21 Stakeholder Relations jobs in South Africa

• To facilitate Communication between the mine, community, Government and other
• To liaise between the Municipality, communities and other stakeholders.
• To keep the mine informed on relevant community affairs and possible grievances.
• Work effectively within multidisciplinary teams and to form and facilitate collaborative partnerships.
• Identify key community stakeholders and role players in the development space.

• Excellent interpersonal skills
• Excellent verbal and written communication skills
• High level of integrity
• Intermediate MS Word skills and basic Excel and PowerPoint skills
• Able to work independently, without requiring on-site supervision to execute tasks
• High attention to detail, with good planning and organising skills
• Able to work well within a team
• Able to prioritize and able to take tasks to completion
• Flexible and able to manage change well.

• The applicants must have good communication skills and be proficient in English and Zulu.
• minimum Grade 12 certificate or equivalent NQF level qualification (a tertiary qualification or certificate in Social Science with a focus on Development studies would be an advantage).
• A minimum of 2 years relevant working experience in a similar role, proven involvement and exposure to community development work.
• Code B drivers license

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Permanent

Remuneration: Market Related

EE position: Yes

The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Purpose of role: Reporting to the Head: Communications and Stakeholder Relations, the role aims to manage the relationship with key Government departments and stakeholders. This will involve providing intelligence, knowledge of stakeholders, flagging risks of negative reputation and identifying opportunities for the JSE fostering positive relationships in support of its objectives.

Job Description Summary

The role defines and facilitates the implementation of Stakeholder Relations strategy across the Group to manage the optimal positioning of the JSE Group with key stakeholders and to unlock shared value with stakeholders.

Proactively collaborate across the various divisions at the JSE - Marketing and Corporate Affairs, Office of the CEO, Compliance, Group Policy and Regulatory Affairs, Sustainability and Capital Markets Divisions - to deliver integrated outputs to the benefit of the Group.

• Proactively develop and manage effective relationships with primary stakeholders - government, associations and stakeholders within the financial services field - to support the good standing of the Group and to deliver the desired impact on these groups.
• Identify and map the needs and expectations of the external stakeholders to deliver suitable engagement approaches that unlock shared value for JSE and its stakeholders.
• Able to craft an approach to stakeholder relations that will drive the JSE’s stated socio-economic goals of financial inclusion, supporting the national agenda and the building of a stronger economy in South Africa.
• Delivers Tier One Engagements and Strategic Projects as per the stakeholder strategy.
• Monitor and evaluate the quality of JSE stakeholder engagement and relationships to identify and manage any stakeholder risks.
• Understand and support the building of a prominent and highly valued corporate brand and reputation in all endeavours in collaboration with the Marketing and Corporate Affairs team.
• Provide input on all political matters to guide the appropriate handling of political matters.
• Manage JSE’s relationship with government bodies, regulators, advisors, and stakeholders, supporting the Director: Marketing and Corporate Affairs and Office of the CEO.
• Collaborate with Group Communications for the implementation of the Group-wide communication plan and associated policies and messages for identified stakeholders.
• Guide and manage lobbying activities with external stakeholders for the Group.

• Develop, implement, and monitor a Stakeholder Relations Framework for the Group, which includes principles and protocols to guide effective stakeholder relations.
• Advise operations and senior leadership on strategic engagement with stakeholders.
• Gather information, analyse it from a stakeholder perspective, and provide proactive solutions.
• Reputational management in national and local government.
• Seek partnership opportunities internally and externally for strategic business initiatives.
• Facilitate stakeholder audits working with the Group; report on the findings and compile action plans on the mitigation of shortcomings.
• Evaluate impact of engagement strategies; provide feedback to Executive and Group Sustainability Committee.

• Management of a junior consultant in the delivery of tactical plans – 1 direct report.
• Optimise and drive operational processes, tools and systems.
• Manage people and culture per JSE people practices and policies to create an enabling environment that supports high-performing and empowered teams.
• Define and drive clear accountability and engagement models and processes within the team and with touchpoints across the Group.

• Manage the operating expense budget to agreed standards.
• Degree in Political Science/ Social Science/ Communication or relevant degree.
• Minimum 6 to 8 years’ relevant experience in stakeholder relations at national level, with an established government network.
• Effective communication skills to manage senior stakeholders' meetings and relationships.
• Prior financial services experience is an advantage.
• Knowledge of national policies and regulations.

• Displays sound knowledge of the business landscape (Business value chain and key operational areas). Understands the value offering of each area within the business to different customers. Understands the type of market within which the business operates. Knows the key competitors and their product/service offering.

• Skilled in budget planning and management, including the analysis of costs and financial performance measures. Contributes to the identification of profitable and value-adding business opportunities. Sound knowledge of financial and related commercial concepts as it applies within a business function.

