164 Takealot jobs in South Africa

Takealot.com , South Africa’s leading online retailer, is looking for a highly talented Engineering QA Manager - Logistics to join our team in Cape Town.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale : Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn : We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow : Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D Food. We like to promote from within: Here’s your chance.

Who’s who in the tech space

This position reports to the QA Engineering Director.

Your mission, should you choose to accept it:

• Lead a team of QA Analysts and QA Automation Engineers.
• Contribute to the Community of Practice for QA in engineering.
• Drive recruitment for the QA team.
• Raise development quality by developing processes and best practices for testing in dev teams, in collaboration with the developers and managers.
• Improve and automate test strategies.
• Ensure that the team continues to develop and execute test cases to diagnose issues and bugs, creating test data when required.
• Design, develop, maintain and execute automation scripts.
• Design, maintain and implement automation framework with continuous integration covering UI, API and integration tests.
• Identify testing deficiencies and subsequently implement automated tests based on their requirements.
• Ensure that the team continues to identify, record, document thoroughly and track bugs.
• Ensure that the team continues to perform regression testing when bugs are resolved.
• Increase code coverage across the team’s technology stack.
• Develop status reports based on test completion/findings and communicate these to team leaders including any impact on the overall project plan.
• Mentoring and guiding the test team and developers on test approaches and automation suites.

The Skills we need:

• Works well with people, and is passionate about helping people be their best.
• Is a team player, an active listener, a mentor, and able to communicate well.
• Shows solid reasoning and decision-making, with the ability to work under pressure.
• Is passionate about technology, systems and QA.
• Is curious, always learning, and keeping up to date with the industry.
• Self-motivated with strong capability of fast learning.
• Ability to work efficiently both independently and within the team.
• Strong analytical and problem-solving skills, including the ability to understand and critique requirements.

Qualifications and Experience:

• Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a software/technology environment is required, 2 years of which should be in a QA management role.
• In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software QA management experience in a software/technology environment, 2 years of which should be in a QA management role.
• Experience managing testing throughout the SDLC (development testing, unit testing, API testing, performance testing, system testing etc.).
• Strong experience with Python, Java and/or other programming languages.
• Experience with Jenkins or other Continuous Integration applications will be an advantage.
• Understanding of configuration management and version control.
• Strong knowledge of software QA methodologies, tools, and processes.
• Experience in writing clear, concise and comprehensive test plans and test cases.
• Hands-on experience with both white box and black box testing.
• Strong knowledge of SQL and scripting.
• Experience testing and administering in Linux and other Unix environments.
• Experience with unit test frameworks.
• Experience with performance and/or security testing will be an advantage.
• Experience with selenium, appium.
• Experience with Robot Framework will be an advantage.
• Flexibility to learn new technologies and explore new tools.
• Understanding of configuration management and version control.
• Experience in installing, upgrading, configuring and verifying (smoke tests) virtualized testing environments (VMs).

Let’s talk about life @ Takealot Group

• The power is in your hands : We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors : We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working : Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme : We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning : Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times : Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount : Millions of products across 28 departments. What more could you ask for?
• Birthday leave : Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job : Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most : Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days) : ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking : No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above you are an Extraordinary Mind. Apply today!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Summary

This role is responsible for managing inbound customer communication primarily through Respond.io, including WhatsApp Business, web chat, and social channels. The role involves direct customer service, order quoting, sales follow-ups, and maintaining strong digital communication standards. Occasional support will also be provided to the Takealot and Amazon sales platforms, ensuring flexibility and teamwork across the Online Sales Department.

Reports to: Sales Supervisor (Online)

Location: Stikland, Cape Town

Schedule: Monday - Friday, 08:00-16:30

Salary: Market related and commensurate with experience

• Customer Communication - Respond.io
• Manage all inbound messages via WhatsApp, website chat, and social platforms using Respond.io.
• Respond to clients professionally, efficiently, and in alignment with the company's brand voice.
• Issue quotes, images, product links, voice notes, and invoices directly through chat when required.
• Follow up with clients who have not completed their purchases.
• Record and tag all interactions accurately for reporting purposes.
• Escalate complex or unresolved queries to relevant departments.
• Ensure no chat or customer lead is left unattended.

• Create and send quotes and invoices based on Respond.io conversations.
• Organize delivery or courier once sales are confirmed.
• Provide tracking details, tax invoices, and post-sale confirmations.
• Follow up with customers post-sale to ensure satisfaction and encourage repeat business.
• Assist the Online Sales Supervisor with sales data, follow-up lists, or sales reports.

• Assist with basic Takealot and Amazon operations when required.
• Help with stock listings, order processing, and return coordination during peak or leave periods.
• Monitor and assist with support tickets on these platforms when delegated.

• Respond to sales leads via email, phone, WhatsApp, and Respond.io professionally.
• Log all orders and quotes accurately.
• Assist team members with admin or sales overflow when required.
• Participate in team meetings, updates, and training sessions.
• Maintain clear records and accurate documentation of all customer interactions.

• At least 1-2 years' experience in customer service or online sales support.
• Experience with Respond.io or similar CRM/chat management platforms.
• Exposure to Takealot, Amazon, or e-commerce backends is advantageous.
• Excellent written and verbal communication skills.
• Strong working knowledge of MS Office/Google Workspace.
• Knowledge of catering/hospitality equipment is a plus but not essential.

• Friendly, engaging, and professional communication style.
• Strong attention to detail and follow-through.
• Highly organised and self-motivated.
• Comfortable with fast-paced digital customer interactions.
• Calm under pressure and solution-focused.
• Tech-savvy with a willingness to learn new systems.
• Collaborative and team-oriented mindset.

If you meet the above requirements and are eager to be part of a dynamic online sales team, we invite you to apply.

