1,121 Relationship Management jobs in South Africa

A Customer Relationship Management Specialist role involves daily client engagement to strengthen customer relationships and ensure outstanding service delivery. We are looking for a passionate, self-driven, and detail-oriented team player dedicated to customer success. The role involves nurturing existing client relationships and identifying new business opportunities by implementing strategic initiatives.

Location: Bryanston

Responsibilities:

• Serve as the main point of contact for key account stakeholders
• Build and maintain strong advisory relationships with clients, customer stakeholders, and internal teams
• Prepare and deliver accurate monthly, quarterly, and annual sales forecasts

Requirements:

• Previous short-term insurance experience is advantageous
• Bachelor’s degree or equivalent experience in Business
• Minimum of 3 years’ relevant work experience
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, etc.)
• Strong written and verbal communication skills
• Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm 
• This role is office-based

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• Custrack (CRM System) Management- Data Capturing
• Loading Opp MIF Info (Opposition Machines in Field)
• Generating New & Add On business- Identifying opportunities within the current base & prospect base
• Generate leads from client referrals

• Logging calls (Service/ Toner/ Etc)
• Assisting clients with queries
• General Office Duties (Scanning, Filing, Claims, Data Capturing etc.)
• Custrack (CRM System) Management- Data Capturing
• Loading Opp MIF Info (Opposition Machines in Field)
• Calling existing customer base- Courtesy calls
• Generating New & Add On business- Identifying opportunities within the current base & prospect base
• Managing Opportunities
• Generate leads from client referrals
• Customer retention
• Assisting/ supporting sales staff
  
  

• At least 3-5 years in an administrator & client relations position
• English & Afrikaans speaking
• Own reliable transport
• Computer literate (Outlook, word, excel)
• Must be able to work under pressure
• Experience in sales will be beneficial
• Position is office based
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Advertising Services

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Get notified about new Customer Liaison jobs in Bryanston, Gauteng, South Africa .

Johannesburg, Gauteng, South Africa 1 week ago

Alberton, Gauteng, South Africa 2 weeks ago

Johannesburg, Gauteng, South Africa 2 days ago

Centurion, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 2 days ago

Pretoria, Gauteng, South Africa 2 days ago

Bryanston, Gauteng, South Africa 1 day ago

Johannesburg, Gauteng, South Africa 1 day ago

Johannesburg, Gauteng, South Africa 2 days ago

Bryanston, Gauteng, South Africa 8 hours ago

Roodepoort, Gauteng, South Africa 3 days ago

Pretoria, Gauteng, South Africa 11 hours ago

Johannesburg, Gauteng, South Africa $600.00-$800.00 1 month ago

Bryanston, Gauteng, South Africa 1 day ago

Pretoria, Gauteng, South Africa ZAR8,000.00-ZAR8,000.00 1 day ago

Sandton, Gauteng, South Africa 1 month ago

Kempton Park, Gauteng, South Africa 1 month ago

Bryanston, Gauteng, South Africa 1 day ago

Johannesburg, Gauteng, South Africa 9 hours ago

Centurion, Gauteng, South Africa 1 week ago

Johannesburg, Gauteng, South Africa 5 days ago

Germiston, Gauteng, South Africa 2 days ago

Edenvale, Gauteng, South Africa 5 days ago

Johannesburg, Gauteng, South Africa 2 days ago

Johannesburg, Gauteng, South Africa 2 months ago

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Eduvos is seeking to hire a Customer Relationship Marketer based at our Nelson Mandela Bay campus.

The word Eduvos combines the concepts of education and personal responsibility. "Edu" refers to education and taking custodianship, while "Vos" emphasizes you, yourself, and your best self. Together, Eduvos signifies taking responsibility for your education and making the best choices for your future.

Eduvos is one of South Africa’s largest independent private higher education institutions, with 12 campuses nationwide and numerous international students. We offer 27 degrees across humanities, arts, business, science, and law, including Bachelor's Degrees, Honours Degrees, Higher Certificates, and Pre-degree programmes, providing accessible education options.

