829 Store Manager Medium Clicks Stellenbosch Square jobs in South Africa
Store Manager (Medium) - Clicks Stellenbosch Square
Posted 11 days ago
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Job Description
Listing reference: click_019568
Listing status: Online
Apply by: 25 March 2025
Position summaryIndustry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About our companyClicks Group
IntroductionTo ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
Job Objectives:
- To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
- To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
- To ensure competent and motivated employees through effective selection, leadership, management and ongoing development in order to build capacity and capability to meet current and future business needs.
- To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DCs) to ensure business objectives are achieved and opportunities are maximised.
- To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
- To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
- To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Knowledge:
- Sound understanding and application of financial management principles
- Strong retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of Customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of competency based interviewing
Skills:
- Sound managerial skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Entrepreneurial and Commercial Thinking
- Deciding and Initiating Action
- Working with people
- Analysing
- Coping with Pressures and Setbacks
Experience:
- Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
- Extensive people management experience of a large and diverse workforce
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Education:
- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)
Retail Manager
Posted 2 days ago
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Job Description
SUMMARY :
Retail Manager - Retail - Witbank
As our company expands, we are looking to hire Retail Store Managers for our retail stores! The purpose of this role is for the Retail Manager to oversee all store operations, lead the team, and ensure smooth functioning while optimizing profits.
POSITION INFO : QUALIFICATIONS
- Grade 12 (Requirement)
- Diploma / Degree in Retail, Business, or related field (advantageous)
EXPERIENCE
- Minimum of 5 years' experience in a retail environment, preferably in a supervisory or leadership role.
KNOWLEDGE REQUIRED
- Management of inventory, stock, buying, staff, product merchandising, costs, and profitability.
- Knowledge of stock management systems like ERP, Meat Matrix, etc.
- Understanding of FMCG environment and related legislation.
- Management of perishable products, especially in the meat industry.
- Basic understanding of retail consumer behavior and purchasing trends.
- Knowledge of the retail and meat markets.
SKILLS REQUIRED
- Excellent verbal and written communication skills.
- Proficiency in MS Office Suite.
- Analytical skills.
- Understanding of financial statements, cash flows, and stock management reporting.
- Excellent interpersonal skills and effective communication.
- Exceptional customer service and people management skills.
- Energetic and self-motivated.
KEY PERFORMANCE AREAS (KPAs)
- Stock Management
- Place orders, follow up, manage deliveries, and stock levels.
- Report delivery shortfalls and damages.
- Capture received stock on Meat Matrix.
- Maintain cleanliness and HACCP standards throughout the store.
- Observe OHSA regulations.
- Recruitment, onboarding, training, performance management, and wellness.
- Product display, merchandising, and managing non-moving items.
- Manage daily cash-ups, cash safety, and ATM cash.
- Provide excellent service, handle complaints, and analyze customer behavior to improve satisfaction.
- Manage staff clocking, Meat Matrix, CCTV, security systems, and alarm systems.
Retail Manager
Posted 8 days ago
Job Viewed
Job Description
TWK Agri has the following vacancy available: Retail Manager within the Trade Division at Kokstad, KwaZulu-Natal.
Job Summary
This role involves managing all aspects of the store to ensure smooth operations, optimal stock control, and adherence to company policies and budgets. The Retail Manager will drive sales and profitability while leading the team, maintaining high customer service standards, and implementing effective merchandising and marketing strategies.
Responsibilities and Duties
- Responsibility and accountability of all aspects of the store
- Key operational performance assessment
- General administration
- Manage shrinkage and control stock takes
- POS process management
- HR/IR management
- Process improvement
- Operational planning
- Customer care (incorporating the brand)
- Merchandising principles and marketing implementation
- Operations policy and procedure
- Ensure that sales and all expenses are in line with budget
- Ensure that stock indicators are in line with company benchmarks
- Store profit
Qualifications and Skills
- Matric / Grade 12
- Computer literate
- Relevant degree / diploma / Higher Certificate
- At least 5 years’ experience in the Retail Sector
- Experience within the agricultural environment (advantageous)
- Above average knowledge of management principles
- Planning, leadership and organising skills
- Interpersonal and communication skills
- Assertive and analytical thinker
- Ability to train and develop employees
- Ability to work independently and effectively in a pressurised environment
- High attention to detail
Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.
*The company can expire job adverts at any time at their own discretion.
**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.
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Retail Manager
Posted 8 days ago
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Job Description
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SUMMARY:
Retail Store Manager in Secunda, Mpumalanga
Recruiter:
Eskort
Job Ref:
Ire00081/JR
Date posted:
Monday, July 14, 2025
Location:
Secunda, South Africa
SUMMARY:
Retail Store Manager in Secunda, Mpumalanga
JOB PURPOSE:
To provide an oversight and leading all operations of the store in ensuring that the store functions smoothly while optimizing profits.
The role will promote and increase customer traffic to the store by improving customer satisfaction levels and ensuring stock availability to customers at all times.
