334 Specialized Support jobs in South Africa

We have an opening for a Help Desk Consultant in our Customer Support Department.

If you think you have what it takes, you can apply for this position that is based at our Head Office in Parklands, Cape Town.

As a Help Desk Consultant, your responsibilities will be to assist our end-users in logging calls, troubleshooting and escalating calls to the relevant departments. The vital part of your work involves you knowing the basics of hardware and software troubleshooting. The key success criteria for this role are a combination of excellent written and verbal communication skills as well as a can-do attitude.

This position is for you if you are punctual, reliable and consider yourself a team player. You will enjoy it if you perform well under pressure and thrive in problem-solving environment. We welcome applications from IT graduates with A+ and N+ certification, however we'll consider candidates with experience only too!

Our clients are in the retail industry, we support them beyond 8:00 to 17:00. The team works shifts of 8 hours between( 6:30 - 23:00), standby and overtime can be required from time to time.

This is a great opportunity to kick start your career at Spinnaker Software.

We have an opportunity for a Risk Officer - Support Services professional to join our team, supporting clients within the insurance and banking space. In this role, you will provide process assurance and other internal assurance services to the organization. This will involve assessing the effectiveness of existing processes and procedures that contribute to the achievement of our clients' strategic business objectives.

1. Responsible for embedding the Risk Framework throughout the assigned business units.
2. Consult with business unit management to determine which areas of their unit require assurance reviews for planning purposes.
3. Ensure that the Risk Management plan is followed through planning, execution and reporting on processes detailed in the plan.
4. Conduct risk management reviews within all support functions (Finance and Governance, Supervision, Human Capital, Transformation and Marketing, Legal, Risk and Compliance) business units to assess design and effectiveness of controls.
5. Administration of the process of identifying and assessing the risks affecting the current business.
6. Monitoring, evaluating, and challenging the organization’s success in managing its risks.
7. Prepare required documentation for planning activities, evidence work performed and ensures that shortcomings are reported.
8. Responsible for validating exceptions identified by different assurance providers.
9. Conduct follow up activities on identified exceptions by assessing management’s action plans in mitigating the identified risk.
10. Perform tracking and reporting on the status of exceptions noted against management’s action plan.
11. Engage regularly with management to proactively identify and manage key risk indicators within the business.
12. Analyse the monthly operational incidents report to identify incidents that have impacted the business adversely and report on these items in the operational resilience dashboard.
13. Encourage and build a risk awareness culture amongst all levels of employees by providing support through educational interactions within business units.
14. Monitor adherence to defined processes by performing independent risk reviews.
15. Identify, escalate, and resolve process gaps or arbitrage opportunities between processes.
16. Analysis of identified deviations and inefficiencies across monitored processes to identify trends.
17. Provide support and guidance on the reviews that need to be performed when planning for the current year of assessment.
18. Accurately and timeously complete the assigned regulatory return requirements of the business for reporting to the Prudential Authority.
19. Application of data analytic methods to analyse various financial and operational data to enable comprehensive risk assessment.
20. Evaluate the company’s previous handling of risks and compare potential risks with the controls set out by business units to assess the effectiveness of controls.
21. Responsible for management of ad-hoc review requests from across all business units by planning, evidence work performed and report on any identified exceptions.
22. Continually perform research activities on emerging and global risks that impact the company and the industry it operates in.
23. Contribute to various governance reports for areas of responsibility which cover outcomes of activities performed during the period and highlight areas that would require development.
24. Assess opportunities for continuous process innovation to prevent deviation trends, control gaps or to bring process efficiencies.
25. Ensure that processes identified and monitored are aligned to corporate operational and governance risk profile.
26. Encourage alignment with national and international standards or best practice identified operational processes.
27. Maintain and update project risk documentation by logging identified risks within the risk register and follow up on steps to be taken by management on mitigating the risks identified and update accordingly in a timely manner.
28. Contribute to potential reviews for inclusion in the annual audit plan.
29. Responsible for facilitation and completion of assigned internal audit function reviews.
30. Coordination of management responses across the organisation for assigned reviews and reporting on the findings.
31. Coordinating and management of organisation resolution of previous findings and the closure of findings.

