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Key Account Management
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- key account management production inbound tourismdmc cape town southern suburbs
Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs
Career Dynamics Global
Cape Town, Western Cape
Full Time
Posted
5 days ago
Apply to this position
Role:
Key Account Management: Production, Inbound Tourism/DMC
Location:
CPT Southern Suburbs – Office based – Monday to Friday
Salary:
Highly Negotiable based on current earnings and experience.
Benefits Included
- Leading Inbound Tour Operator – specializing in Southern Africa, including SA, Botswana, Namibia, Zambia, Zimbabwe, and Mozambique.
- Our client is looking for a Key Account Manager (Production) to be based at their offices in CPT Southern Suburbs.
- An excellent opportunity to join the team and develop your career. In charge of Leisure Groups Production. Quoting and Costings.
- As a Senior Key Account Manager your main role is to retain top customers and nurture those key relationships over time.
Requirements And Skills
- Senior level – Minimum 5 years' Experience as KAM at an Inbound Tour Operator/DMC
- Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern
Africa (Namibia/Botswana/Zimbabwe/Zambia/Mozambique)
- Product knowledge essential
- Negotiating with suppliers & Liaising with long established clients
- Liaising with the groups consultants who handle the operations and logistics.
- Experience in providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills, Ability in problem-solving and negotiation
- MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
- Fluent in English and have excellent written and verbal communication skills.
Responsibilities Will Include, But Not Limited To
- In charge of Leisure Groups Production. 3-4 Star Accommodation.
- Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Quotes, itineraries, reservations
- Serve as the link of communication between agents and operations.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
- Be able to prepare regular reports of progress and forecasts for the director.
Please email your CV & Qualifications to and/or
Connect to our LinkedIn page -
Location
Cape Town
Apply to this position
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Contact Information
SATSA
Ground Floor, Rosebank Terrace North
23 Sturdee Avenue, Rosebank
Johannesburg, Gauteng 2196
South Africa
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Key Account Management Specialist
Posted today
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***
Employment Equity Policy Applies **
About the Company
Iveco in South Africa provides a wholistic approach to the local transport sector through value added services such as the brand's local finance offering – Iveco Capital - the Iveco preowned division and the Parts Distribution warehouse which runs at best-in-class levels of performance. Iveco South Africa's commercial head office and parts distribution centre is situated in Centurion, with dealers located across the country as well as in Southern Africa. Through a global vision and with international roots, Iveco has introduced products with European precision and tailored them to suit the Southern African market. During the over 25 years of local presence, Iveco South Africa has gone from supplying just a single model to offering a solution to every transport need. Throughout this period, Iveco has remained committed to making available some of the best commercial vehicles in the local industry.
About the Role
Drive Growth. Lead Change. Make Your Mark.
If you're a results-driven professional with
OEM experience
and a passion for
commercial vehicles
, this is your opportunity to lead with impact. We're looking for a confident, high-performing
Key Account Specialist
who's ready to build lasting partnerships, open new markets, and take ownership of our growth across
Light, Medium, and Heavy Commercial Vehicle
segments in Southern Africa.
This is a role for a
leader
— someone who wants to be seen, heard, and trusted to deliver measurable results.
Responsibilities you'll be driving
- Growth:
Deliver volume and margin targets across all commercial vehicle categories. - Market Influence:
Expand our footprint among South Africa's top 20 Blue-Chip fleets. - Strategic Selling:
Lead key negotiations with national fleet clients and dealer groups. - Ownership:
Manage your territory and accounts like your own business. - Leadership:
Mentor and motivate your sales team to achieve ambitious targets. - Collaboration:
Work closely with Marketing, Product, and Finance to shape winning strategies.
Qualifications
- Bachelor's degree or equivalent experience in Business
- Bachelor's degree in marketing, Business or Economics is preferable
- Min. 5 years of sales experience in a similar role in the Commercial Vehicle Industry preferably with a Competitor within SACU or Southern Africa
- Proven Track Record of Excellence in New vehicle sales
- Extensive Knowledge of sales supporting finance, technical and administrative tools
- Experience in people management and development
- Excellent I.T. skills, Word, Excel & PowerPoint
- Experience in facilitation/coaching/training/presentations
You'll Thrive Here if You:
- Have
OEM and commercial vehicle experience
(LCV, MCV, or HCV). - Are
bold, confident, and self-motivated
— you set high standards and deliver on them. - Know how to
build trust
and influence at executive level. - Move fast, think ahead, and stay calm under pressure.