• Expert in identifying stakeholder groups. Shapes the classification of different stakeholders. Evaluates the changes in stakeholder expectations, influence and impact. Guides on the most effective way to engage and communicate with different stakeholder groups.

• Builds and maintains a positive image of the business through effective communications.
• Advanced skills in building and managing relations with key stakeholders and government bodies.
• Skilled in the required protocols to deal with specific stakeholders.
• Sound understanding of the ethical, legal, and regulatory parameters for public relations activities.
• Works with Compliance and Head: Public Policy and Regulatory Affairs in engaging regulators and policy developers.
• In-depth ability to assess the business reputation in the market and with various stakeholder groups. Skilled in coordinating internal actions to support key reputation drivers and addressing crises in the stakeholder space.

Job category: Banking, Finance, Insurance. Stockbroking

Contract: Permanent

Remuneration: Market Related

EE position: Yes

The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Purpose of role: Reporting to the Head: Communications and Stakeholder Relations, the role aims to manage the relationship with key Government departments and stakeholders. This will involve providing intelligence, knowledge of stakeholders, flagging risks of negative reputation and identifying opportunities for the JSE fostering positive relationships in support of its objectives.

Job Description Summary

The role defines and facilitates the implementation of Stakeholder Relations strategy across the Group to manage the optimal positioning of the JSE Group with key stakeholders and to unlock shared value with stakeholders.

Proactively collaborate across the various divisions at the JSE - Marketing and Corporate Affairs, Office of the CEO, Compliance, Group Policy and Regulatory Affairs, Sustainability and Capital Markets Divisions - to deliver integrated outputs to the benefit of the Group.

• Proactively develop and manage effective relationships with primary stakeholders - government, associations and stakeholders within the financial services field - to support the good standing of the Group and to deliver the desired impact on these groups.
• Identify and map the needs and expectations of the external stakeholders to deliver suitable engagement approaches that unlock shared value for JSE and its stakeholders.
• Able to craft an approach to stakeholder relations that will drive the JSE’s stated socio-economic goals of financial inclusion, supporting the national agenda and the building of a stronger economy in South Africa.
• Delivers Tier One Engagements and Strategic Projects as per the stakeholder strategy.
• Monitor and evaluate the quality of JSE stakeholder engagement and relationships to identify and manage any stakeholder risks.
• Understand and support the building of a prominent and highly valued corporate brand and reputation in all endeavours in collaboration with the Marketing and Corporate Affairs team.
• Provide input on all political matters to guide the appropriate handling of political matters.
• Manage JSE’s relationship with government bodies, regulators, advisors, and stakeholders, supporting the Director: Marketing and Corporate Affairs and Office of the CEO.
• Collaborate with Group Communications for the implementation of the Group-wide communication plan and associated policies and messages for identified stakeholders.
• Guide and manage lobbying activities with external stakeholders for the Group.

• Develop, implement, and monitor a Stakeholder Relations Framework for the Group, which includes principles and protocols to guide effective stakeholder relations.
• Advise operations and senior leadership on strategic engagement with stakeholders.
• Gather information, analyse it from a stakeholder perspective, and provide proactive solutions.
• Reputational management in national and local government.
• Seek partnership opportunities internally and externally for strategic business initiatives.
• Facilitate stakeholder audits working with the Group; report on the findings and compile action plans on the mitigation of shortcomings.
• Evaluate impact of engagement strategies; provide feedback to Executive and Group Sustainability Committee.

• Management of a junior consultant in the delivery of tactical plans – 1 direct report.
• Optimise and drive operational processes, tools and systems.
• Manage people and culture per JSE people practices and policies to create an enabling environment that supports high-performing and empowered teams.
• Define and drive clear accountability and engagement models and processes within the team and with touchpoints across the Group.

• Manage the operating expense budget to agreed standards.
• Degree in Political Science/ Social Science/ Communication or relevant degree.
• Minimum 6 to 8 years’ relevant experience in stakeholder relations at national level, with an established government network.
• Effective communication skills to manage senior stakeholders' meetings and relationships.
• Prior financial services experience is an advantage.
• Knowledge of national policies and regulations.

• Displays sound knowledge of the business landscape (Business value chain and key operational areas). Understands the value offering of each area within the business to different customers. Understands the type of market within which the business operates. Knows the key competitors and their product/service offering.

• Skilled in budget planning and management, including the analysis of costs and financial performance measures. Contributes to the identification of profitable and value-adding business opportunities. Sound knowledge of financial and related commercial concepts as it applies within a business function.

• Expert in identifying stakeholder groups. Shapes the classification of different stakeholders. Evaluates the changes in stakeholder expectations, influence and impact. Guides on the most effective way to engage and communicate with different stakeholder groups.