Grade 12 or equivalent, Degree or diploma in Risk or related field of study and a Professional Certificate in Internal Audit or working towards the completion thereof preferred. Finance experience, qualification or background will be an advantage. 3-5 years’ experience in Risk Management, Internal Audit or Compliance field. Solid Knowledge and understanding of Internal Audit, Controls, Governance and Compliance. Knowledge of documenting policies and procedures. Detailed knowledge of general business functions and processes. General knowledge of the general tools and techniques of risk management. Detailed understanding of controls evaluation techniques.

Seeking a dynamic team player with an exceptional attitude to join our ranks!

A car manufacturer is looking for a Financial Manager to join their finance department.

As a Financial Manager , you will be responsible for the following:

• Lead and supervise the Support Services team, overseeing all its functions.
• Serve as a Bank Signatory responsible for authorizing EFT payments and updating creditor banking information.
• Approve journals and manage the POS system, including releasing purchase orders.
• Conduct reviews of balance sheet reconciliations and analyze income statements.
• Review monthly statistical reports and Group charges, including handling Group VAT submissions.
• Prepare Quarterly Statistical Reports for STATS SA.
• Manage year-end audits and budgets for Support Services, including preparing and consolidating accounts and assisting with Group Consolidation and annual financial statement preparation for Dormant companies.
• Prepare flash reports, monthly reports, quarterly reports, and forecasts.
• Assist departmental management with queries and budgeting.
• Compile monthly group support services fringe benefit schedules for company cars for payroll, including deduction schedules.
• Conduct monthly budget versus actual variance analysis.
• Ensure the implementation and effectiveness of control procedures.
• Provide ad hoc support for Group management accounting tasks.

Completed Bcom in Finance

3 - 5 years in a similar role
Attention to detail

R 57000 - R 61000 - Annually

If you are interested in this opportunity, please apply directly. For more finance jobs, please visit .

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

Engage with potential and existing clients, offering information about products and services . Maintain positive relationships with clients to ensure excellent customer service and repeat business.

Provide product and service information and assist with troubleshooting. Collaborate with sales, operations, and support teams to ensure seamless customer service .

Client Engagement: Respond to enquiries, provide product and service information , and assist in developing relationships with prospective and existing clients. Customer Service & Retention: Ensure a positive client experience by addressing enquiries, handling complaints, and maintaining professional relationships.

Experience: 2-5 years in sales or customer service experience, preferably in a corporate environment. Professionalism: Maintain confidentiality, present a well-groomed and professional appearance, and provide excellent customer service .

Detail-oriented and accurate information and quality service is key. This is a hands-on role in a fast-paced environment, offering exposure to customer service , sales support, operations, finance, and marketing. Assist clients in booking meeting rooms, desks, and offices, ensuring fast and efficient service . Manage a high volume of requests, prioritising effectively to meet service level agreements (SLAs). Capture customer feedback to help improve our service and platform.

Responsibilities: Gather information to provide services to clients. Provide information on funeral service options, products, or merchandise and maintain a casket display area. Obtain information needed to complete legal documents, such as death certificates or burial permits. Open and maintain customer accounts by recording account information . Recommend potential products or upsell services to clients.

Note: This job description may be subject to change as the needs of the organization evolve.

Direct message the job poster from HIREXE

Company: Just Solutions (USA)

Location: Remote (Must be willing to work EST Timezone)

Type: Full-time

About Us:

Just Inc. is a dynamic American-based Managed Service Provider (MSP) committed to delivering high-quality IT support and solutions to our clients. We pride ourselves on efficiency, responsiveness, and exceptional customer service.

Position Overview:

We are seeking an Helpdesk Support Engineer with experience in ConnectWise RMM, Datto, and MSP environments . You’ll be the first line of support, handling tickets via calls and emails with speed and precision. If you're a proactive problem-solver with strong technical skills, we want to hear from you!

Key Responsibilities:

• Provide Level 1 & 2 technical support to clients, troubleshooting IT issues with speed and accuracy.
• Manage tickets effectively via ConnectWise RMM and other ticketing systems.
• Perform backup monitoring, basic networking, and hardware/software troubleshooting.
• Respond promptly to support requests received through phone and email.
• Document all support activities and resolutions.
• Collaborate with senior engineers for escalations when necessary.

