55 Strategic Operations jobs in South Africa
Strategic Sourcing Consultant: Operations
Posted 3 days ago
Job Viewed
Job Description
- Define own work plan and deliverables, with guidance from the Category Lead.
- Source operations-related goods and services in adherence to the companys Procurement Policy and relevant legislation, including the Broad-based Black Economic Empowerment Act 53 of 2003.
- Source operations-related goods and services, including but not limited to, market research, the preparation of requests for tender/proposal/quotation/information, the evaluation of bids, commercial negotiations, recommendations for supplier awarding, as well as the preparation and presentation of submissions to relevant committees.
- Manage the entire value chain of requisitioning, including the contracting cycle.
- Collate and analyse spend data for the execution of operations category management initiatives and the provision of management information.
- Keep abreast of developments in procurement to ensure the company applies best practices.
- Keep abreast of technological advancements and their effect on the costs of the goods and services to be procured.
- Perform spend analyses and formulate category strategies that will lead to benefits (cost reduction or cost avoidance) without causing supply risks.
- Ensure that the contracts between the company and suppliers are commercially sound.
JOB REQUIREMENTS
- A minimum of a bachelors degree in commerce or supply chain management, or an equivalent qualification; and
- A minimum of five to eight years experience in a procurement or supply chain management environment, of which two to three of those years are related to strategic/complex sourcing.
The following would be an added advantage:
- Chartered Institute of Purchasing and Supply certification.
Strategic Workforce Planning Specialist
Posted 17 days ago
Job Viewed
Job Description
The incumbent will be responsible and accountable for the facilitation, guiding, directing, consolidation, monitoring and status reporting of SANBS Strategic Workforce Planning (SWP) processes, initiatives, actions and implementation plans.
Key Performance Areas
KPA 1: Direct and facilitate, guide & drive SWP in SANBS
- Provide specialists input by facilitating and directing, and driving all SWP processes and activities to ensure consistent application with optimal return for the business.
- Manage the SWP process from start to finish and accept final responsibility of the organization-wide workforce plan.
- Develop and implement the SWP policy, governance and frameworks.
- Coordinate and schedule all SWP processes and activities ensuring alignment with the annual business cycle, leadership and reporting protocols.
- Ensure all divisional SWP plans are timely submitted and comply with the SWP procedures and specifications.
- Support divisions with SWP implementation and actions and proactively advise to ensure optimal return on investment.
KPA 2: Relationship Management
- Strategic partner to the Executives, Senior Managers & Managers within SANBS to support SWP.
- SWP stakeholder relationships management across the Departments and Divisions.
- Support and enable a common SWP understanding in SANBS.
- Ensure integration of all the functions in the SWP process and synergies and opportunities are fully exploited.
- Close working relationship with Learning & Development to ensure the training matrix is active and supports all the SWP processes and actions.
KPA 3: Management of the SWP Annual Scenario Planning processes
- Facilitate, direct and coordinate the annual SWP scenario planning process per department ensuring consistent application across SANBS.
- Custodian of SWP templates and tools, ensuring templates and tools are reviewed when required to support efficiencies and effectiveness.
- Ensure efficient scheduling and communication to support timely delivery.
- Consolidate all divisional scenario plans in the SANBS plan, clearly articulating time, deliverables, actions and accountability.
KPA 4: Monitoring of SWP action plans, implementation
- Proactively monitor the implementation and progress on all SWP action plans and identify potential opportunities to improve when required.
- Interpret, provide input and revise (if necessary) divisional action plans, if no longer serving the organization.
KPA 5: Reporting
- Consolidated SWP Reporting: Quarterly & Annually, ensuring accuracy and timely reporting.
- Develop and submit reports detailing the link to business performance and quantify impact.
- Develop reports associated with the 5-year strategic plan time horizon of the organization.
KPA 6: Up-to-date, accurate data and information management for SWP
- Implement and ensure all information utilized on the SWP system and/or database/s is up-to-date and accurate.
