518 Support Officer jobs in South Africa

The incumbent will provide administrative and other support for the implementation of stakeholder management, extending to patients, Drs and other key stakeholder groups.

KPA 1:Support the implementation of a Comprehensive Stakeholder Engagement and Management Programme
KPI
1.1. In coordination with the Stakeholder Manager, provide support in the implementation of a Stakeholder Management Strategy and supporting processes.
1.2. Assist with the identification analysis, prioritisation and monitoring of stakeholder activities.
1.3. Support the process of stakeholder mapping and periodic review thereof.
1.4. Assist with the implementation of programmes to strengthen partnerships with key internal and
external stakeholders through alignment with SANBS’ vision and strategic objectives.
1.5. Support the divisions with processes of aligning divisional stakeholder plans to the corporate stakeholder plan.
1.6. Assist with implementing ongoing surveys to analyse and assess stakeholder groups' perceptionsand needs and track the distribution of intelligence gathered to relevant internal stakeholders.
1.7. Administer the CRM programme with stakeholders.
1.8. Assist with tracking stakeholder issues and feedback and provide reports.
1.9. Develop a stakeholder management risk register and ingrate it into the divisions’ register.
1.10. Report monthly to the stakeholder Manager the departmental business scorecard.

KPA 2:Financial Management
KPI
2.1. Track the stakeholder management budget in line with strategic objectives and manage allocated funds accordingly.
2.2. Monitor department cost centre reports monthly and flag discrepancies where necessary.
2.3. Assist with the compilation of the department cost centre report as well as an explanation of variances and corrective action taken.

KPA 3:Develop and manage a Stakeholder Database
KPI
3.1. Set up a database that will provide Manage, update and maintain an electronic database of key stakeholders that will provide a snapshot of the complete relationship with each stakeholder as a central resource to be used in managing all aspects of the stakeholder management programme.

KPA 4:Project Administration Report on Projects
KPI
4.1. Assist with the administration of projects that have a direct impact on the development of services or relations between SANBS and its stakeholders.
4.2. Manage project plans for stakeholder initiatives and ensure that agreed deadlines and completion of projects are met.
4.3. Track expenses allocated to each project/initiative to ensure adherence to the approved budget.
4.4. Assist with the compilation of stakeholder reports

• Holistic / Big Picture Thinking
• Problem solving
• Judgement and Decision-making
• Innovation and Creativity

• Ethical behaviour
• Flexibility / Adaptability
• Excellence Orientation
• Personal Development
• Drive and Belief in the Cause
• Resilience and Stress Management
• Professional Image and Visibility

• Customer Service Orientation
• Knowledge sharing
• Conflict Management
• Teamwork
• Communication

• Business and Financial Acumen
• Process Engineering / Systems competence
• Computer Literacy
• Best Practice Thinking.
• Project Administration Management

• Customer Service Orientation
• Ethical Behaviour
• Excellence orientation
• Engaging Diversity
• Teamwork

• Degree in Communications / Marketing / Public Relations. or related field.

• 5 Years’ experience in Stakeholder management.

Enquiries:

Please see the attached Role Description for detailed information.

Applicants are required to provide the names and contact details of THREE Referees including their current employer , and complete the Application for Employment form.

This community is committed to the safety, wellbeing and protection of all children in our care.

Please submit a cover letter, current CV/resume, and a list of three referees. Please submit your application through the ‘Apply for Job’ button.

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In applying for a position with Melbourne Archdiocese Catholic Schools (MACS), you will be asked to provide certain personal information to enable your application to be considered. Any personal information that is provided to MACS in relation to an application for employment will be handled in accordance with MACS’s obligations under the Privacy Act 1988 (Cth). To find out more about how MACS handles personal information, you are encouraged to read the MACS Privacy Policy .

MAIN FUNCTIONS OF THE JOB

 Allocations

• Ensures that all bank statement allocations are done correctly and timeously.
• Ensures that all other allocations, including dynamic file allocation to advances deals are done correctly and timeously as directed by the Central Support manager.
• Manages the robotic process for allocations implemented by the bank.

  Wealth Support

• Responsible for the follow key areas related to allocations as directed by the Central Support Manager:
• Ensuring administration support is provided to wealth consultants to effectively and efficiently open up new unit trust accounts.
• Assisting with reporting requirements relating to wealth division.
• Assisting with the development of key performance indicators for wealth as identified by GM: Retail and Wealth and GM: Operations.

  Policies and procedures

• Creation of a central point of contact for all policies and procedures for the Bank.
• Assignment of resources to draft, co-ordinate and facilitate updates or new policies as and when required.
• Actively managing feedback and process of changes to Policies and procedures.
• Ensuring all new policies drafted is rolled out effectively within the bank via the Banking’s training divisions or relevant department as appropriate.