• Builds and maintains a positive image of the business through effective communications.
• Advanced skills in building and managing relations with key stakeholders and government bodies.
• Skilled in the required protocols to deal with specific stakeholders.
• Sound understanding of the ethical, legal, and regulatory parameters for public relations activities.
• Works with Compliance and Head: Public Policy and Regulatory Affairs in engaging regulators and policy developers.
• In-depth ability to assess the business reputation in the market and with various stakeholder groups. Skilled in coordinating internal actions to support key reputation drivers and addressing crises in the stakeholder space.

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POSITION INFO:

A

Recruiter:

Profession Hub

Job Ref:



Date posted:

Thursday, May 8, 2025

Location:

Johannesburg, South Africa

SUMMARY:

POSITION INFO:

A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery. We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location: Bryanston

Responsibilities:

• Serve as the main point of contact for key account stakeholders
• Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
• Prepare and deliver accurate monthly, quarterly, and annual sales forecasts
  
  

• Previous short-term insurance experience is advantageous
• Bachelor’s degree or equivalent experience in Business
• Minimum of 3 years’ relevant work experience
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written and verbal communication skills
• Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm
• This role is office-based
  
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Advertising Services

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Please note that M3 is hiring on behalf of another company.

Pay@, a leading payment aggregator and provider of secure payment solutions , is looking for a Customer Relationship Manager to join their growing team. The main purpose of the role is to take responsibility for step growth in transaction volumes through servicing existing billers effectively, and through the onboarding of new high volume potential billers.

The ideal candidate is a dynamic and proactive self-starter, with the ability to switch between high level strategy and detailed work. Furthermore, the candidate is disciplined and tenacious, seeing opportunities through to completion. This role will have a strong focus on the public sector, which will include municipal- and other government entities.

This position will be based in Stellenbosch.

Responsibilities will include:

• Grow transaction volumes through servicing of billers under management;

• Source and onboard new billers;

• Grow transaction volumes through both retailer and digital payment networks;

• Establish a trusted advisor relationship with key (existing and prospect) biller stakeholders;

• Identify and develop Pay@ strategic partnerships – banks, referral partners, etc.;

• Explore innovative new solutions and collaborate across the business to grow Pay@;

• Act as the key interface between billers / prospects and departments within Pay@;

• Maintain Pay@’s marketing presence in conjunction with the marketing team;

• Liaise internally to ensure operations pertaining to billers run smoothly;

• Track and report key business opportunities, sales analysis and forecasts, solutions and query management.

Minimum requirements:

• Relevant tertiary qualification;

• 3-5 years' of similar experience in the payments/financial industry, with referenceable sales and enterprise-level client relationship management experience;

• Experience in the public sector is highly advantageous;

• Strong understanding of the payments environment (retailers, digital, banking, card schemes, EFT, settlement, acquiring, etc.) is crucial to the role;

• Valid driver’s license, own transport, and the ability to travel fairly often;

• Fluent in business English - additional languages will be seen as beneficial.

In line with the Pay@’s Employment Equity policy and requirements, preference will be given to suitably qualified persons from designated groups.

Please apply online at before 09:00 on 27 June 2025.

For general enquiries, contact our team at M3 Human Capital Management on .

Please note that only shortlisted candidates are contacted. If you don’t hear from us within two weeks of the closing date, please assume that your application was unsuccessful.

A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery. We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location: Bryanston

Responsibilities:

• Serve as the main point of contact for key account stakeholders
• Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
• Prepare and deliver accurate monthly, quarterly, and annual sales forecasts

Requirements:

• Previous short-term insurance experience is advantageous
• Bachelor’s degree or equivalent experience in Business
• Minimum of 3 years’ relevant work experience
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written and verbal communication skills
• Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm 
• This role is office-based

The Community Relations Manager will be responsible for driving growth and showcasing the premium care home services offered by Aria Healthcare. This is an exciting opportunity to join an award-winning, forward-thinking team and make a real difference in people's lives. The successful candidate will have a passion for delivering excellent customer experiences, a creative mindset, and enthusiasm for the sales landscape.

The Community Relations Manager will be responsible for building and maintaining strong relationships with the local community, healthcare professionals, and referral sources. They will promote the care home's services, generate new leads, and provide guidance to families on finding the ideal care solutions for their loved ones. The role requires a motivated, people-centric individual who can drive growth and contribute to the continued success of the organization.

Aria Healthcare is a challenger brand in the healthcare industry, known for providing exceptional service, compassionate care, and a strong community feel. The organization has recently been awarded the prestigious accolade of 'Care Group of the Year' and is heading into an exciting new stage of growth and development.

Community Relations Manager

Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?

At Dormy House, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.

We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones. We need a motivated, people-centric expert to drive growth and showcase our premium care home services.

