What Jobs are available for System Specialist in South Africa?

Position Summary

This role combines Quality Management System (QMS) administration, document control, training coordination, and metrics responsibilities. The specialist will help maintain and optimize the QMS platform, implement and manage document control processes, coordinate training for staff, and contribute to the generation of quality metrics. This position requires technical expertise in quality management systems, strong organizational skills, creativity, and critical thinking.

Key Responsibilities

• Monitor QMS performance, implement improvements, and troubleshoot issues.
• Manage user accounts, roles, permissions, and access controls within the QMS.
• Provide support to QMS users across departments.
• Generate and analyze quality metrics and reports.
• Oversee document control processes and workflows.
• Train staff on document control processes.
• Manage training materials and documentation.
• Coordinate with management to identify training priorities and ensure assignments are completed.
• Support project work and additional quality initiatives as required.

Qualifications

Required:

• 3+ years of Quality experience in life sciences or a related regulated field.
• Strong verbal and written communication skills, including technical writing.
• Excellent organizational and time management abilities.
• Strong problem-solving and critical thinking skills.
• Deep understanding of quality management principles.
• Risk assessment and mitigation capabilities.
• Strong presentation and facilitation skills, with the ability to explain technical and quality concepts clearly.
• Adaptability and willingness to learn new technologies and regulations.
• Self-motivated with the ability to work independently.
• Customer service orientation.

Preferred:

• Experience validating computer systems in regulated environments.
• Familiarity with electronic QMS solutions (e.g., Dot Compliance, MasterControl, TrackWise, Veeva).
• Knowledge of regulatory documentation requirements (ISO, FDA, cGMP, etc.).
• Experience with Learning Management Systems (LMS).

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Specification

• Maintain and support the FA, CA, IA applications
• Support and develop Allvue Accounting reports
• Participate in data related projects and interfacing with third party systems
• Format report in the requested layout and file format
• Extract data from the application database (snowflake, BI Hub)
• Configure and set-up the system according to Business Requirements
• Monitor, troubleshoot and analyse issues within the System
• Assist in client on-boarding and new project implementation
• Prioritization of daily tasks based on users' needs
• Perform other tasks as necessary to support team development
• Collaborate with teammates from across the group

Skills Required

• 3-5 years of experience in customer service / support desk in a financial services organisation
• Experience in Business Intelligence, data warehousing and reporting technologies highly appreciated – Power BI, Snowflake, SQL, Power Automation
• Experience with databases and programming/reporting languages – SQL, DAX, PowerQuery, Power BI Report Builder
• Standard skills of Excel
• Accounting / Fund Admin knowledge a plus
• Good written and verbal communications skills (English)
• Proactive and eager to learn
• Performance and process driven mindset
• Highly motivated with ability to multitask
• Strong analytical and problem-solving skills
• Prior experience in support Allvue products would be considered a strong asset

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Our client is looking for an experienced
Senior Specialist - Commercial Operations System Enablement
to enhance their commercial operations through effective system design, implementation, and optimisation. This role is key to supporting sales, marketing, and customer success teams by ensuring that their tools and workflows are efficient, well-integrated, and aligned with business objectives.

Key Responsibilities:

• System Implementation & Management:
• Deploy and maintain advanced systems that improve commercial operations.
• Enhance customer acquisition, order management, fulfilment, activation, and sales processes.
• Develop self-service functionalities and integrate third-party applications for improved efficiency.

• Ensure seamless system integration across departments to maintain data accuracy and workflow consistency.

• Process Optimisation & Efficiency:

• Assess and improve workflows within commercial teams.
• Identify and implement opportunities for process enhancements.
• Develop detailed documentation, including standard operating procedures (SOPs), for consistency and clarity.

• Drive initiatives to enhance productivity, reduce operational costs, and scale business functions effectively.

• Support & Enablement:

• Act as the primary point of contact for system-related issues, providing expert guidance.
• Design and deliver training programs to empower teams with system knowledge and best practices.
• Maintain support resources, such as guides, FAQs, and instructional materials.