- Love the satisfaction of turning opportunity into tangible results.
Your Edge:
You'll bring your energy, your voice, and your leadership to a role that values
performance, integrity, and progress
.
Here, you won't just sell — you'll
shape the direction
of a leading OEM brand in South Africa.
We're building a diverse, dynamic sales force that reflects the markets we serve.
Your perspective and drive can help us grow stronger, smarter, and closer to our customers.
What Success Looks Like:
- Consistent growth across LCV, MCV, and HCV categories
- Increased market share with key fleets and transport operators
- Profitable sales campaigns and strong pricing discipline
- A motivated, high-performing key account team
- A respected presence in the market and industry events
Why Join Us:
- Lead key national and regional accounts in a respected OEM.
- Gain visibility and recognition for your results.
- Work with a leadership team that backs your ideas and supports your growth.
- Be part of a company that celebrates excellence, initiative, and diversity.
If you're ready to drive change and build your legacy in the commercial vehicle industry — we want to hear from you. Apply now and bring your leadership, ambition, and courage to a team that's moving South Africa forward.
``
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Strategic Sales Development
Posted today
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Strategic Sales Development | Powering Scientific Communication in Pharma & Biotech
Turn complex science into compelling conversations. Join RedNovius and help shape how life sciences engage the world.
About the role
At RedNovius, we convert dense clinical research into clear, impactful videos through our proprietary platform,
PubVisual
. These videos make scientific breakthroughs accessible — for doctors, patients, and stakeholders alike.
We're looking for a
Sales Development Representative (SDR)
to take the lead in our outbound outreach. You'll identify and connect with decision-makers in the pharma, biotech, and medtech space — opening the door to smarter, faster communication around scientific innovation.
Why this role matters
Scientific breakthroughs don't speak for themselves — they need the right narrative.
You'll be the first point of contact for life sciences leaders, initiating the strategic conversations that lay the foundation for long-term client partnerships. This role is all about precision, insight, and building high-quality pipelines — not chasing volume for volume's sake.
Your key responsibilities
- Proactively reach out to senior stakeholders in pharma, biotech, and medtech
- Run multi-channel outreach campaigns (LinkedIn, email, phone)
- Qualify leads and schedule meetings for our Account Executives
- Use tools like LinkedIn Sales Navigator, HubSpot, Nooks, and ClickUp
- Collaborate closely with marketing to align messaging with market insights
- Continuously test and refine your outreach for performance
What you bring to the table
Must-have:
- 1–3 years of experience in outbound sales, SDR or BDR roles
- Comfortable driving personalized outreach at scale, including cold calling
- Fluent with LinkedIn Sales Navigator
- Structured, proactive, and target-driven
Nice-to-have:
- Experience with HubSpot or similar CRMs
- Familiarity with pharma, biotech, or medtech sectors
- Experience using ClickUp or Nooks
- Interest in storytelling, science, or digital content
What you get in return
- Competitive base salary + uncapped commission
- Remote-first working setup
- Clear growth path to Account Executive or strategic sales roles
- Proven sales playbooks and tools that set you up for success
- Regular coaching and support from an experienced leadership team
- A mission-driven culture focused on impact, not just metrics
The impact you'll make
At RedNovius, your conversations lead to clarity — enabling healthcare innovators to explain their science with precision, empathy, and reach. You won't just be opening sales — you'll be opening minds.
Join a team that values curiosity, ownership, and real-world impact.
Ready to start the conversations that change how science is shared?
Apply now — and help us bring clarity to complexity.
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Strategic Sales Manager
Posted today
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Job Description
NIKE - Johannesburg - Sales Strategy Partner / Portfolio Manager
South Africa Marketplace – Partner Manager – (Strategic Partner/Portfolio Manager)
We are looking for a
seasoned Partner Manager to
own account strategies and executions in South Africa. Based in Johannesburg, your objective will be grow and claim #1 marketshare for your consumer across categories with your account and
thru your team
by
creating and
executing the strategy, landing the seasonal stories and right assortment (breadth and depth) to serve your target consumer.
We are looking for
- An experienced retailer with an unwavering curiosity for our consumers, and an unrelenting desire to better serve them.
- A proven leader of people to work effectively towards a common goal
- A retailer with cross-functional experience and a proven track record of driving product strategy & business results.
- A leader that can build relationship across all levels of the organisation and navigate thru complex situations including problem solving.
- A teammate who embodies the values that our company holds dear and contributes to a diverse & inclusive team culture where everyone can be themself.
