3,441 Staff Analyst jobs in South Africa

Service Assurance; Quality Management

FedEx is seeking a highly motivated and skilled Data Analyst to join our team in Johannesburg. The ideal candidate will have a strong analytical background and a passion for using data to drive business decisions and improve operational efficiency. This role is crucial for analyzing performance, identifying trends, and providing actionable insights to enhance our logistics and supply chain operations.

Responsibilities

• Data Analysis & Reporting: Analyze complex datasets to identify patterns, trends, and anomalies related to international express, cargo, and aviation operations. Develop and maintain dashboards and reports using Power BI to visualize key performance indicators (KPIs) and operational metrics.
• Root Cause Analysis: Conduct in-depth root cause analysis to pinpoint the underlying reasons for operational challenges or performance deviations. Collaborate with cross-functional teams to develop and implement effective solutions to improve performance.
• Business Insights: Provide data-driven insights and recommendations to stakeholders to support strategic planning, optimize business processes, and improve overall efficiency and profitability.
• Stakeholder Management: Work closely with various stakeholders across different departments, including operations, finance, and sales, to understand their data needs and deliver relevant analytical solutions.
• Project Management: Manage data-related projects from inception to completion, ensuring timely delivery and successful outcomes.
• Tool Proficiency: Utilize advanced Excel, SQL, and Power BI to manipulate, analyze, and present data effectively.
  
  

Qualifications

• Education: Bachelor’s degree in Engineering, Logistics, Supply Chain, Business Administration, Economics, Mathematics, or Statistics.
• Experience: 2-5 years of experience in data analytics, business analysis, or a similar quantitative analysis role.
• Industry Knowledge: Strong understanding of the international express, cargo, and aviation industry is essential.
• Technical Skills: Solid experience with Advanced Excel, Power BI, and SQL is required.
• Soft Skills:
• Strong business acumen: Ability to understand business goals and translate them into analytical tasks.
• Project management skills: Proven ability to manage projects and deliver results.
• Stakeholder management: Excellent communication and interpersonal skills with a knack for building strong relationships.
• Problem-solving: Exceptional ability to conduct root cause analysis and solve complex problems.
  

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. #J-18808-Ljbffr

Business Analyst/Commercial Finance Analyst

Location: Sandton, ZA

Job Family: Commercial Support

Country/Region: South Africa

The Business Analyst is responsible for providing data and analysis as well as to assist the Commercial Development Manager in projects with an aim to improve the commercial performance of Coloplast South Africa (SA) and Sub-Saharan Africa (SSA). The Business Analyst will act as a support to the different business segments executing commercial processes, projects and initiatives to maximize business impact in South Africa (SA) and Sub-Saharan Africa (SSA).

Main responsibilities are top line business performance analysis and insights generation in our commercial processes with report development, ad-hoc analytics and special projects being central to the role.

You will report to the Commercial Development Manager.

Your key responsibilities will be:

• Frequently follows, analyses, and effectively communicates commercial performance against a set target with a strong focus on accuracy.
• Identify business trends by utilizing data and draw insights that can be used to strengthen the strategy and processes.
• Manage data sources, both internal and external, and ensure data integrity to allow insight reporting to facilitate managerial decision making.
• Assist Com-Ex Manager in all critical business planning and reporting, including developing business intelligence reporting.
• Coordinate with sales team for ad hoc market information (S&T, Competition, territory sizing, etc).
• Participates in key strategic projects to improve our commercial performance such as Pricing excellence, Business cases, tools and software, tenders.
• Own and manage daily CRM (salesforce.com) related activities.
• Collaborates with all other business stakeholders to analyse overall performance.

Qualifications:

• CA(SA)/CIMA or other relevant Finance Degree.
• 0-2 years Post Articles experience.
• 1-2 years business partnering or management consulting experience advantageous.
• Previous Pharma or Medtech industry experience advantageous.
• Excellent numerical skills with an analytical approach to Marketing and the ability to construct fact-based recommendations and business cases.
• Strong business acumen and commercial understanding.
• Strong collaboration skills across functions and cultures.
• Fluent in English (written and spoken) – ideally combined with one more language.
• Highly effective communication and presentation skills in addition to the ability to engage with different cultures in the SA & SSA region.
• Proficient computer skills (a must) including MS Office Suite (Word, Excel, and PowerPoint), Power Bi, Tabular Data Modelling, SQL and Python advantageous.