• Implement change management strategies to support the successful adoption of new systems and processes.

• Operational Insights & Strategy:

• Ensure data accuracy and integrity across operational platforms.
• Analyse reports to extract insights that drive commercial performance improvements.

• Develop and implement solutions that enhance operational processes and efficiency.

• Collaboration & Innovation:

• Work closely with IT, sales, marketing, and finance teams to ensure system alignment with business goals.
• Collaborate with stakeholders to anticipate future needs and implement scalable solutions.
• Foster an environment of continuous improvement and innovation.

Requirements:

• Bachelor's Degree in Information Systems, Business Administration, or a related field.
• Proven experience in system enablement, process optimisation, and commercial operations support.
• Strong knowledge of CRM, ERP, and other commercial tools.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple projects and collaborate across departments.
• Strong communication skills, with the ability to train and support diverse teams.

Why Join Our Client?:

Our client offers an exciting opportunity to work in a dynamic environment where you can drive meaningful improvements in commercial operations through technology and strategic system management. If you enjoy optimising business processes and delivering operational excellence, this role is perfect for you

Apply today and play a key role in transforming commercial operations through innovative system enablement

How to Apply:

Send your detailed CV to OR apply online.

Please note:

Only shortlisted candidates will be contacted. If you have not been contacted within 2 weeks,

please assume that your application was unsuccessful.

For more information please contact:

Monica de Wet

My client based in Cape Town (Stellenbosch) is currently looking for an IT Systems Operations Specialist to join them

Stellenbosch, In Office fulltime, Permanent, Education

Company Overview

A global leader in higher education specialising in human performance and sports science. Operating across multiple international locations including Ireland, the UK, USA, Italy, South Africa, and India, while also offering flexible online programmes. The programmes, led by experienced industry practitioners, cater to a diverse range of students—from athletes to fitness enthusiasts and coaches—seeking specialised knowledge in strength and conditioning, sports performance, and wellness.

Position Summary

We are looking for a highly skilled IT Systems Operations Executive to join our team. The ideal candidate will oversee system administration, server management and migrations, develop and enforce IT policies, manage network infrastructure, and ensure organizational security. This role requires proficiency in Windows, Microsoft, Salesforce, and a strong understanding of networking, firewalls, backups, recovery, and business continuity. The IT Systems Operations Executive will implement automation solutions, provide technical support, and innovate for future IT needs.

Primary Responsibilities

·   System Administration & Operations

·   IT Infrastructure & Security

·   Support & Troubleshooting

·   Innovation & Development

·   Project & Policy Management

Required Experience

·   Minimum of 3 years' experience in IT systems administration, operations, or similar.

·   Strong technical knowledge in Windows, Microsoft 365, Salesforce, and system integrations.

·   Demonstrated experience in managing cybersecurity frameworks and IT infrastructure.

·   Ability to troubleshoot complex technical issues and deliver effective solutions.

Qualification and Experience:

Essential

·   System Administration Qualifications (e.g. ITIL Foundation, CompTIA Network+).

·   Cyber Security Qualifications (e.g. CISSP, CompTIA Security+).

·   Microsoft & Salesforce certification (e.g. Microsoft Certified: Azure Administrator Associate, Salesforce Certified Administrator).

Desirable

·   Qualification in IT, Computer Science, System Administration, or related field.

·   Salesforce Platform App Builder certification.

·   Project Management certification (PMI CAPM, PMP, or PRINCE2 Foundation).

·   Experience with a Learning Management System (Moodle preferred).

Preferred Skills (Advantageous):

·   Familiarity with the Moodle Learning Management System (LMS).

·   Understanding of UX/UI principles.

·   Understanding of ADDIE model and instructional design principles.

·   Knowledge of accessibility standards and practices.

Personal and Company Value Alignment:

·   Commitment to excellence

·   Togetherness

·   Continuous Improvement

If you meet these requirements and would like to apply, please send a copy of your cv to

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're looking for…

Vacancy – 18 Month Fix Term Contract

Employee Data and System Specialist x 2

Business Overview

This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Kempton Park/Jet Park, Gauteng.

