10 Student Aid jobs in South Africa

Student Support Consultant - Assessments Listing reference: manco_000750 Listing status: Online Apply by: 31 August 2025 Position summary Job category: University and Academy Location: Durban Contract: Permanent EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. Student Support Consultant - Assessments CORE PURPOSEThe core purpose of the job is to provide high quality and internationally reputable student service via telephonic, digital or any other means of communication required by the organization. To apply first responder resolution practices and problem solving ability, together with excellent verbal and written communication. CORE FUNCTIONS INCLUDE: To provide administrative assistance to students who contact MANCOSA with an assessment-related query telephonically, via a live chat or by sending an email via the ticketing system, so as to provide satisfactory resolution to the student query. The Assessments Student Support Consultant must offer guidance to students across a range of assessment related aspects. Collaborating with team members and relevant stakeholders to assist students for query resolution. Ensure all assessment-related student support needs are met and always in line with the organizational vision, mission and strategy. Efficiently handle operations within the call center and administration unit whilst maintaining service levels that are agreed upon and measured against key performance indicators. Develop and Improve student satisfaction strategies through efficient use of communication skills, available systems, tools and processes QUALIFICATIONS Matric EXPERIENCE AND SKILLS Minimum 2 years’ experience in a customer service related environment Excellent writing skills and attention to detail on email ADVANTAGES Qualification in Customer Care/Services GENERAL Willingness to work overtime when required. Special or ad-hoc projects may be allocated as determined by the institutions operational requirements and interdepartmental process integration requirements. #J-18808-Ljbffr

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives: growth, stakeholder engagement, and operational and academic excellence. In doing so, the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:

• Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
• Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
• Actioning the appropriate follow-up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the SOP.
• Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
• Reporting daily targets in accordance with key tracking points to the unit line manager and through discussions provide suggestions for the improvement of service and retention initiatives.
• Facilitating the resolution of queries and complaints arising from the Student Registration Support unit as well as conducting follow-ups emanating from the customer satisfaction surveys.
• Investigating and resolving queries and complaints as determined by the Registration Support Manager.
• Contributing to re-engineering business processes and applicable policies, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed.
• Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
• Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.

QUALIFICATIONS

Relevant computer applications certificates and/or call centre system training would be an advantage.

EXPERIENCE AND SKILLS

• Minimum two (2) years ’ experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Possess an ability to adopt and solve problems.
• Must be able to make sound judgment under pressure.
• Stress tolerance.
• High energy level.
• Integrity.

ADVANTAGES

• Experience with help desk support would be an added advantage.

GENERAL

Must be able to work weekends and overtime when necessary.

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Job category: Others: Administrative Support and Secretarial

Location: Durban

Contract: Fixed Term Contract

EE position: Yes

Introduction

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN.

CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives of growth, stakeholder engagement, and operational and academic excellence. The incumbent will perform a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:

1. Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
2. Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
3. Actioning the appropriate follow-up mechanism for Cancellations, Deferrals, and Change of Electives (COE) in accordance with the SOP.
4. Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
5. Reporting daily targets in accordance with key tracking points to the unit line manager and providing suggestions for the improvement of service and retention initiatives.
6. Facilitating the resolution of queries and complaints arising from the Student Registration Support unit and conducting follow-ups from customer satisfaction surveys.
7. Investigating and resolving queries and complaints as determined by the Student Services Manager.
8. Contributing to re-engineering business processes and applicable policies to enhance efficiency and quality of activities executed.
9. Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
10. Administering records within the department including reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.

QUALIFICATIONS

Relevant computer applications certificates and/or Call Centre system training would be an advantage.

EXPERIENCE AND SKILLS

1. Minimum two (2) years experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
2. Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
3. Strong interpersonal skills.
4. Excellent verbal and written communication skills.
5. Ability to adopt and solve problems.
6. Must be able to make sound judgement under pressure.
7. Stress tolerance.
8. High energy level.
9. Integrity.

ADVANTAGES

1. Experience with help desk support would be an added advantage.

GENERAL

Must be able to work weekends and overtime when necessary.

