Free parking : No more 5km fun runs to your desk (unless you want to).
Like what you see?
If you meet the above you are an Extraordinary Mind. Apply today!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
#J-18808-LjbffrOnline Sales Agent
Posted 9 days ago
Job Viewed
Job Description
- Salary Competitive commission-based compensation. A fixed salary may be introduced after achieving successful sales targets.
- Remote Job
NBN Marketing is a passionate and innovative team dedicated to amplifying your brand’s presence. With a deep understanding of market trends and consumer behavior, we craft impactful strategies that engage your target audience
We are a results-oriented marketing agency driven by expertise and creativity. With a deep understanding of market dynamics, we deliver tailored strategies that maximize your business growth and impact.Our team of skilled professionals excels in crafting captivating campaigns, eye-catching designs, and compelling content that resonates with your target audience.
Job Description
This is a remote position.
As an Online Sales Agent at NBN Marketing & Communications, you will be responsible for driving sales and expanding our customer base for our VoIP virtual landline service. You will work remotely, leveraging our state-of-the-art CRM system, to manage leads, track progress, and close deals efficiently. You will also be provided with a company email ( ) to maintain professional communications.
Key Responsibilities:
- Generate leads and identify new sales opportunities through online channels.
- Engage with potential clients to understand their needs and present our VoIP virtual landline service as a solution.
- Build and maintain strong customer relationships to ensure client satisfaction and repeat business.
- Utilize CRM to track sales activities, manage leads, and report on sales progress.
- Achieve and exceed sales targets and KPIs.
- Collaborate with the sales team to share insights and strategies for success.
- Previous experience in online sales or a similar role is preferred but not required.
- Strong communication and interpersonal skills.
- Self-motivated with a results-driven approach.
- Familiarity with CRM systems is a plus.
- Ability to work independently and manage time effectively.
- Proficient in using digital communication tools and platforms.
- Competitive commission structure with performance-based incentives.
- Flexible working hours and remote work opportunities.
- Access to professional development and training programs.
- Supportive team environment with opportunities for career growth
Online Sales Agent
Posted today
Job Viewed
Job Description
- Salary Competitive commission-based compensation. A fixed salary may be introduced after achieving successful sales targets.
- Remote Job
NBN Marketing is a passionate and innovative team dedicated to amplifying your brand’s presence. With a deep understanding of market trends and consumer behavior, we craft impactful strategies that engage your target audience
We are a results-oriented marketing agency driven by expertise and creativity. With a deep understanding of market dynamics, we deliver tailored strategies that maximize your business growth and impact.Our team of skilled professionals excels in crafting captivating campaigns, eye-catching designs, and compelling content that resonates with your target audience.
Job Description
This is a remote position.
As an Online Sales Agent at NBN Marketing & Communications, you will be responsible for driving sales and expanding our customer base for our VoIP virtual landline service. You will work remotely, leveraging our state-of-the-art CRM system, to manage leads, track progress, and close deals efficiently. You will also be provided with a company email ( ) to maintain professional communications.
Key Responsibilities:
- Generate leads and identify new sales opportunities through online channels.
- Engage with potential clients to understand their needs and present our VoIP virtual landline service as a solution.
- Build and maintain strong customer relationships to ensure client satisfaction and repeat business.
- Utilize CRM to track sales activities, manage leads, and report on sales progress.
- Achieve and exceed sales targets and KPIs.
- Collaborate with the sales team to share insights and strategies for success.
- Previous experience in online sales or a similar role is preferred but not required.
- Strong communication and interpersonal skills.
- Self-motivated with a results-driven approach.
- Familiarity with CRM systems is a plus.
- Ability to work independently and manage time effectively.
- Proficient in using digital communication tools and platforms.
- Competitive commission structure with performance-based incentives.
- Flexible working hours and remote work opportunities.
- Access to professional development and training programs.
