489 Store Clerk jobs in South Africa

Key Responsibilities:

1. Customer Service: Provide excellent customer service, responding to queries and resolving issues in a timely and professional manner.
2. Transaction Processing: Process transactions, such as deposits, withdrawals, and payments, accurately and efficiently.
3. Product Knowledge: Stay up-to-date on financial products and services, providing accurate information to customers.
4. Administrative Tasks: Perform administrative tasks, such as data entry, filing, and record-keeping.

1. Excellent Communication: Strong verbal and written communication skills.
2. Customer Focus: Ability to provide excellent customer service and build strong relationships.
3. Product Knowledge: Basic knowledge of financial products and services.
4. Attention to Detail: Accuracy and attention to detail in processing transactions and performing administrative tasks.
5. Teamwork: Ability to work effectively in a team environment.
6. Adaptable: Ability to adapt to changing priorities and customer needs.

1. ID/Passport + Work Permit (Non South Africans)
2. Matric/NQF Level 4
3. Bank Confirmation Letter

About the role

As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same.

Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience.

You will also be involved in:

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

You will be based in store and report to store manager.

What you’ll need to have:

• Passion for customer care
• Desire to learn

It would be great if you also have:

• Worked in a retail or clinical environment

Our benefits

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

The Retail Assistant Store Manager will be responsible for assisting the Retail Store Manager in strategically managing and promoting sales to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world. This is a developmental position for high performing Supervisors to continue growing their skillset to become a Retail Store Manager.

• Responsible for ensuring that the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales, and service.
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Responsible for assisting Store Manager with the recruitment, training, development and succession of high performing, results driven Associates and Supervisors.
• Spends 90% of their working time on the sales floor engaging with consumers, selling, and coaching employees.
• Will act as the Store Manager when the Store Manager is away from the store for any given reason.
• Assist the Store Manager in preparing and administering timely and accurate performance appraisals.
• Responsible for ensuring training programs (required per the Role), both Domestic and Global, are successfully completed to drive results within the store.
• Manage and monitor Loss Prevention education and awareness programs.
• Directly responsible for Loss Prevention and Operational compliance within store
• Manage and achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts.
• Directly responsible for execution and processing of both incoming and outgoing merchandise
• Attend offsite training and position related meetings as required by Store Manager; travel may be required
• Responsible for accurately processing sales, exchange, and refund transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable. Also, responsible for processing employee transactions while adhering to the Associate Discount Policy & Procedure.
• Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates and Customers

• National Senior certificate
• 3 to 4 years of managerial experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record.
• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups.
  
  

About the role As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience. You will also be involved in:

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

You will be based in store and report to store manager. What you’ll need to have:

• Passion for customer care
• Desire to learn

It would be great if you also have:

• Worked in a retail or clinical environment

Our benefits

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots Opticians At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better. What's next Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. #J-18808-Ljbffr

Diploma / Degree in Retail, Business, or related qualification (advantageous)

EXPERIENCE :

Minimum of 5 years experience in a retail environment, preferably in a supervisory or leadership role

KNOWLEDGE REQUIRED :

Management of inventory, stock, buying, staff, product merchandising, costs, and store profitability

Familiarity with stock management systems like ERP, Meat Matrix, etc.

Understanding of FMCG environment and relevant legislation

Experience managing perishable products, especially in the meat industry

Basic understanding of retail consumer behavior and purchasing trends

SKILLS REQUIRED :

Excellent verbal and written communication skills

Proficiency in MS Office Suite

Strong analytical skills

Basic understanding of financial statements and reporting systems

Effective interpersonal and customer service skills

Energetic and self-motivated

Stock Management :

Place orders, follow up, and manage deliveries

Manage stock upon arrival and report discrepancies

Stock Receiving :

Receive stock, report damages, and update Meat Matrix

Stock Control :

Report daily stock levels, manage stock thresholds and shrinkage, and ensure store cleanliness and HACCP standards

Employee Management :

Recruitment, onboarding, training, employee relations, performance management, and wellness

Store Organisation :

Product display, merchandising, and managing non-moving items

Cash Management :

Daily cash-ups, cash handling, ATM management, and security

Customer Service :

Deliver excellent service, understand customer preferences, manage complaints, and foster brand loyalty

System Administration :

Maintain Meat Matrix, CCTV, security systems, and alarm systems

QUALIFICATIONS:

• Diploma / Degree in Retail, Business, or related qualification (advantageous)

EXPERIENCE:

• Minimum of 5 years experience in a retail environment, preferably in a supervisory or leadership role

KNOWLEDGE REQUIRED:

• Management of inventory, stock, buying, staff, product merchandising, costs, and store profitability
• Familiarity with stock management systems like ERP, Meat Matrix, etc.
• Understanding of FMCG environment and relevant legislation
• Experience managing perishable products, especially in the meat industry
• Basic understanding of retail consumer behavior and purchasing trends

SKILLS REQUIRED:

• Excellent verbal and written communication skills
• Proficiency in MS Office Suite
• Strong analytical skills
• Basic understanding of financial statements and reporting systems
• Effective interpersonal and customer service skills
• People management abilities
• Energetic and self-motivated

Stock Management:

• Place orders, follow up, and manage deliveries
• Manage stock upon arrival and report discrepancies

Stock Receiving:

• Receive stock, report damages, and update Meat Matrix

Stock Control:

• Report daily stock levels, manage stock thresholds and shrinkage, and ensure store cleanliness and HACCP standards

Employee Management:

• Recruitment, onboarding, training, employee relations, performance management, and wellness

Store Organisation:

• Product display, merchandising, and managing non-moving items

Cash Management:

• Daily cash-ups, cash handling, ATM management, and security

Customer Service:

• Deliver excellent service, understand customer preferences, manage complaints, and foster brand loyalty

System Administration:

• Maintain Meat Matrix, CCTV, security systems, and alarm systems

Well-established retail clothing store are looking for qualified and experienced applicants to join their new branch opening soon!

Requirements:

• Must have matric (certificate to be provided on application)
• NQF 5 Certificate in Retail/Business Administration (certificate to be provided on application)
• Computer literate: proficient in MS Word and MS Excel
• 2 - 5 years in relevant sales / cashier environment
• Previous experience as Admin Controller / 2IC / Assistant Store Manager essential within a clothing store environment
• Proven ability to assist with running a store and overseeing staff

Job Requirements:

• Support daily store operations 
• Supervise and guide staff 
• Monitor stock levels and merchandising 
• Ensure customer satisfaction 
• Handle cash-ups and admin tasks 
• Maintain store standards and security 

Should you wish to apply please submit your CV through for consideration.

Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.