What Jobs are available for Student Services in South Africa?

Location: Cape Town
Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote
Contract Type: 6-month Fixed-Term Contract
Working Hours: 07H00 - 15H30 SAST
Reports to: Team Leader - Student Services
Job summary:
The Student Services Advisor will be responsible for a range of basic administrative functions contributing to the effective services of students across Higher Education and VET programs.

The role will entail primarily data entry into the student management systems and responding to student queries but will also involve a degree of initiative to support the Student Services team.
Key Responsibilities:
Student Services Processes

• Provide general advice to staff and students about:

• student and course related policy, procedures and regulations

• enrolment options, student administration processes and timelines,

• basic course advice and progression

• Assist with the professional and timely processing of:

• Requests for Amendment to Enrolment, Course Withdrawals, Leave of Absence, re-enrolment

• Cross faculty requests
• Personal detail change requests
• Participate in ongoing training and development to ensure understanding and proficiency across all student services areas
• Quality assurance- ensure all enrolments meet the requirements of the University policy

Customer Service

• Ensure all enquiries are acknowledged and promptly responded to according to an agreed Service Level Agreement ensuring excellent customer service
• Deliver high-quality processes that deliver exemplary service performance

Planning, Coordination and Support

• As required support the wider student operations to provide an exceptional student experience.
• Assist with student progression, exams, results, and any other cyclical student process across Higher Education and VET

Key Relationships:
Internal

• Student Services
• Student Advisors
• Course consultants

External

• Students

What does success look like?

• A high-level of student satisfaction, success and engagement as evidenced through student satisfaction surveys
• Timely and quality completion of administrative tasks to support the student experience as per a Service Level Agreement
• The ability to identify and report on issues affecting students and the capacity to propose strategies that will help to resolve them
• Ability to actively demonstrate the Company's values

Requirements

• Able to thrive in a high performing and values-based environment
• Demonstrated ability to positively contribute to the development of a culture that maximises employee and student engagement
• A solution-focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions and provision of advice about, and interpretation of, policies and procedures, preferably in a tertiary education institution
• A demonstrated commitment to exemplary customer service principles and the ability to be flexible and responsive to customer needs
• Evidence of being a hands-on self-starter with a solution-focused attitude to problem solving
• Demonstrated high level computer literacy including the use of e-mail, word processing, spreadsheet, and database applications and the demonstrated capacity to learn new programs
• Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students
• Excellent written communication skills and an eye for detail
• Ability to communicate and work effectively in a team environment
• Tertiary qualification, or substantial progress towards the completion of a tertiary qualification is highly desired

Benefits
About OES
OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values
We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance:
We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork:
We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation:
We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity
: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks
• Policy T&Cs apply for certain benefits

• To lead and manage the Planning, Implementation and Provision of Comprehensive Primary Health Care, the management of HIV & AIDS, Health Promotion services within the University. Provide effective leadership and oversight of the managerial function in the Student Health Services Clinics within the University. These should be conducted within the context of current and emerging diseases and infections nationally and globally.

• Direct the provision of health care to all NMU students in accordance with institutional policies, National legislation and guidelines.
• Direct the establishment of new and updating of current Policies, guidelines and standard operating procedures pertaining to the health and wellbeing of students at the institution.
• Direct the growth, development and expansion of the Human resource management.
• Direct the Finances of the department ensuring good governance and continued monitoring their off.
• Direct the departments work procedures while ensuring quality service delivery to students.
• Provide sector specific leadership through Consultancy, expertise sharing and negotiating ensuring the expansion, development and continued growth of the department.

CORE COMPETENCIES

• Health promotion practices Health promotion programmingHealth services management

• Primary Health care practiceRelevant Legislation Interpersonal relationships

• Communication (oral and written) Decision Making Project management

• Report writing Computer literacy Time management
• Presentation skills
• Management of emergencies
• Innovation

• Hons. Degree in Nursing, a Masters degree would be an added advantage.
• A Management qualification would be an added advantage.
• 6 - 8 years relevant management experience as a professional nurse in a primary health care clinic, hospital, and or academic institution.
• Further certificates in adult clinical care, family planning, sexually transmitted diseases, ARV management, TB management and health care management.
• A valid drivers license with own transport is essential.

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

Job Description
The Invictus Education Group is seeking a proactive and student-focused Student Support Administrator to join our Distance Campus team in Umhlanga.

This in-office role is pivotal in ensuring a seamless student onboarding experience and providing ongoing support throughout the student's learning journey. The successful candidate will play a key role in reinforcing communication and engagement from registration through to completion, helping students stay informed, motivated, and on track.

Requirements
Essential Qualifications & Experience:
A minimum of 2 years work experience in a customer service role and one year experience within the private education sector. A completed tertiary qualification will be an advantage.