- Supportive team environment with opportunities for career growth
Online Sales Lead ( remote )
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Online Sales Lead ( remote ) role at ExecutivePlacements.com - The JOB Portal
3 days ago Be among the first 25 applicants
Join to apply for the Online Sales Lead ( remote ) role at ExecutivePlacements.com - The JOB Portal
Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.
Online Sales Lead (remote)
Recruiter:
Ad Talent
Job Ref:
Date posted:
Tuesday, July 8, 2025
Location:
Johannesburg, South Africa
SUMMARY:
POSITION INFO:
Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.
Who are we looking for?
A hands-on, experienced Head of Online Sales (or Sales Team Lead) who is passionate about coaching, developing talent, and leading from the front. You will need to bring strong structure, clear processes, and day-to-day mentorship to a young team that’s eager to succeed but in need of guidance. This role is fully remote, and ideal for someone based within ±3 hours of CET.
What will you do?
- Lead, train, and mentor the sales team through daily roleplays and feedback sessions
- Review sales calls and provide actionable, constructive input
- Develop and refine sales scripts and sales processes
- Drive your own sales to stay product-aware and model best practice
- Instill accountability and structure in the team’s daily sales approach
- 5+ years of sales experience, with at least 3 in a leadership role
- Experience working with sales frameworks and structured methodologies
- Confidence using Excel or Google Sheets
- A strong coaching and mentorship track record
- Experience writing and optimising sales scripts
- A proactive, fast-paced, and results-driven mindset
- Excellent communication skills and a hands-on leadership style
- Located within ±3 hours of Central European Time
- Seniority level Mid-Senior level
- Employment type Part-time
- Job function Marketing and Sales
- Industries Advertising Services
Referrals increase your chances of interviewing at ExecutivePlacements.com - The JOB Portal by 2x
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#J-18808-LjbffrOnline Sales Lead (remote)
Posted 12 days ago
Job Viewed
Job Description
Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.
Who are we looking for?
A hands-on, experienced Head of Online Sales (or Sales Team Lead) who is passionate about coaching, developing talent, and leading from the front. You will need to bring strong structure, clear processes, and day-to-day mentorship to a young team that’s eager to succeed but in need of guidance. This role is fully remote, and ideal for someone based within ±3 hours of CET.
What will you do?
Lead, train, and mentor the sales team through daily roleplays and feedback sessions
Review sales calls and provide actionable, constructive input
Develop and refine sales scripts and sales processes
Drive your own sales to stay product-aware and model best practice
Instill accountability and structure in the team’s daily sales approach
What do you need?
5+ years of sales experience, with at least 3 in a leadership role
Experience working with sales frameworks and structured methodologies
Confidence using Excel or Google Sheets
A strong coaching and mentorship track record
Experience writing and optimising sales scripts
A proactive, fast-paced, and results-driven mindset
Excellent communication skills and a hands-on leadership style
Located within ±3 hours of Central European Time
Be The First To Know
About the latest Takealot Jobs in South Africa !
Online Sales Lead (Remote)
Posted 13 days ago
Job Viewed
Job Description
Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.
Who are we looking for?
A hands-on, experienced Head of Online Sales (or Sales Team Lead) who is passionate about coaching, developing talent, and leading from the front. You will need to bring strong structure, clear processes, and day-to-day mentorship to a young team that’s eager to succeed but in need of guidance. This role is fully remote, and ideal for someone based within ±3 hours of CET.
What will you do?
- Lead, train, and mentor the sales team through daily roleplays and feedback session
- Review sales calls and provide actionable, constructive input
- Develop and refine sales scripts and sales processes
- Drive your own sales to stay product-aware and model best practice
- Instill accountability and structure in the team’s daily sales approach
What do you need?