- Quality assurance checks and audits of information on a regular basis to ensure accuracy, relevancy and up-to-date information.
- Ensure a procedure to maintain all information sources utilized effectively.
- Develop appropriate and efficient systems to ensure accurate data management.
- Interpret the SANBS workforce data and provide recommendations to senior leadership.
KPA 7: SWP Stakeholder Management
- Support a consistent and common understanding of SWP across SANBS by developing communications for utilization by the Executives and Managers.
- Draft SWP messaging and communication to support SWP implementation.
- Drive change management to ensure strategic alignment with all relevant stakeholders in the process.
KPA 8: Risk Management
- Identify potential early warning SWP risks and propose mitigating actions for approval and implementation.
- Assist and support internal and external auditors by submitting correct data and reports.
- Ensure organization-wide adherence to SWP policy and procedures.
- Integrate SWP risks into the broader organizational strategic risk register.
KPA 9: Continuous Improvement and quality management
- Identify opportunities to improve SWP and business processes at appropriate intervals.
- Proactively identify opportunities and potential synergies across the business with skills planning and integration to talent mapping processes.
- Incorporate SWP opportunities into the SANBS quality management system.
- Track and monitor process improvements actions.
KPA 10: SWP Governance
- Ensure SWP policies and procedures are up-to-date and support the business needs and requirements whilst adhering to labour laws and legislation.
- Ensure SWP templates are reviewed timeously to support efficiencies and effectiveness of SWP operations.
- Ensure a common understanding of SWP processes and procedures across SANBS.
Cognitive Skills
- Analytical thinking and attention to detail.
- Management Control.
- Project Management.
- Change Management.
- Holistic / Big Picture.
- Judgment and Decision making.
- Problem solving.
- Planning, Organizing and Monitoring.
- Knowledge of ER theory, concepts and best practice.
Personal Skills
- Ethical behaviour.
- Excellence Orientation.
- Resilience and stress management.
- Self-Management.
- Customer Service Orientation.
- Confidentiality.
- Resourceful.
Interpersonal Skills
- Communication.
- Conflict Management.
- Knowledge Sharing.
- Organizational Awareness.
- Relationship Building.
- Teamwork.
Professional Technical Skills
- Systems Competence.
- Business and Financial Acumen.
- Best Practice Thinking.
- SWP Practice.
- Business process understanding.
- Presentation and Business writing skills.
Leadership Skills
- Practical Execution Management.
Education
- Degree in Business, Strategic Management, Human Resources, Industrial Psychology or equivalent.
- Honors degree will be an advantage.
Experience and Knowledge Requirements
- 5 to 8 years relevant experience.
- Proven track record in the application of analytics in decision-making.
- Advanced Excel and data management skills.
- Understanding of the strategic management principles and processes.
- In-depth knowledge and understanding of strategic human resource management.
- Excellent understanding of operational business activities and relationship to manpower planning.
- Excellent understanding of skills development.
- In-depth knowledge and understanding of strategic workforce planning.
- The ability to translate business needs and requirements into practical people solutions.
- Knowledge of Labour Legislation.
- Advanced knowledge of information technology systems (SAP preferred).
- Up-to-date knowledge and understanding of new developments and strategies in Human Resources, transformation, high-performance cultures and change environments.
- Exposure and experience in/to a unionized environment.
- The ability to inspire, influence and create a positive work environment and atmosphere.
- The ability to understand, respect and work with all levels, different management styles, different personalities, work approaches, and cultures.
Strategic Workforce Planning Specialist
Posted today
Job Viewed
Job Description
The incumbent will be responsible and accountable for the facilitation, guiding, directing, consolidation, monitoring and status reporting of SANBS Strategic Workforce Planning (SWP) processes, initiatives, actions and implementation plans.