Role Outline

Responsible for delivering HR services and systems, collaborating with internal and external stakeholders to improve service quality and cost efficiency. Oversees implementation, maintenance, and support of HR applications, including daily system management, issue resolution, user support, and testing of enhancements to ensure optimal performance.

Resources

All employees, Departmental Managers Performance Indicators

General Accountabilities

Administration support for all HR Operations work streams

Provide BU and Functional Leads with various HR reports

Implementation to HR Projects and systems

Provide communication to business owners on progress of projects and issues

Provide system support in relation to new hires, CSCS attendance, DHL Contracts info, Medical checks etc.

Ensure incoming inquiries are answered professionally and efficiently.

Identify and verify that employees are entitled to receive requested information.

Perform customer-related data gathering.

Maintain data accuracy and build of dashboards

Deliver accurate customer answers.

Design, setup and demonstrate Proof of Concept for Continuous Improvements

Translate complex data into clear, actionable insights

Design, develop, and maintain accurate reports and dashboards; perform in-depth data analysis to identify trends

Provide friendly, efficient and effective service to customers.

Assist in planning the implementation of new capabilities

Accurately document inquiries.

Support guidance on workflow of 'Employee' (and 'Manager of People') self service transactions.

Create tickets and enter data into appropriate systems (E.g. Case Management system).

Deliver clear, concise and timely communication.

Execute HR Internal Controls.

Provide HR process advice to employees and managers.

Provide first line support related to HR policies and processes for employees, BU and Functional Leads.

Communicate effectively with external providers (e.g. payroll, health & safety provider, medical care provider).

Cooperate closely with Business HR / Resourcing specialist team regarding new employees joining the company. Support Business HR on activities related to changes in conditions for existing employees (amendments to contracts, agreements etc.). Support Business HR with termination administration.

Coordinate with the Centres of Excellence to administer HR solutions (e.g. training coordination, compensation and benefits administration, reporting and analysis etc).

Day-to-day administrative support focus to set standards and instructions.

Tasks / interactions mostly address immediate issues (e.g. daily, weekly or monthly reports / deadlines).

Understand and work to key HR concepts, processes, methods and tools including metrics, standards and policies.

Knowledge and use of HR systems including vendor / supplier systems

Support and interact with business partners, managers and employees on procedures and individual cases

Root Cause Analysis

Successful implementation of new functionality or capabilities

Qualifications

Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or related field.

Advantageous: HR systems certification or data analytics tools.

Strong proficiency in MS Excel and reporting/dashboard tools.

Skills/Competencies/Experiences

Proven experience in HR operations, employee lifecycle processes, and HR service delivery.

Hands-on experience with HRIS platforms and case management systems.

Strong background in HR reporting, data analysis, and dashboard creation.

Exposure to HR project implementation, system/process improvements, and root cause analysis.

Experience engaging with multiple stakeholders (employees, managers, external providers, Centres of Excellence).

Customer service–oriented with the ability to deliver clear, professional, and efficient support.

Divisional Exposure

HR Operations / Shared Services

HR Systems & Reporting

Compensation & Benefits / Payroll coordination

Learning & Development support

Cross-functional collaboration with Business HR and external providers

Languages

English - Fluent

We're Hiring: SENIOR MANAGER - REPORTING - MIS - HR

Location: Cape Town, Western Cape | Shifts | Full-Time

Are you ready to take your career to the next level in a dynamic, global environment? We're looking for a results-driven professional with a passion for financial reporting, MIS operations, and process optimization to join our high-performing team.

What You'll Do:

Lead end-to-end MIS and financial management including budgeting, forecasting, and revenue recognition.

Drive process improvement initiatives through variance analysis and performance evaluation.

Ensure timely and accurate client invoicing aligned with contract terms and compliance standards.

Spearhead MIS automation and development, enhancing reporting accuracy and efficiency.

Collaborate cross-functionally with Finance, Operations, and other teams to align on reporting and forecasting.

Deliver insightful weekly, monthly, and quarterly reports that support strategic decision-making.