What will you work on
In this role you
create and drive
the account vision and strategy with a focus on Lifestyle or Performance throughout the pre and in-season offense. You are the commercial voice for the marketplace, storytelling throughout the go-to-market process
and team leader guiding and steering your direct reports and crossfunctional stakeholders
.
You are a key member and
leader
of the Marketplace function on the ground in South Africa and report directly into the
Marketplace Director for South Africa.
You will be accountable for:
- Lead and develop your team and account/ business in-line with the GEO/Global and Nike SA strategy.
- Own and lead the account relationships on CEO/Director level.
- Create and develop account specific strategies and drive implementation, buy in and action across the team, account and x-functionally.
- Lead and plan your accounts business: forecasts and scenario plans for the account using category, consumer, partner, brand and marketplace knowledge.
- Manage the partner and the marketplace: Ensure best presentation of stories and products at your account (digital & B&M) aligned with the Nike Marketplace strategy.
- Build a premium seamless consumer experience, scaling online-to-offline. Obsess product launch journeys across Account platform ecosystem
- Contribute to net revenue growth and net contribution of your account by managing the end to end business with your account.
- Manages teams, projects/programs, and/or external customers Accountable for meeting short-term to medium-term targets that impact the department or team.
- Responsible for performance management, pay and resourcing decisions for direct reports.
- Implement and lead Account strategy complimenting Nike Marketplace.
- Lead set accounts to contribute to the net revenue growth.
- Build annual trade terms to align to central direction whilst driving positive account behaviour aligned with business and accounts strategies, tracking and ensuring necassery compliance is maintained.
- Execute and influence where needed, the business season requirements (incl dates and gates) with your account end to end.
- Be an effective leader, team player and positive influence, leading by example.
Who you will work with
In this role you will deliver the above core responsibilities.
You will also work cross-functionally with key partners such as Merchandising, Planning, Marketing, Finance, Operations, C and the Nike SA leadership team in service of our athletes and consumers, to deliver on our next % strategy.
You must be collaborative and maximise the effectiveness of the cross-functional team, in service of the consumer.
The environment and the work requires an agile approach, every teammate is required to meet the work where it is, remain agile and ensure they contribute to any projects or business needs as defined by the Marketplace Leader and/or the Country Leader of South Africa when required.
What you bring to Nike
A successful candidate will be expected to clearly demonstrate and articulate experience of the below essential requirements to be considered. Candidates that meet these criteria will then be assessed based on the competencies also outlined below.
Essential requirements
- Strong retail acumen and understanding Nike products and consumer trends.
- Extensive experience as well as track record of managing, building and developing people/teams.
- Deep industry knowledge and strong leadership track record.
- Partner management at CEO/ Director level.
- Excellent in relationship building.
- Knowledge across retail, merch, planning to drive E2E improvements
- Visionary, Strategic and Innovative.
- Strong communication and presentation skills.
- A desire to better serve consumer with best-in-class retail journeys across the dimensions of sport performance and lifestyle.
- Prior cross-functional experience, internal and external stakeholder management.
- Self-driven individual that has a passion to serve consumers and motivated about the retail landscape.
Leadership Defined Key Competencies
- Instils trust
by gaining the confidence and trust of others quickly through honesty, integrity, and authenticity. - Acts with courage
Displays an openness to take on the unknown. - Fosters effective teamwork
contributes to a cohesive team culture and applies their diverse skills and perspectives to achieve common goals. - Ensures accountability
holds themself and others
accountable
to meet commitments. - Values Differences
and creates an environment in which differences are openly shared, embraced and incorporated into team activities. - Lead & Embrace change
work with an agile mindset, help lead others including external partners. - Communicates clear vision
and strategy that motivates others to action. Clear consistent communication, and inspirational product storytelling. - Thinks strategically
Thinks beyond the day to day, taking a long-term view of the business based on an understanding of our consumer.
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Strategic Sales Executive
Posted today
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We are seeking a dynamic and results-oriented Sales Executive with a proven track record in selling technology or software solutions to financial institutions, particularly in the areas of lending, loans, and/or mortgage solutions. In this role, you will be instrumental in expanding our footprint across South Africa by identifying opportunities, engaging stakeholders, and driving end-to-end sales cycles.
Key Responsibilities
Drive new business development and manage the full sales lifecycle for SAP Fioneer lending solutions.
Identify, prospect, and engage new financial institutions to generate fresh business opportunities in the lending domains.
Build and maintain strong relationships with C-level executives and key decision-makers at banks, credit unions, and other financial institutions.