#J-18808-Ljbffr

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available. STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN CORE PURPOSE The core purpose of the job is to comply with initiatives relating to the key institutional objectives: growth, stakeholder engagement, and operational and academic excellence. In doing so, the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service. CORE FUNCTIONS: Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status. Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified. Actioning the appropriate follow-up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the SOP. Tracking each registration across registration categories in alignment with the SOPs and communicated targets. Reporting daily targets in accordance with key tracking points to the unit line manager and through discussions provide suggestions for the improvement of service and retention initiatives. Facilitating the resolution of queries and complaints arising from the Student Registration Support unit as well as conducting follow-ups emanating from the customer satisfaction surveys. Investigating and resolving queries and complaints as determined by the Registration Support Manager. Contributing to re-engineering business processes and applicable policies, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed. Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements. Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing. QUALIFICATIONS Relevant computer applications certificates and/or call centre system training would be an advantage. EXPERIENCE AND SKILLS Minimum two (2) years ’ experience in a customer service-related environment and a minimum of one (1) year in a sales environment. Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet, and Email). Strong interpersonal skills. Excellent verbal and written communication skills. Possess an ability to adopt and solve problems. Must be able to make sound judgment under pressure. Stress tolerance. High energy level. Integrity. ADVANTAGES Experience with help desk support would be an added advantage. GENERAL Must be able to work weekends and overtime when necessary. #J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Date Posted: 08/15/2025Req ID: 44846Faculty/Division: Vice Provost Strategic Enrolment ManagementDepartment: University Registrar's OfficeCampus: St. George (Downtown Toronto)Position Number: 00058591 Description: About us: The Financial Aid Office in the University Registrar’s Office at the University of Toronto is responsible for the University’s administration of financial aid programs, including U. S. student aid programs and government student aid programs from jurisdictions within Canada, along with other financial supports (e.g., loans to students in professional programs), and internal U of T specific financial aid programs.Your opportunity: Under direction of the Associate Director, Financial Aid, the Financial Aid Counsellor works as part of a team to administer U. S. student aid programs such as the U. S. Direct Loans Programs, Sallie Mae, Earnest loans, as well as government student aid programs from jurisdictions within Canada. This includes interpreting and applying academic and government financial aid rules, accurately reporting on program uptake, and training and providing information to staff and the academic divisions to ensure both student needs and program requirements are met.The Financial Aid Counsellor serves as a resource to staff in the University Registrar’s Office and academic divisions around the University, on matters related to U. S. student aid programs, government student aid programs from jurisdictions within Canada, other financial support programs (e.g., loans for students in professional programs, sponsorship programs). The Counsellor educates students and colleagues on financial aid related matters through financial counselling, information workshops and training sessions, presentations at the institutional, provincial and national levels.Your responsibilities will include: Advising students on financial aid/award matters by probing and providing a range of options and possible outcomes Interpreting and applying academic and government financial aid rules to ensure students meet requirements Facilitating educational workshops and seminars Advising students on budgeting and personal financial management Reviewing and assessing financial aid appeals for acceptability Interpreting applicable guidelines and protocols to determine policy violations Responding to service requests in a timely fashion Tracking and monitoring contact with students Essential Qualifications: Bachelor's Degree or acceptable combination of equivalent experience Minimum four (4) years of relevant experience in a high volume environment, preferably a university or college institution Direct experience in a financial aid environment: administering student financial aid programs (university and government financial aid programs) Experience advising and/or counselling students on financial aid (ex: relevant financial aid programs, preparation of financial plans and strategies to access funding) Experience conducting presentations/workshops/training sessions to external and internal attendees Experience with interpreting and applying institutional, government, agency and department policies, procedures and guidelines Experience with document management systems Strong oral and written communication skills, with demonstrated presentation skills to large and diverse groups; Ability to effectively provide information and advice to staff, students and general public, individually or in group settings (i.e. one-on-one or group session and/or workshops) Advanced computer skills must include word processing, creating and manipulating spreadsheets, posting to and navigating websites, creating Power Point presentations Strong analytical skills and attention to details Strong student service orientation: tact and diplomacy in dealing with students and students’ family members, relate well with a diverse student population, at times address an upset or irate student, maintain confidentiality in working with student information Ability to adapt to new procedures quickly and accurately; must be able to use independent judgment and discretion when processing applications and responding to enquiries Ability to work in a high volume environment and ability to work well under pressure Assets (Nonessential): Familiarity with the University’s student information system or with a comparable system is highly desirable Familiarity with financial budgeting tools and resources is desirable To be successful in this role you will be: Adaptable Organized Team player Note: This is an approximately 12-month term position from September 2025 to August 2026. Closing Date: 08/26/2025, 11:59 PM ETEmployee Group: USWAppointment Type : Budget - Term; This is an approximately 12-month term position.Schedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Fiona Chan Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2 SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position. Diversity Statement The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see. Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please . #J-18808-Ljbffr

