What Jobs are available for Storage Engineer in South Africa?

Job Title

Storage Engineer

Reporting Line

Operations and Service Sales Manager

Main Job Purpose

The HCI and Storage Engineer will be primarily responsible for installing, monitoring, testing and maintaining both cloud and on-premise infrastructure solutions, with a specific emphasis on Hyper-Converged Infrastructure (HCI), VxRail, UNITY Storage and VNX(e) Hardware and software

This role will involve providing specialised technical support and guidance through high-level analysis, diagnosis and problem-solving, ensuring that the HCI components of the infrastructure are optimised for efficient operations.

In addition to HCI expertise, the HCI and Storage Engineer will play a crucial role in qualifying the product fit, overseeing the installation and implementing IT systems to meet client requirements. Your deep understanding of Hyper-Converged Infrastructure and Storage will enable you to design, deploy and manage robust and scalable solutions that align with industry best practices and standards.

Overall, this position requires a combination of technical proficiency in HCI and Storage infrastructure to deliver comprehensive and cutting-edge storage and Hyper converged infrastructure solutions for our clients.

Minimum Desired Qualifications

• Matric Senior Certificate
• VMWare Certified Professional – Data Center Virtualisation 2024
• Huawei HCIA Storage
• Huawei HCIP Storage
• PowerEdge Operate
• PowerEdge Foundations V2
• Technology Architect, Midrange Storage Solutions

Minimum Desired Experience

3 – 5 Years' Experience and professional knowledge in HCI, Storage, storage management tools, HCI Management Tools

Minimum Desired Competencies

• Strong verbal and written communication skills with ability to coordinate work activities with remote teams
• Strong analytical and conceptualization skills (e.g., the ability to "join the dots", and communicate this at multiple levels)
• Working effectively within local and distributed teams
• Excellent planning, interpersonal, problem solving, leadership skills are required.

LIST OF DUTIES AND RESPONSIBILITIES:

1. Responsible for installations, maintenance, corrective maintenance, monitoring the environment, testing, temporary resolutions managing tickets from end-to-end.
2. May be required to travel to the associated provinces when required.
3. Attend meetings with the client and other stakeholders.
4. Responsible for drawings, documentation, change requests, quality control and planning prior to the commencement of any works.
5. To be primarily utilized within the operational environment and may be used within the project environment
6. Will be required to be on Standby

Support Services

• Support the in-scope operating system, system management software and operating system utilities, including minor upgrades (such as a release upgrade)
• Manage the operating system configuration including initial configuration, modifying configuration files, system configuration documentation and access to system configuration files.
• Monitor and reduce operating system log files to prevent file systems from overfilling.
• Manage Operating System Processes (e.g., investigate continuously running system subtasks, or daemons) including refreshing processes as required, establishing start-up sequences, maintaining system clock synchronization, and changing process priorities as appropriate.
• Recommend operating system updates and configuration modification to the client's IT Infrastructure Engineer, as required.
• Apply operating system patch updates, as required.
• Maintain tools for remote management and alert monitoring.
• Maintain operational support procedures.
• Maintain the hardware and software configuration information.
• Evaluate planned changes to the server environment and advise of any requirements to support such changes.
• Adhere to standard security processes and procedures.
• Provide health check and trending reports that include best practices as prescribed by the OEM.

Performance Management

• Manage incidents, problems, changes and other service requests pertaining to hardware, software and monitoring.
• Manage thresholds and alerts for usage of IT resources.
• Analyze performance service level breaches, alerts, trends and root causes to restore service.
• Track and tune proactively performance through trend and exception reporting to avoid possible service level breaches.
• Tune reactively to restore service for performance incidents and root causes.
• Provide corrective action to resolve system performance problems and provide recommendations to prevent possible future incidents.
• Recommend changes to maintain agreed upon system performance levels.
• Implement after hours' changes as approved through a formal change management process.
• Define performance related metrics and data collection, summarization, and usage requirements.
• Collect, summarize and store performance data (Standard Performance Data Management).
• Define performance alert thresholds to support agreed upon service levels.
• Provide Standard Performance Reporting.
• Provide Ad hoc Performance Reporting for analysis of incidents to restore service.

NOTE

The above job profile identifies the key areas of responsibility of the position and is not all - encompassing description of duties and tasks. The job profile may be subject to review from time to time. The incumbent will be required to perform similar such duties and tasks in any area of HCI and Storage as may be designated by management from time to time. The incumbent will at all times be required to render the highest level of courtesy and service to Diopoint even where such service may fall beyond the main duties or scope of this position.

Company Description

Emeron is a management consulting, professional services, engineering, and technology firm.

Role Description

This is a contract role for a Senior Storage Engineer. Backup & Recovery Management Configure and maintain Commvault backup jobs for various workloads (VMs, databases, file systems)

Monitor backup operations and troubleshoot failures

Perform restores and verify data integrity

Storage Infrastructure Oversight
• Manage storage targets (disk, tape, cloud) used by Commvault

Optimize storage utilization and retention policies

Ensure compliance with data lifecycle and archival standards

System Health & Performance
• Conduct regular health checks on Commvault components

Tune performance settings for efficient data throughput

Apply patches and upgrades to Commvault software

Security & Access Control
• Implement role-based access controls (RBAC) within Commvault

Manage encryption keys and secure data transfers

Collaborate with security teams to meet compliance requirements

Disaster Recovery Planning
• Design and test DR strategies using Commvault workflows

Document recovery procedures and conduct periodic drills

Automation & Scripting
• Develop scripts for job automation and reporting

Integrate Commvault with other IT systems

Work closely with infrastructure, cloud, and application teams

Qualifications

• Storage Management and Storage skills
• Commvault certification
• 3-4 yrs Commvault experience
• Troubleshooting and Replication skills
• Experience in implementing and managing Storage Solutions
• Excellent problem-solving and analytical skills

We are seeking an experienced
Senior Storage Engineer
to join our IT team. The ideal candidate will have a strong background in enterprise storage technologies, preferably within the telecommunications sector, and will be responsible for designing, implementing, and supporting storage infrastructure that is scalable, secure, and highly available. This role is hybrid and may require occasional on-call support and after-hours maintenance.