  Centralisation of Payments

• Managing of all emails & queries received in the central payments email.
• Scheduling of daily payments received from all branches and customer services.
• Facilitate requests for early withdrawals.
• Assisting with reporting requirements relating to central payments.
• Processing of daily payments on Imal, Enterprise, Swift and Corporate Plus. Processing Efts and internal transfers.
• Process withdrawal requests for Attorney Trust Saver Accounts
• Assists central operations with any key support requirements as the need arises as directed by the Central Support Manager. 

QUALIFICATIONS

• Matric
• B.Com or equivalent
• Advanced Computer skills

  PREFERRED EXPERIENCE

• 2 years Administration experience
• At least 1 years’ experience within a Financial Services institution will be an advantage

  KNOWLEDGE

• MS Office
• Swift
• Banking systems

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Employment Placement and Support Officer

Location: Broome, WA Organisation: Kimberley Personnel Inc. Employment Type: Full-Time | Permanent

Are you passionate about helping people with disability gain meaningful employment? Kimberley Personnel Inc. is seeking a dedicated and driven Employment Placement and Support Officer (EPSO) to join our dynamic team in Broome.

In this role, you will play a vital part in helping individuals with disability, injury, or illness prepare for, secure, and thrive in employment. You will provide tailored support to clients through job planning, training, and ongoing workplace assistance, while also building strong relationships with local employers to facilitate successful job placements.

What You’ll Do
Support clients through the employment journey—from registration to job placement and long-term retention
Develop and monitor Job Plans aligned with client strengths, interests, and employment goals
Engage with employers to source job opportunities and create inclusive workplaces
Arrange workplace modifications, assistive technology, and disability awareness training
Maintain accurate documentation and compliance with DES guidelines using systems such as ESS-Web and Bridge
Deliver outstanding client and employer support to ensure sustainable employment outcomes

What You’ll Bring
A genuine passion for empowering people with disability to achieve their employment goals
Proven ability to build and maintain positive relationships with clients and employers
Strong organisational and time management skills
Excellent communication and interpersonal skills
Cultural sensitivity and a commitment to inclusive practices
Tech-savvy with solid administrative and data entry skills
A problem-solver with initiative and resilience

Essential Requirements
Current WA Driver’s Licence
National Police Clearance and Working With Children Check
Demonstrated computer literacy
Experience in employment services or a similar field (desirable)

Why Join Us?

At Kimberley Personnel Inc., we’re committed to social inclusion and supporting people with disability into employment. You’ll be part of a values-driven team making a meaningful impact in the lives of others every day.

Organisation: Islamic Relief South Africa

Location: Cape Town, South Africa

Reports to: Head of Fund Development

Islamic Relief

Islamic Relief South Africa (IRSA) is an independently registered NGO affiliated to Islamic Relief Worldwide (IRW), the world’s largest, independent Muslim humanitarian organisation. Islamic Relief’s mission is to help the poor and those in need regardless of race, colour, political affiliation, gender or belief to live sustainable, self-reliant lives within safe and caring communities.

Purpose of Department

To develop and implement strategies to increase the funding income of Islamic Relief through a range of fundraising initiatives and through acquisition and retention of donors, volunteers and supporters.

Purpose of Position

• To provide a comprehensive administrative, and office management support service to the Fund Development Department.
• To establish and maintain effective communication with all regional fundraising teams and other functions of IRSA.
• To provide support to fundraising and volunteering activities and projects to help ensure that maximum income is received.

Key Interfaces

• Reports to Head of Fund Development
• Works closely with Regional Fundraising Mangers, National Events and Challenges Co-Ordinator, Donor Care and Orphans Co-Ordinator and the wider Fund Development team.
• Works closely with Finance, Communications teams
• Liaises at all levels within the organisation

Scope and Authority :

• Provide administrative and secretarial support to the Fund Development team.
• Setup and maintain effective systems for collecting, collating, reporting data andcommunicating relevant information as required by Islamic Relief
• Carry out research to aid the development of new fundraising initiatives
• Assist with the co-ordination and communication of fundraising activities

Key Accountabilities

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:

1.To provide general support to the Fund Development Department

• Dealing with internal and external enquiries, book travel and accommodation
• Help co-ordinate away days and facilitate team meetings and also responsible for arranging meetings for the department when required
• Raising invoices and expense claims on behalf of the team and assist with monitoring departmental expenses and income
• Liaising with colleagues across all departments
• Responsible to bringing to the attention of Head of Fund Development any issues of concern which may arise as a result of work and other function of Islamic Relief
• Responsible for maintaininga planner of all Community Fundraising, National events and challenges activities that can be made available to all staff and also responsible for diary keeping of the Head of Fund Development and other management in the fundraising team.
• Submitting briefs for marketing assets required by the team

2.To ensure clear information flow between the Fund Development Department and various functions of Islamic Relief

• Keep meeting minutes and follow up on action points
• Distribution of campaign, event and appeal materials such as printed literature
• Preparing presentations and documents for fundraising staff to promote work to various sections of the supporter base and wider community
• Archiving literature/outputs
• Deal with incoming correspondence and requests, drafting replies, etc. for approval
• Providing information to other departments

3. Support various Department activities

• To take part in regular briefings about Fundraising activities and disseminate information to other staff where appropriate.
• Help prepare processes, procedures and guidelines.
• Collating and analysing data from various activities.
• Assist with developing report templates for all departmental activities.
• Ensure reports are completed according to agreed timescales
• Keep a log of all activities
• To ensure that relevant assets and merchandise are prepared and delivered to the Fundraising staff according to agreed timescales.