Essential Skills

• Strong computer and systems literacy
• Problem solving skills
• Strong administrative skills
• Strong interpersonal, verbal, and written communication skills
• Service delivery orientation
• Ability to analyze and report on data.
• Advise on initiatives to improve/close service delivery gaps
• Ability to advise on initiatives to improve/close service delivery gaps

Qualities

• Ability to work under pressure
• Patient, empathetic and helpful
• Sense of urgency
• Organized
• Sense of urgency
• Attention to detail
• Ability to work independently

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Eastern Cape, Eastern Cape

FACULTY OF LAW

Legal Aid Clinic

ATTORNEY: STUDENT SUPPORT (One-Year Fixed Term Contract)

Minimum Requirements:

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years' post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applica

Added Advantages:

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

Key Roles and Responsibilities Include:

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.

• Facilitate the training of candidate attorneys and students as required.

• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

Leading

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

Closing Date: 10 October 2025

To apply: Interested applicants who meet the criteria are invited to:

Visit the Website for a more comprehensive advert and to apply online.

1. Applications must be accompanied by:
   
   a) A recent and comprehensive curriculum vitae
   
   b) A Covering Letter stating how applicants satisfy the requirements of the advertised position/s
   
   c) A completed University of Fort Hare Application Form
   
   d) Copies of the applicant's qualifications. Foreign qualifications must be accompanied by an evaluation certificate from SAQA.
2. No faxed, emailed or walk-ins (hard copies) will be accepted.
3. Applicants are urged to ensure that their applications reach the Human Resources Department before the closing date. Late or incomplete applications will not be considered.
4. Failure to comply with the above directions will result in the application/s being disqualified

Note: Correspondence will be conducted with short-listed candidates only. Queries can be directed to Fungai Matumba on and

The University reserves the right NOT to make a permanent appointment at this stage.

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

For more information please contact:

Fungai Matumba

Eastern Cape, Eastern Cape

Since its bold founding in 1916, the University of Fort Hare has embodied courage, resilience, and the pursuit of transformation. From its proud legacy as a cradle of African leadership and intellectual liberation to its continued determination to overcome contemporary challenges, Fort Hare's spirit of renewal endures. The University has been steadily advancing its transformative journey over the years — the Decade of Renewal, marked by accountability, innovation, and academic excellence.

Located in the heart of the Eastern Cape, Fort Hare offers more than just a place to work; it offers a purpose. Here, you can help shape the future of one of South Africa's most historic and culturally rich institutions, while enjoying the province's natural beauty, sense of community, and space for professional growth.

Are you ready to be part of this journey and help reposition this iconic institution to the place it so richly deserves?

Applications are invited from visionary and committed professionals ready to make a lasting impact in the University's ongoing renewal.

Faculty of Law

Legal Aid Clinic

Junior Attorney: Student Support (One-Year Fixed Term Contract)

Minimum Requirements:

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years' post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applica

Added Advantages:

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

Key Roles and Responsibilities Include:

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
• Facilitate the training of candidate attorneys and students as required.
• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

Leading

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

ENQUIRIES:

Queries regarding job content can be directed to Ms. Fungai Matumba on and

The University reserves the right to make an appointment or not to fill the post.

Correspondence will be limited to shortlisted candidates only. Should you not hear from us within eight weeks of the closing date, please consider your application unsuccessful.

APPLICATIONS:Interested candidates who meet the criteria are invited to visit the website for a more comprehensive advert.

Applications must be made online before the closing date, and the following documents must be attached:

• A completed University of Fort Hare application form,

• Detailed Curriculum Vitae,

• A Cover letter stating how you satisfy the requirements of the advertised position,

• Names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees,

• Copies of all your academic qualifications and proof of registration with professional bodies,

• If applying for an academic position, a list of accredited research output and/or a portfolio of your creative output.

• Incomplete or applications received after the closing date will not be considered.

CLOSING DATE: 2 November 2025

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

• A four-year LLB Degree
• Proof of Admission and Practice as an Attorney of the High Court of South Africa
• Proof of Registration and good standing with the relevant Legal Practice Council
• A minimum of three - five years post-admission legal practice experience.
• Proven ability and experience in criminal and civil litigation as well as case management.
• A service record of your current employer/last employer only applicable to external applicants.

• Experience in teaching and/or facilitating legal education and/or training in a higher education environment
• A copy of your driver's license,
• An advanced degree in Law

• Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
• Facilitate the training of candidate attorneys and students as required.
• Ensure active involvement in research activities of the UFH Legal Aid Clinic.
• Provide legal services in line with services offered by the UFH Legal Aid Clinic.
• Coordinating provision for client consultations for law students
• Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
• Work in a team with colleagues within the Faculty.
• Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

• The ability to cope with a frequently changing environment and to adapt to evolving situations.
• The ability to be reliable, responsible, dependable, and fulfill obligations.

• The ability to plan work and to follow plans.
• The ability to carefully analyze information and use logic to address issues and problems at work.

• The ability to adhere to rules and strictly follow work regulations.
• Excellent interpersonal and communication skills.
• Good research skills and writing abilities.
• Proficient in using MS Office.

• The ability to lead, take charge of situations, and offer opinions and directions to others.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

• The ability to be sensitive and understanding of the needs and feelings of others.
• The ability to make decisions through consultation, collaboration, and working with close supervision.

