230 System Testing jobs in South Africa

Quality Assurance

Cape Town, Western Cape Boomerang Marketing

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Job Description

This exciting opportunity is ideal for detailoriented analytical and proactive individuals who are passionate about delivering exceptional quality and ensuring an outstanding experience for every customer. If you have a keen eye for detail and a strong ability to assess and enhance performance this role is for you!

You will be joining a highperforming Quality Assurance team within Boomerang working for one of our Retail client campaigns. Your primary responsibility will be to monitor and evaluate customer interactions across multiple channels (phone live chat and email) ensuring they meet the highest standards of quality compliance and customer satisfaction.

As a Quality Assurance Assessor you will not only assess customer interactions but also work closely with agents and team leads to drive performance improvement. Your insights will directly shape the customer journey helping us refine processes and identify innovative ways to enhance the overall experience. You ll be empowered to make a real impact by providing actionable feedback that leads to tangible improvements in how we serve our customers.

Requirements

  • Clear Criminal Record (Required)
  • Matric or Equivalent (Required)
  • Minimum 2 years of QA experience in a BPO (Required)
  • Experience with CRM Customer Service platforms and QA software
  • Strong understanding of quality monitoring tools and performance metrics.
  • Excellent analytical coaching and communication skills.
  • Ability to thrive in a fastpaced and targetdriven environment.

Required Skills :

  • Worked on Zendesk (essential)
  • Worked on Klaus Zendesk QA platform (advantageous)
  • Knowledge of QA Tools and Systems
  • Analytical Skills
  • Attention to detail
  • Communication Skills
  • Coaching and Mentoring
  • Time Management & Organizational Skills
  • Compliance & Regulatory Understanding
  • Calibration and Collaboration
  • Customer Experience Mindset
  • Benefits

  • Competitive salary.
  • Opportunities for career growth and advancement.
  • A dynamic supportive work environment with a focus on professional development.
  • Join a company committed to delivering excellence and driving results in customer service on a global scale.
  • Worked on Zendesk (essential) Worked on Klaus Zendesk QA platform (advantageous) Knowledge of QA Tools and Systems Analytical Skills Attention to detail Communication Skills Coaching and Mentoring Time Management & Organizational Skills Compliance & Regulatory Understanding Calibration and Collaboration Customer Experience Mindset

    Education

    Matric or Equivalent (Required) Minimum 2 years of QA experience in a BPO (Required) Experience with CRM, Customer Service platforms, and QA software

    Key Skills

    Test Cases,SQL,Quality Assurance,Agile,TFS,Jira,Software Testing,Test Automation,Cucumber,QA / QC,SDLC,Selenium

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Quality Assurance (QA) Engineer

    Johannesburg, Gauteng WatersEdge Solutions

    Posted 16 days ago

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    Job Description

    Join a fast-growing SaaS company revolutionising incentive management technology in the FinTech space. We’re looking for a sharp, hands-on QA Engineer to ensure quality and confidence across every software release.

    About the Role
    As a QA Engineer, you’ll take ownership of manual test plans, exploratory testing, regression validation, and release readiness. You’ll be instrumental in identifying bugs before they reach production, working closely with developers and QREs to deliver reliable, client-ready features.

    Key Responsibilities

    • Write test plans pre-development covering happy paths, edge cases, and regressions

    • Manually test new features across staging environments

    • Validate cross-client consistency and module behaviour

    • Simulate real-world usage for finance-sensitive workflows

    • Confirm permission boundaries and multi-tenant data isolation

    • Maintain and execute regression test suites

    • Collaborate with developers and product managers to validate and improve features

    • Document clear, reproducible bug reports with visuals and logs

    Skills & Experience

    Must-Have:

    • Minimum 2 years in QA, software testing, or product validation

    • Strong manual testing ability and consistency

    • Experience with complex web applications

    • Competence using GitHub and web-based staging/admin tools

    • Excellent documentation and bug reporting skills

    Preferred:

    • Experience in B2B SaaS or multi-tenant environments

    • Familiarity with Django admin, relational databases, or API log inspection

    • Exposure to tools like Postman, Selenium, or Cypress

    • Understanding of HR, payroll, or accounting systems

    Compensation & Benefits

    • Competitive salary

    • Hybrid/remote flexibility

    • Fast-moving platform with direct client impact

    • Tight collaboration with developers, QREs, and product teams

    • Growth paths into QA automation, product testing, or reliability

    • No-blame, collaborative culture with clear thinking and shared ownership

    Company Culture & Values

    • Passionate, innovative, and quality-driven team

    • Strong work-life balance with exponential learning opportunities

    • Collaborative, close-knit environment with global exposure

    • Emphasis on curiosity, structure, empathy, and relentless improvement

    Interested? Submit your CV and help shape the future of automated incentive management.