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Date Posted: 08/15/2025Req ID: 44846Faculty/Division: Vice Provost Strategic Enrolment ManagementDepartment: University Registrar's OfficeCampus: St. George (Downtown Toronto)Position Number: 00058591 Description: About us: The Financial Aid Office in the University Registrar’s Office at the University of Toronto is responsible for the University’s administration of financial aid programs, including U. S. student aid programs and government student aid programs from jurisdictions within Canada, along with other financial supports (e.g., loans to students in professional programs), and internal U of T specific financial aid programs.Your opportunity: Under direction of the Associate Director, Financial Aid, the Financial Aid Counsellor works as part of a team to administer U. S. student aid programs such as the U. S. Direct Loans Programs, Sallie Mae, Earnest loans, as well as government student aid programs from jurisdictions within Canada. This includes interpreting and applying academic and government financial aid rules, accurately reporting on program uptake, and training and providing information to staff and the academic divisions to ensure both student needs and program requirements are met.The Financial Aid Counsellor serves as a resource to staff in the University Registrar’s Office and academic divisions around the University, on matters related to U. S. student aid programs, government student aid programs from jurisdictions within Canada, other financial support programs (e.g., loans for students in professional programs, sponsorship programs). The Counsellor educates students and colleagues on financial aid related matters through financial counselling, information workshops and training sessions, presentations at the institutional, provincial and national levels.Your responsibilities will include: Advising students on financial aid/award matters by probing and providing a range of options and possible outcomes Interpreting and applying academic and government financial aid rules to ensure students meet requirements Facilitating educational workshops and seminars Advising students on budgeting and personal financial management Reviewing and assessing financial aid appeals for acceptability Interpreting applicable guidelines and protocols to determine policy violations Responding to service requests in a timely fashion Tracking and monitoring contact with students Essential Qualifications: Bachelor's Degree or acceptable combination of equivalent experience Minimum four (4) years of relevant experience in a high volume environment, preferably a university or college institution Direct experience in a financial aid environment: administering student financial aid programs (university and government financial aid programs) Experience advising and/or counselling students on financial aid (ex: relevant financial aid programs, preparation of financial plans and strategies to access funding) Experience conducting presentations/workshops/training sessions to external and internal attendees Experience with interpreting and applying institutional, government, agency and department policies, procedures and guidelines Experience with document management systems Strong oral and written communication skills, with demonstrated presentation skills to large and diverse groups; Ability to effectively provide information and advice to staff, students and general public, individually or in group settings (i.e. one-on-one or group session and/or workshops) Advanced computer skills must include word processing, creating and manipulating spreadsheets, posting to and navigating websites, creating Power Point presentations Strong analytical skills and attention to details Strong student service orientation: tact and diplomacy in dealing with students and students’ family members, relate well with a diverse student population, at times address an upset or irate student, maintain confidentiality in working with student information Ability to adapt to new procedures quickly and accurately; must be able to use independent judgment and discretion when processing applications and responding to enquiries Ability to work in a high volume environment and ability to work well under pressure Assets (Nonessential): Familiarity with the University’s student information system or with a comparable system is highly desirable Familiarity with financial budgeting tools and resources is desirable To be successful in this role you will be: Adaptable Organized Team player Note: This is an approximately 12-month term position from September 2025 to August 2026. Closing Date: 08/26/2025, 11:59 PM ETEmployee Group: USWAppointment Type : Budget - Term; This is an approximately 12-month term position.Schedule: Full-TimePay Scale Group & Hiring Zone: USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / ManagerialRecruiter: Fiona Chan Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2 SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position. Diversity Statement The University of Toronto embraces Diversity and is building aculture of belonging that increases our capacity to effectivelyaddress and serve the interests of our global community. Westrongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons withdisabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment toequity, diversity and inclusion and recognize that diverseperspectives, experiences, and expertise are essential tostrengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see. Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please . #J-18808-Ljbffr

Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

• Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

Pledge to maintain your information safe and confidential

The unitalentza website was launched out of necessity. It is a direct off-shoot of Academic Partners , the pre-eminent talent accessing and assessing service company within the South African Higher Education sector. A company that started 44 years ago in the commercial sector, but which in the last 26 years, has focused almost exclusively in the HE sector. Having founded the company, Jimmy Wayland took retirement in May 2022, but as a swansong objective, he undertook to develop Unitalentza website to uphold the same values, levels of confidentiality, trust and reliability as the founding company. Anything less and Jimmy would like to hear about it.