Key Performance Areas
KPA 1: Direct and facilitate, guide & drive SWP in SANBS
- Provide specialists input by facilitating and directing, and driving all SWP processes and activities to ensure consistent application with optimal return for the business.
- Manage the SWP process from start to finish and accept final responsibility of the organization-wide workforce plan.
- Develop and implement the SWP policy, governance and frameworks.
- Coordinate and schedule all SWP processes and activities ensuring alignment with the annual business cycle, leadership and reporting protocols.
- Ensure all divisional SWP plans are timely submitted and comply with the SWP procedures and specifications.
- Support divisions with SWP implementation and actions and proactively advise to ensure optimal return on investment.
KPA 2: Relationship Management
- Strategic partner to the Executives, Senior Managers & Managers within SANBS to support SWP.
- SWP stakeholder relationships management across the Departments and Divisions.
- Support and enable a common SWP understanding in SANBS.
- Ensure integration of all the functions in the SWP process and synergies and opportunities are fully exploited.
- Close working relationship with Learning & Development to ensure the training matrix is active and supports all the SWP processes and actions.
KPA 3: Management of the SWP Annual Scenario Planning processes
- Facilitate, direct and coordinate the annual SWP scenario planning process per department ensuring consistent application across SANBS.
- Custodian of SWP templates and tools, ensuring templates and tools are reviewed when required to support efficiencies and effectiveness.
- Ensure efficient scheduling and communication to support timely delivery.
- Consolidate all divisional scenario plans in the SANBS plan, clearly articulating time, deliverables, actions and accountability.
KPA 4: Monitoring of SWP action plans, implementation
- Proactively monitor the implementation and progress on all SWP action plans and identify potential opportunities to improve when required.
- Interpret, provide input and revise (if necessary) divisional action plans, if no longer serving the organization.
KPA 5: Reporting
- Consolidated SWP Reporting: Quarterly & Annually, ensuring accuracy and timely reporting.
- Develop and submit reports detailing the link to business performance and quantify impact.
- Develop reports associated with the 5-year strategic plan time horizon of the organization.
KPA 6: Up-to-date, accurate data and information management for SWP
- Implement and ensure all information utilized on the SWP system and/or database/s is up-to-date and accurate.
- Quality assurance checks and audits of information on a regular basis to ensure accuracy, relevancy and up-to-date information.
- Ensure a procedure to maintain all information sources utilized effectively.
- Develop appropriate and efficient systems to ensure accurate data management.
- Interpret the SANBS workforce data and provide recommendations to senior leadership.
KPA 7: SWP Stakeholder Management
- Support a consistent and common understanding of SWP across SANBS by developing communications for utilization by the Executives and Managers.
- Draft SWP messaging and communication to support SWP implementation.
- Drive change management to ensure strategic alignment with all relevant stakeholders in the process.
KPA 8: Risk Management
- Identify potential early warning SWP risks and propose mitigating actions for approval and implementation.
- Assist and support internal and external auditors by submitting correct data and reports.
- Ensure organization-wide adherence to SWP policy and procedures.
- Integrate SWP risks into the broader organizational strategic risk register.
KPA 9: Continuous Improvement and quality management
- Identify opportunities to improve SWP and business processes at appropriate intervals.
- Proactively identify opportunities and potential synergies across the business with skills planning and integration to talent mapping processes.
- Incorporate SWP opportunities into the SANBS quality management system.
- Track and monitor process improvements actions.
KPA 10: SWP Governance
- Ensure SWP policies and procedures are up-to-date and support the business needs and requirements whilst adhering to labour laws and legislation.
- Ensure SWP templates are reviewed timeously to support efficiencies and effectiveness of SWP operations.
- Ensure a common understanding of SWP processes and procedures across SANBS.
Cognitive Skills
- Analytical thinking and attention to detail.
- Management Control.
- Project Management.
- Change Management.
- Holistic / Big Picture.
- Judgment and Decision making.
- Problem solving.
- Planning, Organizing and Monitoring.