Coloplast Leadership Principles:

• Set high ambitions and challenge your team.
• Be open and honest about performance.
• Show visible and decisive leadership.
• Focus teams on delivering business results.
• High integrity and ethical behaviour.
• Passionate about Coloplast Mission, Vision and Values.
• Quick learner, intellectual capacity with a high degree of common sense, resourcefulness, flexibility, and solution oriented.
• Very organized and structured with the ability to successfully manage deadlines as well as handle ambiguity.
• Ability to balance needed attention to detail with a pragmatic view on opportunity, impact and feasibility.
• Strong communication skills and ability to interact with different cultures in the SA & SSA region.
• Team player with a strong “customer/service” orientation.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability.

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Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organizations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We go beyond problem-solving and give our clients the insight and intelligence they need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

We are looking for an experienced analyst or senior analyst to join a team covering the SADC region. The successful candidate will have a leading role in writing analysis on political, security and business-relevant issues and in delivering bespoke consulting engagements. They will be part of a team focused on Sub-Saharan Africa within the Global Risk Analysis department, and will also work closely with other Southern Africa-focused colleagues, particularly those in our Johannesburg office.

The successful candidate will have a strong interest in and understanding of political dynamics in the SADC region, or a sub-set of countries in the region. Our analysts are country specialists with backgrounds in the political risk industry, business, academia, journalism, government and/or international organisations. Our analysis is delivered to clients through subscription products and in bespoke consulting engagements that showcase our expertise. We commonly advise clients on topics such as threats to stability, election outcomes, levels of corruption, business and human rights issues, policymaking and regulatory dynamics in certain sectors.

Willingness to travel and an ability to work collaboratively and communicate effectively with colleagues across departments and offices are vital. This role will require the successful candidate to be based in Johannesburg and regularly attend the office there, though Control Risks encourages hybrid and flexible working arrangements.

Tasks and Responsibilities

Demonstrating expertise:

• Contribute to team discussions about political and business risk issues in the SADC region. Take ownership and responsibility for determining our position and analytical line on key issues.
• Maintain a high level of regional and country expertise on the SADC member countries through research, attendance at relevant seminars and research trips.
• Develop and effectively manage government, academic, journalistic and business contacts in the region and share knowledge about sources with other members of the desk. Use source information astutely and conduct in-person research as and when required, respecting client confidentiality.

Writing analysis

• Provide regular and high-quality coverage of relevant developments affecting the business environment in Southern Africa for clients subscribing to Seerist, Control Risks’ online subscription service. This will include writing updates on trends and developments across the region in domestic politics, government policy, regulation, operational and security issues.
• Work closely with other analysts covering Southern Africa. This will include challenging and accepting feedback on own analysis, and ensuring coherence with other analysts.
• Collaborate with colleagues in other geographical regions on analysis of crosscutting pan-African or global issues and trends where required (geopolitics, climate change, sustainability, technology, etc.).

Consulting and client engagement :

• Deliver political and business risk consulting work on Southern African countries as required. Lead conversations with clients on their requirements for analysis of political, regulatory and operational risks in the region. Scope and write proposals for bespoke consulting engagements on the region.
• Contribute to the development of compelling client deliverables and propose innovative ways to present facts and analysis to clients.
• Support and contribute to the delivery of consulting engagements for the wider Africa region as required.

Marketing and business development

• Contribute to company-wide promotional publications, press releases and sales initiatives.
• Contribute to regional marketing initiatives including thought leadership (articles, blogposts, podcasts, etc.), and represent Control Risks as a country expert at conferences when required.
• Respond to media queries on the region as required under the direction of more senior members of the Africa analysis team.

Essential:

• Professional experience in consulting, political and security risk analysis, emerging market analysis, market intelligence, public policy, academia, or government, with a primary focus on Southern Africa (including but not limited to South Africa).
• Proven ability to write and verbally communicate with authority and clarity.
• Honors’ degree (or equivalent) in relevant discipline.
• Previous professional experience of risk analysis on the region and familiarity with business-focused research.

