What Jobs are available for Specialized Support in South Africa?

Job Description

To provide office support services to staff and to visitors by serving appropriate beverages and refreshments and ensuring the common areas, meetings rooms and kitchen is clean, tidy and fully provisioned at all times.

To provide/set up refreshments for meetings in conference boardrooms and coordinate services with catering and IT support.

• Ensure daily cleanliness of work environment including offices, kitchens and relevant equipment.
• Establish efficient work procedures and schedules that allow for optimisation and tracking of own work and deliverables.
• Prepare trolleys and boardrooms by laying out clean cups, sugar, milk, hot water, coffee, and tea sachets.
• Collect cups in the boardrooms after each meeting and ensure there are clean cups for the next meeting.
• Move around with the trolley and collect dirty cups on desks.
• Serve employees and guests tea or coffee in accordance with their specific preferences.
• Keep photocopier and printer(s) stocked with paper.
• Engage in ad-hoc filing activities for employees.
• Assist with reception duties on the relevant floor when required.
• Assist business unit with ad hoc administration and mail deliveries.
• Prepare boardrooms and meeting rooms by laying out clean crockery cutlery and refreshments.
• Collect and clean crockery after each meeting and refresh board and meeting rooms in preparation for upcoming meetings in line with agreed standards.
• Fetch milk from the main kitchen on arrival each morning, and clean and restock the milk container in coffee machines.
• Keep the kitchen clean and tidy including fridges, microwaves and tables and ensure all equipment is clean and in good working order; report machines or equipment that do not seem to be working.
• Pack and unload the dishwasher.
• Stock fridges with water and cold drinks as per deliveries
• Liaise with Food and Beverage Storeman to order and fetch stock as required in line with agreed procedures
• Order biscuits from the canteen or liaise with the secretaries to order them.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards.
• Take ownership of personal career development leveraging formal and informal opportunities.
• Read situations and organisational realities.
• Set aside personal agenda for the greater good.
• Deliver physical mail to its recipients, between floors and across buildings.
• Take responsibility for the monthly ordering of groceries such as milk, tea, coffee, etc., from designated external catering company and manage the daily or monthly issuing thereof.
• Liaise with internal storekeeper on a monthly basis to order and fetch groceries.
• Promote a friendly cooperative climate.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

17/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Brief description

The main purpose of this position is to perform administrative tasks in support of departmental operations and divisional deliverables within the National Payment System Department (NPSD) at the South African Reserve Bank (SARB).

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Engage in short-term planning and perform tasks against work plans as defined with the team leader/manager.
• Provide administrative and support services to the Business Support Division and NPSD as a whole.
• Provide support to the divisional manager through diary management (including logistical arrangements for appointments and travel), co-ordinate and track invitations and due dates to ensure timely responses to requests, prepare relevant documentation and reports (from consolidated information), and execute secretarial duties such as agenda preparation, minute taking and co-ordinating appropriate follow-up actions where applicable.
• Perform general tasks in support of NPSD's financial administration and ensure the timely submission of accurate payment information.
• Support the team leader/manager in his/her role as a sub-record manager as well as a training, facilities, information technology (IT) and fixed assets representative, and in effectively managing the requirements and resources of NPSD.
• Ensure the effective management of departmental facilities' requirements and resources, including NPSD's secondary site.
• Coordinate the planning and logistical arrangements for departmental events and functions.
• Coordinate the department's digital content across internet, intranet, and extranet platforms, ensuring timely responses to related inquiries.
• Engage effectively with internal and external stakeholders through effective relationship building.
• Perform administrative duties on an ad hoc or projects basis as requested by the team leader/manager, including relieving team members as required, while ensuring compliance with relevant guidelines, standards and policies.
• Perform work independently within established practices, processes, rules and regulations, ensuring compliance with standards, policies and other guidelines in executing own tasks.
• Diagnose problems and choose and/or modify routines to deal with them, displaying the ability to provide solutions for problems within a defined context.
• Willingly address any gaps in own performance of tasks and activities against the required standard(s).