- Knowledge of ER theory, concepts and best practice.
Personal Skills
- Ethical behaviour.
- Excellence Orientation.
- Resilience and stress management.
- Self-Management.
- Customer Service Orientation.
- Confidentiality.
- Resourceful.
Interpersonal Skills
- Communication.
- Conflict Management.
- Knowledge Sharing.
- Organizational Awareness.
- Relationship Building.
- Teamwork.
Professional Technical Skills
- Systems Competence.
- Business and Financial Acumen.
- Best Practice Thinking.
- SWP Practice.
- Business process understanding.
- Presentation and Business writing skills.
Leadership Skills
- Practical Execution Management.
Education
- Degree in Business, Strategic Management, Human Resources, Industrial Psychology or equivalent.
- Honors degree will be an advantage.
Experience and Knowledge Requirements
- 5 to 8 years relevant experience.
- Proven track record in the application of analytics in decision-making.
- Advanced Excel and data management skills.
- Understanding of the strategic management principles and processes.
- In-depth knowledge and understanding of strategic human resource management.
- Excellent understanding of operational business activities and relationship to manpower planning.
- Excellent understanding of skills development.
- In-depth knowledge and understanding of strategic workforce planning.
- The ability to translate business needs and requirements into practical people solutions.
- Knowledge of Labour Legislation.
- Advanced knowledge of information technology systems (SAP preferred).
- Up-to-date knowledge and understanding of new developments and strategies in Human Resources, transformation, high-performance cultures and change environments.
- Exposure and experience in/to a unionized environment.
- The ability to inspire, influence and create a positive work environment and atmosphere.
- The ability to understand, respect and work with all levels, different management styles, different personalities, work approaches, and cultures.
National Sales and Operations Manager Negotiable CTC (Strategic level)
Posted 17 days ago
Job Viewed
Job Description
Our client, a premier supplier of building solutions in Southern Africa, invites applications for a National Sales and Operations Manager (South Africa), based in KZN. The primary purpose of the position is to oversee and drive the company's sales and operational strategies, ensuring that the company achieves its revenue, profitability, and market share goals.
Key Responsibilities:
- Sales Leadership: Developing and implementing a national sales strategy that aligns with the company's objectives.
- Market Expansion: Identifying and capitalising on opportunities for market expansion.
- Operations Management: Ensuring the operational aspects of the business are efficient and effective.
- Customer Relationship Management: Building and maintaining strong relationships with key customers.
- Team Leadership and Development: Leading, motivating, and developing a diverse team of sales and operations professionals.
- Financial Management: Overseeing budgeting, financial planning, and resource allocation.
- Regulatory Compliance and Sustainability: Ensuring compliance with local laws and regulations.
- Strategic Partnerships: Developing strategic partnerships with suppliers and distributors.
- Adaptability and Innovation: Ability to adapt to changing market conditions and technological advancements.
- Brand and Reputation Management: Promoting the company's brand and reputation in the market.
Education/Qualification/Experience:
Relevant Bachelor’s degree (Business / Sales / Operations / Management) or Equivalent (Advantage: MBA or PGD).
8 to 10 years sales management experience within a supplier/distributor (construction/building/steel/engineering/aluminium/metal) environment.
8 to 10 years operations management experience in a large service or manufacturing company.
Key Competencies and Skills:
- Strategic Planning and Execution
- Industry-Specific Knowledge
- Leadership and Team Management
- Operations Management
- Customer Relationship Management (CRM)
- Regulatory Compliance and Quality Assurance
- Adaptability and Innovation
- Strong admin, planning and organizational skills
- Excellent written and oral communication skills
- Communication, negotiation and deal closing skills
Computer Literacy: MS Office, CAD, SAP
Personality Profile:
- Ability to build a high-performance team.
- Energetic, dynamic, positive, and enthusiastic.
- Ability to get things done and make things happen.
- Ability to work productively under tight timescales and pressure.