Preferred:

• Knowledge of Portuguese, French, or other languages spoken in the region is a plus, but is not essential.
• Network of professional contacts in Southern Africa (public and private sector, policy and academia, journalism, government, etc.)
• Experience conducting business development, proven track record of winning work (or funding), managing projects, and developing/maintaining client relationships.
• Track record of relevant publications, participation in conferences and events, or providing expert comment to media

Competencies (Essential:

• Ability to write clearly, concisely and authoritatively to tight deadlines.
• Ability to independently identify, research and interpret significant events and developments.
• Excellent interpersonal and collaborative skills.
• Eagerness to seize opportunities, resolve problems and deliver work of the highest quality.
• Ability to adapt well to changing demands.

Preferred:

• Experience with handling datasets, conducting quantitative data analysis and producing data visualisations.
• Good public speaking and presentation skills.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organizations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients' success. We go beyond problem-solving and give our clients the insight and intelligence they need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

We are looking for an experienced analyst or senior analyst to join a team covering the SADC region. The successful candidate will have a leading role in writing analysis on political, security and business-relevant issues and in delivering bespoke consulting engagements. They will be part of a team focused on Sub-Saharan Africa within the Global Risk Analysis department, and will also work closely with other Southern Africa-focused colleagues, particularly those in our Johannesburg office.

The successful candidate will have a strong interest in and understanding of political dynamics in the SADC region, or a sub-set of countries in the region. Our analysts are country specialists with backgrounds in the political risk industry, business, academia, journalism, government and/or international organisations. Our analysis is delivered to clients through subscription products and in bespoke consulting engagements that showcase our expertise. We commonly advise clients on topics such as threats to stability, election outcomes, levels of corruption, business and human rights issues, policymaking and regulatory dynamics in certain sectors.

Willingness to travel and an ability to work collaboratively and communicate effectively with colleagues across departments and offices are vital. This role will require the successful candidate to be based in Johannesburg and regularly attend the office there, though Control Risks encourages hybrid and flexible working arrangements.

Tasks and Responsibilities

Demonstrating expertise:

• Contribute to team discussions about political and business risk issues in the SADC region. Take ownership and responsibility for determining our position and analytical line on key issues.
• Maintain a high level of regional and country expertise on the SADC member countries through research, attendance at relevant seminars and research trips.
• Develop and effectively manage government, academic, journalistic and business contacts in the region and share knowledge about sources with other members of the desk. Use source information astutely and conduct in-person research as and when required, respecting client confidentiality.

Writing analysis

• Provide regular and high-quality coverage of relevant developments affecting the business environment in Southern Africa for clients subscribing to Seerist, Control Risks' online subscription service. This will include writing updates on trends and developments across the region in domestic politics, government policy, regulation, operational and security issues.
• Work closely with other analysts covering Southern Africa. This will include challenging and accepting feedback on own analysis, and ensuring coherence with other analysts.
• Collaborate with colleagues in other geographical regions on analysis of crosscutting pan-African or global issues and trends where required (geopolitics, climate change, sustainability, technology, etc.).

Consulting and client engagement :

• Deliver political and business risk consulting work on Southern African countries as required. Lead conversations with clients on their requirements for analysis of political, regulatory and operational risks in the region. Scope and write proposals for bespoke consulting engagements on the region.
• Contribute to the development of compelling client deliverables and propose innovative ways to present facts and analysis to clients.
• Support and contribute to the delivery of consulting engagements for the wider Africa region as required.

Marketing and business development

• Contribute to company-wide promotional publications, press releases and sales initiatives.
• Contribute to regional marketing initiatives including thought leadership (articles, blogposts, podcasts, etc.), and represent Control Risks as a country expert at conferences when required.
• Respond to media queries on the region as required under the direction of more senior members of the Africa analysis team.

Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organizations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients' success. We go beyond problem-solving and give our clients the insight and intelligence they need to realise opportunities and grow. From the boardroom to the remotest location, we have developed an unparalleled ability to bring order to chaos and reassurance to anxiety.