Responsibilities:

• Design, configure, and maintain enterprise storage systems (SAN, NAS, and object storage).
• Monitor performance and capacity, ensuring optimal storage utilization and uptime.
• Troubleshoot complex storage-related incidents and provide escalation-level support.
• Implement storage security policies, backup, disaster recovery, and replication strategies.
• Work closely with infrastructure, cloud, and network teams to ensure seamless integration.
• Conduct upgrades, patching, and preventative maintenance across storage platforms.
• Document storage architecture, procedures, and best practices.
• Provide on-call support and perform maintenance activities outside of business hours when required.
• Mentor junior engineers and contribute to a culture of continuous improvement.

Non-Negotiables:

• Relevant and valid storage certification/qualification (e.g., Dell EMC, NetApp, HPE, IBM, Pure Storage).
• 7–10 years' experience as a Storage Engineer in enterprise IT environments.
• Proven expertise in SAN, NAS, and storage virtualization technologies.
• Experience in backup/recovery solutions, replication, and disaster recovery planning.
• Hands-on experience with storage monitoring and management tools.
• Solid understanding of data security and compliance standards.
• Ability to work under pressure and provide after-hours/on-call support when needed.

Nice to Haves:

• Exposure to telecommunications environments or large-scale, high-availability systems.
• Knowledge of cloud storage platforms (AWS, Azure, GCP).
• Experience with automation and scripting (e.g., PowerShell, Python, Ansible).
• Familiarity with ITIL practices and service management processes.

Key Competencies:

• Strong problem-solving and troubleshooting skills.
• High attention to detail and commitment to system reliability.
• Effective communication and stakeholder management.
• Ability to work independently as well as part of a team.
• Proactive, adaptable, and solution-oriented mindset.

Main Job Purpose

To design, implement, and support server and storage solutions, ensuring high availability, optimal performance, and alignment with customer requirements. The Server and Storage Engineer is responsible for deploying and maintaining infrastructure solutions across the company's portfolio, internally and externally, including technologies from Dell, HPE, Huawei, and other supported vendors.

Minimum Desired Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or a related field.
• Relevant certifications such as Dell EMC, HPE ASE/ATP, Huawei HCIA/HCIP, VMWare or equivalent

Minimum Desired Experience

• At least 5 years of experience in server and storage implementation and support.
• Proven expertise in server virtualisation, storage area networks (SAN), and backup solutions.
• Hands-on experience with technologies from Dell, HPE, and Huawei.

Minimum Desired Competencies

• In-depth knowledge of server and storage architectures and technologies.
• Proficiency in virtualisation platforms such as VMware or Hyper-V.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple projects.

LIST OF DUTIES AND RESPONSIBILITIES:

Client, Server and Storage Implementation

• Design and deploy client, server and storage solutions tailored to customer needs.
• Install, configure, and optimize client devices, servers, SANs, and NAS systems.
• Implement server virtualization and high-availability solutions.
• Ensure proper integration of storage solutions with backup and disaster recovery systems.

Infrastructure Maintenance and Support

• Perform regular health checks and maintenance of server and storage systems.
• Monitor performance and ensure uptime of critical infrastructure.
• Troubleshoot and resolve hardware, software, and network issues related to servers and storage.
• Manage firmware and software updates to maintain compliance and performance.

Customer Engagement and Support

• Work closely with clients to understand infrastructure requirements and recommend suitable solutions.
• Provide technical support and training to clients on server and storage systems.
• Act as a point of escalation for complex technical issues.

Vendor and Partner Collaboration

• Engage with vendor support teams for issue resolution and technical guidance.
• Leverage vendor tools and resources to optimise deployments and support.
• Maintain compliance with vendor certification and partnership requirements.

Documentation and Reporting

• Maintain detailed documentation of system configurations, deployments, and changes.
• Prepare reports on system performance, incidents, and project progress.
• Provide technical documentation and training materials for internal teams.

Certifications and Compliance

• Ensure professional certifications for relevant server and storage technologies are up to date.
• Assist in achieving and maintaining vendor partnership certifications.
• Monitor industry trends to recommend new certifications or technologies beneficial to the company.

Performance Optimisation and Scalability

• Analyse and optimise system performance to meet current and future demands.
• Recommend upgrades or changes to infrastructure to enhance scalability and efficiency.

Collaboration and Team Support

• Work collaboratively with other engineers, project managers, and sales teams to deliver solutions.
• Share knowledge and expertise to develop team capabilities.

NOTE

The above job profile identifies the key areas of responsibility of the position and is not all - encompassing description of duties and tasks. The job profile may be subject to review from time to time. The incumbent will be required to perform similar such duties and tasks in any area of Client, Server and Storageas may be designated by management from time to time. The incumbent will at all times be required to render the highest level of courtesy and service to the company even where such service may fall beyond the main duties or scope of this position.