Negotiable CTC
#J-18808-LjbffrChief Financial Officer (Strategic Leadership / Financial Planning / Risk Management / Complian[...]
Posted 5 days ago
Job Viewed
Job Description
Nature & Scope
Our client, a dynamic and innovative global leader in the property and building industry, is seeking a Chief Financial Officer to join their team. Based in the company's global service hub in Cape Town, the CFO will have global responsibility for the financial stewardship of all group companies. This executive will be a key business partner to the CEO and the board, providing financial leadership, strategic direction, and operational excellence. The successful candidate will lead and build out a talented and geographically distributed finance team with its primary hub in Cape Town and key members located in the international offices. This is a unique opportunity to shape the financial future of a growing global enterprise, including the potential to list on a European or North American stock market within the next 10 years.
Responsibilities
Strategic Leadership & Corporate Finance :
- Partner with the CEO and executive team to formulate and execute the company's long-term strategic plan, providing robust financial analysis and insights.
- Lead capital allocation strategy, M&A activities, due diligence, and integration.
- Oversee capital structure, manage banking relationships, and lead future fundraising or financing initiatives.
- Drive the financial planning of the company by analyzing its performance and risks.
Financial Planning & Analysis (FP&A) :
- Direct the global financial planning, budgeting, and forecasting processes to ensure alignment with strategic objectives.
- Provide insightful data-driven analysis of financial and operational performance, highlighting trends, risks, and opportunities.
- Develop and monitor key performance indicators (KPIs) and financial metrics across all business units and geographies.
Global Operations & Control :
- Lead and manage the global finance and accounting functions, ensuring the team is effective, motivated, and aligned.
- Oversee all accounting operations, including General Ledger, A/R, A/P, Cost Accounting, and Revenue Recognition, ensuring accuracy and timeliness.
- Manage global treasury, cash flow, and working capital to optimize the company's liquidity and financial position.
- Ensure the integrity of financial systems, processes, and internal controls to safeguard company assets and ensure compliance.
Risk Management & Compliance :
- Ensure full compliance with all financial regulations, tax laws, and reporting requirements (IFRS) across all jurisdictions (South Africa, Switzerland, USA, Ukraine).
- Coordinate and manage the external audit process globally.
- Develop and implement effective risk management policies, particularly concerning interest rates, credit, and currency fluctuations (forex).
Team Leadership & Development :
- Provide strong leadership, mentorship, and development to the global finance team.
- Foster a culture of high performance, accountability, collaboration, and continuous improvement.
- Manage a multi-cultural and geographically dispersed team, promoting clear communication and a unified purpose.
Qualifications & Experience
Professional Certification: Chartered Accountant (CA(SA)) or equivalent (e.g., CPA, ACCA, CIMA) is mandatory.
Education : An MBA or other relevant postgraduate degree is highly advantageous.
Experience :
- Minimum of 10-15 years of progressive finance experience, with 2-7 years in a senior executive role (CFO, VP Finance, Finance Director, or Head of Finance) within a complex multinational organization.
- Experience managing finance functions for companies with significant international operations, especially in Europe and North America.
- Proven ability to develop and lead high-performing, geographically dispersed teams.
- Strong expertise in IFRS; familiarity with US GAAP is a plus.
- Experience in the building or property industry is preferred.
Key Competencies
- Strategic mindset with the ability to provide financial counsel at the executive and board levels.
- Exceptional leadership and people management skills.
- Outstanding communication and interpersonal skills.
- Superior analytical and problem-solving skills, with attention to detail.
- Unquestionable integrity and commitment to ethical conduct.
- Ability to thrive in a fast-paced, growth-oriented environment.
Contractual Information
- Permanent position.
- All suitable candidates are encouraged to apply.
If you wish to apply for the position, please send your CV to the contact provided.
Please visit our website for more exciting opportunities.