Unitalentza is a small devoted team of professionals who pledge to keep all registered candidate information secure and confidential and at a level which the registered candidate has the exclusive right to choose.

In his quest to achieve the best website possible, Jimmy is ready to receive comments and/or suggestions, negative or positive, on his personal email:

Background to Position

LOCATION: PRETORIA

The University of South Africa (UNISA) is the largest comprehensive open distance e-learning (CODeL) institution in Africa and the longest comprehensive standing dedicated distance education university in the world, nurturing aspirant leaders of tomorrow and motivating a future generation through knowledge development, research, community engagement (engaged scholarship) and innovation.

UNISA offers an unparalleled range of study choices in undergraduate and postgraduate degrees, and research. As part of Unisa’s commitment to continuous life-long learning, and attention to the constant shifts in industrialization systems and shifts in the knowledge arena, Unisa offers a range of short courses, certificates, diplomas and degrees at undergraduate and postgraduate levels including Masters and Doctoral degrees. In recognition of its innovations in comprehensive open e-learning and distance education, with equally a strong focus on research and innovation, Unisa is recognized as one of the best universities nationally and globally. Unisa has equally produced some of the leading, if not influential alumni in varied sectors of the economy, including two Presidents of South Africa.

Job Description

About the role:

UNISA is committed to providing the best teaching and learning, research, development, and innovation and engaged scholarship environments for its students. It is equally committed to promoting access and success for its students through vibrant qualification frameworks at undergraduate and postgraduate levels, and as such, prioritises academic excellence, research, and social responsiveness through knowledge impact as important imperatives. Key to the advancement of the core academic and university missional mandate is the transformation philosophy underpinned by, inter alia, an emphasis on Africanization, decolonization, decoloniality, and centering endogenous /indigenous knowledge systems, Africa’s knowledge systems, civilizations, philosophies, pedagogies, epistemologies and social justice, whilst also embracing proficiency and deep insight and research of other knowledge systems. This position therefore requires an astute academic and leader who not only possesses vast experience as an academic but also has the gravitas and “hands on” experience as an academic leader with the capacity to inculcate these values in all our academic endeavours, including accelerating the 10 Catalytic Niche Areas.

Creation of knowledge and the formation of undergraduate and post graduate students as critical citizens and contributors in the local and global knowledge arena is also key to the work of this portfolio. This position is responsible for eight (8) colleges, two (2) schools, namely, the Graduate School of Business Leadership and the Thabo Mbeki African School of Public and International Affairs and 26 Regional Centres. The portfolio also oversees the five distinctive areas, which entail, community engagement / engaged scholarship, academic programme approval, accreditation and registration services, tuition support and facilitation of learning, teaching and student support and promoting a culture of lifelong learning. These functions provide Primary Academic Support to the whole institution. Equally, the portfolio is fundamental to providing inputs into Unisa’s overall strategy and a focus on accelerating the shift towards becoming a leading Comprehensive Open Distance e-Learning institution harnessing the full benefits provided by the 4th industrial revolution (4IR). The incumbent of this position must have a clear understanding of 4IR and its implications for teaching and learning and engaged scholarship in the changing higher education and global knowledge landscapes.

It is expected that the incumbent and portfolio will provide strategic direction and managerial leadership aligned to the institutional vision, advice and support pertaining to teaching, learning, community engagement (engaged scholarship) and student learning support. The incumbent must strive to ensure that Unisa becomes a leading CODeL university that develops and provides wide-ranging, flexible and technology enhanced programmes within a strong quality assurance framework for accreditation and related matters in a South African and global context. Taking cognisance of the comprehensive nature of our institution and the changing student profile, the incumbent must develop responsive and student-centered strategies including the development of internship models to produce sought after graduates who have the attributes, discipline, knowledge, and competencies to contribute ethically and creatively to their local, continental and global contexts.

