What Jobs are available for Specialist Sales in South Africa?

To achieve the hotel's budgets, revenue and market share objectives by sourcing, securing, and servicing B2B business across the STO (Static Tour Operator), FIT (Free Independent Traveler), and Corporate segments. This includes a strong emphasis on new business development, key account management, and tactical execution of sales strategies that drive both rooms and banqueting revenues. The role involves planning and implementing strategic sales actions, monitoring performance, and collaborating across departments to ensure delivery of high-quality guest and client experiences.

Key Responsibilities:

Achieve company objectives and revenue budgets by actively prospecting and securing new B2B business from corporate clients, tour operators (STO), DMCs, and FIT wholesalers.

Manage sales activities by planning and executing robust sales strategies to grow Market Penetration Index (MPI) across all segments.

Give input to the Operations Manager and Revenue Manager and Sales team regarding setting rate strategies aligned with budget goals.

Proactively drive new business through: Tapping into own market contacts/personal networks,

Tele sales / cold calling, Online lead generation, In-person sales visits, trade events, and exhibitions

Follow the sales process through to conversion and ensure accounts become regular producers.

Drive both room night sales and banqueting/conferencing revenue by maintaining current accounts and converting new business leads.

Identify opportunities within each segment and develop tailored solutions for client needs.

Identify and pursue sales opportunities by prospecting tour operators, travel agents, OTAs, travel wholesalers, DMCs, and corporate travel buyers.

Support the planning and execution of events, from initial proposal through to post-event debrief.

Maintain a portfolio of key accounts, ensuring regular contact, service excellence, and revenue growth.

Re-negotiate rate agreements and contracting within budgetary guidelines and timelines.

Coordinate with Revenue and Reservations teams to ensure rate parity and accurate booking management.

Plan, execute, and monitor marketing campaigns and tactical offers to drive top-line revenue

Collaborate with the marketing team on sales promotions, advertising, and brand initiatives aligned to the sales strategy.

Within budget allocation host events such as: Trade shows (e.g., Meetings Africa, WTM Africa), Site visits and familiarisation trips, Focus group sessions and client luncheons, Client appreciation events and networking functions

In conjunction with Sales Co-ordinator, prepare accurate and professional proposals, contracts, and client correspondence.

Manage CRM data (e.g., Salesforce, Opera) ensuring all leads and opportunities are tracked and followed up.

Execute operational aspects of bookings and client requests in coordination with the Sales coordinator and operations team.

Conduct sales calls and reporting, including pipeline updates, conversion tracking, and client feedback.

Provide weekly and monthly sales reports, business forecasts, and three-month outlooks.

Prepare statistical and performance reports in coordination with Revenue, Finance, and Hotel Leadership team.

Monitor and report on competitor activities, market trends, and rate positioning.

Implement the brand's service strategy and apply all applicable brand standards in the sales process.

Champion guest and client satisfaction through prompt communication, professional sales support, and issue resolution.

Monitor and address issues arising from the sales process, ensuring they are channeled to the right stakeholders.

Work closely with operations, reservations, finance, and marketing teams to ensure alignment in all client-facing initiatives.

Collaborate with on property and off-property sales channels to ensure alignment and maximise reach.

Monitor and manage in conjunction with Sales team the departmental sales budget, including spend on collateral, campaigns, and travel.

Review monthly profit and loss reports with Finance, GM, and Revenue Manager to ensure alignment with business goals.

Skills & Competencies:

• Strong ability to multi-task and work under pressure with limited resources.
• Proficient in hospitality CRM and PMS platforms.
• Must have experience in hotel, travel & tourism, service sector
• Fluent in English, with excellent writing, speaking, and negotiation skills.
• Excellent organizational and administrative capabilities.
• High attention to detail, accuracy, and ability to manage multiple priorities effectively.
• Strong understanding of South African travel trade dynamics and international source markets.
• Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and online research tools.
• Ability to maintain complete confidentiality and represent the hotel with professionalism.
• Proven capability to influence and close deals with clients at all levels.
• Strong interpersonal and client relationship management skills.
• Ability to see the big picture, while maintaining meticulous attention to detail.
• Must have own portfolio contact across FIT, STO, and Corporate segments

Qualifications:

Degree or Diploma in Hospitality Management, Tourism, Sales, or Business Administration.