Understand customer pain points and align SAP Fioneer's product offerings to address lending, loan origination, and mortgage servicing challenges.
Collaborate with product, pre-sales, marketing, and delivery teams to tailor value propositions and proposals.
Stay up to date on industry trends, competitive landscape, and regulatory developments in the financial services lending domain.
Meet or exceed assigned sales targets and KPIs.
5+ years of experience in B2B sales, with a strong focus on financial institutions.
Must have deep domain knowledge in areas of commercial lending, loan and credit risk management. Experience in the area of mortgage finance and development finance are appreciated.
Demonstrated success in selling complex software/SaaS solutions in a competitive environment with strong regional connections and market knowledge.
Strong consultative selling skills, with the ability to understand client needs and propose tailored solutions.
Excellent communication, presentation, and stakeholder management skills.
Fluency in English
Ability to work independently and collaboratively in a fast-paced, global environment.
Willingness to travel as needed.
Opportunity to shape the fast-changing financial services landscape.
Flexibility to work and gain experience in different areas of the company as you grow your career.
Fast-paced scale-up type culture with an experienced team, strong brand, and an enviable product portfolio.
Work with some of the smartest and most driven individuals around the world.
Competitive compensation package and countless growth opportunities.
Flexible working policy, so you can work when and where it's comfortable for you.
- Lean hierarchy environment with focus on your growth in providing individual career paths.
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Strategic Sales Manager: Trans Solution
Posted today
Job Viewed
Job Description
*Requisition Details and Talent Acquisition Contact *
REQ NO:
Talent Acquisition Specialist:Lerato Sithole
Location: Sandton
Closing date: 21 October 2025
Cluster: Business and Commercial Banking
Job Family
Sales And Services
Career Stream
Relationship Management
Leadership Pipeline
Manage Self: Professional
FAIS Affected
Job Purpose
- To grow market share with Commercial Banking clients with sophisticated transactional requirements by offering our sophisticated suite of products to existing and new Commercial Banking Clients.
- To lead, guide, support and coach front-line and Transactional Banking Domestic teams to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments ensuring client centric experiences that builds sustainable client relationships.
- Our ideal candidate must have a successful history in Commercial Banking Transactional Banking Acquisitions.
*Job Responsibilities *
- Grow the Sophisticated Domestic Transactional book in line with budgets by building and maintaining client relationships.
- Source new business by presenting Sophisticated Domestic Transactional Solutions product opportunities to clients.
- Ensure delivery on all targeted products and services as measured through the relevant client
- management systems and the contribution statement.
- Achieve quality and turnaround standards through relevant systems, processes and procedures.
- Understand and respond to client's business, personal and household needs.
- Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
- Manage & improve stakeholder efficiency and effectiveness continuously.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Collaborate and use product expertise to build sound relationships with internal stakeholders and BU to instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements.
- Maintain effective professional relationships with low to high value profile clients through contact
management.
- Engage clients and in a manner that is relevant to their specific circumstances deliver quality client
engagements.
- Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
- Manage escalated client complaint to ensure agile resolution.
- Ensure and apply compliance with Risk standards by completing specified compliance training.
- Execute on the client centric objectives. Ensure adherence to relevant systems, processes, standards,
protocols, procedures.
- Improve client service delivery when providing tailor made financial solutions and client service.
- Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders.
- Understand and embrace the Nedbank Vision and Values.
- Attend and apply learning from relevant training programs.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank
- Culture building initiatives and participate in culture surveys.
- Create a client service culture through various required interventions.
- Participate and support corporate responsibility initiatives.
- Achieve operational excellence by supporting the implementation of business optimisation improvement.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Finance/ Commercial or Bank related qualification
Minimum Experience Level
- Minimum 5 years Banking Experience
- Successful history in Commercial Banking CCI Banking Acquisition
- Experience in Business banking CCI & Transactional Banking
- Driving Licence and own reliable motor vehicle
- Willingness to Travel – Nationally only
*Type of Exposure *
- Developed and maintained client relationships.
- Analysing and interpreting quantitative and qualitative data.
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Preparing and delivering presentations
- Brainstorming ways of improving a product or situation
- Providing professional advice/opinion
- Challenging the status quo with a view to improving the environment or people's understanding
- Writing business proposals
- Implementation plan to deliver on strategy
- Communicating complex information in writing and verbally
- Developed and maintained client relationships.
- Analysing and interpreting quantitative and qualitative data.
