283 Support Services jobs in South Africa

Risk Officer - Support Services

Sandton, Gauteng talentCru

Posted 4 days ago

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Job Description

Risk Officer - Support Services

We have an opportunity for a Risk Officer - Support Services professional to join our team, supporting clients within the insurance and banking space. In this role, you will provide process assurance and other internal assurance services to the organization. This will involve assessing the effectiveness of existing processes and procedures that contribute to the achievement of our clients' strategic business objectives.

Responsibilities
  1. Responsible for embedding the Risk Framework throughout the assigned business units.
  2. Consult with business unit management to determine which areas of their unit require assurance reviews for planning purposes.
  3. Ensure that the Risk Management plan is followed through planning, execution and reporting on processes detailed in the plan.
  4. Conduct risk management reviews within all support functions (Finance and Governance, Supervision, Human Capital, Transformation and Marketing, Legal, Risk and Compliance) business units to assess design and effectiveness of controls.
  5. Administration of the process of identifying and assessing the risks affecting the current business.
  6. Monitoring, evaluating, and challenging the organization’s success in managing its risks.
  7. Prepare required documentation for planning activities, evidence work performed and ensures that shortcomings are reported.
  8. Responsible for validating exceptions identified by different assurance providers.
  9. Conduct follow up activities on identified exceptions by assessing management’s action plans in mitigating the identified risk.
  10. Perform tracking and reporting on the status of exceptions noted against management’s action plan.
  11. Engage regularly with management to proactively identify and manage key risk indicators within the business.
  12. Analyse the monthly operational incidents report to identify incidents that have impacted the business adversely and report on these items in the operational resilience dashboard.
  13. Encourage and build a risk awareness culture amongst all levels of employees by providing support through educational interactions within business units.
  14. Monitor adherence to defined processes by performing independent risk reviews.
  15. Identify, escalate, and resolve process gaps or arbitrage opportunities between processes.
  16. Analysis of identified deviations and inefficiencies across monitored processes to identify trends.
  17. Provide support and guidance on the reviews that need to be performed when planning for the current year of assessment.
  18. Accurately and timeously complete the assigned regulatory return requirements of the business for reporting to the Prudential Authority.
  19. Application of data analytic methods to analyse various financial and operational data to enable comprehensive risk assessment.
  20. Evaluate the company’s previous handling of risks and compare potential risks with the controls set out by business units to assess the effectiveness of controls.
  21. Responsible for management of ad-hoc review requests from across all business units by planning, evidence work performed and report on any identified exceptions.
  22. Continually perform research activities on emerging and global risks that impact the company and the industry it operates in.
  23. Contribute to various governance reports for areas of responsibility which cover outcomes of activities performed during the period and highlight areas that would require development.
  24. Assess opportunities for continuous process innovation to prevent deviation trends, control gaps or to bring process efficiencies.
  25. Ensure that processes identified and monitored are aligned to corporate operational and governance risk profile.
  26. Encourage alignment with national and international standards or best practice identified operational processes.
  27. Maintain and update project risk documentation by logging identified risks within the risk register and follow up on steps to be taken by management on mitigating the risks identified and update accordingly in a timely manner.
  28. Contribute to potential reviews for inclusion in the annual audit plan.
  29. Responsible for facilitation and completion of assigned internal audit function reviews.
  30. Coordination of management responses across the organisation for assigned reviews and reporting on the findings.
  31. Coordinating and management of organisation resolution of previous findings and the closure of findings.
Profile

Grade 12 or equivalent, Degree or diploma in Risk or related field of study and a Professional Certificate in Internal Audit or working towards the completion thereof preferred. Finance experience, qualification or background will be an advantage. 3-5 years’ experience in Risk Management, Internal Audit or Compliance field. Solid Knowledge and understanding of Internal Audit, Controls, Governance and Compliance. Knowledge of documenting policies and procedures. Detailed knowledge of general business functions and processes. General knowledge of the general tools and techniques of risk management. Detailed understanding of controls evaluation techniques.

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Support Services Financial Manager

Randburg, Gauteng Network Finance

Posted 4 days ago

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Job Description

Reference: NFR003359-JLo-1

Seeking a dynamic team player with an exceptional attitude to join our ranks!