We are looking for an experienced analyst or senior analyst to join a team covering the SADC region. The successful candidate will have a leading role in writing analysis on political, security and business-relevant issues and in delivering bespoke consulting engagements. They will be part of a team focused on Sub-Saharan Africa within the Global Risk Analysis department, and will also work closely with other Southern Africa-focused colleagues, particularly those in our Johannesburg office.

The successful candidate will have a strong interest in and understanding of political dynamics in the SADC region, or a sub-set of countries in the region. Our analysts are country specialists with backgrounds in the political risk industry, business, academia, journalism, government and/or international organisations. Our analysis is delivered to clients through subscription products and in bespoke consulting engagements that showcase our expertise. We commonly advise clients on topics such as threats to stability, election outcomes, levels of corruption, business and human rights issues, policymaking and regulatory dynamics in certain sectors.

Willingness to travel and an ability to work collaboratively and communicate effectively with colleagues across departments and offices are vital. This role will require the successful candidate to be based in Johannesburg and regularly attend the office there, though Control Risks encourages hybrid and flexible working arrangements.

Tasks and Responsibilities

Demonstrating expertise:

• Contribute to team discussions about political and business risk issues in the SADC region. Take ownership and responsibility for determining our position and analytical line on key issues.
• Maintain a high level of regional and country expertise on the SADC member countries through research, attendance at relevant seminars and research trips.
• Develop and effectively manage government, academic, journalistic and business contacts in the region and share knowledge about sources with other members of the desk. Use source information astutely and conduct in-person research as and when required, respecting client confidentiality.

Writing analysis

• Provide regular and high-quality coverage of relevant developments affecting the business environment in Southern Africa for clients subscribing to Seerist, Control Risks' online subscription service. This will include writing updates on trends and developments across the region in domestic politics, government policy, regulation, operational and security issues.
• Work closely with other analysts covering Southern Africa. This will include challenging and accepting feedback on own analysis, and ensuring coherence with other analysts.
• Collaborate with colleagues in other geographical regions on analysis of crosscutting pan-African or global issues and trends where required (geopolitics, climate change, sustainability, technology, etc.).

Consulting and client engagement :

• Deliver political and business risk consulting work on Southern African countries as required. Lead conversations with clients on their requirements for analysis of political, regulatory and operational risks in the region. Scope and write proposals for bespoke consulting engagements on the region.
• Contribute to the development of compelling client deliverables and propose innovative ways to present facts and analysis to clients.
• Support and contribute to the delivery of consulting engagements for the wider Africa region as required.

Marketing and business development

• Contribute to company-wide promotional publications, press releases and sales initiatives.
• Contribute to regional marketing initiatives including thought leadership (articles, blogposts, podcasts, etc.), and represent Control Risks as a country expert at conferences when required.
• Respond to media queries on the region as required under the direction of more senior members of the Africa analysis team.

Requirements

Essential:

• Professional experience in consulting, political and security risk analysis, emerging market analysis, market intelligence, public policy, academia, or government, with a primary focus on Southern Africa (including but not limited to South Africa).
• Proven ability to write and verbally communicate with authority and clarity.
• Honors' degree (or equivalent) in relevant discipline.
• Previous professional experience of risk analysis on the region and familiarity with business-focused research.

Preferred:

• Knowledge of Portuguese, French, or other languages spoken in the region is a plus, but is not essential.
• Network of professional contacts in Southern Africa (public and private sector, policy and academia, journalism, government, etc.)
• Experience conducting business development, proven track record of winning work (or funding), managing projects, and developing/maintaining client relationships.
• Track record of relevant publications, participation in conferences and events, or providing expert comment to media

Competencies (Essential:

• Ability to write clearly, concisely and authoritatively to tight deadlines.
• Ability to independently identify, research and interpret significant events and developments.
• Excellent interpersonal and collaborative skills.
• Eagerness to seize opportunities, resolve problems and deliver work of the highest quality.
• Ability to adapt well to changing demands.

