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SPA MANAGER

MILNERTON (West Coast, CPT)  - Western Cape (ZA)

START: 01 December 2025

TRADING HOURS & SHIFTS:

• Monday - Sunday
• 08:00 - 20:00 (shifts)
• 4x Late shifts (8pm) per month
• 2x Weekends off per month

REPORTS TO: HR Manager / CEO

SALARY & COMPANY BENEFITS:

• R21,000 per month
• Turnover incentives & Company Benefits

MINIMUM REQUIREMENTS:

1. Beautifully groomed & professionally presentable
2. Confident in English language (Speak, Read & Write) / BONUS - Afrikaans (understand, not necessarily speak)
3. Managerial experience of a high-end salon or day spa (at least TWO years in management)
4. Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
5. Computer literate with booking systems, emails and reports including ESP, MS Office (Excel)
6. City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP
7. Knowledge of and ability to sell spa products
8. Cruise Ship employment experience - highly favorable 
9. Must be based within or in reasonable travel distance to Milnerton
10. Own, reliable vehicle is required

Position Overview

We are seeking an experienced and commercially driven Spa Manager to lead our luxury spa team at a prestigious 5-star hotel on the Garden Route. The ideal candidate will have a proven track record in spa management within a 5-star environment, exceptional leadership skills, and a strong focus on revenue generation. Familiarity with the Garden Route region and its clientele is essential.

Key Responsibilities

• Team Leadership & Staff Development
• Recruit, train, motivate, and manage spa staff to deliver world-class guest service.
• Foster a positive, collaborative, and high-performance team culture.

• Conduct regular performance reviews and drive staff development initiatives.

• Commercial & Revenue Management

• Develop and execute strategies to maximize spa revenue and profitability.
• Implement effective upselling, cross-selling, and yield management techniques.
• Analyse financial reports, monitor KPIs, and identify growth opportunities.

• Manage budgets, forecasting, and cost controls.

• Guest Experience

• Ensure the highest standards of guest satisfaction in line with 5-star expectations.
• Oversee the delivery of all spa treatments and services according to brand and hotel standards.

• Handle guest feedback and resolve complaints professionally and efficiently.

• Operations & Compliance

• Oversee daily spa operations, including scheduling, inventory, and facility maintenance.
• Ensure compliance with health, safety, and hygiene regulations.

• Manage supplier relationships and negotiate contracts as required.

• Marketing & Business Development

• Collaborate with the hotel's marketing team to promote spa services, packages, and special events.
• Build partnerships with local businesses and tourism operators on the Garden Route.
• Organize and host events to increase spa visibility and revenue

Qualifications & Experience

• Diploma or degree in Spa Management, Hospitality, Business Administration, or related field. Beauty Diploma preferably CIDESCO, SAAHSP and/or ITEC
• Minimum 3-5 years' experience as a Spa Manager in a 5-star hotel or luxury spa environment.
• Demonstrated commercial acumen with a proven record of achieving revenue targets.
• Strong leadership, team management, and interpersonal skills.
• In-depth knowledge of the Garden Route market and its luxury hospitality clientele.
• Excellent communication, organizational, and problem-solving abilities.
• Proficient in spa management software and MS Office Suite.
• Knowledge of industry trends, luxury spa products, and best practices.
• Relevant certifications in wellness, massage therapy, or aesthetics (advantageous).

Personal Attributes

• Results-driven and entrepreneurial mindset.
• Passionate about wellness and delivering exceptional guest experiences.
• High level of professionalism, integrity, and attention to detail.
• Flexible, adaptable, and able to thrive in a dynamic, fast-paced environment.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for professional development and training.
• Staff discounts on spa treatments and hotel services.

Job Types: Full-time, Graduate

Pay: R15 000,00 - R25 000,00 per month

Application Question(s):

• Minimum of 5 years experience as therapist and 3 years as manager

Education:

• Certificate (Required)

Work Location: In person

Franschoek, Western Cape - Experienced Spa Manager with strong Management background needed for upmarket Spa.