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Preparing and delivering presentations
- Brainstorming ways of improving a product or situation
- Providing professional advice/opinion
- Challenging the status quo with a view to improving the environment or people's understanding
- Writing business proposals
- Implementation plan to deliver on strategy
- Communicating complex information in writing and verbally
*Technical / Professional Knowledge *
- Business principles
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Cluster Specific Operational Knowledge
- Business Acumen
Behavioural Competencies
- Adaptability
- Earning Trust
- Communication
- Customer Focus
- Building partnerships
- Managing Work
Please contact the Nedbank Recruiting Team
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Key Account/Distributor Management Southern Africa
Posted today
Job Viewed
Job Description
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Key Account/Distributor Management Southern Africa Export Markets (FMCG)
- Location: Midrand, South Africa
- Function: Supply Chain
Overview
To manage selective RSA Export Markets which include the likes of Mauritius, Botswana, Namibia, DRC, Angola, Zambia, Zimbabwe and Mozambique, by building in country relationships with distributors with the goal of implementing a comprehensive JBP which will deliver KPI's (which include Nett Sales , IMS Growth, Delivered Profit Targets, Distribution Targets, Forecast Accuracy and Manage in Market Stock on Hand.) Operational deliverables will include implementing company objectives, such as Perfect store, FWD Share objectives, FOCO Execution, Price Increases and NPD launches.
Essential Duties And Responsibilities
- Implement and Execute Joint Business plans.
- Manage Relationships with Distributors and key customers.
- Updating country cost to serve, by doing Value Chain Management
- Execution of Demand Planning Forecast for each country.
- Full Accountability of the Country PnL Obejctives(Which include Trade Spend, Nett Sales and Profit Target)
Experience You'll Bring
- At least 3-5yrs years Sales Management experience in FMCG commercial Environment.
- Distributor Relationship Management.
- FMCG Related Key account experience 3 to 5yrs experience
- Minimum 3-5y year experience in Export Distributor management in Southern African Markets(Preferable but not essential)
- Customer Marketing experience would be advantageous
Behaviors You'll Need
- Strong management/people skills
- Accountability and ownership
- Ability to work under pressure
- Excellent communication at business level coupled with negotiation skills
- Results driven
What's in it for you?
- Excellent Medical Aid & Provident Fund
- Subsidized product allocation
- Profit sharing scheme
About Us
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.
This position is not available for relocation assistance and candidate must be eligible to work in the country of application
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives
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Key Account/Distributor Management Southern Africa - Export Markets
Posted today
Job Viewed
Job Description
Overview:
- To manage selective RSA Export Markets which include the likes of Mauritius, Botswana, Namibia, DRC, Angola, Zambia, Zimbabwe and Mozambique, by building in country relationships with distributors with the goal of implementing a comprehensive JBP which will deliver KPI’s (which include Nett Sales , IMS Growth, Delivered Profit Targets, Distribution Targets, Forecast Accuracy and Manage in Market Stock on Hand.) Operational deliverables will include implementing company objectives, such as Perfect store, FWD Share objectives, FOCO Execution, Price Increases and NPD launches.
Essential Duties and Responsibilities:
- Implement and Execute Joint Business plans.
- Manage Relationships with Distributors and key customers.
- Updating country cost to serve, by doing Value Chain Management
- Execution of Demand Planning Forecast for each country.
- Full Accountability of the Country PnL Obejctives(Which include Trade Spend, Nett Sales and Profit Target)
Experience you’ll bring:
- At least 3-5yrs years Sales Management experience in FMCG commercial Environment.
- Distributor Relationship Management.
- FMCG Related Key account experience 3 to 5yrs experience
- Minimum 3-5y year experience in Export Distributor management in Southern African Markets(Preferable but not essential)
- Customer Marketing experience would be advantageous
Behaviors you’ll need:
- Strong management/people skills
- Accountability and ownership
- Ability to work under pressure
- Excellent communication at business level coupled with negotiation skills
- Results driven
- Accounting / Financial Services jobs
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Business Development Key Account Manager
Posted today
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Job Description
About Us:
MyMobile is a leading distributor of Samsung mobile phones and a provider of cutting-edge Software as a Service (SaaS) solutions. We are dedicated to delivering mobile devices and innovative SaaS products to our clients.
Job Summary:
The Key Accounts Manager will be responsible for managing and nurturing relationships with our most important clients. This role requires a strategic thinker with excellent communication skills and a deep understanding of our products/services. The Key Accounts Manager will work closely with clients to understand their needs and ensure they receive outstanding service and support.