Strong knowledge of FIT, STO, and corporate sales cycles, client needs, and pricing strategies.

Experience working with corporate travel buyers, tour operators, wholesalers, and event planners.

Experience:

Proven experience in working with travel trade, corporate clients, and event planners, Travel agents,Tour operators, Destination Management Companies (DMCs), Corporate clients, Travel wholesalers, Online Travel Agencies (OTAs) with B2B platform

Familiarity with South African source markets, feeder markets and their booking patterns

2-6 years of experience of Business-to-Business sales experience in a hotel, DMC, or tourism company

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience.
• Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Selling a diverse product range.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs.

Qualifications and Experience:

• A Grade 12 qualification
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous

Skills

• Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment. Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

Adhering to Standards - Ensures quality and compliance in the delivery of their work.

• Continual Improvement - Actively seeks opportunities to continually improve processes.

• Decision Making - Analyses complex situations to ensure effective and timely choices.

• Driving & Persevering.

• Leading Others - Inspires and guides others to achieve collective goals.

• Meeting Customer Expectations - Consistently delivers exceptional customer service.

• Planning & Organizing - Uses a structured approach to effectively manage tasks.

• Relating & Networking.

External advert - Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience.
• Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Selling a diverse product range.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs.

Qualifications and Experience:

• A Grade 12 qualification
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous

Skills

• Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment. Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

Adhering to Standards - Ensures quality and compliance in the delivery of their work.

• Continual Improvement - Actively seeks opportunities to continually improve processes.

• Decision Making - Analyses complex situations to ensure effective and timely choices.

• Driving & Persevering.

• Leading Others - Inspires and guides others to achieve collective goals.

• Meeting Customer Expectations - Consistently delivers exceptional customer service.

• Planning & Organizing - Uses a structured approach to effectively manage tasks.

• Relating & Networking.

External advert - Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Job Description
We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities

• Being an ambassador for VAS and offering amazing Customer experience.
• Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Selling a diverse product range.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs.

Qualifications And Experience

• A Grade 12 qualification
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous

Skills

• Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment. Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors
Adhering to Standards - Ensures quality and compliance in the delivery of their work.

• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organizing - Uses a structured approach to effectively manage tasks.
• Relating & Networking.

External advert - Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team
At Totalsports we're all about PERFORMANCE, we INSPIRE, we're AUTHENTIC, we're MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We're the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Specialist SalesWho is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

• The Southern Africa SME – Specialist sales reports to Africa SME Division Lead.
• This position will not have direct reports, and the jobholder must be able to operate at a strategic and operational level.
• Lead accountability for developing and executing a SME Sales strategy which maximizes revenue and profit for SME products across Southern Africa in Africa Division.
• Manage and execute a strategic sales pipeline to drive growth in existing SME portfolios across Financial Institutions (FIs) and non-FIs. Identify and convert new business opportunities, develop ecosystems within the SME segment, and lead the commercialization of signed deals to ensure measurable revenue impact.
• This role will be tasked to help achieve the SME P&L objectives in those markets. The position will also be tasked to support or lead specific regional Expert Sales initiatives that support MasterCard Southern Africa business and revenue goals.
• Identifying business and product innovation opportunities from SME payment segments.
• Providing subject matter expertise and end-to-end project management / delivery by liaising with cross- functional partners.

Do you have a deep knowledge and understanding of Commercial Payment products and services within the SME space?

• Have you ever been into Card industry and related product/project management?
• Are you excited about bringing global products to market?
• Are you motivated to be a part of driving a world beyond cash?

Qualifications Required:

• Deep knowledge and understanding of SME products and services (SME Card), with significant experience in sales and business development within the SME space and relevant tertiary qualifications.
• Progressive business experience, with a strong track record in the payments industry and deep knowledge of consumer payments.
• Strong account management experience - ability to understand customer and constituent needs, marketplace dynamics, industry trends and the competitive landscape.
• Strong project and relationship management skills - extensive experience and a proven track record of managing simultaneous initiatives, multiple stakeholders in a multicultural environment, across multiple geographic locations, solving problems and applying effective planning skills to deliver multiple initiatives with external and internal clients.
• Strong negotiating and influencing skills, with the ability to execute through others who do not report directly.
• High preference for action - results driven and with a disciplined approach to deliver sales targets.
• Strong analytical and team working skills - ability to identify issues and proactively resolve issues directly or through escalation to appropriate Partners/stakeholders.
• Strong interpersonal and negotiation skills - excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Role Purpose:
Defines and ensures implementation of the Vodacom Business sales go to market approach across all segments and

channels to drive sales growth and customer adoption of our technology products. The candidate should possess a

unique blend of technical expertise, business acumen, and sales skills to effectively communicate and demonstrate

the value of our products to customers. In doing so, the candidate will support customer relationships and anticipates client requirements to drive sales, revenue and unmatched customer experience. Further, this role will support the development of specific product and pricing strategies and pricing optimisation.