The position is to further ensure a quality undergraduate experience achieved through the strategic alignment and synergies between academic colleges, curriculum development, tuition, the professional development of academic staff, tuition support and student support, and assessment in a technology enhanced CODeL environment.

Inherent Criteria

• A full professor with a minimum of 10 years relevant management experience in Higher Education institutions with at least 5 years at an executive management level.
• NRF-rated or globally acclaimed scholar will be highly recommended.
• Knowledge of local accreditation systems is a minimum requirement and global accreditation systems is recommended.

Knowledge and skills

Distinguished academic with a sound-track record as a researcher and academic leader and expert knowledge of teaching and learning:

• Strategic leadership
• Academic excellence
• Culture / Change management
• Sound knowledge in Universal Design for learning and proven experience in curriculum development and transformation
• Proficient knowledge and insight into challenges facing higher education, specifically with regard to comprehensive open distance and e-learning (CODeL)
• Demonstrable commitment to and record of transformation in the academic environment
• Communication
• Collaboration and teamwork
• Results oriented
• Innovation and creativity
• Rules orientation
• Problem-solving
• Analytical skills
• Resilience
• Conflict management
• Corporate governance
• Project management
• Budgeting and Financial Management,
• Performance management
• Politically savvy
• Knowledge of the Department of Higher Education and Training (DHET) laws and other relevant regulations applicable to higher education institutions.

Application Requirement

• A detailed cover letter indicating your suitability for the position.
• Names and contact details for at least 3 referees.
• Certified copies of matric and degree certificates and Identity Document. Proof of SAQA verification of foreign qualifications, where relevant.

The position is open to all including people with disabilities. UNISA is an equal opportunity employer, committed to employment equity.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!

Developed in collaboration with Higher Education South Africa - giving opportunity to South African institutions to reach South African Academics from anywhere on the globe.

Giving Back

Giving back to South African Higher Education through revenue sharing.

unitalentza Job Platform is an advanced job directory & listings application, made for South African Universities.

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Main purpose / objective

This position is responsible for overseeing and administering financial aid programs and bursaries to support students pursuing their educational goals.

Key job functions

1. MANAGES OWN AREA OF RESPONSIBILITY

• Effectively manage the UFH Financial Aid Office and improve processing efficiencies of student bursaries.
• Contribute to the design and development of best practices in the Higher Education Sector.
• Ensure effective service delivery to students and stakeholders.
• Collaborate with internal stakeholders within the Financial Aid Office.
• Coordinate the implementation of projects.
• Monitor compliance related to student funding.
• Submit weekly, monthly, and quarterly reports to the executive.
• Manage the institutional utilization of funds administered by Financial Aid.

2. UNIT REPORTING

• Provide monthly reports on the unit's activities.
• Improve control environment through the implementation of internal and external audit action plans.
• Implement risk management strategies.
• Prepare reconciliations for all Financial Aid control accounts.

3. ORGANISATIONAL UNIT STAFF MANAGEMENT

• Coordinate staff meetings.
• Collaborate with HR on resource planning.
• Manage staff performance and appointments.
• Coordinate staff training and development.

4. MANAGEMENT OF BURSARY PROGRAMS

• Manage bursary programs effectively.
• Communicate policies and guidelines from donors to staff and students.
• Provide policy and advisory support to the Director of Financial Controls and Operations.
• Develop programs aligned with institutional policies and regulations.
• Design eligibility criteria for financial aid and bursary programs.
• Ensure timely payment of student allowances.
• Assess financial risks of programs.
• Collaborate with other functions.
• Create promotional materials.
• Establish and maintain relationships with external providers and donors.
• Facilitate signing of MOUs and contracts for funding.
• Implement ITS modules for funders and beneficiaries.
• Prepare claims for funders and follow up on payments.
• Draft compliance reports for senior leadership.
• Develop stakeholder engagement plans and query tracking tools.

Minimum qualifications and experience :

• Degree / B Tech / Advanced Diploma at NQF level 7 in Finance, Management Accounting, or Financial Accounting.
• Eight (8) years experience in Financial Aid or Project Finance management, with at least five (5) years in a managerial or supervisory role.
• Experience with student information systems (ITS) or enterprise resource planning.
• Proven computer literacy, especially in MS Word (advanced), MS Excel, and PowerPoint (advanced).