POSITION INFO:
Qualifications
JOB ROLE REQUIREMENTS
Grade 12
Diploma/Degree in Retail or Business or related qualification will be advantageous
Experience
Minimum of 5 years’ experience working in a retail environment, ideally in a managerial or leadership level.
Knowledge Required
Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
Knowledge of stock management systems like ERP, Meat Matrix, e.t.c.
Knowledge and understanding of FMCG environment and related legislation.
Management of perishable products with short shelf life especially in meat industry.
Understanding of retail consumer behaviour and purchasing trends.
Understanding of the retail and meat market.
Skills Required
English Proficiency (read, write and speak). Excellent verbal and written communication skills.
Proficient in MS Office Suite.
Demonstratable Analytical Skills.
Understanding of income statements, cash flows, stock management reporting, and all basic financial systems.
Excellent interpersonal skills and ability to communicate effectively.
Exceptional customer service and people management skills.
Energetic and self-starter.
KEY PERFORMANCE AREAS (KPA’S)
JOB ACTIVITIES
- Stock Management
Place orders with factories and other suppliers
Follow up on orders
Manage deliveries, delivery dates and stock upon arrival
Manage stock order volumes
Stock Receiving
Receive ordered stock
Report delivery shortfalls, and damages
Follow up on non-received stock
Capture received stock on Meat Matrix Stock controlling Daily stock levels reporting
Run stock depletion reports- cashiers Balance off with stock receiving
Manage stock levels threshold Manage stock shrinkage: stock losses/damages/dumpings
- Housekeeping
Always maintain high level of HACCP standards throughout the store.
Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resolution of the Act.
- Employee Management
Onboarding and Induction of new employees
Training and Development
Employee Relations (Discipline in the workplace)
Performance Management
Employee Wellness
Employee Motivation
- Store Organisation
Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.
Re-arrangement of store shelves and products
Managing of non-moving items and display areas
- Cash Management
Minimise cash losses.
Manage picking up and dropping off of cash in the store.
Manage cash on ATM.
Manage safety of cash movement within the store.
Manage and keep the safe secure and locked at all times.
- Customer Service
Create a store that meets local needs by building an understanding of customer-product preferences.
Manage and analyse customer complaints to get insights for improvement of customer satisfaction
Be the custodian of customer experience and lead brand loyalty
Responding to customer complaints and comments promptly and accurately.
Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers
- System Administration Manage staff clockings via ERS. Maintan and understand the system Meat Matrix. Manage and maintain CCTV cameras. Ensure availability of physical security guards in store. Manage the alarm system internally.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Advertising Services
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#J-18808-LjbffrRetail Manager
Posted 13 days ago
Job Viewed
Job Description
- Grade 12 (Requirement)
- Diploma/Degree in Retail or Business or related qualification will be advantageous
- Minimum of 5 yearsâ experience working in a retail environment, ideally in a supervisory or leadership level.
- Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
- Knowledge of stock management systems like ERP, Meat matrix, etc.
- Knowledge and understanding of the FMCG environment and related legislation
- Management of perishable products with short shelf life especially in meat industry
- - Basic Understanding of retail consumer behaviour and purchasing trends
- Basic Understanding of the retail and meat market
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite
- Analytical skills
- Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems
- Excellent interpersonal skills and ability to communicate effectively
- Exceptional customer service and people management skills
- Energetic and self-starter
1. Stock Management
Stock Ordering
- Place orders with factories and other suppliers
- Follow up on orders
- Manage deliveries, delivery dates and stock upon arrival
- Manage stock order volumes
Stock Receiving
- Receive ordered stock
- Report delivery shortfalls, and damages
- Follow up on non-received stock
- Capture received stock on Meat Matrix
Stock Controlling
- Daily stock levels reporting
- Run stock depletion reports- cashiers
- Balance off with stock receiving
- Manage stock levels threshold
- Manage stock shrinkage: stock losses/damages/dumpings
2. Housekeeping
- Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area.
- Always maintain high level of HACCP standards throughout the store.
- Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.
3. Employee Management
- Employee Recruitment
- Onboarding and Induction of new employees
- Training and Development
- Employee Relations (Discipline in the workplace)
- Performance Management
- Employee Wellness
- Employee Motivation
4. Store Organisation
- Display of products on the the shelf and create attractive displays at key points in the store ex: check-out ques.
- Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.
- Re-arrangement of store shelves and products
- Managing of non-moving items and display areas
5. Cash Management
- Manage and assist with daily cash ups.
- Minimise cash losses.
- Manage picking up and dropping off of cash in the store.
- Manage cash on ATM.
- Manage safety of cash movement within the store.
- Manage and keep the safe secure and locked at all times.
6. Customer Service
- Deliver excellent service to ensure high levels of customer satisfaction
- Create a store that meets local needs by building an understanding of customer-product preferences.
- Manage and analyse customer complaints to get insights for improvement of customer satisfaction
- Be the custodian of customer experience and lead brand loyalty
- Responding to customer complaints and comments promptly and accurately.
- Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers
7. System Administration
- Manage staff clocking via ERS.
- Maintain and understand the system Meat Matrix.
- Manage and maintain CCTV cameras.
- Ensure availability of physical security guards in store.