The successful candidate will be responsible for:

• Ensuring effective and efficient functioning of the following in the province, including, but not limited to:
• Human resources
• Membership
• Statutory obligations
• VRM
• Candidate selection
• Performance assessments
• Facilities management
• Information systems & technology
• Provincial administration
• Management of party offices, including health and safety
• Effectively managing and directing all support staff

Please submit your application by 15 October 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered

Minimum requirements:

• National Senior Certificate or equivalent
• Tertiary qualification in Business/Management (advantageous)
• Relevant staff management experience, including on project basis or completion of the Party's Management Readiness Programme (applicable to internal candidates)
• Experience in a facilities management/support services role
• Experience in creating and implementing systems
• Experience in recruitment and selection and performance management (advantageous)
• Information system and technology skills at intermediate level
• Strong computer literacy, particularly MS Office Suite and Zoom
• Valid driver's license with access to a vehicle for daily business related use

Skills:

• Coordinating and leadership
• Written and verbal communication
• Time management and organisation
• Administration and attention to detail

Abilities:

• Process and understand complex and technical information
• Analyse and interpret statistical data
• Apply sound judgement and decision-making
• Ability to manage multiple tasks with competing levels of priority
• Use initiative in high-pressure situations
• Work effectively and energetically around a demanding work schedule, including working irregular hours on a frequent basis
• Be outcomes-orientated, not simply task-orientated
• Work independently

Knowledge and Commitment:

• Knowledge of the local, provincial and national political and legislative framework and dynamics
• Commitment to the principles, policies and programme of action of the Democratic Alliance
• Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary.

Responsible for the efficient management of Cleaning Staff within the university ensuring quality service delivery in accordance with minimum cleaning standards.

• Supervision, monitoring, inspection amd delegation of staff
• Administration (attendance registers and weekly reports)
• Stock management
• Occupational health & safety compliance

CORE COMPETENCIES

• Online system understanding

• Knowledge and understanding of the minimum cleaning specifications and guidelines or requirements

• Knowledge and understanding of relevant health and safety requirements/legislation and policies

• Promote high customer satisfaction levels and address customer issues promptly, efficiently and effectively

• Knowledge and application of relevant software.

• Knowledge and understanding of cleaning materials and equipment

MINIMUM REQUIREMENTS

• Grade 12 or equivalent (e.g. Technical Qualification)
• Must possess a valid unendorsed drivers license and PDP (or qualify for one)
• A minimum of 25 years in a supervisory position within an operations environment (cleaning, technical)

SALARY SCALE

PL11 Scale CTC

REFERENCE CHECKING

• Referees
• Qualifications
• Criminal record checks

DISCLAIMER:Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 26 September 2025.

Company Description

Cloud Integration Services assists medium to large business enterprises by actively providing IT support, services, and solutions. The goal is to optimize IT infrastructure to be more cost-effective, secure, and reliable. We focus on enhancing IT efficiency and ensuring robust performance. Our services are tailored to meet the specific needs of each client, ensuring they achieve operational success.

Role Description

This is a full-time on-site role based in
Milnerton Cape Town ONLY
. The Help Desk Coordinator will be responsible for providing technical support, managing help desk requests, troubleshooting issues, and ensuring effective communication with clients and team members. The role involves analyzing problems to provide timely solutions and maintaining a high level of customer satisfaction.

Qualifications

• Experience in a helpdesk or IT support role (1–3 years typically)
• Technical Support, Help Desk Support, and Troubleshooting skills
• Strong Communication and Analytical Skills
• Proficiency in managing helpdesk software and tools
• Excellent problem-solving abilities
• Ability to work efficiently in a team-oriented environment
• Relevant certifications or experience in IT support is a plus
• Ability to work on Sage platform for quoting.
• Must be able to work standby hours when needed.
• Problem-solving mindset and attention to detail

Please apply via Linkedin.

Should you not receive a response within 2 weeks of your application, kindly take it as you were unsuccessful.

SITE: BOKSBURG

DIVISION: CORRUSEAL GROUP

REPORTING TO: GROUP CHIEF INFORMATION OFFICER

PURPOSE OF THE JOB

Responsible for maintaining and supporting end user computing, basic enterprise network and server infrastructure to ensure optimal performance and security.

