175 Staff Training jobs in South Africa

Join Our Team as a Training & Development Specialist
This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem
Job Responsibilities

• Host training classes via Zoom, discussing topics in the training outline (camera on 50–70% of the shift).
• Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
• Deliver ongoing training for current team members to maintain and enhance their skills.
• Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
• Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
• Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
• Create training materials and develop training plans for different tools and topics relevant to agents' roles.

Qualifications

• 1–2 years of training experience
• 1–2 years of virtual assistant experience preferred
• Experience in at least two to three of the following: SEO, Email Marketing, eCommerce Website tasks, Data Analytics/Reporting
• Knowledge and experience in eCommerce
• Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
• Experience with Canva, Trainual, and Loom is a plus
• Excellent written and verbal communication skills
• Strong coaching, planning, and organizing skills
• Excellent attention to detail
• Self-starter and motivational leader
• High energy and strong engagement skills
• Proficient in communication tools like Gmail and Slack

Internet Requirements

• DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)

Perks & Benefits

• Competitive pay and performance-based raises.
• Paid time off and holiday bonuses.
• Health and dental benefits or a health stipend.
• A fully remote work environment.
• Opportunities for career growth as we continue to expand.

Why Join Us?

• Fast-growing startup in the eCommerce ecosystem
• Be inspired daily by a team of winners
• Collaborative team and positive work environment
• Clear career path and opportunities for advancement

Ready to Grow with Us?
If you're ready to empower others and grow your own career in the process, we'd love to hear from you. Let's build something amazing together

Salary Range: R500,000–R800,000, depending on experience

Location: Hybrid, must be Cape Town, South Africa-based

Reports to: VP, Player Success

We're looking for a Training & Development Lead to build and run a best-in-class training function for our Support and Compliance teams in Cape Town. This role will be at the heart of how we scale — creating structured onboarding, upskilling programmes, and career pathways that ensure our people deliver world-class player experiences while meeting regulatory standards.

You'll design and deliver learning frameworks, partner cross-functionally, and use data and feedback to constantly evolve how we train, coach, and develop our people.

Onboarding & Induction

• Own the end-to-end onboarding programme for new hires across Support and Compliance.
• Build engaging induction materials that set the standard for Midnite culture, knowledge, and performance expectations.

Training Design & Delivery

• Develop modular training programmes covering technical knowledge, product, compliance, customer experience, and soft skills.
• Deliver a mix of classroom, digital, and on-the-job learning, supported by role-specific playbooks.
• Partner with subject matter experts (SMEs) to keep content accurate and up to date.

Coaching & Development

• Introduce frameworks for ongoing coaching, 1:1 development, and skills assessments.
• Equip managers and team leads with the tools to deliver consistent, high-quality coaching.
• Support the rollout of QA insights (e.g. Scorebuddy) into training interventions.

Cross-Functional Collaboration

• Work closely with Compliance to embed regulatory training requirements.
• Partner with Performance & WFM to align training with performance gaps and efficiency needs.
• Feed into People/HR on career progression, recognition, and learning strategy.

Measurement & Reporting

• Define success metrics for training effectiveness (speed to competency, QA scores, error reduction, player experience impact).
• Report regularly to leadership on training ROI and future needs.

• Reduced speed-to-competency for new hires.
• Improved QA scores and first-time resolution across Support.
• Demonstrable uplift in compliance accuracy and reduced regulatory errors.
• Positive feedback from agents and managers on training quality and accessibility.
• Clear training documentation/playbooks embedded across teams.

• Experience in training, learning & development, or enablement roles — ideally within customer operations, gaming, or compliance-heavy industries.
• Strong facilitation, coaching, and curriculum design skills.
• Ability to translate complex compliance or product details into simple, practical training.
• Data-driven mindset with experience measuring training effectiveness.
• Excellent stakeholder management and cross-team collaboration skills.
• Creative and proactive approach to learning — always looking to innovate.

• Shape our future: Play a key role in our team's success, where your voice matters, and you'll have a direct impact on shaping Midnite's future.
• Connect and unwind: Take part in our quarterly gatherings where our community comes together to bond and have fun.
• Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage.
• Pension finder: Access to a pension pot finder service to help you keep track.
• Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child's nursery fees straight from your paycheck.
• Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life's most important moments.
• Financial advice: You'll get access to expert financial advice and guidance.
• Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you're as productive as possible.
• Flexible working: We embrace flexible working, allowing you to adjust your schedule when life's unexpected moments arise.
• Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost.
• Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable.
• Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development.
• Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair.
• Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve.