Duties & Responsibilities

A car manufacturer is looking for a Financial Manager to join their finance department.

As a Financial Manager , you will be responsible for the following:

  • Lead and supervise the Support Services team, overseeing all its functions.
  • Serve as a Bank Signatory responsible for authorizing EFT payments and updating creditor banking information.
  • Approve journals and manage the POS system, including releasing purchase orders.
  • Conduct reviews of balance sheet reconciliations and analyze income statements.
  • Review monthly statistical reports and Group charges, including handling Group VAT submissions.
  • Prepare Quarterly Statistical Reports for STATS SA.
  • Manage year-end audits and budgets for Support Services, including preparing and consolidating accounts and assisting with Group Consolidation and annual financial statement preparation for Dormant companies.
  • Prepare flash reports, monthly reports, quarterly reports, and forecasts.
  • Assist departmental management with queries and budgeting.
  • Compile monthly group support services fringe benefit schedules for company cars for payroll, including deduction schedules.
  • Conduct monthly budget versus actual variance analysis.
  • Ensure the implementation and effectiveness of control procedures.
  • Provide ad hoc support for Group management accounting tasks.
Qualifications

Completed Bcom in Finance

Skills

3 - 5 years in a similar role
Attention to detail

Package & Remuneration

R 57000 - R 61000 - Annually

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit .

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

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Admin, Office Support & Services

ELCB Information Services (Pty) Ltd

Posted 18 days ago

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Job Description

Elcb Information Services Job Description

Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business.

Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service .

Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships.

Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service .

Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform.

Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients.

Note: This job description may be subject to change as the needs of the organization evolve.

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Assistant Director : Student Support Services

Johannesburg, Gauteng Department of Higher Education and Training

Posted 3 days ago

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Job Description

Job Title: Assistant Director: Student Support Services

Location: Gauteng, Johannesburg

Deadline: August 21, 2025

Requirements:

  • Grade 12 certificate or equivalent; an appropriate Diploma / Bachelor’s Degree (NQF 7) in Psychology or BA in Social Work (Major in Psychology) or an equivalent qualification.
  • 3-5 years of supervisory experience at salary levels 7 or 8 in an education/teaching and learning environment or related field; sound knowledge of career guidance, including student disability support.
  • Computer literacy in Word, Excel, PowerPoint, Outlook, Teams; good verbal and written communication skills, presentation, and report writing skills; valid driver’s license.

Duties:

  • Oversee the administration, management, and coordination of the student support services unit.
  • Develop the annual operational plan for student support services.
  • Manage and provide student counselling services.
  • Develop and monitor career guidance plans, induction, and orientation programmes, and academic support referral systems.
  • Develop and manage the budget for student support services.
  • Manage student governance, leadership development, gender and disability mainstreaming, health, and wellness programmes.
  • Develop and monitor alumni services and tracking systems for former students.
  • Manage sports, recreation, arts, and culture programmes.
  • Prepare and submit regular reports to the academic board, management, and college council; provide management information to stakeholders.
  • Manage human, financial, and other resources within the unit.
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Support Services Manager Johannesburg North

Randburg, Gauteng Network Finance

Posted 4 days ago

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Job Description

Seeking a Financial Manager

Reference: NFR003359-JLo-1

We are looking for a dynamic team player with an exceptional attitude to join our finance department.

Duties & Responsibilities

A car manufacturer is seeking a Financial Manager. As a Financial Manager , you will be responsible for the following:

  • Lead and supervise the Support Services team, overseeing all its functions.
  • Serve as a Bank Signatory responsible for authorizing EFT payments and updating creditor banking information.
  • Approve journals and manage the POS system, including releasing purchase orders.
  • Conduct reviews of balance sheet reconciliations and analyze income statements.
  • Review monthly statistical reports and Group charges, including handling Group VAT submissions.
  • Prepare Quarterly Statistical Reports for STATS SA.
  • Manage year-end audits and budgets for Support Services, including preparing and consolidating accounts and assisting with Group Consolidation and annual financial statement preparation for Dormant companies.
  • Prepare flash reports, monthly reports, quarterly reports, and forecasts.
  • Assist departmental management with queries and budgeting.
  • Compile monthly group support services fringe benefit schedules for company cars for payroll, including deduction schedules.
  • Conduct monthly budget versus actual variance analysis.
  • Ensure the implementation and effectiveness of control procedures.
  • Provide ad hoc support for Group management accounting tasks.
Qualifications

