8 Specialized Betting Operations jobs in South Africa

Customer Service Associate – French (Sports Betting)

8100 Piketberg, Western Cape Initiate International

Posted 509 days ago

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Job Description

Permanent

Are you passionate about sports and fluent in French? Do you thrive in a dynamic and fast-paced environment? Join our team in Cape Town as a Customer Service Associate specializing in French support for our exciting sports betting platform!

Responsibilities:

French Language Support: Provide exceptional customer service in French through various channels, including email, chat, and phone.Assist French-speaking customers with inquiries, account-related issues, and provide information about our sports betting services. Product Knowledge: Become an expert in our sports betting platform, understanding features, promotions, and ensuring accurate information is provided to customers.Stay up-to-date with the latest sports events and odds to assist customers effectively. Problem Resolution: Investigate and resolve customer issues promptly, ensuring a positive resolution for all parties involved.Collaborate with other departments to escalate and resolve complex cases Communication: Maintain clear and effective communication with customers, delivering information in a professional and friendly manner.Collaborate with the broader customer service team to share insights and improve overall service quality. Compliance: Adhere to company policies, guidelines, and industry regulations to ensure a secure and fair gaming environment for customers.

Qualifications:

Fluent in both written and spoken French.Excellent communication skills in English.Previous customer service experience, preferably in the gaming or sports betting industry.Strong problem-solving abilities and attention to detail.Enthusiastic about sports and knowledgeable about various sports events.

Additional Information:

Competitive salary and benefits package.Opportunities for career growth within a rapidly expanding industry.Fun and dynamic work environment with a passionate team.Training provided to ensure familiarity with our sports betting platform.

If you are a French speaker with a passion for sports and customer service, we want to hear from you!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

Betting, Compliance, Customer Service, Customer Service Associate - French, Customer Service Associate - French (Sports Betting), French, French (Sports Betting), French Language Support, Problem Resolution, Product Knowledge, Sports Bettting, Sports Book, Sportsbook

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Chartered Accountant (CA/SA) - Market Leader (Sports Betting - Emerging Markets)

Sandton, Gauteng Sourcing and Recruitment Consultants

Posted 13 days ago

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Chartered Accountant (CA/SA) - Market Leader (Sports Betting - Emerging Markets) Chartered Accountant (CA/SA) - Market Leader (Sports Betting - Emerging Markets)

This role is responsible for growing revenue and developing all designated markets through implementation of day-to-day business management and strategic initiatives per market.

Market Management :

  • Provide strategic guidance. (Strategy/Strategic)
  • Improve customer experience through strategic insights.
  • Establish key strategic initiatives and drive implementation.
  • Create focus within Osiris by engaging and coordinating with all stakeholders across the business.
  • Strategic investigation into all business processors across all divisions with the intentions of fixing shortfalls and optimising processes
  • Point of contact for in country teams & communication of developments within the business.
  • Creating Country Management accountability for their P&L.
  • Interrogate business data to inform great decision making.

Marketing :

  • Assist in the development of the Brand/Marketing Positioning Strategies
  • Develop and implement interventions for acquiring, retaining & growing the customer base.
  • Working with in country teams and/or the Johannesburg Marketing team to identify and investigate any new marketing activities and work with Marketing to follow up on any agreed initiatives until completion.
  • Capture Intelligence - lead our regional competitive and business intelligence processes and track our competitors’ key moves in the region.
  • Generate Insights - use competitive intel & insights to help lay the foundation for and influence our strategy across the business.
  • Ongoing analysis of current and upcoming countries as stipulated to identify strategic launch plans as well as inefficiencies, improvements and opportunities as required.
  • Understanding the general and industry specific marketing landscape
  • Focus groups with customers.