4. External Communication

• Liaise with other departments and external bodies as and when required
• Make calls to donors, volunteers and supporters as required.
• Liaise with suppliers and external partners as when required.
• Producing letters on behalf of Fundraising staff.

5. Maintain fundraising, finance and administrative records;

• Produce reports as required.
• Assist with developing report templates for all departmental activities.
• Ensure reports are completed according to agreed timescales
• Maintain and order stocks of stationery, materials and merchandise; recording usage as required.

Other

• Any other task as deemed appropriate by line manager in improving the efficiency and performance of Islamic Relief.
• To work flexibly according to the demands of the organisation and to perform such other duties, within the competence of the post holder, which may be required, reasonably, from time to time, including work outside of normal hours.

General Duties of Islamic Relief Staff Member

• Contribute to the effective and efficient running of Islamic Relief as appropriate
• Participate, as appropriate, in Staff forums and Meetings
• Adhere to Islamic Relief’s Policies and Procedures
• Represent Islamic Relief to the wider community as appropriate
• Treat all colleagues, volunteers and members of the public with dignity and work within and adhere to Islamic Relief’s equal opportunities statement and polices.
• Ensure professionalism and credibility at all times
• Any other tasks deemed appropriate by manager within the scope of the role

Educational Qualification:

• Tertiary qualification/s in relevant & related discipline
• Experience in a secretarial or administrative role
• Significant voluntary or professional fundraising experience

Skills & Knowledge Required

It is essential that the post holder shows a good understanding and empathy with the IslamicValues and principles as well as commitment to IRSA’s vision and mission.

Experience

• Experience in managing day-to-day administrative tasks
• Experience planning, prioritising and working to tight timescales
• Experience in multi-tasking and working on various projects at one time
• Experience of setting up and maintaining management information and data retrieval systems
• Experience of diary and correspondence management
• Experience of maintaining financial records

Knowledge, Skills and Attributes

• Excellent levels of computer literacy
• Excellent organizational skills
• Excellent communication skills, written and verbal
• Knowledge and understanding of using relationship management database software
• Ability to collate data and produce reports
• Ability to work effectively on own initiative and as part of a team, without close supervision
• Strong motivation and empathy towards the aims and objective of the organization
• Numerical skills, the ability to work accurately under pressure and pay attention to detail
• Ability to represent Islamic Relief in a wide range of situations
• Able to demonstrate a consistent approach to others with confidence and integrity
• Broad understanding of fundraising techniques and the specific value, role and techniques utilised within Fundraising activity
• Initiative – ability to formulate own ideas and action plans. Implementing own initiatives and those of others to achieve organisational objectives.
• Resilient and solution focussed – able to deal positively with setbacks, identify and implement solutions to difficulties
• Use information technology systems and packages within a work environment that will assist with this role.
• Fluent written and spoken English
• Willingness to be flexible about hours and location of work in order to accommodate events, functions and work activity.

Key Islamic Relief Qualities Required

• It is essential that the post holder shows a good understanding and sympathy with Islamic values and principles as well as commitment to IR’s vision and mission as per below:
• Excellence (Ihsan): Our actions in tackling poverty are marked by excellence in our operations and conduct which are deserving of the people we serve.
• Sincerity (Ikhlas): In responding to poverty and suffering our efforts are driven by sincerity to God and the need to fulfil our obligations to humanity
• Social Justice (Adl): Our work is founded on enabling people and institutions to fulfil the rights of the poor and vulnerable. We work to empower the dispossessed towards realising their God-given human potential and developing their capabilities and resources.
• Compassion (Rahma): We believe the protection and well-being of every life is of paramount importance and we shall join with other humanitarian actors to act as one in responding to suffering brought on by disasters, poverty and injustice.
• Custodianship (Amana) : We uphold our duty of custodianship over the earth, its resources and the trust people place in us as humanitarian and development practitioners to be transparent and accountable.

Please forward a copy of the completed application form (available on the website), 1 page motivational letter and your CV along with a certified copy of your ID to before 18 April 2025 .

Dearest applicant, kindly consider the following:

If the requirements of the application as above, is not met, we will consider the application as incomplete and this will therefore not be accepted.

Please consider your application as unsuccessful if you are not contacted within a month after the closing date.

Over and above operational requirements Islamic Relief South Africa will take into account the country’s and organizational employment equity imperatives.