At Midnite, we're committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.

Overview of the Role:

The HR & Training Manager is responsible for overseeing the full spectrum of human resources and training functions across the organisation. This includes leading the HR team, driving talent and skills development initiatives, ensuring legislative compliance, and fostering a high-performance, values-driven, and inclusive culture. The role combines strategic leadership with operational excellence to support organisational growth and employee engagement.

Key Responsibilities:

HR Leadership & Team Management

• Lead and manage the HR and Training team to ensure alignment with business objectives and operational efficiency.
• Provide coaching, guidance, and mentorship to HR staff and line managers.
• Promote a collaborative, service-oriented, and high-performance HR function.

Recruitment, Talent & Performance Management

• Design and implement effective talent acquisition strategies aligned with workforce needs.
• Oversee end-to-end recruitment, onboarding, and induction processes.
• Drive performance management initiatives, including coaching, feedback, and performance reviews.
• Champion a culture of accountability, development, and recognition.

Payroll & HR Operations

• Manage the payroll function in collaboration with Finance, ensuring accuracy, compliance, and timely payment.
• Oversee HR administration, employee records, and statutory reporting.
• Implement and maintain HR systems, policies, and procedures to support efficient operations.

Training, Development & Skills Planning

• Develop and implement the company's training and development strategy in line with business priorities.
• Act as the company's SETA liaison and oversee all skills development initiatives and funding applications.
• Ensure accurate submission of WSP/ATR and compliance with all statutory training requirements.
• Facilitate employee development programs that build capability and career growth.

Labour Relations & Compliance

• Provide expert guidance on labour relations matters, disciplinary procedures, and policy interpretation.
• Ensure compliance with the Labour Relations Act, BCEA, EE Act, Skills Development Act, and related legislation.
• Support management in grievance handling and conflict resolution while maintaining fair and consistent practices.

Organisational Culture, Engagement & Wellness

• Drive initiatives that promote employee engagement, wellness, inclusion, and diversity.
• Foster a positive organisational culture that reflects company values and encourages employee participation.
• Lead employee communication and recognition programs.

Health, Safety & Wellbeing

• Chair the Health & Safety Committee and ensure compliance with occupational health and safety legislation.
• Oversee incident reporting, risk assessments, and safety awareness training.

Key Outcomes / Success Indicators

• Strategic HR planning and organisational development
• Leadership and team management capability
• Excellent interpersonal and communication skills
• Sound judgment and decision-making under pressure
• Strong project management and multitasking ability
• High attention to detail, confidentiality, and integrity
• Proactive, approachable, and results-focused

Qualifications and experience:

• Fluent in Afrikaans and English
• Bachelor's degree in Human Resources Management or a related field
• Minimum 5 years of progressive HR experience, including leadership and people management exposure.
• In-depth knowledge of South African labour legislation, HR best practices, and payroll administration.
• Experience in training and development, SETA liaison, and WSP/ATR submission
• Strong generalist HR background covering recruitment, employee relations, performance management, and compliance.

Job Type: Full-time

Application Question(s):

• Please indicate your expected salary range

Education:

• Bachelors (Required)

Experience:

• HR Management : 5 years (Required)

Language:

• Are you fluent in Afrikaans and English (Required)

Work Location: In person

Shape Badger's Digital Transformation & AI Journey

Badger Holdings has launched a dedicated AI training programme to accelerate how we work, grow, and deliver value to our customers. As part of this journey, we are building an AI-first workforce and we are looking for talented people to help us make it happen.

One of the key roles we are hiring for is a Training Coordinator (AI Enablement). This role is all about equipping our teams with the knowledge, tools, and confidence to embrace AI in their daily work.

What You'll Do

• Design and build engaging AI learning content (online, blended, and coaching).
• Create training materials and digital resources for staff across geographic territories.
• Coach trainers and coordinators, ensuring consistent and effective delivery.
• Facilitate small group sessions and gradually grow into larger training delivery.
• Experiment with digital tools and methods to make learning impactful.
• Gather feedback and continuously improve the training journey.

What Success Looks Like

• Staff across the business complete AI training with strong results.
• Learning resources are actively used and valued by teams.
• Training sessions receive positive feedback from participants.
• People feel more confident applying AI in their daily work.

What You'll Bring

• Proven experience in training design and curriculum development.
• Ability to create engaging learning content (e-learning, guides, playbooks).
• Strong facilitation and coaching skills.
• Curiosity and comfort with using AI tools (no coding required).
• Bonus if you've worked on technology adoption or digital transformation programmes.