Preferred:

• Experience with handling datasets, conducting quantitative data analysis and producing data visualisations.
• Good public speaking and presentation skills.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.

• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Business Consulting and Services

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Business Analyst/Commercial Finance Analyst Location: Sandton, ZA Job Family: Commercial Support Country/Region: South Africa The Business Analyst is responsible for providing data and analysis as well as to assist the Commercial Development Manager in projects with an aim to improve the commercial performance of Coloplast South Africa (SA) and Sub-Saharan Africa (SSA). The Business Analyst will act as a support to the different business segments executing commercial processes, projects and initiatives to maximize business impact in South Africa (SA) and Sub-Saharan Africa (SSA). Main responsibilities are top line business performance analysis and insights generation in our commercial processes with report development, ad-hoc analytics and special projects being central to the role. You will report to the Commercial Development Manager. Your key responsibilities will be: Frequently follows, analyses, and effectively communicates commercial performance against a set target with a strong focus on accuracy. Identify business trends by utilizing data and draw insights that can be used to strengthen the strategy and processes. Manage data sources, both internal and external, and ensure data integrity to allow insight reporting to facilitate managerial decision making. Assist Com-Ex Manager in all critical business planning and reporting, including developing business intelligence reporting. Coordinate with sales team for ad hoc market information (S&T, Competition, territory sizing, etc). Participates in key strategic projects to improve our commercial performance such as Pricing excellence, Business cases, tools and software, tenders. Own and manage daily CRM (salesforce.com) related activities. Collaborates with all other business stakeholders to analyse overall performance. Qualifications: CA(SA)/CIMA or other relevant Finance Degree. 0-2 years Post Articles experience. 1-2 years business partnering or management consulting experience advantageous. Previous Pharma or Medtech industry experience advantageous. Excellent numerical skills with an analytical approach to Marketing and the ability to construct fact-based recommendations and business cases. Strong business acumen and commercial understanding. Strong collaboration skills across functions and cultures. Fluent in English (written and spoken) – ideally combined with one more language. Highly effective communication and presentation skills in addition to the ability to engage with different cultures in the SA & SSA region. Proficient computer skills (a must) including MS Office Suite (Word, Excel, and Power Point), Power Bi, Tabular Data Modelling, SQL and Python advantageous. Coloplast Leadership Principles: Set high ambitions and challenge your team. Be open and honest about performance. Show visible and decisive leadership. Focus teams on delivering business results. High integrity and ethical behaviour. Passionate about Coloplast Mission, Vision and Values. Quick learner, intellectual capacity with a high degree of common sense, resourcefulness, flexibility, and solution oriented. Very organized and structured with the ability to successfully manage deadlines as well as handle ambiguity. Ability to balance needed attention to detail with a pragmatic view on opportunity, impact and feasibility. Strong communication skills and ability to interact with different cultures in the SA & SSA region. Team player with a strong “customer/service” orientation. Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things. Coloplast is committed to being an inclusive organization, where people bring their differences to work each day, fulfil their potential and have a strong sense of belonging because – and not despite – of their differences. We therefore encourage all qualified candidates to apply regardless of gender, age, race, nationality, ethnicity, sexual orientation, religious belief or physical ability. #J-18808-Ljbffr

Reporting & Insights Officer / Data Analyst

We're on the lookout for a data-savvy analyst to turn complex numbers into clear insights. If you thrive in fast-paced environments, love dashboards, and speak fluent SQL, Excel, and Power BI — we want you!

What You’ll Do:

• Build and maintain weekly/monthly reports for Finance, Ops, and Franchisor
• Analyze data to highlight trends and drive smarter decisions
• Create and manage dashboards (Power BI, SQL, POS systems)
• Translate business needs into clear, data-driven insights
• Ensure data accuracy, integrity, and compliance
• Support data-driven process improvements and cost-saving initiatives
• Provide training on new reports and dashboards
• Handle large datasets with precision and efficiency

What You’ll Need:

• Bachelor's degree in Computer Science or related field
• 2+ years in data analysis/reporting (preferably in FMCG)
• Strong skills in SQL, Excel (Advanced), Power BI
• Experience with POS systems (GAAP, Firecell)
• Excellent communication and problem-solving skills
• Ability to work independently and collaboratively

Ready to dive into data that drives decisions? Apply now!