Sahil Bissoon
Business Development and Recruitment Specialist
CA Global – Finance
CA Global will respond to short-listed candidates only. If you have not received a response within two weeks, please consider your application unsuccessful. However, your CV will be retained for future opportunities.
#J-18808-LjbffrBusiness Operations Manager
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Business Operations Manager role at Remote Recruitment
Join to apply for the Business Operations Manager role at Remote Recruitment
Remote Recruitment is seeking a dynamic and results-oriented Business Operations Manager to oversee and enhance our operational capabilities. In this role, you will play a crucial part in ensuring that our business operations run smoothly and efficiently, while aligning with our strategic growth objectives.
Your expertise in operations management will help us to build robust operational processes, improve productivity, and enhance the overall delivery of our recruitment services.
Key Responsibilities
- Manage daily operational activities and ensure alignment with company goals.
- Develop, implement, and optimize standard operating procedures to increase efficiency.
- Collaborate with cross-functional teams to improve workflows and enhance service delivery.
- Analyze performance metrics and operational data to inform strategic decisions and initiatives.
- Identify opportunities for cost reduction and process improvement.
- Oversee project management initiatives to ensure timely and successful execution.
- Foster a culture of continuous improvement and operational excellence within the team.
Qualifications and Skills
- 5+ years of experience in business operations management or a related field, preferably in the recruitment industry.
- Strong leadership skills with demonstrated experience in managing and developing teams.
- Proficiency in project management and process optimization methodologies.
- Excellent analytical and problem-solving skills, able to leverage data for decision-making.
- Superb communication and interpersonal skills to collaborate effectively across teams and with stakeholders.
- Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA is a plus.
- Experience with operational tools and software that enhance productivity and efficiency.
- Ability to adapt to a fast-paced and changing work environment.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management
- Industries Staffing and Recruiting
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#J-18808-LjbffrBusiness Operations Administrator
Posted 17 days ago
Job Viewed
Job Description
A vacancy has arisen with a major law firm in their Business Operations Department across the Human Resources (HR) and Marketing & Business Development (MBD) teams for a Business Operations Administrator.
Duties & ResponsibilitiesResponsibilities:
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities.
- Manage events in terms of successfully planning and implementing client-facing and internal events as needed.
- Manage stock levels of marketing promotional items and replenish when the need arises.
- Assist with the coordination of client gifts.
- Ad-hoc assistance in supporting the national Marketing team with administrative deliverables pertaining to the Western Cape Offices.
- Ad-hoc assistance in preparing, printing, and delivery of tenders and pitches.
- Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information, and continuous monitoring of data hygiene.
- Create and deploy events related invitations utilizing an emailing system and manage this process from inception to reporting.
- Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output.
Requirements:
- A degree/diploma in Marketing/Communications/Events Management.
- 2-4 years experience in a similar role.
- Some experience in an HR or administrative role.
- Excellent command over the English language.
- Excellent planning and time management skills.
- Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD.
- Demonstrable ability to multi-task and adhere to deadlines.
- Need to travel monthly to Stellenbosch office.
Please note only shortlisted candidates will be contacted.