Skills and competencies

• Excellent interpersonal and communication skills.
• Strong organizational and coordination skills.
• Professionalism and efficiency.
• Customer service orientation.
• Attention to detail.
• Problem-solving skills.
• Effective stakeholder relations and management.

Closing Date : 31 August 2025

To apply :

Visit the website ufh.ac.za / jobs for more details and to apply online.

Applications must include:

a) A recent comprehensive CV

b) A cover letter explaining how you meet the requirements

c) A completed University of Fort Hare Application Form

d) Copies of qualifications (foreign qualifications require SAQA evaluation)

Note: No faxed, emailed, or walk-in applications accepted. Ensure your application reaches HR before the deadline. Late or incomplete applications will be disqualified.

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Main purpose/ objective
This position is responsible for overseeing and administering financial aid programs and bursaries to support students pursuing their educational goals.

Key job functions

1. MANAGES OWN AREA OF RESPONSIBILITY

• To effectively manage the UFH Financial Aid Office and improve processing efficiencies of student bursary.
• To contribute to the design and development of the best practice at the Higher Education Sector
• To ensure that effective level of service is provided to students and stakeholders.
• Ensure Financial Aid Office collaborate with internal stakeholders
• Coordinate the implementation of projects
• Monitor all compliance that is related to student funding
• Submit all weekly, monthly, and quarterly reports to executive
• Effectively manage the full institutional utilisation of funds that are administered by Financial Aid

2. UNIT REPORTING

• Monthly reporting on the work of the Unit.
• Improvement of control environment through implementation of the Internal audit action plans.
• Improvement of control environment through implementation of the external audit action plans
• Implementation of risk management action plans
• Preparation of reconciliations for all Financial Aid control accounts

3. ORGANISATIONAL UNIT STAFF MANAGEMENT

• Co-ordinate meetings with staff.
• Collaborating with HR leadership on resource planning processes.
• Managing staff, performances, and appointment of staff
• Coordinate training and development of staff

4. MANAGEMENT OF BURSARY PROGRAMS

• Management of Bursary Programs.
• Ensure all communication of policies and guidelines from donors are communicated to financial aid staff and students.
• To strengthen policy and advisory support to the Director Financial Controls and Operations.
• Developing programs in line with institutional policies & government regulations
• Designing eligibility criteria for financial aid & bursary programs (where applicable).
• Ensure timeous payment of student allowances.
• Assessing programs financial risk
• Collaborating with other functions
• Developing promotional materials for distribution
• Establishing & maintaining relationships with external providers/ donors
• Facilitating the signing of the MOU/contracts for funding.
• Implement ITS module for funders and beneficiaries
• Implement a process to prepare claims to all funders and follow up on payment of the committed funds.
• Drafts compliance reports to senior leadership
• Develop a Stakeholder engagement plan (internal and external)
• Develop a tool for query tracking and the matrix for the satisfaction measurement.

Minimum qualifications and experience:

• Degree/B Tech/Advanced Diploma at NQF level 7 in Finance, Management Accounting or Financial Accounting.
• Eight (8) years experience in Financial Aid or Project Finance management. Of the eight (8) years, five (5) years experience of that should be at a Managerial/supervisory level.
• Experience in student information systems (ITS) or enterprise resource planning
• Proven computer literacy in the use of MS Office with a particular focus on MS Word at an advanced level and MS Excel and PowerPoint at an advanced level.

Skills and competencies The following are the skills and competencies required for the position:

• Excellent interpersonal and communication skills
• Strong organisational skills and coordination
• Professionalism and efficiency
• Customer service
• Attention to Detail
• Problem solving
• Effective stakeholder relations and management

Closing Date: 31 August 2025
To apply: Interested applicants who meet the criteria are invited to:
Visit the Website ufh.ac.za/jobs for a more comprehensive advert and to apply online.
1. Applications must be accompanied by:
a) A recent and comprehensive curriculum vitae
b) A Covering Letter stating how applicants satisfy the requirements of the advertised position/s
c) A completed University of Fort Hare Application Form
d) Copies of the applicants qualifications. Foreign qualifications must be accompanied by an evaluation certificate from SAQA
2. No faxed, emailed or walk-ins (hard copies) will be accepted.
3. Applicants are urged to ensure that their applications reach the Human Resources Department before the closing date. Late or incomplete applications will not be considered.
4.Failure to comply with the above directions will result in the application/s being disqualified.