Our educators focus on building future skills and enabling students to succeed in a volatile and uncertain world. Our education emphasizes deep understanding, practical skills development, and critical thinking to foster adaptability and innovation.

This is a permanent position located in Nelson Mandela Bay. The role involves managing, maintaining, and growing key accounts (schools) and generating leads. The Customer Relationship Marketer will report to a Sales Manager.

Morningside, Durban. An exciting opportunity exists for aCustomer Relationship Manager with a proven track record insales or business development withinfinancial services, property finance, or trade finance to join a well-established company.

Key Responsibilities:

Identify and pursue new business opportunities across property developers, attorneys, brokers, and SMEs

Generate quality leads through networking, referrals, and strategic outreach

Present tailored bridging finance and structured lending solutionsto potential clients

Collaborate closely with internal credit and operations teamsto structure and close deals

Keep up to date with market trends, competitor offerings, and regulatory changes

Provide actionable feedback to help refine products and improve the overall client experience

Requirements:

Proven track record insales or business development withinfinancial services, property finance, or trade finance

Strong interpersonal and communication skills –able to build rapport quickly and influence key stakeholders

A true“hunter” mindset – proactive, persistent, and results-oriented

Solid understanding ofbridging finance, structured lending, and trade finance

Self-motivated,target-driven , and able to work independently

An existing network ofproperty professionals, attorneys, or brokers is highly advantageous

Familiarity withCRM systems andsales reporting tools

Job category: Transport, Logistics and Freight

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: No

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.

We currently have an opportunity for a Customer Relationship Manager to join our dynamic team, Fastway Couriers.

To create, build and maintain successful relationships with existing customers in order to ensure that service level agreements (SLA’s) are adhered to, that customers receive the highest quality service and that customers are retained. The role involves resolving customers’ queries timeously and with accuracy and completeness, and also assists with invoicing queries and outstanding payments, thereby supporting the short and medium-term profitability of Fastway.

• Customer Management
• Contracts Management
• Administration and Reporting

• Diploma (NQF level 6) in Customer Care / Customer Services / Administration / Sales
• Excellent elocution in English and presentation capabilities
• MS Office (Excel, Word, PowerPoint, Outlook)
• Minimum 3 years’ experience in a client care / client management environment
• Available to be called out at any hour of the day or night to assist with situations
• Previous experience with Contract Management, Customer Care, Customer Relationship Management, Financial Management and Policies and Procedures
• Valid driver’s license with own reliable motor vehicle
• Respect and Care: Always show respect, care for and treat everyone fairly, put people first
• Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!
• Can Do: Must have a can-do attitude, believe in yourself, and live out our values always.
• Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.

Job Title: Customer Relationship Manager

Posting Start Date: 5/27/25

Purpose of the Job

To manage and grow customer relationships, ensuring client satisfaction and revenue growth.

• Schedule business appointments with clients
• Achieve individual sales targets
• Maintain and strengthen existing client relationships
• Identify opportunities to expand client base and revenue through additional supply chain products
• Develop customer needs and grow customer base
• Update call logs and Salesforce reports
• Prepare and deliver proposals and presentations to clients
• Handle client queries effectively
• Identify and escalate potential threats to existing business

Minimum Requirements

• Matric (Grade 12) qualification
• Bachelor’s Degree or equivalent experience
• At least 3 years of corporate experience managing a client portfolio (5 years for senior roles)
• Experience working with reputable corporations
• Proven track record of meeting targets
• Industry experience in supply chain (Freight, International, Warehousing) is advantageous
• Experience in presenting and negotiating business solutions at senior management level
• Valid Code 08 driver’s license and reliable transport
• Excellent communication skills

• Negotiation
• Problem Solving and Critical Thinking
• Relationship Building
• Strategic Planning

Hire Resolve is currently seeking a highly motivated and experienced Customer Relationship Manager to join their client's team in the Retail Industry. As a Customer Relationship Manager, you will be responsible for building and maintaining strong relationships with retail customers, ensuring their satisfaction with products and services, and identifying opportunities for growth and upselling.