Applicable to Specialist Sales in the below domains:

• Enterprise Mobility and IOT Solutions
• IOT Managed Connectivity and MPN
• CHAS Specialist Sales
• Fixed Specialist Sales

Your responsibilities will include:
Key Accountabilities and Decision Ownership:

• Provide technical sales support to sales teams and customers
• Conduct product demonstrations, proof-of-concepts, and trials to drive sales
• Develop and deliver technical sales presentations, and support in the relevant proposals, and RFP responses
• Collaborate with Solution Architects, Product managers and sales teams to ensure technical accuracy and alignment to customer needs
• Identify and capture new sales, including up sell and cross sell opportunities, to ensure revenue & margin targets are achieved
• Drive revenue generating sales initiatives and pathways for route-to-market to support the execution of the product strategy nationally
• Design and drive programmes than enable interconnected offers to enable customers to have a joined up and more effortless experience when consuming Vodacom products
• Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives Assist the Account Managers in assessing cost requirements for the related product sales

Channel Development and Sales Revenue Growth:

• Own and deliver the product GTM Strategy for the Value Propositions
• Develop, maintain and deliver technical sales collateral and training programs for the broader sales and account teams
• Gather and analyse customer feedback and market trends to evolve the GTM propositions
• Focus on increasing net sales revenue within each segment practice and channel across the Product catalogue.
• Deliver profitable revenue growth across the product portfolio
• Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability and the delivery of margin
• Deliver against the annual product business plans; sales cadence and pipeline management

Stakeholder Management:

• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success
• Assist Sales Executives, Hunters and Account Managers in identifying and scoping of sales leads for related Vodacom products
• Engage with Vodacom Business internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

The ideal candidate for this role will have:

• B Degree/Equivalent - Technical
• Postgraduate qualifications (Desirable)
• 5yrs+ Technical Sales experience

• In-depth knowledge of :

• Fixed data communication technologies (including SD-WAN, MPLS, IP VPN technologies)

• Voice communication technologies (including IPT, NGN, IN, SIP etc…)

• Unified Communications solutions

• High level understanding of:

• Mobile data communication technologies (All available Spectrums including 5G, Managed/Secure Mobility)

• Cloud, Cyber Security & Managed Services
• IOT

Technical Competencies:

• Business development skills – unlocking the opportunity based on customers' business requirements
• Extensive experience in telecoms/IT design with proven technical co-ordination
• Experience in change management in a technological context
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Fluent in English
• Ability to lead in high-growth, high-uncertainty environments
• Ability to work in an international and distributed virtual team Excellent Customer relationship management skills with ability to interact at Director level Strong communication and decision making skills – ability to balance conflicting interests

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications:
17 September 2025.
The base location for this role is
Midrand, Vodacom Campus.
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.

Certified by the Top Employer Institute 2025.

Defines and ensures implementation of the Vodacom Business sales go to market approach across all segments and

channels to drive sales growth and customer adoption of our technology products. The candidate should possess a

unique blend of technical expertise, business acumen, and sales skills to effectively communicate and demonstrate

the value of our products to customers. In doing so, the candidate will support customer relationships and anticipates client requirements to drive sales, revenue and unmatched customer experience. Further, this role will support the development of specific product and pricing strategies and pricing optimisation.