Why Join Us?

This is not a typical training role. You will be part of Badger's AI innovation lab, a high-energy team driving change across the business. If you're passionate about learning, technology, and helping people thrive in a digital-first world, we'd love to hear from you.

? Apply today and be part of Badger's journey to build an AI-first workforce.

Job Description
The Trainer Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties And Responsibilities

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP's
• Sign off Manager Trainees throughout the region
• Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
• Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
• Full accountability of the training team within the Training Management group
• Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements

• Restaurant and Fast Food Service experience. Minimum 10 years related experience required
• Operations experience will be advantageous
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own reliable vehicle & mobile phone
• Good Gross Profit / Cost Of Sales / GRV knowledge
• Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
• GAAP / MICROS knowledge

Apply

The Trainer Manager will be responsible for overseeing the Regional Training of allocated Pedros stores. The role involves managing a team of highly skilled trainers and ensuring that the Standard Operating Procedures are maintained.

Duties and Responsibilities:

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOP's
• Sign off Manager Trainees throughout the region
• Track daily reports posted on WhatsApp groups from Manager & Skill Trainers. Raise concerns as they arise
• Take charge of Gross Profit & GRV training/ trouble shooting for new & existing stores
• Full accountability of the training team within the Training Management group
• Coordinate for new stores staff quantities, training stores, weekly training updates and complete sign offs one week before store opening. Portfolio Of Evidence must be filed

Requirements:

• Restaurant and Fast Food Service experience. Minimum 10 years related experience required
• Operations experience will be advantageous
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own reliable vehicle & mobile phone
• Good Gross Profit / Cost Of Sales / GRV knowledge
• Experienced to design, develop, implement, maintain, support or operate a particular technology or related application, product or service
• GAAP / MICROS knowledge

We are seeking a skilled and dynamic Training Facilitator to deliver an engaging Artificial Intelligence Workshop for professional audiences.

The facilitator will be responsible for creating and delivering a practical, insightful session that introduces participants to Artificial intelligence concepts, opportunities, and ethical considerations.

Key Responsibilities:

• Facilitate a face-to-face workshop introducing participants to Artificial Intelligence concepts and applications.
• Deliver content in an engaging and easy-to-understand way.
• Prepare slides, handouts, and workshop materials.
• Encourage discussion, case studies, and interactive learning.
• Provide a short summary or participant feedback report after facilitation.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Public Management, or related field.
• Proven training or facilitation experience.
• Solid understanding of concepts, trends, and digital transformation.
• Excellent communication and presentation skills.
• South African citizen or valid work permit holder.

Preferred Skills:

• Experience in digital transformation .
• Ability to simplify technical content for non-technical audiences.
• Previous work with professional or corporate learners.

Job Type: Full-time

Work Location: In person

Job Title: Training Manager (Pan-Africa)

Reporting Relationship: Chief Operating Officer or Head of Partnerships

Supervisory Relationship: None initially; may lead training coordinators or content developers

as the function grows

Group: Partner Success / Operations

Location: Johannesburg, South Africa (with travel across Africa)

About Us

Our Client is revolutionizing African loyalty marketing via an integrated, mobile payment–driven loyalty network—offering rewards for underbanked consumers and data-driven profit for companies. As they expand across the continent, training excellence will be central to success. We are seeking an experienced and proactive Training Manager to lead the design, delivery, and scaling of training programs for both internal teams and their external partners.

Job Summary

The Training Manager (Pan-Africa) will design and deliver comprehensive training strategies that empower their staff and partner organizations. This individual will develop training materials, online modules, and onboarding programs, ensuring all partners and staff are fully equipped to deliver a consistent and high-quality customer experience. This role will focus approximately 70% on external partner training (merchant, retail, and institutional partners) and 30% on internal staff development. The Training Manager will also lead the creation of an online Training Hub with videos, modules, and certification pathways to support scalability across Africa.

Key Accountabilities

● Training Strategy & Program Development

● Partner Onboarding & Enablement

● Internal Learning & Development

● Digital Learning Platform Creation

● Continuous Improvement & Reporting

Responsibilities

External / Partner-Focused (70%)

● Design and deliver customized onboarding and training programs for new partners

across sectors (e.g., retail, fuel, telecom, banking).

● Develop training frameworks for partner staff at all levels—from leadership teams to

front-line employees.

● Map and manage training rollout plans for each partner to ensure smooth

implementation and adoption of the Training platform.