    If you have not been contact within 10 working days, please consider your application unsuccessful.

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    Quality Assurance Manager

    Cape Town, Western Cape Shoprite Group of Companies

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    Job Description

    Job Title: Quality Assurance Manager

    Location: Western Cape, Cape Town

    Deadline: September 06, 2025

    Job Objectives
    1. Design and develop the Quality Assurance Program/System by implementing food safety requirements within Meat Markets.
    2. Maintain and continuously improve the Quality Assurance System.
    3. Manage and investigate compliance with applicable laws, regulations, and standards.
    4. Devise risk assessments aligned with Hazard Analysis Critical Control Point (HACCP) principles for legal compliance and Plant ZA Export Certification maintenance.
    5. Monitor production control functions to ensure adherence to standard operating procedures.
    6. Collaborate with the Purchasing Department to resolve raw material quality issues and set raw material specifications with suppliers.
    7. Oversee quality control of raw materials and finished products.
    8. Assist in setting quality standards to maintain production quality.
    9. Review and report on causes of quality loss and non-conformance.
    10. Drive and report on internal and external audits to upper management.
    11. Understand product channels and relevant markets.
    12. Recommend and implement new technologies and best practices supporting strategic objectives.
    13. Ensure facility and product compliance.
    14. Train staff on quality, hygiene, and food safety processes and procedures.
    15. Evaluate product recalls.
    16. Assess staff training needs and collaborate with learning and development for training delivery.
    17. Maintain communication with regulatory and governing bodies.
    18. Evaluate packaging and labelling compliance issues.
    19. Advise on product safety and composition requirements.
    20. Stay updated on relevant regulations, laws, standards, and enactments applicable to meat plants.
    21. Establish SLAs with external service providers and manage contractual agreements.
    22. Monitor risk management controls.
    23. Provide guidance on microbiological controls within Meat Plants.
    24. Manage internal and external laboratory processes to ensure quality and consistency.
    25. Source, service, and calibrate quality control instruments and equipment.
    26. Handle returned materials and respond to customer complaints with corrective actions.
    Qualifications
    • Grade 12 / Matric – essential.
    • Bachelor's degree in Food Science, Food Technology, or related field – desired.
    Experience
    • At least 4 years' experience in a Quality Assurance Management role within Meat Plants, Fresh Meat Produce, or similar, managing QA frameworks, policies, procedures, and guidelines – essential.
    • Solid experience with statutory requirements, laws, regulations, and best practices in relation to customers and FMCG – essential, including:
      • Hazard Analysis Critical Control Point (HACCP)
      • ISO standards, specifically FSSC22000
      • Production / Manufacturing jobs

    This job posting is active and accepting applications.

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    Quality Assurance Tester

    Western Cape, Western Cape TGMLIVE

    Posted today

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    Job Description

    workfromhome

    Internship Opportunity: Quality Assurance (QA) Tester at Pagamio

    Cape Town | Hybrid

    About Pagamio

    Pagamio is a next-generation commerce and payments platform powering retailers, events, financial service providers, and fintechs across South Africa. Our technology includes point-of-sale systems, digital wallets, voucher redemption, VAS, and inventory management, connecting businesses with essential tools for smarter, faster, and seamless operations.

    Role Overview

    We’re looking for a motivated Quality Assurance (QA) Tester Intern to join our growing team. This is a full-time hybrid role based in Cape Town, with flexibility to work from home on certain days. You’ll play a key role in ensuring our products meet the highest quality standards before reaching our clients.

    What You’ll Do

    • Develop, document, and execute test plans and test cases.
    • Perform manual testing to identify bugs and usability issues.
    • Collaborate closely with developers to troubleshoot and resolve defects.
    • Participate in continuous improvement initiatives to refine our QA processes.
    • Ensure all testing aligns with the software development lifecycle.