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

• Manage and file correspondence, documentation, drawings, reports, and task briefs.
• Handle internal and external communications professionally.
• Compile monthly technical services reports and expenditure applications.
• Utilize software for asset management, repairs, and maintenance cost control.
• Participate in property management, development, and service provider meetings.
• Apply HR and industrial relations procedures (Labour Relations Act).
• Implement company policies, technical specifications, and contract terms.
• Manage procurement processes nationally.
• Coordinate audits and submit tenders and proposals for new business.
• Oversee documentation handover for new developments and upgrades.
• Maintain and file electrical compliance certificates.
• Ensure major expenses align with budget timelines.
• Communicate with stakeholders regarding maintenance and service work.
• Ensure contracted services meet service agreement standards.
• Provide reports to Asset Managers and attend monthly portfolio meetings.
• Assist with day-to-day maintenance issues and service contract audits.
• Support compilation of expense schedules, ops cost schedules, and national rates.
• Monitor staff performance and training needs.

Financial Budgeting and Cost Control

• Assist in formulating and managing annual repairs and maintenance budgets.
• Update planned maintenance budgets and control expenditures.
• Manage facilities cost allocation and recovery.
• Expedite orders and invoices and adjudicate tenders/quotations.
• Apply expenditure and authority limits procedures.
• Provide operating cost budgets for new developments.

Technical Support and Service

• Attend property-related meetings and support new developments and inspections.
• Liaise with customers regarding service requests and deficiencies.
• Coordinate with service providers for query resolution and service delivery.
• Ensure fair use of service providers per company policy.
• Liaise with local authorities and government departments.

Maintenance of Building Assets

• Maintain building assets per investment strategy and benchmarks:
  • Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.
• Conduct annual building condition audits and due diligence surveys.

Candidate Profile

The ideal candidate will demonstrate:

• Strong communication and time management skills.
• Innovative thinking and process adherence.
• Professional interaction with tenants and landlords.
• Reliability, transparency, and a positive attitude.
• Assertiveness and empathy in client and staff engagement.
• Organizational and planning capabilities.
• High moral standards and motivation.

Skills and Competencies

• Communication, planning, organization, and deadline management.
• Professionalism and leadership by example.
• Sensitivity to operational and human capital needs.
• Ability to foster a productive office environment.

Qualifications and Experience

• Grade 12 (Matric) and a relevant Diploma or Degree in Property Studies.
• 1–3 years of experience in property management.
• Proficiency in MS Office and Excel.
• Strong attention to detail and numerical accuracy.

The Focus Group Cape Town, South Africa 08 October 2025 Junior / Mid 0 - 0 Full Time Cost to Company 1 years - 3 years Skills Property Administration Technical Vendor Management Procurement Financial Planning Budget Management Cost Controlling Audits Compliance Management Microsoft Office Organizational Management Industries Property Asset Management Real Estate Job Description

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

Manage and file correspondence, documentation, drawings, reports, and task briefs.

Handle internal and external communications professionally.

Compile monthly technical services reports and expenditure applications.

Utilize software for asset management, repairs, and maintenance cost control.

Participate in property management, development, and service provider meetings.

HR and industrial relations procedures (Labour Relations Act).

Implement company policies, technical specifications, and contract terms.

Manage procurement processes nationally.

Coordinate audits and submit tenders and proposals for new business.

Oversee documentation handover for new developments and upgrades.

Maintain and file electrical compliance certificates.

Ensure major expenses align with budget timelines.

Communicate with stakeholders regarding maintenance and service work.

Ensure contracted services meet service agreement standards.

Provide reports to Asset Managers and attend monthly portfolio meetings.

Assist with day-to-day maintenance issues and service contract audits.

Support compilation of expense schedules, ops cost schedules, and national rates.

Monitor staff performance and training needs.

Financial Budgeting and Cost Control

Assist in formulating and managing annual repairs and maintenance budgets.

Update planned maintenance budgets and control expenditures.

Manage facilities cost allocation and recovery.

Expedite orders and invoices and adjudicate tenders/quotations.

expenditure and authority limits procedures.

Provide operating cost budgets for new developments.

Technical Support and Service

Attend property-related meetings and support new developments and inspections.

Liaise with customers regarding service requests and deficiencies.

Coordinate with service providers for query resolution and service delivery.

Ensure fair use of service providers per company policy.

Liaise with local authorities and government departments.

Maintenance of Building Assets

Maintain building assets per investment strategy and benchmarks:

Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.

Conduct annual building condition audits and due diligence surveys.

Candidate Profile

The ideal candidate will demonstrate:

Strong communication and time management skills.

Innovative thinking and process adherence.

Professional interaction with tenants and landlords.

Reliability, transparency, and a positive attitude.

Assertiveness and empathy in client and staff engagement.

Organizational and planning capabilities.

High moral standards and motivation.

Skills and Competencies

Communication, planning, organization, and deadline management.

Professionalism and leadership by example.

Sensitivity to operational and human capital needs.

Ability to foster a productive office environment.

Qualifications and Experience

Grade 12 (Matric) and a relevant Diploma or Degree in Property Studies.

1–3 years of experience in property management.

Proficiency in MS Office and Excel.

Strong attention to detail and numerical accuracy.