4 Stakeholders jobs in South Africa

Stakeholder Relations and Communications Manager

Johannesburg, Gauteng Letshalo HR Services

Posted 27 days ago

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Job Description

Purpose of the job:

The Stakeholder Relations and Communications Manager will be responsible for developing and implementing the company's strategy, building and maintaining positive relationships with both internal and external stakeholders. Ensuring effective communication about the organization's goals, activities, and impact. This role requires strong communication, relationship management and strategic thinking skills.

Key Responsibilities include but not limited to the following:
  • Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy.
  • Manage stakeholder mapping, prepare communications to stakeholders.
  • Manage stakeholder engagement co-ordinators, providing guidance and directing the co-ordinators workload. activities to ensure timescales and requirements are met
  • Work collaboratively with all the company's employees including but not limited to management and junior employees.
  • Provide briefings and support to other managers and teams.
  • Arrange and attend stakeholder meetings with team members and ensure feedback of stakeholder responses and requests to operational teams are responded to within agreed timescales.
  • Prepare, manage and facilitate workshops, roundtable and forum logistics including developing agendas, project plans, minute taking and production of reports.
  • Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database
  • Attend client-facing meetings, collaborative planning workshops and report to clients on progress of their queries.
  • Provide input into weekly/monthly reports for MANCOM and EXCO.
  • Manage the customer, membership and CSI co-ordinator and ensure all their KPAs and KPIs are met.
  • Provide quarterly board reports and report into the stake works committee.
  • Action all items arising from the stake works committee
  • Maintain and track the efficiency of the query resolution process.
  • Ensure all communication across the organisation's communication platforms adheres with set standards.
Skills and Competencies:
  • Strong attention to detail, a passion for problem solving skills and experience in developing and successfully implementing stakeholder engagement plans.
  • Good interpersonal, networking, customer relations skills and highly articulate team player.
  • Great communication, reading and writing skills.
  • Ability to research, analyse and apply knowledge gain
  • Willing to learn systems provided by the company including the company's portal.
  • Strong and proven ability to be innovative and think outside of the box.
  • Be able to take and execute instructions very well
  • Ability to delegate team members while working on their work.
  • Ability to meet deadline dates and work well under pressure.
  • Be able to take full responsibility in their work.
  • Strong project management and people management skills
  • Ability to schedule work and deliver to tight deadlines.
  • Broader project communications experience and media relationships.
Minimum Qualifications, Experience, and Knowledge:
  • A degree/diploma in communication management or equivalent.
  • Proven 5 years' experience in a management position
  • Understanding of music business processes, and CMO or publisher operations with an interest in the music industry and related political environment.
  • Great communication, reading and writing skills
  • Demonstrated skill in query resolution and time management.
  • Customer liaison and stakeholder relations experience will be an added advantage.
If you do not hear from us within 2 weeks after closing date, please consider your application unsuccessful.
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Senior Manager of Stakeholder Relations