Required Skills & Qualifications:

• 3+ years of experience in an MSP environment .
• Proficiency with ConnectWise RMM and Datto .
• Solid understanding of Windows OS, basic networking, and IT troubleshooting.
• Fast typing speed – accuracy and speed are key in ticket handling.
• Excellent communication skills, both written and verbal.
• Strong customer service orientation and ability to work under pressure.
• Must be available to work EST hours .
• We're looking to onboard ASAP!

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Reference: HC003132-Moipo-1
Employment: Full Time (Shift based)

Job Purpose
As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries.

Key Responsibilities:

1. Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support.
2. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us.
3. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents.
4. Participate in project onboarding of new customers and upgrades.
5. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM.
6. Contribute to the development and maintenance of the company's Knowledge Base.

Minimum Requirements:

1. Certification as IT Technician preferred.
2. A+ / N+ certification.
3. CCNA / HCNA certification.
4. Microsoft Certified IT Professional preferred.
5. Experience with monitoring systems such as Nagios or PRTG.
6. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers.
7. Valid driver's license and own transport.
8. Ability to work shifts.
9. Proven experience in an ISP Engineer or similar customer support role.
10. Working knowledge of VoIP technology.
11. Familiarity with network cabling, classification, and topology.

Job Title: Assistant Director: Student Support Services

Location: Gauteng, Johannesburg

Deadline: August 21, 2025

Requirements:

• Grade 12 certificate or equivalent; an appropriate Diploma / Bachelor’s Degree (NQF 7) in Psychology or BA in Social Work (Major in Psychology) or an equivalent qualification.
• 3-5 years of supervisory experience at salary levels 7 or 8 in an education/teaching and learning environment or related field; sound knowledge of career guidance, including student disability support.
• Computer literacy in Word, Excel, PowerPoint, Outlook, Teams; good verbal and written communication skills, presentation, and report writing skills; valid driver’s license.

Duties:

• Oversee the administration, management, and coordination of the student support services unit.
• Develop the annual operational plan for student support services.
• Manage and provide student counselling services.
• Develop and monitor career guidance plans, induction, and orientation programmes, and academic support referral systems.
• Develop and manage the budget for student support services.
• Manage student governance, leadership development, gender and disability mainstreaming, health, and wellness programmes.
• Develop and monitor alumni services and tracking systems for former students.
• Manage sports, recreation, arts, and culture programmes.
• Prepare and submit regular reports to the academic board, management, and college council; provide management information to stakeholders.
• Manage human, financial, and other resources within the unit.

Reference: NFR003359-JLo-1

We are looking for a dynamic team player with an exceptional attitude to join our finance department.

A car manufacturer is seeking a Financial Manager. As a Financial Manager , you will be responsible for the following:

• Lead and supervise the Support Services team, overseeing all its functions.
• Serve as a Bank Signatory responsible for authorizing EFT payments and updating creditor banking information.
• Approve journals and manage the POS system, including releasing purchase orders.
• Conduct reviews of balance sheet reconciliations and analyze income statements.
• Review monthly statistical reports and Group charges, including handling Group VAT submissions.
• Prepare Quarterly Statistical Reports for STATS SA.
• Manage year-end audits and budgets for Support Services, including preparing and consolidating accounts and assisting with Group Consolidation and annual financial statement preparation for Dormant companies.
• Prepare flash reports, monthly reports, quarterly reports, and forecasts.
• Assist departmental management with queries and budgeting.
• Compile monthly group support services fringe benefit schedules for company cars for payroll, including deduction schedules.
• Conduct monthly budget versus actual variance analysis.
• Ensure the implementation and effectiveness of control procedures.
• Provide ad hoc support for Group management accounting tasks.

Completed Bcom in Finance
3 - 5 years’ experience in a similar role
Attention to detail

R 57000 - R 61000 - Annually

If you are interested in this opportunity, please apply directly. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.

