7 Solution Engineer jobs in South Africa

WELCOME TO
SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a
Great Place to Work
by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

WHAT YOU'LL DO

• Be the prime interface to customers on technical & commercial matters and lead customer engagements, from initial contact to solution deployment.
• Establish and maintain a professional relationship with customers, work with customers to better understand their business and develop sound solutions to meet the customer's business requirements.
• Work closely with Account Managers/Directors to develop sales and accounts development strategies.
• Promote SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements, and new solutions, through customer meetings and workshops.
• Design and coordinate the development of business solutions which may involve multiple parties both internally and externally.
• Support the technical qualification of customers' communication needs through knowledge of current, new or evolving technologies, and SITA solution portfolios.
• Liaise with various internal stakeholders, such as Pricing, Customer Service, and Project Management, to build the business case for customer proposals.
• Own the technical and commercial parts of proposals submitted to customers.

ABOUT YOUR SKILLS

• Bachelor degree in Engineering or Computer Technologies
• 5 years of experience in Information Technology, Telecom Industry or Air Transport Industry technology in a technical pre-sales role.
• Proven track record in producing communicating and documenting successful technical customer solutions.
• Commercially minded and technology savvy with excellent presentation skills.
• Ability to articulate and convince customers at various levels with excellent communication skills.
• Familiar with Airport IT solution infrastructure is a plus.
• Excellent knowledge of productivity tools like, PowerPoint, Excel, Power BI , Word, Visio etc.
• At least 1 technical certification is required (e.g. CCIE/CCNP/CCDP/MCSE.)

NICE-TO-HAVE

• Pre-Sales Business and or Commercial experience
• Aviation experience

PROFESSION COMPETENCIES

• Addressing Customer Needs
• Business Case Justification
• Commercial Acumen
• Partnering for Clients' Success
• Problem Solving
• Products and Services
• Quality in Design
• Requirements Analysis
• Sales Process Knowledge
• Solutions Development
• Strategic Thinking
• System and Technology Integration
• Technical Writing/Documentation
• Technology/IT Consulting

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Managing Performance
• Results Orientation
• Teamwork

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week:
Work from home up to 2 days/week (depending on your team's needs)

Flex Day:
Make your workday suit your life and plans.

Flex-Location:
Take up to 30 days a year to work from any location in the world.

Employee Wellbeing:
We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development:
Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits:
Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Johannesburg, Gauteng, South Africa

Date posted

Oct 01, 2025

Job number

Work site

3 days / week in-office

Travel

0-25%

Role type

Individual Contributor

Profession

Technology Sales

Discipline

Solution Engineering

Employment type

Full-Time

The Copilot Solution Engineer within AI Business Solutions engages with and reaches out to customers proactively and independently. Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers. Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement. Leverages foundational knowledge of resources.

Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project. Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.

Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers. Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.

Required/minimum qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional or preferred qualifications

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Advising Client Technical Decisions

Engaging with customers and guiding them through technical decisions related to the purchase and use of Microsoft Copilot, Copilot Chat and Copilot Studio agent solutions. Providing expertise and insights to help customers make informed decisions that align with their technology goals.

Required Upon Hire and Critical/Important

• Competitive Analysis:The ability to identify competitors and evaluate their respective strengths and weaknesses in terms of products, services, marketing, and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions.
• Consultative Selling:The ability to understand customer needs through dialogue before recommending products/services.
• Technical Communication:The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
• Technology Industry Knowledge:Knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus, as well as specific knowledge about hardware, software, and services.
• Building Stakeholder Relationships:Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction.
• Demonstrating Microsoft Solution Capabilities:Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.
• Readiness for Deployment:Serving as a contact point for technical resources, both within the organization and externally through partners. Proactively supporting readiness of clients for implementation and supporting resolution of blockers or challenges to that readiness in order to ensure that customer needs are met.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.



Industry leading healthcare



Educational resources



Discounts on products and services



Savings and investments



Maternity and paternity leave



Generous time away



Giving programs



Opportunities to network and connect

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

The
Copilot Solution Engineer
within
AI Business Solutions
engages with and reaches out to customers proactively and independently. Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers. Leads and ensures technical wins for core and adjacent technologies by leading technical discussions with customers and establishing rules of engagement. Leverages foundational knowledge of resources.

Engages in partner sell-with scenarios by acting as liaison between the partner and team and facilitating partner resources and processes throughout the course of the project. Supports partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.