You will serve as the main point of contact for assigned customers, handling inquiries, resolving issues, and delivering exceptional customer service. In addition, you will collaborate with internal teams to coordinate customer projects, monitor customer satisfaction levels, and develop strategies to increase customer retention and loyalty.

• Develop and maintain productive relationships with assigned retail customers
• Ensure excellent customer service standards are met and maintained
• Identify customer needs and proactively provide solutions and recommendations
• Monitor customer satisfaction levels and address any issues or concerns
• Collaborate with internal teams to ensure timely delivery of products and services
• Identify opportunities for upselling and cross-selling
• Prepare and present reports on customer performance and satisfaction

• Bachelor's degree in Business, Marketing, or a related field
• Proven experience as a Customer Relationship Manager or relevant role in the retail industry
• Excellent communication and interpersonal skills
• Strong problem-solving and negotiation abilities
• Ability to build and maintain strong customer relationships
• Proficient in MS Office suite
• Detail-oriented and highly organized
• Ability to work well in a team and collaborate with internal stakeholders

• Salary: Market Related
• Training and Development
• Paid Time Off (PTO) (if applicable)

Contact Hire Resolve for your next career-changing move.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Customer Relationship Manager

Location: Stellenbosch
Industry: Payments / Financial Services

Company Overview:
Join a leading payment aggregator and provider of secure, innovative payment solutions. We are expanding our team and looking for a Customer Relationship Manager who will play a pivotal role in driving growth through strategic relationship management and the acquisition of new high-volume billers.

Role Purpose:
As a Customer Relationship Manager, you will be responsible for increasing transaction volumes by effectively servicing existing billers and onboarding new, high-potential billers. The role has a strong focus on the public sector, including municipal and other government entities.

Who We're Looking For:
We are seeking a dynamic, proactive self-starter with strong strategic thinking and attention to detail. You are results-driven, disciplined, and tenacious—someone who can take ownership and see opportunities through to completion.

Key Responsibilities:

• Drive transaction volume growth through effective servicing of billers under your management.
• Identify, source, and onboard new billers with high-volume potential.
• Expand payment volumes through both retail and digital payment networks.
• Build and maintain trusted advisor relationships with key stakeholders at existing and prospective billers.
• Develop strategic partnerships with banks, referral partners, and other relevant organizations.
• Collaborate with internal teams to explore innovative solutions that drive business growth.
• Serve as the primary liaison between billers/prospects and internal departments.
• Support marketing efforts to maintain the company’s brand presence.
• Ensure smooth operational processes related to billers in collaboration with internal teams.
• Track and report on key business opportunities, sales performance, forecasts, and client issues.

Minimum Requirements:

• A relevant qualification in business, finance, or a related field.
• 3–5 years’ experience in a similar role within the payments or financial services industry, with demonstrable success in sales and enterprise-level client management.
• Experience in the public sector—particularly within local government—will be advantageous.
• Solid understanding of the payments landscape.
• Valid driver’s license and own transport; must be willing and able to travel regularly.
• Excellent communication skills in business English; proficiency in additional languages is a plus.

If you’re passionate about relationship-building, thrive in a fast-paced environment, and want to contribute to the growth of a leading payments company, we’d love to hear from you.

To Apply:

Key Responsibilities:

• Identify and pursue new business opportunities across property developers, attorneys, brokers, and SMEs

• Generate quality leads through networking, referrals, and strategic outreach

• Present tailored bridging finance and structured lending solutions to potential clients

• Collaborate closely with internal credit and operations teams to structure and close deals

• Keep up to date with market trends, competitor offerings, and regulatory changes

• Provide actionable feedback to help refine products and improve the overall client experience

Requirements:

• Proven track record in sales or business development within financial services, property finance, or trade finance

• Strong interpersonal and communication skills able to build rapport quickly and influence key stakeholders

• A true "hunter" mindset proactive, persistent, and results-oriented

• Solid understanding of bridging finance, structured lending, and trade finance

• Self-motivated, target-driven , and able to work independently

• An existing network of property professionals, attorneys, or brokers is highly advantageous

• Familiarity with CRM systems and sales reporting tools