DIRECTOR: LOGISTICAL OFFICE SUPPORT SERVICES

• Reference Number : refs/023054
• Directorate : Logistical Office Support Services
• Number of Posts : 1
• Package : R 1 266 714.00- R 1 492 122.00 per annum (All-inclusive Package) The package includes a basic salary (70% of package), and a flexible portion of 30% that may be structured in terms of applicable rules. Which includes state’s contribution to the Government Employees Pension Fund (13% of basic salary).
• Enquiries : Ms. Sikelelwa Mboto /

Requirements :

• A qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences. 5 years’ experience at middle/ senior managerial level. A valid driver’s license. A Pre-Entry SMS Certificate.

Duties :

• Manage the development of policies and processes for office support and auxiliary services. Develop a master plan to manage the logistics of all GDID buildings. Develop full review report for gap analysis and intervention strategies. Set minimum standards for registry services and transport services. Establish appropriate service provider and contractor databases. Manage the provision and maintenance of internal record management services. Manage administration and coordination of proper Records. Manage registry according to the National Archives Ac Manage the provision of centralised secretary and driver/messenger services. Manage the development of transport services blueprint.Manage parking allocations and set requirements for occupancy ratios. Manage the daily rendering of Messenger and Courier services.Manage the provision of professional secretariat services for executive meetings and executive committees. Manage the provision of food and office support services. Manage rendering of departmental Diaries services. Manage the provision of auxiliary services. Manage the provision of printing services. Develop policies and processes. Manage the provision of telecommunication services.Manage the provision of reproductive and printing services. Manage mass reproduction functions .Manage the provision of reception and switchboard services. Manage the Switchboard and Telephonic activities. Manage the co-ordination of Tele-directory communications. Manage front line Reception desk services to depart internal and external clients. People Management, Sign performance agreements for subordinates based on approved Job Descriptions, Strategic and Annual Performance Plans of the Department. Manage subordinates and maintain discipline.Manage training and development of subordinates according to agreed training interventions .Manage the provision of equipment required by subordinates for achievement of outputs in their respective Job Descriptions. Provide regular verbal and written feedback (aligned to quarterly performance assessments) to subordinates on performance. Financial Management. Strategic Management. Manage funds in the unit in compliance with Public Finance Management Act and the Treasury Regulations. Limit under spending or overspending by the unit in terms of the departmental budget allocations. Manage the effective spending of funding for special green technology projects and programmes. Strategic Management. Align the strategic priorities and the work plans of the unit with the priorities of DID. Develop operational plans and work plans for subordinates.Manage written contributions to departmental quarterly progress reports, Annual Report, SCOPA, Budget speeches, Annual Performance Plan, etc.

Notes :

• In In line with the Department’s Employment Equity Plan, PEOPLE WITH DISABILITIES are encouraged to apply. To apply for the below position, please apply online at Only online applications will be considered and for general enquiries please contact Human Resource on .Applicants must utilise the most recent Z83 application for employment form issued by the Minister for the Public Service and Administration in line with the Regulation 10 of the Public Service Regulations, 2016, All fields in the New Z83 form, must be completed and signed. Furthermore, a comprehensive Curriculum Vitae (CV) must also be attached. Failure to attach the Curriculum Vitae (CV) will result in disqualification.The New Z83 form, obtainable from the GPG Professional Job Centre website, any Public Service Department or the DPSA website all other documents are submitted by shortlisted candidates).Only shortlisted candidates will be requested to submit certified copies of qualifications not older than six (06) months, identity document and valid driver’s license (where driving/travelling is an inherent requirement of the job). It is our intention to promote representivity (race, gender and disability) in the Public Service through the filling of this post and candidates whose transfer/promotion/appointment will promote representivity will receive preference. It is the Department’s intention to promote equity through the filling of all numeric targets as contained in the Employment Equity Plan. To facilitate this process successfully, an indication of race, gender and disability status is required. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). The Department reserves the right not to appoint. If you do not receive any response from us within 3 months, please accept your application was unsuccessful.

Employer : Department of Infrastructure Development

Location : Johannesburg (Head Office)

Closing Date : 15-08-2025

Criteria Questions

Do you have a qualification at NQF Level 7 in Public Administration / Business Administration/ Social Sciences?

Do you have 5 years’ experience at middle/ senior managerial level?

Do you have a valid drivers?

Do you have a Pre-Entry SMS Certificate?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.