    What We’re Looking For

    • Experience in test execution and manual testing.
    • Strong analytical skills and keen attention to detail.
    • Ability to create, document, and execute test cases.
    • Understanding of QA processes and methodologies.
    • Excellent communication and documentation skills.
    • Self-motivated, able to work independently and in a team environment.
    • Bachelor’s degree in Computer Science, IT, or related field (a plus).
    • Familiarity with the software development lifecycle (a plus).

    Why Join Pagamio?

    • Be part of an innovative fintech shaping commerce and payments in Africa.
    • Gain hands-on experience in QA for real-world, high-impact products.
    • Work alongside a passionate team solving complex problems.
    • Hybrid work flexibility.

    How to Apply:

    • Via this LinkedIn job offer.
    • DO NOT apply if you do not have QA experience.
    Seniority level
    • Internship
    Employment type
    • Full-time
    Job function
    • Quality Assurance
    Industries
    • Events Services
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    Quality Assurance Pharmacist

    Johannesburg, Gauteng The Recruiters

    Posted 2 days ago

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    Job Description

    Monthly Salary : R75 000 - Competitive, based on experience and qualifications

    Location : Johannesburg, Gauteng

    Reference : BM030725b

    Are you a Quality Assurance professional with a passion for excellence and compliance in the pharmaceutical sector? Our client, a reputable player in the pharmaceutical industry, is seeking a highly skilled Quality Assurance Pharmacist to oversee and manage all aspects of their Quality Management System (QMS).

    This is a critical leadership role focused on ensuring GxP compliance, supporting continuous improvement, and instilling a strong quality culture across the business.

    KEY RESPONSIBILITIES

    Quality Assurance System Oversight

    • Review, revise, and authorise departmental SOPs
    • Manage full QA function including :
    • Document control, Site Master File, Quality Manual & Policy
    • Validation Master Plan implementation
    • Internal & external audits and deviation tracking
    • Root Cause Analysis (RCA), CAPAs & Change Control
    • Product Quality Reviews and Quality Management Review meetings
    • Supplier approvals and quality agreements
    • Non-conformances, Out-of-Specification (OOS) investigations, and ADR reporting
    • Implementing and monitoring Stability Master Plan and pest control programme

    Product Complaints & Recalls

    • Investigate and resolve product quality complaints
    • Ensure full batch traceability for effective recall procedures

    Returned / Rejected Goods

    • Proper handling of returned or rejected goods
    • Decision-making on re-testing, re-packing, or destruction

    GMP / GWP / GHP Compliance

    • Conduct third-party audits
    • Ensure compliance across storage, transport, packaging, and destruction of medicines
    • GMP training and internal audits
    • Batch quarantine, sampling, release, and documentation

    Training & Team Support

    • Ensure continuous GxP and SOP training for all departments
    • Support a culture of teamwork, accountability, and compliance

    MINIMUM REQUIREMENTS

    Education & Registration

    • B.Pharm Degree
    • Registered with the South African Pharmacy Council (SAPC)

    Experience

    • At least 5 years of experience in Quality Assurance
    • Proven experience in document control, SOP management, and working with South African regulatory requirements

    Skills & Knowledge

    • Proficient in cGxP regulations
    • Computer literate (MS Office)
    • Strong command of English & Afrikaans
    • Excellent communication and interpersonal skills
    • High attention to detail, ethical, and deadline-driven
    • Ability to perform under pressure and collaborate across departments

    If you are a proactive, detail-oriented professional with a passion for quality, compliance, and continuous improvement, we want to hear from you!

    Apply now

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    Quality Assurance Consultant

    Sandton, Gauteng Level Up

    Posted 4 days ago

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    Job Description

    Join to apply for the Quality Assurance Consultant role at Level Up .

    Key Responsibilities:

    • Evaluate recorded calls and written correspondence to assess adherence to scripts, procedures, and compliance standards.
    • Monitor claims and underwriting processes for quality and regulatory compliance.
    • Identify and report gaps in service delivery, fraud risks, policy adherence, and regulatory non-compliance.
    • Conduct regular internal audits and quality checks in line with FAIS, TCF, and POPIA legislation.
    • Provide feedback and coaching to staff based on quality monitoring results.
    • Compile and present monthly QA reports to management, highlighting trends, risks, and areas for improvement.
    • Collaborate with Training, Legal, and Compliance teams to update SOPs and ensure alignment with industry best practices.
    • Participate in root cause analysis for recurring quality or compliance issues.
    • Assist in developing and maintaining a Quality Management System (QMS) aligned with ISO or local standards.