Skills & Experience Required

  • Strategic and analytic mindset with proven commercial acumen.
  • Good inter-personal skills and strong negotiation and networking skills to work with a variety of stakeholders across the business as well as the in-country teams.
  • Proactive identification of issues that could impact the markets.
  • The successful candidate must have a go-getter mentality with a strong drive to achieve results.
  • Recognize and initiate new business opportunities.
  • Experience in managing teams.
  • Ability to observe and analyze market trends.
  • Use data in strategic planning capacity.
  • Must be deadline and target driven with good time management.
  • Ability to work under pressure and adapt well to change.
  • Strong organizational, communication, presentation and facilitation skills for effective output co-ordination and ability to present high level information to line management.
  • Project management ability.
  • Willing to travel to Africa countries.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Strategy/Planning
  • Industries Accounting, Marketing Services, and Spectator Sports

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Learner: Gaming Operations - Wild Coast Sun Casino

Learnerships Hub

Posted 13 days ago

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Job Description

Wild Coast Sun Casino offers a training opportunity to vibrant candidates with strong interpersonal skills, ethics and drive. The successful candidates will be considered for the following Traineeship:

Requirements
  • Grade 12 Certificate with Maths / Maths Literacy
  • Ability to communicate in written and spoken English
  • Valid South African ID
  • Must be willing to work shifts, Weekends and Public Holidays
  • Able to stand for long hours
  • You will be expected to work in a smoking environment

(ad)

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Learner: gaming operations - wild coast sun casino

Learnerships Hub

Posted today

Job Viewed

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Job Description

permanent
Wild Coast Sun Casino offers a training opportunity to vibrant candidates with strong interpersonal skills, ethics and drive. The successful candidates will be considered for the following Traineeship: Requirements Grade 12 Certificate with Maths / Maths Literacy Ability to communicate in written and spoken English Valid South African ID Must be willing to work shifts, Weekends and Public Holidays Able to stand for long hours You will be expected to work in a smoking environment (ad) #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Learner: gaming operations - wild coast sun casino

Learnerships Hub

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Wild Coast Sun Casino offers a training opportunity to vibrant candidates with strong interpersonal skills, ethics and drive. The successful candidates will be considered for the following Traineeship: Requirements Grade 12 Certificate with Maths / Maths Literacy Ability to communicate in written and spoken English Valid South African ID Must be willing to work shifts, Weekends and Public Holidays Able to stand for long hours You will be expected to work in a smoking environment (ad) #J-18808-Ljbffr
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Learner: Gaming Operations - Windmill Casino and Entertainment Centre

Learnerships Hub

Posted 13 days ago

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Job Description

Windmill Casino and Entertainment Centre would like to inviteunemployed (external) candidates from designated groups to participate in learnerships in our business's Gaming Department .

Requirements
  • Passed Matric with Maths and or Accounting
  • Good numerical skills
  • Good communication skills, verbal and written
  • Confidence and the ability to work under pressure
  • Computer literate

(ad)

The Learnership offers:
  • A 12-month employment contract
  • The Learnership will result in a National Certificate in Gaming Level 3
  • Continuous coaching, mentoring, on-the-job training and assessment
  • Work exposure in a gaming environment.
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Learner: gaming operations - windmill casino and entertainment centre

Learnerships Hub

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Windmill Casino and Entertainment Centre would like to inviteunemployed (external) candidates from designated groups to participate in learnerships in our business's Gaming Department. Requirements Passed Matric with Maths and or Accounting Good numerical skills Good communication skills, verbal and written Confidence and the ability to work under pressure Computer literate (ad) The Learnership offers: A 12-month employment contract The Learnership will result in a National Certificate in Gaming Level 3 Continuous coaching, mentoring, on-the-job training and assessment Work exposure in a gaming environment. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Learner: gaming operations - windmill casino and entertainment centre

Learnerships Hub

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
Windmill Casino and Entertainment Centre would like to inviteunemployed (external) candidates from designated groups to participate in learnerships in our business's Gaming Department. Requirements Passed Matric with Maths and or Accounting Good numerical skills Good communication skills, verbal and written Confidence and the ability to work under pressure Computer literate (ad) The Learnership offers: A 12-month employment contract The Learnership will result in a National Certificate in Gaming Level 3 Continuous coaching, mentoring, on-the-job training and assessment Work exposure in a gaming environment. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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