What We're Looking For:

4 years of experience in MIS, financial reporting, or business support roles within a BPO

Strong command of Excel, Advanced Excel, and MIS tools (dashboards, analytics)

Apply today via the following QR Code:

In alignment with the Employment Equity Act, preference will be given to applicants aligned with our EE targets.

Be Part Of The World's Largest Logistics Company
Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're
looking for
…
Vacancy – 18 Month Fix Term Contract
Employee Data and System Specialist x 2

Business Overview
This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Kempton Park/Jet Park, Gauteng.

Role Outline
Responsible for delivering HR services and systems, collaborating with internal and external stakeholders to improve service quality and cost efficiency. Oversees implementation, maintenance, and support of HR applications, including daily system management, issue resolution, user support, and testing of enhancements to ensure optimal performance.

Resources
All employees, Departmental Managers Performance Indicators

General Accountabilities
Administration support for all HR Operations work streams

Provide BU and Functional Leads with various HR reports

Implementation to HR Projects and systems

Provide communication to business owners on progress of projects and issues

Provide system support in relation to new hires, CSCS attendance, DHL Contracts info, Medical checks etc.

Ensure incoming inquiries are answered professionally and efficiently.

Identify and verify that employees are entitled to receive requested information.

Perform customer-related data gathering.

Maintain data accuracy and build of dashboards

Deliver accurate customer answers.

Design, setup and demonstrate Proof of Concept for Continuous Improvements

Translate complex data into clear, actionable insights

Design, develop, and maintain accurate reports and dashboards; perform in-depth data analysis to identify trends

Provide friendly, efficient and effective service to customers.

Assist in planning the implementation of new capabilities

Accurately document inquiries.

Support guidance on workflow of 'Employee' (and 'Manager of People') self service transactions.

Create tickets and enter data into appropriate systems (E.g. Case Management system).

Deliver clear, concise and timely communication.

Execute HR Internal Controls.

Provide HR process advice to employees and managers.

Provide first line support related to HR policies and processes for employees, BU and Functional Leads.

Communicate effectively with external providers (e.g. payroll, health & safety provider, medical care provider).

Cooperate closely with Business HR / Resourcing specialist team regarding new employees joining the company. Support Business HR on activities related to changes in conditions for existing employees (amendments to contracts, agreements etc.). Support Business HR with termination administration.

Coordinate with the Centres of Excellence to administer HR solutions (e.g. training coordination, compensation and benefits administration, reporting and analysis etc).

Day-to-day administrative support focus to set standards and instructions.

Tasks / interactions mostly address immediate issues (e.g. daily, weekly or monthly reports / deadlines).

Understand and work to key HR concepts, processes, methods and tools including metrics, standards and policies.

Knowledge and use of HR systems including vendor / supplier systems

Support and interact with business partners, managers and employees on procedures and individual cases

Root Cause Analysis

Successful implementation of new functionality or capabilities

Qualifications
Bachelor's degree in Human Resources, Industrial Psychology, Business Administration, or related field.

Advantageous: HR systems certification or data analytics tools.

Strong proficiency in MS Excel and reporting/dashboard tools.

Skills/Competencies/Experiences
Proven experience in HR operations, employee lifecycle processes, and HR service delivery.

Hands-on experience with HRIS platforms and case management systems.

Strong background in HR reporting, data analysis, and dashboard creation.

Exposure to HR project implementation, system/process improvements, and root cause analysis.

Experience engaging with multiple stakeholders (employees, managers, external providers, Centres of Excellence).

Customer service–oriented with the ability to deliver clear, professional, and efficient support.

Divisional Exposure
HR Operations / Shared Services

HR Systems & Reporting

Compensation & Benefits / Payroll Coordination
Learning & Development support

Cross-functional collaboration with Business HR and external providers

Languages
English - Fluent

Overview

We build systems that actually get used.

At Mutherboard, we help fast-growing businesses escape chaos by designing custom workflows on that streamline their operations. We're looking for a System Solutions Specialist – someone who gets a buzz from configuring tools, building logical workflows, and solving messy business problems with clean, scalable systems.