Key Responsibilities:
- Develop and maintain strong relationships with key accounts to ensure their long-term success.
- Serve as the main point of contact for key clients, addressing their needs and resolving issues promptly.
- Understand client requirements and develop customized solutions to meet their needs.
- Monitor and analyze client performance metrics, preparing regular reports and presentations for senior management.
- Collaborate with internal teams (e.g., sales, marketing, product development) to ensure seamless service delivery.
- Identify opportunities for growth within existing accounts and work to expand our presence.
- Negotiate contracts and agreements to maximize profit and ensure client satisfaction.
- Stay updated on industry trends and competitor activities to provide insights and recommendations.
- Conduct regular client reviews to assess satisfaction and identify areas for improvement.
- Travel to client locations as needed to build and strengthen relationships.
Requirements:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience as a Key Accounts Manager or in a similar role.
- Strong understanding of technology sector and its products/services.
- Excellent communication and interpersonal skills.
- Ability to build and maintain strong client relationships.
- Strategic thinking and problem-solving abilities.
- Proficiency in CRM software and MS Office Suite.
- Strong negotiation and conflict resolution skills.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
How to Apply:
Submit your CV and Cover Letter to
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Key Account
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Job Description
Job description
Job Purpose
To drive business growth by managing strategic customer relationships while building and strengthening the company's brand presence in the market. The role combines account management and brand strategy to ensure client satisfaction, revenue generation, and long-term brand equity.
KEY RESPONSIBILITIES
Brand Management
Develop and implement brand strategies to strengthen market positioning.
- Ensure brand consistency across all communication channels and customer touchpoints.
- Monitor market trends, competitor activities, and consumer insights to guide brand decisions.
- Plan and execute brand campaigns, promotions, and activations to drive awareness and engagement.
Collaborate with marketing, sales, and product teams to align brand initiatives with business objectives.
Key Account Management
Build and maintain strong, long-term relationships with key clients.
- Act as the primary point of contact for key accounts, addressing client needs and concerns.
- Develop tailored account plans to maximize sales opportunities and client satisfaction.
- Negotiate contracts, pricing, and service agreements to ensure mutual value.
Monitor account performance, track sales targets, and report on progress to management.
Strategic & Operational Support
Identify new business opportunities within existing accounts and potential partnerships.
- Provide insights and recommendations to senior management on brand and account performance.
- Coordinate with cross-functional teams to deliver on client requirements and brand initiatives.
- Prepare regular reports on brand health, sales growth, and client engagement.
- Represent the brand at industry events, trade shows and client meetings
Qualification & Experience
REQUIRED QUALIFICATIONS AND/OR EXPERIENCE
Educational Qualifications:
- Bachelor's degree in marketing, Brand Management, Business Administration, or a related field (Postgraduate qualification advantageous).
- Professional certifications in brand management, sales, or key account management would be an added advantage.
Experience:
- 3–5 years' experience in brand management, key account management, or a similar role within FMCG, retail, or related industries.
- Proven track record of developing and executing brand strategies that drive growth.
- Demonstrated experience in managing key client accounts and achieving sales/revenue targets.
- Experience in coordinating cross-functional teams and managing multiple projects simultaneously.
- Strong exposure to market research, consumer insights, and competitor analysis.
Key Skills:
- Strong strategic thinking and brand-building capability.
- Excellent relationship management and negotiation skills.
- Strong business acumen with an understanding of sales and marketing drivers.
- Exceptional communication, presentation, and interpersonal skills.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Creative problem-solving and adaptability in a fast-paced environment.
- Proficiency in MS Office Suite and CRM/marketing tools.
- Ability to work independently and collaboratively as part of a team
PERSONAL ARTRIBUTES
- Strategic thinker – able to balance big-picture brand vision with practical execution.
- Client-focused – committed to understanding and meeting client needs to build long-term partnerships.
- Strong communicator – clear, persuasive, and confident in both written and verbal communication.
- Relationship builder – personable, approachable, and able to foster trust with stakeholders at all levels.
- Results-driven – motivated by achieving targets and delivering measurable business outcomes.
- Creative and innovative – brings fresh ideas to strengthen brand positioning and client engagement.
- Resilient and adaptable – thrives under pressure, embraces change, and maintains composure in challenging situations.
- Analytical mindset – able to interpret data and insights to guide brand and account decisions.
- Collaborative leader – works effectively across teams, inspires others, and builds strong internal alignment.
- Proactive problem-solver – anticipates challenges and takes initiative to resolve issues quickly.
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