Beauty Diploma preferably CIDESCO, SAAHSP and/or ITEC.

At least 3 years Spa Management experience.

Microsoft Proficiency, especially Excel.

Mature and responsible. Passionate and target driven. Well-groomed to present the brand.

Strong verbal and written communication.

Own reliable transport. Strong leadership skills.

Flexible and available to work late shifts.

Shifts: Mon-Sun 8-5 and 11-8. Two off weekends per month. Required to work a minimum of 4 late shifts per month

Excellent basic salary, commission and performance incentives

Please Email CV in Word Format, Certificates, Reference letters & a recent photo to Annette

Job Type: Full-time

Pay: R23 000,00 - R25 000,00 per month

Ability to commute/relocate:

• Franschhoek, Western Cape 7691: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Are you currently residing in Franschhoek or surrounding areas?

Education:

• Diploma (Preferred)

Experience:

• Spa Management: 3 years (Required)
• Microsoft Office - Excel, Word: 3 years (Required)

Work Location: In person

Spa Manager – Healing Earth Spa in Cape Winelands

Immediate Start | Full-Time Position

We are seeking an exceptional, internationally qualified 
Spa Manager
 to join the team at a 
Healing Earth Spa in the Cape Winelands
. This is an exciting opportunity for a dynamic, experienced individual with a proven track record in high-end spa management to contribute to the continued success of a world-class wellness operation.

Key Responsibilities:

The successful candidate will be responsible for the holistic operation of the spa, including guest experience, team leadership, service excellence, and financial performance. Key duties include:

• 
Overseeing day-to-day spa operations
 with a high degree of autonomy and professionalism.

• 
Managing and leading a team
 of spa therapists, ensuring consistent delivery of five-star service.

• 
Reporting directly to the Head Office
, providing operational updates, financial reports, and performance feedback.

• 
Setting, monitoring, and achieving performance and revenue targets
, with an emphasis on profitability and service quality.

• 
Daily financial and operational reporting
, ensuring accuracy and timely submission.

• 
Creating innovative spa treatments, protocols, and wellness packages
 in line with market trends and guest preferences.

• 
Collaborating closely with resort and hotel management
 to ensure seamless guest experiences and integration of spa services.

• 
Engaging with high-profile guests
 and ensuring VIP treatment standards are met or exceeded.

• 
Supporting spa marketing efforts
 both internally and externally, including promotions, guest communications, and partnerships.

Qualifications and Education:

Applicants must hold internationally recognized spa and beauty therapy certifications, including:

• 
Diploma in International Beauty Therapy
 – ITEC / CIDESCO / SAAHSP.

• 
Level 3 NVQ Diploma
 in Beauty / Body Therapy or equivalent.

• 
Accredited Massage Therapy Diploma
 (essential).

Experience Requirements:

• 
Minimum of five (5) years' experience
 in a 
Spa Manager role
 within a luxury 5-star hospitality environment.

• 
Proven background in delivering premium guest experiences
 and wellness services in high-end resort settings.

• 
Strong track record of leading and motivating teams
, achieving KPIs, and improving operational efficiencies.

Key Skills and Competencies:

• Exceptional 
hands-on therapy, treatment, and product knowledge
.

• Strong 
organizational and time-management skills
.

• Proficiency in 
Microsoft Office (Word, Excel, Outlook)
.

• Familiarity with 
spa-specific booking and reporting software systems
.

• Confident and professional 
communication skills in English
 (both written and verbal).

• Self-sufficient, proactive, and highly motivated with the ability to thrive in a remote location.

• We will give preference to candidates that are 
single/not married.

Remuneration and Benefits:

We offer a competitive remuneration package aligned with industry standards, including:

• 
Probation period of 3 months
but must have the ability to stay long term as this Spa Manager.

• 
Immersive and supportive work environment.

• Competitive Salary offered with target bonuses.