● Conduct in-person and virtual training sessions across multiple African markets.

● Build lasting relationships with partner teams to drive continued learning and

performance improvement.

● Monitor partner performance and provide refresher or advanced training as needed.

Internal / Staff-Focused (30%)

● Create a comprehensive training roadmap for all staff aligned with company growth

objectives.

● Lead onboarding sessions for new hires and ensure all departments understand the

systems, values, and processes.

● Develop competency-based learning modules for cross-functional skill development

(sales, customer success, tech, etc.).

● Work with leadership to identify internal training needs and performance gaps.

Digital Training Hub

● Build and maintain the Online Training Hub, including videos, e-learning modules and certification tracks.

● Collaborate with internal experts and designers to produce engaging, high-quality training content.

● Track user engagement and performance data to continually improve learning outcomes.

Preferred Skills & Competencies

● Excellent facilitation and presentation skills across diverse audiences.

● Strong instructional design and content development experience.

● Proven ability to manage cross-market training initiatives.

● Understanding of African business environments and partner dynamics.

● Experience using digital learning platforms (LMS) and video-based training tools.

● Ability to work independently, travel frequently, and adapt to varied partner contexts.

● Strong organizational and communication skills.

Education and Experience

● Bachelor's degree in Education, Business, Training & Development, or a related field.

● Minimum 5–7 years of experience in training, preferably within fintech, retail, or loyalty

industries.

● Demonstrated success building training programs from the ground up.

● Experience designing or managing online learning systems.

● Fluency in English required; French or Portuguese is an advantage.

What We Offer

● Competitive compensation and travel allowances.

● Opportunity to shape a Pan-African learning and enablement ecosystem.

● Professional growth in a fast-scaling fintech company.

● Flexible, collaborative, and innovative work environment.

Our Client is an equal opportunity employer committed to diversity, inclusion, and youth

empowerment across Africa.

Job Purpose:

The Trainer is responsible for designing, delivering, and coordinating all training programs within the business, ensuring staff competence, compliance, and continuous professional development. This role supports the ongoing growth of the business through staff development, quality assurance, and adherence to Good Pharmacy Practice standards.

Key Responsibilities

Training and Development:

• Conduct Unisolv, Marconi, SOP, rules & procedures, and chemotherapy mixing training.
• Develop, update, and maintain training materials and manuals.
• Identify training needs and implement development plans to enhance staff skills.
• Support staff onboarding with structured training programs
  .

Stakeholder Engagement:

• Liaise with internal teams to understand training needs and ensure alignment with business objectives.
• Coordinate with pharmaceutical manufacturers and suppliers to arrange product training sessions.
• Build strong relationships with staff, management, and external stakeholders to promote a culture of learning.

Compliance and Quality Assurance:

• Manage pharmacist CPD submissions and ensure regulatory requirements are met.
• Ensure all training is delivered in line with company SOPs, policies, and Good Pharmacy Practice standards.
• Monitor training compliance and maintain accurate records.

Evaluation and Reporting:

• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Provide reports on training progress, completion rates, and staff competency to management.
• Recommend improvements to training programs based on evaluation outcomes.

Continuous Learning and Industry Awareness:

• Stay updated on industry developments, regulatory changes, and best practices in pharmacy training.
• Share knowledge with staff to ensure continuous professional growth and adherence to current standards.

Good Pharmacy Practice:

• Promote a culture of safe, ethical, and high-quality pharmacy practice.
• Ensure staff are trained to provide services in compliance with professional, legal, and ethical standards.

Key Competencies & Skills:

• Excellent communication, presentation, and facilitation skills.
• Strong organizational and coordination skills.
• Knowledge of pharmacy operations, SOPs, and clinical practices such as the mixing of Chemotherapy.
• Ability to explain complex processes clearly and effectively.
• Attention to detail and commitment to compliance and quality standards.
• Ability to work independently and manage multiple training initiatives.

Qualifications:

• Relevant pharmacy qualification (e.g., BPharm, MPharm) or equivalent experience in pharmaceutical training.
• Previous experience in a training or educational role within a healthcare or pharmacy setting preferred.
• Unisolv Experience will be advantageous
• Marconi experience will be advantageous
• Cytotoxic Mixing experience will be advantageous

Working Conditions:

• Office and practice-based environments.
• Occasional travel to various sites for on-site training.

Salary:

• Market Related

Please note

Only successful candidates will be contacted, if you have not been contacted within two weeks after closing date, please consider your application as unsuccessful.