    Qualifications:

    • Matric
    • National Diploma or Degree in Business Administration, Insurance, Quality Management, or a related field.
    • FAIS Regulatory Exam (RE5).
    • Quality assurance or auditing certifications (beneficial).

    Experience and Skills Required:

    • Minimum of 1 year of experience in a quality assurance or compliance monitoring role within an insurance environment.
    • Strong understanding of South African insurance regulations and policyholder protection rules.
    • Experience in claims processing or customer service within the motor and/or home insurance sectors (preferred).
    • Excellent analytical and observational skills.
    • Strong written and verbal communication and feedback skills.
    • Proficient in MS Office, CRM systems, and QA tools.
    • High attention to detail with a strong sense of ethics and confidentiality.
    • Ability to work independently and collaboratively as part of a team.

    Additional Information:

    Seniority level:

    Entry level

    Employment type:

    Full-time

    Job function:

    Quality Assurance

    Industries:

    Marketing Services

    Note: This job posting appears active. No indications of expiration are present.

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    Quality Assurance Manager

    Cape Town, Western Cape IGT Solutions

    Posted 4 days ago

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    Job Description

    Get AI-powered advice on this job and more exclusive features.

    Direct message the job poster from IGT Solutions

    Team Lead - Talent Acquisition Group at IGT Solutions

    As our new Assistant Manager - Quality, you will lead the creation, implementation and maintenance of a Total Quality Management system and culture. You will manage our company’s quality systems aiming for achieving no deviations and continuously improving service quality.

    Coordinating a systematic QA framework and directing our QA initiatives designed to ensure a high-quality and consistent customer experience are key.

    Main Goals

    • Lead and develop the Quality management culture and practice
    • Team management - managing a Team of Quality Evaluators and Team Leaders for aligned processes
    • Act as the representative of the company in all matters related to Quality Management
    • Analyze different data points on a daily/weekly basis to identify trends and improvement opportunities – both at teams and individual contributors levels
    • Proactively identify opportunities to improve QA work and coordinate with different functions – operations, training, workforce management
    • Lead all elements of Quality Control, validation, calibrations, customer Quality interface and client Quality assurance by developing key client partnerships
    • Analyze and report trends in Agents/Process performance
    • Participate in quality systems improvement activities using six sigma methodologies
    • Bring insights and innovation ideas from QA perspective and help our operations team standardize work process and procedures - push initiatives to improve transaction Quality through new quality tools and motivational levers
    • Detailed and relevant daily/weekly/monthly reporting that can provide sound data for efficient improvement decisions
    • Identify bottom quartile factors and team players and steps to improve them
    • Design, implement and monitor Quality corrective action plans when required
    • Liaise with key stakeholders – internal & clients – for alignment and improved Quality results

    Your Profile

    • Min. 1-2 years’ experience in a similar role with direct people management exposure (in BPO industry), and min. 3 years’ experience in Quality environments
    • Previous contact center/BPO experience is essential for this role
    • Travel/Airlines domain experience is a strong advantage but not mandatory
    • Well versed with travel domain knowledge & MS Office (Excel, Word and PPT mandatory)
    • Sound feedback and coaching skills
    • Strong supervisory skills with an eye for detail. Result Oriented.
    • Excellent written and verbal communication skills, fluent in English (mandatory), knowledge of German or French is a strong advantage
    • Organized and Methodical, Target and deadline driven
    • Knowledge of QC tools

    We Offer

    • Competitive salary package and benefits
    • Career growth opportunities within an international developing team, part of a global BPO player
    • Friendly work atmosphere – work from home / office
    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    Job function

    Customer Service, Quality Assurance, and Management

    Industries

    IT Services and IT Consulting and Outsourcing and Offshoring Consulting

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    Quality Assurance Consultant

    Santam Insurance

    Posted 4 days ago

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    Job Description

    Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

    A position is available at Santam Shared Services: Quality Assurance for a position as a Quality Assurance Consultant in Shared Services – Cape Town / Centurion.