If you've ever set up complex logic in tools like Anaplan, Salesforce, Asana, HubSpot, or ClickUp, you'll be right at home here.

What You'll Be Doing

• Configure workflow solutions on that support real business processes

• Work directly with clients to understand their operations and identify bottlenecks

• Create dashboards, boards, automations, and logic flows that solve real problems

• Train customers on how to use what you've built so they get the full value from the system

• Test and iterate until the solution works like magic

• Quality check setups for logic, data integrity, and user-friendliness

• Document everything clearly for handover and future support

What You Bring

• Experience configuring tools like , Salesforce, HubSpot, Anaplan, ClickUp, Asana or similar platforms

• A structured thinker who enjoys solving puzzles and creating order

• Strong communication skills – you can explain technical systems in simple terms

• Comfort working independently and managing your own projects

• A bias for action and a desire to build things that actually help people

• A creative mindset with a curious approach to problem-solving

• A love of continuous learning and improving your craft

Bonus Points

• Experience in a client-facing or consulting role

• Familiarity with or other automation tools

• Understanding of CRM, project management, or operations workflows

Why Mutherboard?

We're experts helping growing businesses become wildly efficient. You'll join a smart, supportive team that builds real systems for real people. We work remotely, trust our team to own their time, and make space for creativity, impact, and the occasional GIF war. You'll even earn Benny Bucks – our internal reward currency – just for being awesome.

The Organization

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We're proud to say we serve 20 million subscribers across more than 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment. Key areas of operations are:

• Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
• Pay Television: direct-to-home satellite and digital terrestrial television services;
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
• Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group's strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. MultiChoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

• Expand Pay TV, SVOD subscriber base and Advertising sales
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

Join Africa's most loved storyteller

Purpose of the Position:

To install, monitor support and troubleshoot systems hardware, software and infrastructure. Participate in technical development to enable continued business functionality for the infrastructure ,provides support to the Senior Systems Specialist , the systems environment ,and related procedures in order to adhere and achieveorganisational requirements.

Key Performance Objectives

Systems Administration

• Administer and support system applications and databases
• Administer, maintain, co-ordinate & gathering of requirements of hardware and software for Customer Care systems
• Project participation and co –ordination in fulfilling of requirements
• Participate in developing and maintaining backup procedures and storage strategies
• Provide backup for the Principal Specialist as and when required
• Train and support users on the system
• Monitor and test of the system performance
• Ensure reduced customer disruption through optimized customer technologies
• Work with VE Group technology to have an understanding of system interdependencies, and knowledge of which data technology to rely on for specific data and informed mapping of data flows
• Support Senior Specialist in the support of POC; experiment design; machine learning; AI and Product Architecture teams for informed proactivity.
• Involvement in the relevant budget discussions

Query Resolution

• Provide first line application support and escalation resolution.
• Manage user security access to assigned systems, related records, and documents.
• Provide after hours on-call coverage

Qualifications:

• Degree in IT

Experience:

Preferred

• A minimum of 3-5 system administration experience
• Knowledge of Intel-based computer systems, Ethernet, TCPIP networking systems, Windows network environments, MS .NET environment, Windows Server and Windows desktop operating systems,SQL and Oracle Databases.
• Knowledge of the software development lifecycle
• Knowledge of Internet and Web technologies
• Knowledge of SAN and backup technology
• Knowledge of Microsoft Active Directory
• Knowledge of Microsoft Office365
• Knowledge of Database design principles
• Knowledge of the function, use, and support of personal computers and related hardware
• Telephony Platforms and database design
• Artificial Intelligence
• Knowledge of Robotics

Technical Competencies:

• Database Design
• Customer Centricity
• Troubleshooting
• Stakeholder Management
• Project Management
• Design of data flows

Behavioural Competencies:

• Accountability
• Teamwork
• Interpersonal Support
• Perseverance
• Motivating
• Prioritisation
• Analytical Thinking
• Good communication skills
• Attention to detail