Package & RemunerationAnnually
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BUSINESS OPERATIONS ADMINISTRATOR
Posted 17 days ago
Job Viewed
Job Description
Reference: CPT006910-ST-1
A vacancy has arisen in the Business Operations Department across the Human Resources and Marketing & Business Development teams
CAPE TOWN CBD
R 250 000 - R 340 000 P/A CTC NEGOTIABLE DEPENDING ON EXPERIENCE
- A degree/diploma in Marketing/Communications/Events Management
- 2-4 Years' experience in a similar role
- Some experience in an HR or administrative role
- The candidate will be responsible for a HR Portfolio comprising:
- Professional Staff documentation administration
- Graduate Administration
- Recruitment Administration
- Training & Development Administration
- HR Project Administration and general admin
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
- Manage events in terms of successfully planning and implementing client facing and internal events as needed
- Manage stock levels of marketing promotional items and replenish when the need arises
- Assist with the coordination of client gifts
- Ad-hoc assistance in supporting the national Marketing team with administrative deliverables
- Ad-hoc assistance in preparing, printing and delivery of tenders and pitches
- Assist with data steward related tasks on InterAction including data capturing, maintaining accurate client information and continuous monitoring of data hygiene
- Create and deploy events related invitations utilising an emailing system and manage this process from inception to reporting
- Work closely with members of the MBD team to ensure deadlines are met and stakeholders are assisted as needed with high-quality output
- Excellent command over the English language
- Excellent planning and time management skills
- Ability to engage with senior management to ensure effective coordination and implementation of the Western Cape HR and MBD needs
- Demonstrable ability to multi-task and adhere to deadlines
- Please note that this position is 100% office based - must be able to travel monthly to the client's Stellenbosch office
CTC includes: Medical Aid, Provident fund, Life cover, Disability cover, Funeral benefit.
#J-18808-LjbffrDirector, Change Management - Business Operations
Posted 2 days ago
Job Viewed
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Director, Change Management is a leadership role, responsible for playing a pivotal role in leading and driving strategic organizational change initiatives.
This leadership role provides strategic direction and support across business operations functions fostering a collaborative and innovative team culture focused on operational excellence.
Key Responsibilities:
- Provides leadership and guidance to individuals involved in organizational change initiatives.
- Leads strategic transformational change management initiatives.
- Develops a clear vision for organizational change and aligns it with business goals.
- Ensures effective change management is in place for the full lifecycle of transformation and standardization initiatives, from concept through Business-As-Usual (BAU) deployment.
- Collaborates with executive leadership and other senior level stakeholders to gain buy-in and support for change efforts.
- Provides strategic guidance to senior leadership on change management methodology and approach.
- Ensures the development of enterprise-wide change management methodologies and toolkits. Identifies potential risks and develops mitigation strategies.
- Analyzes, plans, implements and evaluates change strategies, facilitating a collaborative approach to change across the organization and building ownership and capability in change leadership.
- Acts as a coach for senior leaders/managers in helping them fulfil the role of “change sponsor”.
- Conducts assessments of the current state, analyzes stakeholders, identifies risks, and establishes goals and milestones for changes.
- Plays a key role in ensuring change initiatives meets objectives on time and on budget by increasing employee adoption and usage.
- Significant proficiency in methodologies, change management principles, and project lifecycle phases.
- Significant understanding of change management challenges, opportunities, methodologies and frameworks.
- Significant understanding of local and international change management methodologies.
- Ability to influence senior leaders/managers and gain buy-in at executive level.
- Excellent analytical and strategic planning capabilities.
- Significant vast expertise in delivering creative and innovative solutions to business challenges.
- Excellent interpersonal and presentation skills.
- Bachelor's degree or equivalent in Business, Management, Communications, or Human Resources or related field.
- Certifications such as PMP, PROSCI, ADKAR, ITIL, LEED, OCM, or CCMP (desirable).
- Significant experience working on large scale change management projects and programs, ideally in a related working environment.
- Deep Experience gained in a similar leadership role.
- Significant experience leading and managing a change management team, delivering high quality results.
- Strong business acumen and ability to communicate with various functional leaders using relevant industry knowledge and terminology.
- Significant experience leading programs that include technology change and adoption.
- Significant experience managing multiple change programs across different regions / geographies with differing needs and stakeholders.
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Business Development and Sales
- Industries IT Services and IT Consulting
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#J-18808-LjbffrDirector, Change Management - Business Operations
Posted 3 days ago
Job Viewed
Job Description
Job title : Director, Change Management - Business Operations
Job Location : Gauteng, Johannesburg Deadline : September 18, 2025 Quick Recommended Links
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Key Responsibilities :
To thrive in this role, you need to have :
Academic Qualifications and Certifications :
Required experience :