    Job Purpose
    • The Quality Assurance Consultant monitors and analyses the interactions of agents and customers to provide feedback to the employees and managers on adherence to policies, procedures and customer experience whilst maintaining relationships with business partners.
    • Quality Assurance also supports operations on the following skillsets; Policy Maintenance (all skillsets, including survey), Issuance of new business (including bulk business), Sales, Online support hub, Broker liaison officer, Centre of Expertise and Renewals, by conducting evaluations on these roles and aligning QA processes as well as coaching in line with business strategy.
    • Support the CLCC to sustain profitable growth through effective evaluations and coaching of staff.
    • Identify opportunities for evaluations, guided self-evaluations and coaching of staff for training or process improvement while facilitating employee development.
    • The Quality Assurance Consultant will execute targeted audits of both live and historical interactions.
    • The Quality Assurance Consultant is required to conduct Quality Information Sessions with agents as required.
    • Qualitative and Quantitative Reporting (Daily, Weekly and Monthly performance and trend analysis) will also form an integral part of the job requirement.
    • The Quality Assurance Consultant is to adhere to the Calibration process, to ensure that there is alignment amongst the team and that they are upholding the same expectations.
    • The Quality Assurance Consultant must remain current on all Standard Operating Procedures in the CLCC and identify / highlight process improvement opportunities.
    Key Responsibilities
    • Plan and assist in conducting regular quality and risk review procedures
    • Provide feedback to Individuals and Leaders
    • Keep up to date on internal and external developments and practice to ensure their input and advice is appropriate and forward looking
    • Help to ensure that the CLCC operates in accordance with relevant regulatory and legal requirements and works to ensure that awareness of such requirements is raised and promoted throughout this area
    • Collaborate on initiatives / projects
    • Evaluating and measuring customer satisfaction and other performance outcomes
    • Design and develop QA templates
    • Standard Operating Procedure (SOP) adherence
    • Support team engagement and teamwork
    Qualifications
    • Matric / Grade 12
    • Short term insurance related qualification (min NQF lev 4); or similar
    • RE is advantageous
    Experience and Knowledge
    • Minimum of 3 – 5 years’ experience in short term insurance, commercial lines and/or Agri assets
    • Good understanding of contact centre processes, systems (namely, Policy Centre, Avaya, USD, NQR, Mainframe and WebE).
    • Coaching skills and experience
    • Previous Quality Assurance experience advantageous
    • Excellent computer literacy, particularly Intermediate Excel
    • Report writing experience an advantage
    • Experience in a client service environment
    • Experience in contact centre technology applications
    • Good understanding of basic financial principles, e.g. profit, growth, etc.
    • Good understanding of contact centre processes and SLA’s
    Skills
    • Process improvement skills
    • Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients (hybrid way of work)
    • Time management
    • Coaching skills
    • Independent self-management
    • Working with people
    • Analytical
    • Deciding and Initiating Action
    • Client Service Orientation
    • Team Work and Support
    • Building Relationships
    • Communication
    • Problem Solving
    • Delivering Quality
    • Situational Adaptability
    • Commercial Thinking/Awareness
    Build a successful career with us

    We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

    Turnaround time

    The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

    Our commitment to transformation

    At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

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    Quality Assurance Engineer

    Western Cape, Western Cape Bluegrass

    Posted 4 days ago

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    Job Description

    workfromhome

    Bluegrass Cape Town, Western Cape, South Africa

    3 days ago Be among the first 25 applicants

    Who Are We Looking For

    We are on the hunt for a Cape Town-based Intermediate to Senior Quality Assurance Engineer with a proven track record in the financial services sector. We're looking for someone who not only understands quality assurance inside and out but also brings deep domain experience from other financial institutions. If you're analytical, detail-obsessed, and ready to play a key role in delivering high-quality software for financial applications—this is your opportunity.

    Who Are We Looking For

    We are on the hunt for a Cape Town-based Intermediate to Senior Quality Assurance Engineer with a proven track record in the financial services sector. We're looking for someone who not only understands quality assurance inside and out but also brings deep domain experience from other financial institutions. If you're analytical, detail-obsessed, and ready to play a key role in delivering high-quality software for financial applications—this is your opportunity.

    Candidate must be based in Cape Town - Hybrid position

    What We Do

    We work on client projects ranging from start-ups with VC funding, to medium and enterprise web and mobile projects, where we help clients conceptualize and fulfil their digital transformation journey. We work across development languages and technologies, with a strong Microsoft .NET backbone. We primarily deliver projects within web content management, using platforms like Umbraco, EPiServer, and WordPress/WooCommerce, as well as creating cutting-edge custom and native mobile applications. And yes, we will train you in anything you do not know.