Rustenburg, North West Unique Personnel Ltd

Posted today

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Job Description

Job description Effectively maintain healthy relations within the host communities and external stakeholders at large. Contribute towards the development and implementation of Stakeholder Relations management plans in accordance with stakeholder management strategy. Develop, implement, and maintain community database and conduct continuous needs assessments. Strategically build a strong Company brand presence amongst relevant government departments and / or offices. Conduct environment scanning and socio-political analysis and submit findings report to the MD. Provide input into annual budget planning process and submit to line management for approval. Assist in developing business integrated reputation management strategies in conjunction with Legal & Compliance Department. Conduct stakeholder needs assessments that will inform planning. Develop and implement stakeholder and government relations communication plan in collaboration with the Public Relations Manager for the business to build and strengthen brand awareness of the organisation. Identify and partner with key community role-players and coordinate the support for community directed initiatives. Identify new and changes to legislations that affect Companys licence to operate and notify relevant internal stakeholders. Identify or create effective engagement tools, platforms, and other opportunities to advance business stakeholder relations strategy, e.g., local, provincial, and national Government with the collaboration from the Public Relations Manager. Ensure clear, accurate, consistent, continuous & timely messaging to external stakeholder and key government officials when required. Ensure deliberate and robust internal and external brand awareness creation to visibly enhance corporate brand. Assist in the management of all communications crises in conjunction with the public Relations Manager. Provide stakeholder relations support and guidance to all departments Promote and adhere to the Companys procedures, policies, and guidelines, including, without limitation, those relating to Human Resource Management, Legal Compliance, Health an Safety, Competition Law and Anti-Bribery and Corruption. Contribute to the development and continuous improvement of organizational standards, policies, and procedures within span of control and monitor implementation to ensure full compliance. Development and successful delivery of community engagement plans in accordance with the overarching stakeholder engagement strategy. Conduct management of community mapping and prepare communications to host communities and respond promptly and constructively to enquiries. Work collaboratively with Tribal Council, project team members, leadership, and direct reports. Arrange and attend community meetings with technical team members and ensure feedback of stakeholder responses and requests to technical teams are responded to within agreed timescales. Prepare and manage workshops, roundtable and forum logistics including developing agendas, project plans, minute taking and production of reports. Ensure accurate audit trail maintained of all community and stakeholder engagement and all contact/activities are recorded on stakeholder database. Provide input for the weekly and monthly reports for Management and the MD. Attend Community Relations and Stakeholder Engagement meetings and expedite actions arising. Develop and maintain the Companys SLP plan in collaboration with the Public Relations Manager. Ensure accuracy and compliance with legal and legislative requirements related to SLP management. Collaborate with HR and legal and provide accurate reporting per legislative requirements for EE, BEE, WSP/ATR, and Mining Charter reporting. Experience: Minimum of 5 years experience in Stakeholder Engagement, Communications or similar industry experience preferred. Experience in developing and implementing company-wide programs and projects. Experience working in a complex stakeholder. Experience in SLP Management advantageous. Knowledge & Skills: Computer literate (MS Word, Excel, Power Point, Outlook). Ability to network and communicate with all relevant stakeholders. Business acumen. Excellent interpersonal, facilitation, negotiation, and conflict resolution skills. Extensive knowledge and demonstrated understanding of different organizational communication channels for stakeholder relations disciplines. Excellent command of the English language in both written and oral and able to interact confidently across all levels of the organization. Excellent presentation and public speaking skills; preparation of presentation materials and speaking notes with exceptional writing skills. Team management/leadership experience or leading projects. Engagement with Host Community forums and/or government stakeholders. Understanding of South African black economic empowerment legislation including the Mining Charter, BEE codes of good practice (DMR & DTI), the BEE Act and BEE sectoral charters as it relates to preferential procurement is critical. A broad understanding of the mining industry and host community is highly advantageous. Knowledge and Skills in SLP Management advantageous. Able to work independently or as a team, manage competing priorities, and deliver under pressure. Loyalty, reliability, and integrity essential. Strong willingness to learn and develop.
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Senior Manager, Regulatory Advocacy & Stakeholder Engagement

Johannesburg, Gauteng Standard Bank of South Africa Limited

Posted 22 days ago

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Job Description

Senior Manager, Regulatory Advocacy & Stakeholder Engagement

Job Overview

Business Segment: Group Functions

Location: ZA, GP, Johannesburg, 30 Baker Street

To develop, maintain and manage the implementation of the Standard Bank's regulatory advocacy and stakeholder engagement strategy and functional framework; to ensure alignment and adherence to policy and legislative developments to protect and enhance Standard Bank's reputation and competitive advantage by ensuring business is done in a responsible manner. To provide guidance and advice on regulatory developments and optimal ways to engage with government, regulators and external stakeholders.

Key Responsibilities:

  • Actively contribute and provide subject matter expertise into the development of a strategy on advocacy and stakeholder engagement for Standard Bank South Africa (SBSA) in order to enhance credibility and trust. Identify, map, foster and drive material stakeholder relationships for SBSA in line with strategy.
  • To provide guidance and advice on policy, legislative and regulatory developments and optimal ways to engage with all stakeholders including government, regulators and external stakeholders. Drive and actively contribute and provide subject matter expertise to the development of a strategy on stakeholder engagement for Standard Bank South Africa (SBSA) in order to enhance credibility and trust. Actively drive the development of stakeholder engagement skill sets and develop people to in line with these to ensure successful delivery against the mandate of the Corporate Citizenship and relevant internal stakeholders Function. Continuously evaluate and enhance SBSA stakeholder engagement capability to ensure the embedment of best practice stakeholder engagement practice.
  • Co-ordinate material stakeholder engagements for SBSA in line with SBSA values and policies. Collaborate with various internal business units with advisory support on protocol matters, stakeholder engagement and strategic engagements.
  • Stay up to date on policy, legislative and regulatory developments, exhibiting an ability to integrate cross-regulator themes of relevance to SBSA. Demonstrate and ensure continued technical knowledge of the policy and legislative environment, as well as skills in persuasion, conflict management and argument (advocacy and lobbying). Coordinate and maintain advocacy strategies around policy and legislative developments for multiple projects at once to ensure successful implementation across Standard Bank South Africa.
Qualifications
  • A tertiary qualification in Political Science/Public Policy/ Development Studies/ Public Management (A Master’s Degree will be advantageous) is required for this job
  • Preferred Qualifications: Post graduate degree in Public Policy/ Development Studies/ Political Science/ Public Management/ Economics/ Communications/ Risk Management would be beneficial for this job.

Ex p erience:

  • More than 10 years' experience as a senior manager in Citizenship and Risk Management with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Socio-economic and political environment savvy, a proven track record in large scale and high-level leadership and capable of influencing seasoned leaders in their own right as well as employees. The ability to engage with Exco's on all aspects relating to regulatory advocacy and stakeholder engagement.
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Senior manager, regulatory advocacy & stakeholder engagement

Johannesburg, Gauteng Standard Bank Of South Africa Limited

Posted today

Job Viewed

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Job Description

permanent
Senior Manager, Regulatory Advocacy & Stakeholder Engagement Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, 30 Baker Street To develop, maintain and manage the implementation of the Standard Bank's regulatory advocacy and stakeholder engagement strategy and functional framework; to ensure alignment and adherence to policy and legislative developments to protect and enhance Standard Bank's reputation and competitive advantage by ensuring business is done in a responsible manner. To provide guidance and advice on regulatory developments and optimal ways to engage with government, regulators and external stakeholders. Key Responsibilities: Actively contribute and provide subject matter expertise into the development of a strategy on advocacy and stakeholder engagement for Standard Bank South Africa (SBSA) in order to enhance credibility and trust. Identify, map, foster and drive material stakeholder relationships for SBSA in line with strategy. To provide guidance and advice on policy, legislative and regulatory developments and optimal ways to engage with all stakeholders including government, regulators and external stakeholders. Drive and actively contribute and provide subject matter expertise to the development of a strategy on stakeholder engagement for Standard Bank South Africa (SBSA) in order to enhance credibility and trust. Actively drive the development of stakeholder engagement skill sets and develop people to in line with these to ensure successful delivery against the mandate of the Corporate Citizenship and relevant internal stakeholders Function. Continuously evaluate and enhance SBSA stakeholder engagement capability to ensure the embedment of best practice stakeholder engagement practice. Co-ordinate material stakeholder engagements for SBSA in line with SBSA values and policies. Collaborate with various internal business units with advisory support on protocol matters, stakeholder engagement and strategic engagements. Stay up to date on policy, legislative and regulatory developments, exhibiting an ability to integrate cross-regulator themes of relevance to SBSA. Demonstrate and ensure continued technical knowledge of the policy and legislative environment, as well as skills in persuasion, conflict management and argument (advocacy and lobbying). Coordinate and maintain advocacy strategies around policy and legislative developments for multiple projects at once to ensure successful implementation across Standard Bank South Africa. QualificationsA tertiary qualification in Political Science/Public Policy/ Development Studies/ Public Management (A Master’s Degree will be advantageous) is required for this job Preferred Qualifications: Post graduate degree in Public Policy/ Development Studies/ Political Science/ Public Management/ Economics/ Communications/ Risk Management would be beneficial for this job. Ex p erience: More than 10 years' experience as a senior manager in Citizenship and Risk Management with profound knowledge of the full dimensions of the field, but deep expertise in the relevant area of specialisation. Socio-economic and political environment savvy, a proven track record in large scale and high-level leadership and capable of influencing seasoned leaders in their own right as well as employees. The ability to engage with Exco's on all aspects relating to regulatory advocacy and stakeholder engagement. #J-18808-Ljbffr
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