Applicable to Specialist Sales in the below domains:

• Enterprise Mobility and IOT Solutions
• IOT Managed Connectivity and MPN
• CHAS Specialist Sales
• Fixed Specialist Sales

Key Accountabilities and Decision Ownership:

• Provide technical sales support to sales teams and customers
• Conduct product demonstrations, proof-of-concepts, and trials to drive sales.
• Develop and deliver technical sales presentations, and support in the relevant proposals, and RFP responses
• Collaborate with Solution Architects, Product managers and sales teams to ensure technical accuracy and alignment to customer needs
• Identify and capture new sales, including up sell and cross sell opportunities, to ensure revenue & margin targets are achieved
• Drive revenue generating sales initiatives and pathways for route-to-market to support the execution of the product strategy nationally.
• Design and drive programmes than enable interconnected offers to enable customers to have a joined up and more effortless experience when consuming Vodacom products.
• Provide insights and recommendations to inform product development, sales strategies, and marketing initiatives
  
  Assist the Account Managers in assessing cost requirements for the related product sales

Channel Development and Sales Revenue Growth:

• Own and deliver the product GTM Strategy for the Value Propositions
• Develop, maintain and deliver technical sales collateral and training programs for the broader sales and account teams.
• Gather and analyse customer feedback and market trends to evolve the GTM propositions
• Focus on increasing net sales revenue within each segment practice and channel across the Product catalogue.
• Deliver profitable revenue growth across the product portfolio
• Partner with sales teams to set annual targets according to agreed product business plans to ensure profitability and the delivery of margin.
• Deliver against the annual product business plans; sales cadence and pipeline management

Stakeholder Management:

• Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Builds collaborative partnerships and alliances for market success
• Assist Sales Executives, Hunters and Account Managers in identifying and scoping of sales leads for related Vodacom products
• Engage with Vodacom Business internal departments (Customer Solutions, Products and Services, Regional Heads, Technical Specialists, Service Fulfilment Team) to confirm that the proposed solution can be supported.
• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Develop and maintain key account relationships with channel partners, ensuring that channel partners are aligned to the customer experience expectations and to the sales partner strategy framework.
• Manage the multiple internal & external stakeholders across the landscape

• B Degree/Equivalent - Technical
• Postgraduate qualifications (Desirable)
• 5yrs+ Technical Sales experience
• In-depth knowledge of :
• Fixed data communication technologies (including SD-WAN, MPLS, IP VPN technologies)
• Voice communication technologies (including IPT, NGN, IN, SIP etc…)
• Unified Communications solutions
• High level understanding of:
• Mobile data communication technologies (All available Spectrums including 5G, Managed/Secure Mobility)
• Cloud, Cyber Security & Managed Services
• IOT

• Business development skills – unlocking the opportunity based on customers' business requirements
• Extensive experience in telecoms/IT design with proven technical co-ordination
• Experience in change management in a technological context
• Team player, strong influence and relationship management skills
• A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy
• Fluent in English
• Ability to lead in high-growth, high-uncertainty environments
• Ability to work in an international and distributed virtual team
  
  Excellent Customer relationship management skills with ability to interact at Director level
  
  Strong communication and decision making skills – ability to balance conflicting interests

Behavioural Competencies:

• Customer Focus: Prioritizing customer needs and delivering excellent service
• Accountability: Seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 17 September 2025.

The base location for this role is Midrand, Vodacom Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

• Being an ambassador for VAS and offering amazing Customer experience.
• Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
• Selling a diverse product range.
• Actively keeping track of sales performance against target.
• Searching out opportunities for making new sales.
• Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
• Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
• Effectively building relationship networks inside and outside the organization.
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
• Available to work a flexible schedule to meet the business needs.

Qualifications and Experience:

• A Grade 12 qualification
• Proven track record and experience within a sales environment
• Working experience in the Insurance / Media industry (advantageous

Skills

• Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment. Computer literate in MS Office.
• Good verbal/ written communication skills.
• Excellent selling skills.
• The ability to work independently.
• The ability to take initiative.
• Attention to detail.
• Ability to work under pressure.
• High positive energy levels.
• Ability to quickly grasp and apply new concepts, including those acquired through online courses.
• Exceptional customer service skills with the ability to build and maintain strong customer relationships.
• Proven track record of meeting and exceeding sales targets in a retail environment.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

Adhering to Standards - Ensures quality and compliance in the delivery of their work.

• Continual Improvement - Actively seeks opportunities to continually improve processes.

• Decision Making - Analyses complex situations to ensure effective and timely choices.

• Driving & Persevering.

• Leading Others - Inspires and guides others to achieve collective goals.

• Meeting Customer Expectations - Consistently delivers exceptional customer service.

• Planning & Organizing - Uses a structured approach to effectively manage tasks.

• Relating & Networking.

External advert - Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.