17 Student Affairs jobs in South Africa

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.

The core purpose of the job is to comply with initiatives relating to the key institutional objectives: growth, stakeholder engagement, and operational and academic excellence. In doing so, the incumbent is responsible for performing a wide range of initiatives related to student retention and customer service.

• Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
• Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
• Actioning the appropriate follow-up mechanism for Cancellations, Deferrals and Change of Electives (COE) in accordance with the SOP.
• Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
• Reporting daily targets in accordance with key tracking points to the unit line manager and through discussions provide suggestions for the improvement of service and retention initiatives.
• Facilitating the resolution of queries and complaints arising from the Student Registration Support unit as well as conducting follow-ups emanating from the customer satisfaction surveys.
• Investigating and resolving queries and complaints as determined by the Registration Support Manager.
• Contributing to re-engineering business processes and applicable policies, in accordance with regulatory requirements if applicable, with the purpose of enhancing efficiency and quality of activities executed.
• Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
• Administering records within the department including but not limited to reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.

Relevant computer applications certificates and/or call centre system training would be an advantage.

• Minimum two (2) years ’ experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Possess an ability to adopt and solve problems.
• Must be able to make sound judgment under pressure.
• Stress tolerance.
• High energy level.
• Integrity.

• Experience with help desk support would be an added advantage.

Must be able to work weekends and overtime when necessary.

Job category: Others: Administrative Support and Secretarial

Location: Durban

Contract: Fixed Term Contract

EE position: Yes

MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available: STUDENT REGISTRATION SUPPORT CONSULTANT - DURBAN.

CORE PURPOSE

The core purpose of the job is to comply with initiatives relating to the key institutional objectives of growth, stakeholder engagement, and operational and academic excellence. The incumbent will perform a wide range of initiatives related to student retention and customer service.

CORE FUNCTIONS:

1. Receiving and analysing the Assessment, Verification and Certification Committee reports to categorise students according to their registration status.
2. Actioning the appropriate follow-up mechanism in accordance with the SOP for each registration category identified.
3. Actioning the appropriate follow-up mechanism for Cancellations, Deferrals, and Change of Electives (COE) in accordance with the SOP.
4. Tracking each registration across registration categories in alignment with the SOPs and communicated targets.
5. Reporting daily targets in accordance with key tracking points to the unit line manager and providing suggestions for the improvement of service and retention initiatives.
6. Facilitating the resolution of queries and complaints arising from the Student Registration Support unit and conducting follow-ups from customer satisfaction surveys.
7. Investigating and resolving queries and complaints as determined by the Student Services Manager.
8. Contributing to re-engineering business processes and applicable policies to enhance efficiency and quality of activities executed.
9. Directing the flow of email/telephone correspondence and greeting walk-in customers in a receptionist role, as determined by operational requirements.
10. Administering records within the department including reports, templates, forms, minutes, policies, plans, and procedures by way of development, review, and filing.

QUALIFICATIONS

Relevant computer applications certificates and/or Call Centre system training would be an advantage.

EXPERIENCE AND SKILLS

1. Minimum two (2) years experience in a customer service-related environment and a minimum of one (1) year in a sales environment.
2. Proficient in Microsoft Office (Excel, Word, PowerPoint, Access, Internet, and Email).
3. Strong interpersonal skills.
4. Excellent verbal and written communication skills.
5. Ability to adopt and solve problems.
6. Must be able to make sound judgement under pressure.
7. Stress tolerance.
8. High energy level.
9. Integrity.

ADVANTAGES

1. Experience with help desk support would be an added advantage.

GENERAL

Must be able to work weekends and overtime when necessary.

Eduvos is looking to employ the services of a Higher Education Consultant at our Tygervalley campus.

Meaning of Eduvos

The word Eduvos comes from the concept of your education. The “Edu” part of Eduvos talks about education and taking custodianship and responsibility. The “Vos” part of Eduvos talks about you, yourself, and your best self. The combination of Edu and Vos talks about taking responsibility for your education and making the best choice for yourself. Your education is your future.

Scope and scale

Eduvos is one of South Africa’s largest independent private higher education institutions with 12 campuses across the country and many international students. Eduvos offers 27 degrees in humanities, arts, business, science and law. We offer Bachelors Degrees, Honours Degrees, Higher Certificates and Pre-degree programmes that enable access to education.

Eduvos educational philosophy

Our educators believe in building skills for the future and enabling students to take up careers in a volatile, uncertain, chaotic, and ambiguous world. Our education is designed to create a deep understanding of an area, supporting skills development through practical application, and challenging thinking to allow for adaptation to new possibilities.