Captures core competitive knowledge and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies for assigned customers. Provides strategic, technical, and partner input based on Microsoft capability at the account level to contribute to strategy development, leveraging partner, competitor, or open-source knowledge.

Responsibilities
Advising Client Technical Decisions
Engaging with customers and guiding them through technical decisions related to the purchase and use of Microsoft Copilot, Copilot Chat and Copilot Studio agent solutions. Providing expertise and insights to help customers make informed decisions that align with their technology goals.

Required Upon Hire And Critical/Important

• Competitive Analysis: The ability to identify competitors and evaluate their respective strengths and weaknesses in terms of products, services, marketing, and other areas. This includes an ability to gather intelligence and interpret it for the purposes of business decisions.
• Consultative Selling: The ability to understand customer needs through dialogue before recommending products/services.
• Technical Communication: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
• Technology Industry Knowledge: Knowledge of trends, direction, new products, and changes in the technology as it applies to a particular area of focus, as well as specific knowledge about hardware, software, and services.
• Building Stakeholder Relationships: Building and nurturing strong, long-term relationships with clients and stakeholders to foster trust and enhance customer satisfaction.
• Demonstrating Microsoft Solution Capabilities: Demonstrating the capabilities of Microsoft solutions effectively to showcase their value to customers. Applying technical architectures to client scenarios, illustrating how Microsoft technology can address their unique challenges, and collaborating with partners in sell-with scenarios to leverage the partner ecosystem.
• Readiness for Deployment: Serving as a contact point for technical resources, both within the organization and externally through partners. Proactively supporting readiness of clients for implementation and supporting resolution of blockers or challenges to that readiness in order to ensure that customer needs are met.

Qualifications
Required/minimum qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR 5+ years technical pre-sales or technical consulting experience OR equivalent experience.

Additional Or Preferred Qualifications

• 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
• 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Job Overview

Business Segment: Personal & Private Banking

Location: ZA, GP, Johannesburg, 5 Simmonds Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 9/30/2025

Job Description

To lead a solution train which includes the management of large complex solutions (spanning business units, clients, geographies), coordinate and facilitate multiple agile release trains and suppliers, drive continuous improvement to assure value delivery. Align the solution delivery with a shared business and technology mission, foster and grow enterprise agility through subject matter expertise and coaching leaders on lean agile transformation, while incorporating best practices

Qualifications

Type of Qualification: First Degree

Field of Study: Information Technology

Experience Required

Delivery Facilitation / Agile Transformation

Technology

5-7 years

Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years

Experience in implementing and aligning Lean, Agile and DevOps methodologies, frameworks and tools. Experience with framework and implementation of Agile Release Trains and facilitating Lean-Agile Programme execution in large solution and/or programme execution using the SAFeframework and experience as a scrum master using Kanban software

More than 10 years

Experience in facilitating the design and implementation of technology solutions in response to complex enterprise-wide organisational problems. Experience in programme management including the facilitation of multiple interconnected projects spanning across an enterprise

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Checking Things

Embracing Change

Exploring Possibilities

Inviting Feedback

Technical Competencies:

Agile Concepts

Agile Development

Agile Estimation and Prioritisation

Agile Measurements

Agile Planning

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description
To lead a solution train which includes the management of large complex solutions (spanning business units, clients, geographies), coordinate and facilitate multiple agile release trains and suppliers, drive continuous improvement to assure value delivery. Align the solution delivery with a shared business and technology mission, foster and grow enterprise agility through subject matter expertise and coaching leaders on lean agile transformation, while incorporating best practices

Qualifications
Type of Qualification:
First Degree

Field of Study:
Information Technology

Experience Required
Delivery Facilitation / Agile Transformation
Technology

5-7 years

Good understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams. Experience gained in the management of platforms and operating systems

8-10 years

Experience in implementing and aligning Lean, Agile and DevOps methodologies, frameworks and tools. Experience with framework and implementation of Agile Release Trains and facilitating Lean-Agile Programme execution in large solution and/or programme execution using the SAFeframework and experience as a scrum master using Kanban software

More than 10 years

Experience in facilitating the design and implementation of technology solutions in response to complex enterprise-wide organisational problems. Experience in programme management including the facilitation of multiple interconnected projects spanning across an enterprise

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Embracing Change
• Exploring Possibilities
• Inviting Feedback

Technical Competencies:

• Agile Concepts
• Agile Development
• Agile Estimation and Prioritisation
• Agile Measurements
• Agile Planning