    Key Requirements And Responsibilities

    • At least 5 years of professional experience in software quality assurance.
    • Solid hands-on experience using test management tools like JIRA, Azure DevOps, or Azure Test Plans.
    • Exposure to asset management systems and familiarity with financial industry terminology and workflows.
    • Practical experience in test automation, especially automation at the database (DB) level.
    • Testing Expertise: Well-versed in functional, regression, and integration testing practices.
    • SQL Knowledge: Confident in querying and updating SQL databases.
    • Able to read and understand stored procedures written by developers.
    • CI/CD & Version Control: Comfortable with CI/CD tools such as Jenkins, GitLab, or Octopus.
    • Experience using Git or similar version control systems.
    • Bug Tracking: Exceptional documentation and defect tracking abilities. Agile Experience: Strong background working in Agile/Scrum teams.
    • Quality-First Mindset: Passionate about quality, proactive in risk mitigation, and constantly seeking process improvements.
    • Learning-Driven: Willingness to explore new tools, techniques, and best practices in the QA space.

    Seniority level
    • Seniority level Director
    Employment type
    • Employment type Contract
    Job function
    • Job function Engineering and Information Technology
    • Industries IT Services and IT Consulting

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    Quality Assurance Officer

    Biovac

    Posted 4 days ago

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    Job Description

    BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Quality Assurance Officer to join a goal-oriented team.

    QUALIFICATIONS NEEDED:

    • Bachelor’s degree or diploma in in Biotechnology, Pharmacy, Biological Sciences or a similar field.

    NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:

    • At least 3 years’ experience in Quality Assurance within the pharmaceutical/ biotech manufacturing industry.
    • Experience in quality management systems within a cGMP facility.
    • Experience in Production, Quality Control or relevant operational activities.
    • Sound technical ability in the field of operational Quality Assurance.
    • Quality and Regulatory compliance knowledge, i.e. SA GMP, PIC/S and WHO as well as application.

    KEY DUTIES & RESPONSIBILITIES OF THE ROLE:

    Core Technical Delivery:

    • Ensure compliance with all applicable regulations and internal procedures by proactively interpreting regulatory and quality requirements and determining the way of working.
    • Coach and provide QA leadership to areas of responsibility on quality compliance requirements.
    • Contribute to discussion on relevant QA topics and communicate closely with other departments.
    • Participate in the investigation of incidents, OOS, deviations, discrepancies, root cause investigations or test failures as required.
    • Support allocated operational areas by participating in the implementation of change control.
    • Participate in Corrective Actions and Preventative Actions (CAPA) in order to meet compliance requirements.
    • Review, approval and closure of incidents in accordance with SOP.
    • Review, approval and closure of deviations and escalating to QA Operations Lead where relevant.
    • Review, approval and closure of change control for quality and regulatory compliance impact and determine requirements for implementation.
    • Review, approval and closure of MDDs and OOSs in accordance with SOP.
    • Participate in risk assessments and ensure mitigations are efficacious.
    • Ensure risk actions identified are closed timeously.
    • Assist in vendor auditing when required.
    • Perform internal audits as required, generate reports and follow up for close out of findings.
    • Support QA department with Regulatory audits and other 3rd party audits.
    • Ensure deep and holistic understanding of allocated area(s) of responsibility to ensure effective closure of critical auditing findings on site.
    • Ensure or develop understanding of processes in areas of responsibility to be able to review and sign off quality related documentation, such as SOPs, WI, etc.
    • Review batch records for compliance and adherence to GMP.
    • Perform QA checks in areas of responsibility and ensure that observations are documented and followed up.
    • Review and approve SOPs for responsible areas.
    • Review job descriptions of staff within area of responsibility.
    • Analyze and write regular trend reports.
    • Conduct Quality Forum meetings within area(s) of responsibility.
    • Assist in product quality reviews when required.
    • Ensure audit readiness.
    • Participate in projects as and when required.
    • Review and assess incidents raised.
    • Review and approval of effectiveness checks.
    • Labelling of product/material that is suspect according to internal procedures.
    • Ensure overdue QMS documents are followed up timeously and actioned.
    • Lead complex deviations/investigations on site to ensure adequate root cause and CAPA identification.
    • Providing training on GMP relevant aspects e.g., Quality Events, Change controls, CAPAs and Risk Management
    • Review effectiveness of the QMS to ensure the system remains in compliance.

    Closing Date: 29 August 2025

    If you do not receive a response from us within three weeks of submitting your application, please understand that your application was not successful.

    We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.

    Disclaimer:

    Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’

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