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Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society .

About Discovery Insure

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared-value Insurance model. Discovery Insure is South Africa’s fastest growing short-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home insurance sectors. Vitality Drive, an internationally-recognised and award-winning programme, is a key differentiator in the market that incentivises and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.

Key Purpose

Application Support Analysts provide application maintenance and support to organizations and companies to minimize service disruption and facilitate operations. They investigate problems with software applications, diagnose root causes, and work on fixing them. Their job entails the development and integration of various code fixes that can be reused by any staff involved in a similar function.

Application Support Analysts are also responsible for identifying known errors and problem trends and for finding permanent solutions. They frequently help with training of new staff and provide expert advice and support to departments across the organization. They are also tasked with defining application support standards and processes and writing the related documentation.

Areas of responsibility may include but are not limited to

• Provide support to business users and investigate data discrepancies and application errors and propose modifications and enhancements to existing applications to improve their functionality or address any issues that arise.
• Primarily responsible for accurate problem identification, system fixes, and resolution.
• Implements a wide range of creative solutions and uses judgment based on deep technical knowledge to determine the best course of action to resolve technical issues that pose a significant risk to the firm and/or affect a large number of users
• Conduct issue resolution, root cause analysis and remediation.
• Working closely with cross functional teams across the organization.
• Knowledge of the production support processes such as incident case management, logging, prioritization of issues and status updates to various levels of management.
• Escalation Level Production Support duties; optimize application's stability and performance through utilization of internal and external resources.

Personal attributes and skills

• Time Management
• Communication
• Soft-skills
• Technical skills

Education and Experience

Education:

• Matric (Essential)
• 1-2 years’ experience as a Support Analyst (Essential)
• SQL knowledge with at least 1 year experience (Essential)

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Job Location : Gauteng, Randburg Deadline : August 31, 2025 Quick Recommended Links

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StartFragment

Are you someone who has experience in :

• To assist in identifying, defining and maintaining the information security policy and baseline standards for FirstRand
• Experience in Cryptography hardware
• Cyber Security experience

Key Responsibilities :

• Support IT Security leaders to participate in the FirstRand Bank Information Risk awareness program and to ensure that FirstRand staff are aware of information security risks
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members by providing expert advice and consulting on all aspects of IT security
• Comply, understand, and implement all steps for the IT Information Security Processes and Procedures and meet governance in terms of legislative and audit requirements
• Assist and administer the implementation of control mechanisms, which enables Information Security Services to have a view of the status of information security within FirstRand
• Ensure all Information Security analysis and research are captured, recorded, and reported on to ensure correct actions are implementation and executed
• Assist in identifying, defining, and maintaining the information security policy and base line standards for FirstRand
• Maintain current knowledge of the Information Systems security industry's emerging technologies

You will be an ideal candidate if you :

• Have IT security experience
• Willingness to learn with a good attitude
• IT Security + Qualification

You will have access to :

• Opportunities to network and collaborate.

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Systems Analyst - Immediate Start - Cape Town - Hybrid - Contract

Penta Consulting are searching for a Systems Analyst to join our team on a contract basis in Cape Town. Please see details below

Responsibilities

• Analyse business requirements and translate them into system specifications
• System Design & Development: Design, develop, configure, and maintain automation and integrations across the SDLC, ensuring alignment with business processes and governance
• Technical Support: Provide system support and resolve technical queries by liaising with internal teams and external vendors
• Cloud & FinOps: Assist in managing licenses, software, and cloud environments, including tracking and optimizing usage and costs
• Project Participation: Contribute to cross-departmental projects, especially within Platform and Cloud teams
• Ensure data integrity, security, and compliance with governance standards

Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• 3–5 years’ experience as a Systems or Business Analyst
• Strong understanding of SDLC, system design, and integrations
• Skilled in SQL, data analysis, and system documentation
• Experience with cloud environments and cost management advantageous
• Excellent problem-solving, communication, and stakeholder management skills

If this is of interest please share your CV and I will call to discuss

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