- Five-plus years of sales experience, with at least 3 in a leadership role
- Experience working with sales frameworks and structured methodologies
- Confidence using Excel or Google Sheets
- A strong coaching and mentorship track record
- Experience writing and optimising sales scripts
- A proactive, fast-paced, and results-driven mindset
- Excellent communication skills and a hands-on leadership style
- Located within ±3 hours of central European time
Skills required:
- Coaching
- Digital Sales
- Leadership
Online Sales Administrator - Frut SA
Posted 9 days ago
Job Viewed
Job Description
Role Purpose:
The Online Sales Administrator at FRÜT SA (Pty) Ltd is responsible for managing and optimizing sales operations to enhance online customer experience and drive revenue growth. This role ensures the accurate processing of online orders, maintains stock levels, coordinates deliveries, and provides excellent customer service.
Qualifications and Experience:
- Matric certificate/ Grade 12.
- Previous online and/or sales administration experience is a must.
- Sage X3 experience would be considered an advantage.
- Microsoft Suite experience.
Responsibilities:
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
- Communicate expected delivery dates and follow up with customers to ensure timely delivery.
- Expand and grow online sales.
- Manage the day-to-day online operations.
- Assist with delivery route planning for Online and Drop shipments.
- Check and manage adequate stock levels for online and consignment stores.
- Process returns accordingly with credits and refunds or through coupons.
- Assist with stock take for online stock and consignment stock.
- Process and track online orders from back end to automatic sales order to invoice.
- Ensure all orders are packed timeously.
- Ensure paperwork is completed and filed correctly.
- Assist with Factory Shop and Online orders.
- Manage the and online orders email boxes.
- Follow up immediately on customer queries and complaints, resolving them through excellent customer service.
- Manage sample procedures including recording, issuing, organizing stock and arranging delivery.
- Develop positive working relationships with support in divisions and operations team to ensure proper operational support.
- The sales contact point needs to be occupied at all times during normal business hours.
- Present the company in a professional, pleasant, constructive manner.
- Adhere to high ethical standards and comply with all regulations/applicable laws.
Skills and Knowledge:
- Strong organizational, communicative and administrative skills.
- Strong customer service and problem-solving skills.
- Attention to detail and ability to multitask.
- Calm and professional demeanor.
Benefits:
- Provident Fund.
- Medical Aid.
Online Sales Administrator - Frut SA
Posted today
Job Viewed
Job Description
Role Purpose:
The Online Sales Administrator at FRÜT SA (Pty) Ltd is responsible for managing and optimizing sales operations to enhance online customer experience and drive revenue growth. This role ensures the accurate processing of online orders, maintains stock levels, coordinates deliveries, and provides excellent customer service.
Qualifications and Experience:
- Matric certificate/ Grade 12.
- Previous online and/or sales administration experience is a must.
- Sage X3 experience would be considered an advantage.
- Microsoft Suite experience.
Responsibilities:
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
- Communicate expected delivery dates and follow up with customers to ensure timely delivery.
- Expand and grow online sales.
- Manage the day-to-day online operations.
- Assist with delivery route planning for Online and Drop shipments.
- Check and manage adequate stock levels for online and consignment stores.
- Process returns accordingly with credits and refunds or through coupons.
- Assist with stock take for online stock and consignment stock.
- Process and track online orders from back end to automatic sales order to invoice.
- Ensure all orders are packed timeously.
- Ensure paperwork is completed and filed correctly.
- Assist with Factory Shop and Online orders.
- Manage the and online orders email boxes.
- Follow up immediately on customer queries and complaints, resolving them through excellent customer service.
- Manage sample procedures including recording, issuing, organizing stock and arranging delivery.
- Develop positive working relationships with support in divisions and operations team to ensure proper operational support.
- The sales contact point needs to be occupied at all times during normal business hours.
- Present the company in a professional, pleasant, constructive manner.
- Adhere to high ethical standards and comply with all regulations/applicable laws.
Skills and Knowledge:
- Strong organizational, communicative and administrative skills.
- Strong customer service and problem-solving skills.
- Attention to detail and ability to multitask.
- Calm and professional demeanor.
Benefits:
- Provident Fund.
- Medical Aid.