Completed Bcom in Finance
3 - 5 years’ experience in a similar role
Attention to detail

Package & Remuneration

R 57000 - R 61000 - Annually

If you are interested in this opportunity, please apply directly. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

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DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

Johannesburg, Gauteng Department of Infrastructure Development

Posted 13 days ago

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Job Description

Department of Infrastructure Development

DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

  • Reference Number : refs/023054
  • Directorate : Logistical Office Support Services
  • Number of Posts : 1
  • Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary).
  • Enquiries : Ms. Sikelelwa Mboto /

Requirements :

  • A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate.

Duties :

  • Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint.Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services.Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services.Manage the provision of reproductive and printing services. Manage mass reproduction functions .Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline.Manage training and development of subordinates according to agreed training interventions .Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates.Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc.

Notes :

  • In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on .Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification.The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates).Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Department of Infrastructure Development

Location : Johannesburg (Head Office)

Closing Date : 15-08-2025

Criteria Questions

Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences?

Do you have 5 years’ experience at middle/ senior managerial level?

Do you have a valid drivers?

Do you have a Pre-Entry SMS Certificate?

Please Notes :

  • Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.
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Support Services Senior Assistant – Retainer

Iqtalent

Posted 18 days ago

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Job Description

Application period: 25-Apr-2024 to 09-May-2024

Functional Responsibilities:

Under the supervision of the Project Manager, the incumbent will be responsible for the following tasks:

  1. Assist in the preparation of Purchase Orders, Contracts, LTAs or their Amendments.
  2. Process invoices for goods and services delivered, ensuring accuracy, complete documentation, and timely payment. Follow up to completion and inform partners.
  3. Provide administrative support to conferences, workshops, retreats.
  4. Process travel transactions (authorizations and claims), including in the OneUNOPS system for all personnel, UN officials, and visitors, ensuring compliance with UN rules and regulations.
  5. Provide information on air services, rates, and travel schedules for specific itineraries.
  6. Maintain unit’s documentation, including records and files, ensuring the safekeeping of confidential materials.
  7. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
Monitoring and Progress Controls

Regular bilateral meetings with the supervisor and the portfolio team, along with timely and accountable delivery of services, ensure client satisfaction. This promotes the image and credibility of the team and office as effective service providers in project services and management.

Education/Experience/Language requirements:

*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

*CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY

Education:
  1. Secondary education/High school diploma is required.
  2. University degree (Bachelor’s or Master’s), preferably in Business Administration, Public Administration or other related discipline, will be considered an asset and may substitute for some of the required years of experience.
Required Experience:
  1. A minimum of five (5) years of relevant experience in general administrative or operations support services in national or international public or corporate organizations is required.
Desirable Experience:

(the following experience is optional candidates who do not have it are welcome to apply):

  1. Experience in the UN system organizations is desirable.
  2. Experience in the use of Enterprise systems, including OneUNOPS, is desirable.
Language:
  1. Fluency in English is required.
  2. Knowledge of French or other UN working languages is desired.

Think big. Meet challenges head-on. Help people build better lives. UNOPS embraces diversity and is committed to equal employment opportunities. Our workforce is made up of people from varied nationalities, cultures and races. They speak a range of languages and have different gender identities, sexual orientations, and abilities. We encourage women and candidates from underrepresented groups in UNOPS to apply. These include candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities. Click apply and join us!

Remarks: Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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Service Desk Engineer

Midrand, Gauteng Hire Resolve

Posted today

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Job Description

Hire Resolve is currently seeking a highly skilled Service Desk Engineer on behalf of our esteemed client, a leading specialist in ICT solutions. Our client excels in helping organizations design, support, and manage robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and solutions to a diverse range of clients.

If you are passionate about technology and thrive in fast-paced environments, we encourage you to apply and contribute to the continued success of our client’s innovative IT services.