Application Instructions:

If you meet the above criteria and are ready to make an immediate impact in a prestigious spa environment, we would love to hear from you.

 To Apply:

Please send your 
CV
, a 
motivational cover letter
, and at least 
three contactable references
 to:

 
 / 

Only applicants with the relevant international qualifications and the required experience in luxury spa management will be considered.

Manage day-to-day operations across multiple spa locations

Develop and implement strategies to enhance revenue and profitability

Maintain exceptional guest service standards and resolve any issues promptly

Lead, train, and motivate spa teams to deliver outstanding performance

Monitor inventory levels and ensure optimal stock management

Implement marketing initiatives to attract new clients and retain existing ones

Proven experience in a luxury spa environment

Experience managing multiple locations preferred

Exceptional guest relations and business development skills

Excellent leadership and team management abilities

Professional presentation and own reliable transport

Between 5 - 7 Years

Company Description

Oubaai Hotel Golf And Spa, located in Herolds Bay, George on the Garden Route, is a 4-star luxury hotel just minutes away from George Airport. The hotel offers 100 stylish guestrooms and suites with modern amenities and spacious bathrooms. It features the first Ernie Els signature golf course in South Africa and is a popular destination for both leisure and business events. Nestled between the Indian Ocean and the Outeniqua Mountains, the hotel provides breathtaking views and top-tier personalized service.

Role Description

This is a full-time on-site role for a Spa Manager located in George. The Spa Manager will be responsible for overseeing day-to-day spa operations, ensuring customer satisfaction, and maintaining high service standards. Tasks include managing staff, providing exceptional customer service, budgeting, and coordinating spa services such as skincare treatments to enhance the guest experience.

Qualifications

• Spa Management and Skin Care skills
• Customer Satisfaction and Customer Service skills
• Budgeting skills and financial acumen
• Strong leadership and team management abilities
• Excellent organizational and communication skills
• Experience in the hospitality industry is a plus
• Relevant certifications in spa management or related fields

Waterfall, Midrand - Seeking a Spa Manager / Back-up Spa Therapist for an Upmarket Day Spa.

Beauty Diploma preferably CIDESCO, SAAHSP and/or ITEC

Minimum 2 years in a Spa Manager / Assistant Manager role

Microsoft Proficiency, especially Excel.

Zenoti experience an advantage

Must be qualified in the following: massage, facials, manicures, pedicures, waxing, wraps

Must be mature, responsible, passionate and target driven

Must be well-groomed to present the brand, neat and big on hygiene.

Strong verbal and written communication

Own reliable transport

Must be a Team player, reliable, energetic, goal driven and well-spoken.

Strong leadership skills

Hours: Monday to Sunday: 9am - 6pm

Market related basic salary, commission and performance incentives.

Please Email CV in Word Format, Certificates, Reference letters & a recent photo to: Annette

Job Types: Full-time, Permanent

Pay: R12 000,00 - R14 000,00 per month

Work Location: In person

Franschhoek, Western Cape – Upmarket Hotel Day Spa seeking experienced and dynamic SPA MANAGER .

SKILLS & REQUIREMENTS:

At least 3 years' experience in Spa management

Knowledge in marketing will be beneficial.

Must be computer literate.

Very Professional and presentable for Upmarket Environment

Must lead by example.

Must be an excellent salesperson.

A strong record of training and leading people is required.

Must be proactive and always look for new opportunities to increase the overall wellness of the Spa

Must have excellent product knowledge of various Spa products.

Must be able to work under pressure.

Must be sales and target driven and must be able to motivate therapists to reach targets.

Previous experience with the opening and implementation of a spa would be beneficial.

Strong leadership and excellent People's skills

Market related Basic Salary & Incentives

Please Email Complete CV in Word Format, Certificates, Reference letters and a recent photo to: Annette

Job Types: Full-time, Permanent

Pay: R20 000,00 - R23 000,00 per month

Work Location: In person