KEY RESPONSIBILITIES

MAINTENANCE OF ENTERPRISE NETWORK AND SERVER INFRASTRUCTURE

• Installs updates for server hardware and software systems.
• Monitors server performance to ensure efficient and secure operation.
• Coordinates with other IT professionals to ensure efficient network and server usage.
• Maintains basic network hardware and software systems.
• Monitors and maintains high standards of user experience on business applications relating to end user computing.
• Ensures that datacentre server rooms are always 100% compliant with power, cooling, access control and servicing of the equipment
  .

TROUBLESHOOTING AND REMEDIATIONS OF FAULTS

• Identifies and troubleshoots network and server-related issues based on Aruba and Microsoft best practises.
• Identifies and troubleshoots end user computing related issues based on best practise guides by current technology vendors solutions implemented at business.

SECURE AND RESILIENT INFRASTRUCTURE

• Performs Windows updates on non-critical servers and end user computing devices.
• Maintains enterprise cybersecurity hardware and software by ensuring all versions are up to date for end user computing and enterprise infrastructure.
• Manages user accounts, permissions, and system controls relating to end user computing and enterprise applications.

PROJECT MANAGEMENT

• Actively participates in high level, business-wide projects. This involves both working independently and as a part of a team to fulfil the project delivery objectives.
• Delivers projects on budget and on time
  .

SKILLS AND COMPETENCIES

• Adaptability
• Good communication skills (verbal and written)
• Customer focus
• Decision making
• Information monitoring
• Planning and organising
• Analytical
• Attention to detail
• Problem solving skills

REQUIRED MINIMUM QUALIFICATIONS / EXPERIENCE

• Hardware certification- A+
• Network certification- N+
• Microsoft certification.
• Two (2) years' experience working in IT as Junior IT Helpdesk Technician with the respective technology at an intermediate level with experience in installation, configuration, maintenance and support
• Two (2) years' experience at an intermediate level working on Microsoft Windows Server 2019 and 2022.
• Two (2) years' experience installing, configuring and working on Windows desktop edition.
• two (2) years' experience working on enterprise level and point detection and reaction software.

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a
vacancy exists for a dynamic and driven Help Desk Administrator to join a team based at our Head Office. This role reports directly to National Operations Lead, in the Cleaning Business Unit.

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Help Desk Administrator to join a team based at our Head Office. This role reports directly to National Operations Lead, in the Cleaning Business Unit.

• Grade 12/Matric.
• Computer literacy (MS Office Suite essential)
• 2–3 years' experience in customer service, call centre, or hospitality front-line role.
• Knowledge of facilities management processes and systems advantageous.
• Proficiency in English (additional languages an advantage).

• The applicant must possess the following traits and skills:

• Strong customer service and communication skills (verbal & written).

• Excellent logging, monitoring, and follow-up ability.
• Ability to manage automatically logged email requests and ensure timely client feedback.
• Strong attention to detail and accuracy in capturing information.
• Ability to work under pressure and manage time effectively.
• Professional, resilient, and client-focused attitude.
• Ability to work independently with minimal supervision.

• Answer all helpdesk calls within 20 seconds and respond to clients in a professional and courteous manner.
• Monitor automatically logged email requests, acknowledge receipt, and ensure clients receive prompt progress updates.
• Ensure all open logs (phone or email) are followed up and completed within SLA, preferably within 24 hours.
• Categorise, prioritise, and assign requests to relevant teams or suppliers, and ensure prompt feedback on progress to the customer.
• Escalate unresolved, delayed, or high-priority issues to the Helpdesk Supervisor or relevant manager.
• Handle difficult callers professionally and escalate when necessary.
• Create and process purchase orders timeously and accurately.
• Receipt invoices daily and follow up on outstanding invoices.

Behavioural Competencies

• Emotional intelligence and resilience.
• Strong interpersonal and relationship-building skills.
• Ability to adapt to change and remain productive under pressure.
• Professionalism and integrity in client and team interactions.
• A proactive, self-motivated approach to work.

Key Performance Indicators

• All inbound calls answered within 20 seconds.
• All email requests acknowledged within 1 hour.
• All open logs resolved or escalated within SLA, preferably within 24 hours.
• Minimum SLA compliance rate of 95% for call and email handling.
• Accurate and complete logging of 100% of client interactions.
• Consistent positive client feedback on communication and responsiveness.