Responsibilities:
  • Provide high-level, quality service assurance to corporate clients within the Customer Services Operations Centre.
  • Support all technical aspects of Converged Network infrastructure, including MPLS and SDWAN.
  • Report incidents to relevant parties and maintain timely communication with clients regarding technical issues and fault resolutions.
  • Manage and update fault incidents in ITSM, ensuring follow-up with clients until incidents are fully resolved.
  • Collaborate across various organizational levels to ensure effective operations and incident resolution.
  • Handle incident resolution, service request management, fault diagnosis, troubleshooting, monitoring, and vendor management.
  • Deliver 1st line Service Desk support to clients.
Requirements:
  • Emphasize first call resolution.
  • Perform daily system health checks to ensure all systems are operational.
  • Learn and understand the software used and supported by the organization.
  • Take full ownership of issues, ensuring they are resolved from start to finish.
  • Regularly update and address customer queries.
  • Conduct follow-ups after resolution to ensure complete issue resolution.
  • Possess a CCNA certification.
  • Have 3-5 years of experience, with at least 2 years in a networking environment and 1 year focused on service provider roles.
  • Alternatively, hold a Grade 12 qualification with valid CISCO certifications.
Benefits:

Contact Hire Resolve for your next career-changing move.

Full Time

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Service Desk Coordinator

Cape Town, Western Cape Believe Resourcing PTY Ltd

Posted 4 days ago

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Job Description

About our Client:

Our client is a renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong reputation for reliability, innovation, and customer-centricity, our client is trusted by businesses across various sectors for enhancing productivity and streamlining workflows. They are known for their commitment to sustainability and continuous development of advanced solutions tailored to modern business needs.

About the Role:

Step into the role of Service Desk Coordinator, where your Grade 12/Matric qualification, exceptional communication skills, and Microsoft Office prowess, especially in Excel, are your keys to success. Dive into a dynamic position that thrives under pressure, from handling stock takes to orchestrating engineering tasks on Service Now (SNOW). Be the vital link in our operational chain, seamlessly connecting customers, technicians, and departments while delivering top-tier service with every client call. Elevate your career trajectory with this exciting opportunity!

Duties & Responsibilities
  • Assisting with stock takes;
  • Creating engineering tasks on the Service Now system;
  • Performing general administrative duties as required by the supervisor;
  • Providing general assistance and communication between customers, technicians, and relevant departments;
  • Logging calls from clients.
Requirements:
  • Grade 12/Matric qualification;
  • Effective communication skills;
  • Computer literate, with proficiency in Microsoft Office, especially Excel;
  • Ability to work under pressure;

Salary: R10 500 CTC per month.
Working Hours: 08h00 to 16h30, Monday to Friday.

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Service Desk Coordinator

Paarl, Western Cape Believe Resourcing PTY Ltd

Posted 4 days ago

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Job Description

About our Client:

Our client is a renowned leader in office automation and document management, offering a diverse range of solutions including printers, copiers, multifunction devices, document management software, and related services. With a strong reputation for reliability, innovation, and customer-centricity, our client is trusted by businesses across various sectors for enhancing productivity and streamlining workflows. They are known for their commitment to sustainability and continuous development of advanced solutions tailored to modern business needs.

About the Role:

Step into the role of Service Desk Coordinator, where your Grade 12/Matric qualification, exceptional communication skills, and Microsoft Office prowess, especially in Excel, are your keys to success. Dive into a dynamic position that thrives under pressure, from handling stock takes to orchestrating engineering tasks on Service Now (SNOW). Be the vital link in our operational chain, seamlessly connecting customers, technicians, and departments while delivering top-tier service with every client call. Elevate your career trajectory with this exciting opportunity!

Duties & Responsibilities
  • Assisting with stock takes;
  • Creating engineering tasks on the Service Now system;
  • Performing general administrative duties as required by the supervisor;
  • Providing general assistance and communication between customers, technicians, and relevant departments;
  • Logging calls from clients.
Requirements:
  • Grade 12/Matric qualification;
  • Effective communication skills;
  • Computer literate, with proficiency in Microsoft Office, especially Excel;
  • Ability to work under pressure;

Salary: R10 500 CTC per month.
Working Hours: 08h00 to 16h30, Monday to Friday.

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