Type of position : Permanent

Location : Tygervalley

Description :

We are looking to recruit a Higher Education Consultant to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

Working conditions :

• Mostly office based on a campus
• Must be able to travel locally
• Valid driver’s license and own transport is essential
• Able to work some weekends and some evenings

Cape Town, South Africa | Posted on 05/22/2025

Are you passionate about teaching and shaping future professionals? We are seeking a dynamic and experienced Higher Education Lecturer to join our academic team and deliver engaging, industry-relevant content.

The role's purpose is to facilitate learning by sharing knowledge, industry experience, and a passion for the hospitality industry with students. It also supports students in completing their qualifications successfully and developing graduate attributes to be gainfully employed and to contribute to the industry and economy.

We offer a dynamic and supportive environment for our staff, fostering growth and collaboration. We are currently seeking an experienced and motivated individual to join our faculty as a Lecturer at our IHS West Rand campus.

Essential Qualifications & Experience:

• Minimum of a Master (NQF 9 or equivalent achieved in the field of Hospitality)
• A minimum of 5 years of recent hospitality industry experience
• A minimum of 2 years lecturing/facilitation experience
• Proficient in MS Office
• Experience in navigating learning supported by a Learner Management System
• Proof of student success through implementing effective student-centered facilitation and support
• Experience in curriculum enhancement and assessment development practices
• Experience in supporting student learning and achieving success through applying a variety of interventions relating to real-world application
• Sound knowledge base of hospitality and the higher education context
• Strong administrative skills and ability to perform under pressure
• Good communication and observation skills
• Acknowledge diversity and inclusivity

Qualities:

• Identify with the institution's values
• Care for the success and wellness of teams and students
• Display a professional orientation and conduct
• Foster collaboration among teams and students
• Ability to be flexible, and adapt to different situations
• Perform well within a team and independently

Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

• Vice Principal: Teaching, Learning, Community Engagement and Student Support (5 Year – Fixed Term)

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In his quest to achieve the best website possible, Jimmy is ready to receive comments and/or suggestions, negative or positive, on his personal email:

LOCATION: PRETORIA

The University of South Africa (UNISA) is the largest comprehensive open distance e-learning (CODeL) institution in Africa and the longest comprehensive standing dedicated distance education university in the world, nurturing aspirant leaders of tomorrow and motivating a future generation through knowledge development, research, community engagement (engaged scholarship) and innovation.

UNISA offers an unparalleled range of study choices in undergraduate and postgraduate degrees, and research. As part of Unisa’s commitment to continuous life-long learning, and attention to the constant shifts in industrialization systems and shifts in the knowledge arena, Unisa offers a range of short courses, certificates, diplomas and degrees at undergraduate and postgraduate levels including Masters and Doctoral degrees. In recognition of its innovations in comprehensive open e-learning and distance education, with equally a strong focus on research and innovation, Unisa is recognized as one of the best universities nationally and globally. Unisa has equally produced some of the leading, if not influential alumni in varied sectors of the economy, including two Presidents of South Africa.

About the role:

UNISA is committed to providing the best teaching and learning, research, development, and innovation and engaged scholarship environments for its students. It is equally committed to promoting access and success for its students through vibrant qualification frameworks at undergraduate and postgraduate levels, and as such, prioritises academic excellence, research, and social responsiveness through knowledge impact as important imperatives. Key to the advancement of the core academic and university missional mandate is the transformation philosophy underpinned by, inter alia, an emphasis on Africanization, decolonization, decoloniality, and centering endogenous /indigenous knowledge systems, Africa’s knowledge systems, civilizations, philosophies, pedagogies, epistemologies and social justice, whilst also embracing proficiency and deep insight and research of other knowledge systems. This position therefore requires an astute academic and leader who not only possesses vast experience as an academic but also has the gravitas and “hands on” experience as an academic leader with the capacity to inculcate these values in all our academic endeavours, including accelerating the 10 Catalytic Niche Areas.

Creation of knowledge and the formation of undergraduate and post graduate students as critical citizens and contributors in the local and global knowledge arena is also key to the work of this portfolio. This position is responsible for eight (8) colleges, two (2) schools, namely, the Graduate School of Business Leadership and the Thabo Mbeki African School of Public and International Affairs and 26 Regional Centres. The portfolio also oversees the five distinctive areas, which entail, community engagement / engaged scholarship, academic programme approval, accreditation and registration services, tuition support and facilitation of learning, teaching and student support and promoting a culture of lifelong learning. These functions provide Primary Academic Support to the whole institution. Equally, the portfolio is fundamental to providing inputs into Unisa’s overall strategy and a focus on accelerating the shift towards becoming a leading Comprehensive Open Distance e-Learning institution harnessing the full benefits provided by the 4th industrial revolution (4IR). The incumbent of this position must have a clear understanding of 4IR and its implications for teaching and learning and engaged scholarship in the changing higher education and global knowledge landscapes.