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accoladeCare Group of the Yearin our first year this is an opportunity not to be missed if you see yourself as part of an award-winning, forward-thinking team.

You will be met with a supportive team of high impact sales experts, strategic thinkers, and client focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you!Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.

At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.

We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.

Are you ready to make a difference?

• The ideal candidate will have a proven track record in sales, customer service, or a similar role, with a strong understanding of the healthcare or social care sector. Excellent communication, interpersonal, and problem-solving skills are essential, as is the ability to work collaboratively within a team.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Public Relations Manager is responsible for shaping and maintaining the public image of the organization.

This role involves developing and executing strategic communication plans, managing media relations, handling public engagements, and overseeing crisis communications to uphold the brand's reputation.

The position will report directly to the Managing Director.

Key Responsibilities

• Develop and implement public relation strategies to enhance brand reputation.
• Write and distribute press releases, speeches, and promotional materials.
• Build and maintain strong relationships with journalists, influencers, and industry professionals.
• Plan and coordinate public events, press conferences, and media interviews.
• Monitor media coverage and address media inquiries.
• Oversee crisis communication and support reputation management efforts.
• Collaborate with internal departments to ensure PR aligns with business goals and marketing strategies.
• Track and report on PR campaign effectiveness and media mentions.
• Showcase the Estate's Six Values and commitment to thoughtful winemaking, crafted luxury hospitality, and meaningful art in all PR interactions.

Minimum Qualifications & Experience

• Bachelor's or master's degree in a related field.
• A minimum of 5 years' experience in a senior or management role within the public relations field with a track record in media engagement and campaign delivery.
• Demonstrated crisis communication and reputation management experience.
• Exceptional writing, editing, and storytelling skills.
• Strong verbal communication and interpersonal abilities.
• Time management and multitasking in deadline-driven environments.
• Proficiency with social media platforms and digital PR strategies.
• Event planning and execution expertise.
• Calm and strategic under pressure, particularly in crisis scenarios.
• Demonstrates professional verbal and written communication at all levels.
• Manages multiple stakeholder expectations effectively.
• Collaborates proactively with executive leadership, external media, and internal departments.
• Maintains open, respectful, and constructive dialogue at all times.

Learning & Development

• Takes initiative to stay current on PR trends, digital tools, and media landscape changes.
• Identifies personal development areas and seeks learning opportunities independently.
• Actively participates in relevant workshops, webinars, and knowledge-sharing forums.
• Applies new knowledge and skills to improve PR outcomes and efficiency.
• Displays professionalism and discretion in all communication and representation.
• Adapts quickly to changing priorities and remains composed under pressure.
• Exhibits integrity, accountability, and a strong work ethic.
• Builds trust and fosters a collaborative and respectful work environment.
• Positively influences others and champions brand values and culture.

Job description and profile Hazendal is committed to transforming and redressing past inequalities.

Our employment equity goals will be considered in our selection process.

About the Role

Are you a passionate storyteller and media strategist who thrives in a fast-paced environment? Apollo Gaming, a dynamic leader in the South African gaming and entertainment industry, is looking for an experienced Public Relations Manager to elevate our brand presence and drive powerful media narratives. If you have a flair for crafting compelling stories, building influential media relationships, and navigating both opportunities and challenges with ease, we want to hear from you!

Key Responsibilities

• Develop and execute innovative PR strategies aligned with Apollo Gaming’s business objectives.
• Write and distribute high-impact press releases, speeches, articles, and executive communications.
• Cultivate and maintain strong relationships with key media outlets, journalists, and influencers.
• Proactively identify opportunities for positive media exposure and thought leadership.
• Manage all media inquiries, interviews, press conferences, and public appearances.
• Lead crisis communication strategies and protect the brand's reputation during critical moments.
• Collaborate closely with marketing, digital, and leadership teams to ensure brand consistency across all communication channels.
• Produce engaging content for newsletters, blogs, social media, and internal communications.
• Monitor and analyze media coverage, providing actionable insights and regular performance reports.
• Organize and support high-profile events, promotional initiatives, and industry functions.

Requirements

• Bachelor’s degree in Public Relations, Communications, Journalism, or a related field.
• 5+ years of proven experience in a senior PR or communications role.
• Excellent written and verbal communication skills with a strong command of media-friendly language.
• Deep understanding of the local and national media landscape.
• Strong media relations network and proven success in securing positive media coverage.
• Ability to work independently, take initiative, and deliver under tight deadlines.
• Team player with excellent collaboration skills across departments.
• Familiarity with PR tools such as media monitoring software and press release distribution platforms.

Desirable Skills

• Expertise in crisis communications and issues management.
• Strong social media management and content creation capabilities.
• Experience planning and executing large-scale events.
• Graphic design and multimedia content creation skills (e.g., Canva, Adobe Creative Suite) are a plus.