- Manage the alarm system internally.
Retail Manager
Posted 14 days ago
Job Viewed
Job Description
Main Job Function:
We’re looking for a proactive and performance-driven Retail Manager to lead operations at our showroom and retail hub. You’ll manage a team, drive customer engagement, and ensure the end-to-end car buying experience is smooth, trustworthy, and aligned with the Weelee brand. This role is perfect for someone with a passion for customer service, cars, and team leadership.
Key Responsibilities:
- Lead all daily operations at the retail/showroom level, ensuring a seamless customer experience.
- Supervise and coach a team of sales executives, admin staff, and delivery coordinators.
- Drive sales performance and meet monthly sales and customer satisfaction targets.
- Ensure compliance with vehicle presentation, pricing standards, and inventory readiness.
- Resolve customer queries and complaints with professionalism and care.
- Collaborate with marketing, logistics, and procurement teams to align on stock, campaigns, and events.
- Monitor KPIs (e.g., sales volumes, test drives, lead conversion rates) and take action on performance trends.
- Ensure proper documentation, vehicle handovers, and delivery processes are followed.
- Maintain a clean, safe, and welcoming environment for all customers and staff.
- Stay up to date with used car market trends, competitor activity, and pricing strategies.
Job Requirements:
- 3+ years of experience in retail management, preferably in automotive, tech, or fast-paced retail environments.
- Strong leadership and team management skills with a hands-on approach.
- Excellent communication, negotiation, and customer service abilities.
- Data-driven mindset with experience working with CRM, sales dashboards, and inventory tools.
- Knowledge of used car retail or vehicle sales processes is a strong advantage.
- A passion for cars and the automotive industry.
- Valid driver’s license (essential).
What We Offer:
- Competitive salary with sales incentives.
- Dynamic, fast-growing company with opportunities to advance.
- A supportive team culture focused on innovation and trust.
- The chance to be part of transforming how South Africans buy and sell cars.
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Retail Store Manager
Posted today
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Job Description
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Company Description
Surtee Group represents world-class luxury fashion brands that exude an affluent and aspirational lifestyle. The group conducts business with integrity, stability, and professionalism. Surtee Group nurtures strong relationships with the South African market, creating a trusted bond with its clientele. The company is dedicated to providing exceptional service and a premium shopping experience.
Role Description
This is a full-time, on-site role for a Retail Store Manager located in Cape Town. The Retail Store Manager will be responsible for overseeing store operations, ensuring customer satisfaction, managing staff, implementing retail loss prevention strategies, and maintaining the store's visual standards. Daily tasks include managing inventory, training team members, resolving customer issues, and achieving sales targets.
Qualifications
- Skills in Customer Satisfaction and Customer Service
- Strong Communication skills
- Experience in Store Management
- Knowledge of Retail Loss Prevention strategies
- Excellent leadership and team management abilities
- Ability to work independently and handle multiple priorities
- Relevant experience in retail or luxury fashion is preferred
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Retail
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#J-18808-LjbffrRetail Store Manager
Posted 2 days ago
Job Viewed
Job Description
Are you a results-driven leader with a strong retail operations background? I am looking for a hands-on Retail Store Manager to lead a dynamic team and oversee daily operations, customer service, stock control, and profitability, etc
Duties include :
Manage all aspects of store operations (sales, stock, service, admin)
Drive store performance and meet sales and profitability targets
Supervise and develop a team including Sales, Store Assistant, Auto-Electrician, and General Workers
Ensure compliance with company procedures, safety, and legislation
Deliver excellent customer service and maintain stakeholder relationships
Control costs, monitor budgets, and implement cost-saving initiatives
Minimum Requirements
Diploma in Business Administration / Sales / Marketing (NQF 6)
5+ years’ retail sales / ops experience, with at least 3 years in a supervisory role
Strong people management, planning, and problem-solving skills
Computer literate (MS Office, relevant retail systems)
Knowledge of stock control, customer service, and compliance
Experience in automotive retail or related sectors
#J-18808-LjbffrRetail Store Manager
Posted 4 days ago
Job Viewed
Job Description
The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.
Responsibilities :
- Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
- Maintaining accurate bank balances
- Conducting cash-ups, and preparing daily, weekly, and monthly reports
- Establishing strong customer relationships
- Enforcing company policies and procedures
- Addressing customer concerns both in-store and telephonically
- Fostering collaboration with various departments within the group are also vital aspects of the position
Qualification :
- Grade 12 / Matric
- 5 years of previous retail management experience.
- Proficient experience in MS Office is essential.
- Sage Evolution experience will be advantageous.
- Proficiency in verbal and written communication
- Excellent team player with a high level of integrity and a passion for team success.
- Ability to negotiate.
- Detail Orientated
- Ability to manage time / prioritise
- Active Listening ability
- High Achiever / Results Driven
- Ability to multitask.
- Ability to work under pressure.
- Excellent analytical, problem-solving and organisational skills
Please consider your application unsuccessful if you have not received a response within two weeks of applying.
Create a job alert for this searchRetail Store Manager • Johannesburg, South Africa
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