It is expected that the incumbent and portfolio will provide strategic direction and managerial leadership aligned to the institutional vision, advice and support pertaining to teaching, learning, community engagement (engaged scholarship) and student learning support. The incumbent must strive to ensure that Unisa becomes a leading CODeL university that develops and provides wide-ranging, flexible and technology enhanced programmes within a strong quality assurance framework for accreditation and related matters in a South African and global context. Taking cognisance of the comprehensive nature of our institution and the changing student profile, the incumbent must develop responsive and student-centered strategies including the development of internship models to produce sought after graduates who have the attributes, discipline, knowledge, and competencies to contribute ethically and creatively to their local, continental and global contexts.

The position is to further ensure a quality undergraduate experience achieved through the strategic alignment and synergies between academic colleges, curriculum development, tuition, the professional development of academic staff, tuition support and student support, and assessment in a technology enhanced CODeL environment.

• A full professor with a minimum of 10 years relevant management experience in Higher Education institutions with at least 5 years at an executive management level.
• NRF-rated or globally acclaimed scholar will be highly recommended.
• Knowledge of local accreditation systems is a minimum requirement and global accreditation systems is recommended.

Knowledge and skills

Distinguished academic with a sound-track record as a researcher and academic leader and expert knowledge of teaching and learning:

• Strategic leadership
• Academic excellence
• Culture / Change management
• Sound knowledge in Universal Design for learning and proven experience in curriculum development and transformation
• Proficient knowledge and insight into challenges facing higher education, specifically with regard to comprehensive open distance and e-learning (CODeL)
• Demonstrable commitment to and record of transformation in the academic environment
• Communication
• Collaboration and teamwork
• Results oriented
• Innovation and creativity
• Rules orientation
• Problem-solving
• Analytical skills
• Resilience
• Conflict management
• Corporate governance
• Project management
• Budgeting and Financial Management,
• Performance management
• Politically savvy
• Knowledge of the Department of Higher Education and Training (DHET) laws and other relevant regulations applicable to higher education institutions.

• A detailed cover letter indicating your suitability for the position.
• Names and contact details for at least 3 referees.
• Certified copies of matric and degree certificates and Identity Document. Proof of SAQA verification of foreign qualifications, where relevant.

The position is open to all including people with disabilities. UNISA is an equal opportunity employer, committed to employment equity.

INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED!

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Giving back to South African Higher Education through revenue sharing.

unitalentza Job Platform is an advanced job directory & listings application, made for South African Universities.

Durban, South Africa | Posted on 10/28/2024

Join Our Academic Team as a Higher Education Lecturer at The International Hotel School, Westville Campus!

Are you passionate about the hospitality industry and eager to inspire the next generation of hospitality professionals? We are seeking a passionate and dedicated Higher Education Lecturer to join The International Hotel School Westville Campus, specialising in Hospitality Management and Professional Cookery and Kitchen Management.

The successful candidate will be responsible for delivering engaging lectures, sharing your passion for the hospitality industry with eager young students, and conducting assessments in accordance with the curriculum. You will play a key role in supporting students' academic and personal development, ensuring a high-quality learning experience, and ultimately playing a role in their career paths and success in life.

1. NQF Level 8 hospitality related qualification essential, Masters preferable
2. Professional Cookery qualification and experience an added advantage
3. A minimum of 5 years relevant, practical industry experience
4. A minimum of 2 years lecturing/teaching experience
5. Proficient in MS Office software
6. Proficient in applying different teaching methodologies and EdTech
7. Understanding Curriculum review and assessment development principles
8. Experience in student “at risk” interventions
9. Demonstrate a history of high student throughput and pass rate
10. Strong administrative skills and attention to detail

Gqeberha, South Africa | Posted on 01/14/2025

The International Hotel School Port Elizabeth Campus is looking for a Higher Education Lecturer to join our academic team.

The purpose of the role is to teach and share your passion for the hospitality industry with eager young students; helping them grow individually, and ultimately playing a role in their career paths and success in life.

Qualification:
- NQF Level 8 hospitality qualification essential
- Registration with ETDP SETA as an Assessor beneficial
- Scoped by CATHSSETA beneficial

Knowledge / Skill:
- Proficient in related computer software and strong admin ability
- Curriculum and assessment knowledge
- Demonstrate a history of student through-put, pass rate and understanding

Experience:
- A Minimum of 5 years relevant, practical industry experience
- A minimum of 2 years lecturing / teaching experience