Who are we?
We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.

Who are we looking for?
A hands-on, experienced Head of Online Sales (or Sales Team Lead) who is passionate about coaching, developing talent, and leading from the front. You will need to bring strong structure, clear processes, and day-to-day mentorship to a young team that’s eager to succeed but in need of guidance. This role is fully remote, and ideal for someone based within ±3 hours of CET.

What will you do?

• Lead, train, and mentor the sales team through daily roleplays and feedback sessions

• Review sales calls and provide actionable, constructive input

• Develop and refine sales scripts and sales processes

• Drive your own sales to stay product-aware and model best practice

• Instill accountability and structure in the team’s daily sales approach

What do you need?

• 5+ years of sales experience, with at least 3 in a leadership role

• Experience working with sales frameworks and structured methodologies

• Confidence using Excel or Google Sheets

• A strong coaching and mentorship track record

• Experience writing and optimising sales scripts

• A proactive, fast-paced, and results-driven mindset

• Excellent communication skills and a hands-on leadership style

• Located within ±3 hours of Central European Time

Role Purpose:

The Online Sales Administrator at FRÜT SA (Pty) Ltd is responsible for managing and optimizing sales operations to enhance online customer experience and drive revenue growth. This role ensures the accurate processing of online orders, maintains stock levels, coordinates deliveries, and provides excellent customer service.

Qualifications and Experience:

• Matric certificate/ Grade 12.
• Previous online and/or sales administration experience is a must.
• Sage X3 experience would be considered an advantage.
• Microsoft Suite experience.

Responsibilities:

• Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed.
• Communicate expected delivery dates and follow up with customers to ensure timely delivery.
• Expand and grow online sales.
• Manage the day-to-day online operations.
• Assist with delivery route planning for Online and Drop shipments.
• Check and manage adequate stock levels for online and consignment stores.
• Process returns accordingly with credits and refunds or through coupons.
• Assist with stock take for online stock and consignment stock.
• Process and track online orders from back end to automatic sales order to invoice.
• Ensure all orders are packed timeously.
• Ensure paperwork is completed and filed correctly.
• Assist with Factory Shop and Online orders.
• Manage the and online orders email boxes.
• Follow up immediately on customer queries and complaints, resolving them through excellent customer service.
• Manage sample procedures including recording, issuing, organizing stock and arranging delivery.
• Develop positive working relationships with support in divisions and operations team to ensure proper operational support.
• The sales contact point needs to be occupied at all times during normal business hours.
• Present the company in a professional, pleasant, constructive manner.
• Adhere to high ethical standards and comply with all regulations/applicable laws.

Skills and Knowledge:

• Strong organizational, communicative and administrative skills.
• Strong customer service and problem-solving skills.
• Attention to detail and ability to multitask.
• Calm and professional demeanor.

Benefits:

• Provident Fund.
• Medical Aid.

Who are we?

Who are we?

We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.

Who we’re looking for

A driven, strategic Sales and Marketing Manager to lead creator acquisition and build a respected B2B brand presence. If you know how to combine sharp marketing with effective outreach, this is your opportunity to lead, create and scale.

• Drive outreach to attract and convert high-potential creators
• Manage and optimise outreach team performance
• Test and develop new acquisition channels (e.g. paid, partnerships)
• Build our brand strategy across platforms like LinkedIn and Instagram
• Create content ideas that position us as a thought leader
• Optimise our digital presence for engagement and credibility

• Proven experience in marketing, digital media or sales
• Track record in outreach (e.g. LinkedIn, Instagram, email)
• Strong communication and copy-writing skills
• Results-focused, structured and proactive

• Paid ads (Meta, Google, LinkedIn)
• CRM or outreach automation experience
• Branding or email marketing experience
• Experience with influencers or creator platforms

Who are we?

Who are we?

We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.

Who we’re looking for

A driven, strategic Sales and Marketing Manager to lead creator acquisition and build a respected B2B brand presence. If you know how to combine sharp marketing with effective outreach, this is your opportunity to lead, create and scale.

• Drive outreach to attract and convert high-potential creators
• Manage and optimise outreach team performance
• Test and develop new acquisition channels (e.g. paid, partnerships)
• Build our brand strategy across platforms like LinkedIn and Instagram
• Create content ideas that position us as a thought leader
• Optimise our digital presence for engagement and credibility

• Proven experience in marketing, digital media or sales
• Track record in outreach (e.g. LinkedIn, Instagram, email)
• Strong communication and copy-writing skills
• Results-focused, structured and proactive

• Paid ads (Meta, Google, LinkedIn)
• CRM or outreach automation experience
• Branding or email marketing experience
• Experience with influencers or creator platforms

Who are we?

We are a fast-growing company with a dynamic online sales team that’s motivated and energetic, but still developing in terms of structure, sales process, and leadership. We are passionate about results and growth - both as a business and for the people in it – and we’re looking for someone who can help shape our future success.

A driven, strategic Sales and Marketing Manager to lead creator acquisition and build a respected B2B brand presence. If you know how to combine sharp marketing with effective outreach, this is your opportunity to lead, create and scale.

• Drive outreach to attract and convert high-potential creators
• Manage and optimise outreach team performance
• Test and develop new acquisition channels (e.g. paid, partnerships)
• Build our brand strategy across platforms like LinkedIn and Instagram
• Create content ideas that position us as a thought leader
• Optimise our digital presence for engagement and credibility

• Proven experience in marketing, digital media or sales
• Track record in outreach (e.g. LinkedIn, Instagram, email)
• Strong communication and copy-writing skills
• Results-focused, structured and proactive

• Paid ads (Meta, Google, LinkedIn)
• CRM or outreach automation experience
• Branding or email marketing experience
• Experience with influencers or creator platforms