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Recruiter:

Merand Corbett & Associates

Job Ref:

CPT001949/Doret

Date posted:

Wednesday, July 9, 2025

Location:

Helderberg, South Africa

SUMMARY:

Our client is seeking a highly skilled and motivated Software Implementation Specialist with expertise in JavaScript, SQL and Business Process Management solutions.

POSITION INFO:

This role involves working directly with clients to implement, configure, and optimise Business Process Management platforms, automate workflows, and integrate business applications. You will play a key role in translating business requirements into technical solutions using cutting-edge Business Process Management tools and web technologies.

Preferred Qualifications & Skills:

Preferably Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

3+ years of experience in implementing software solutions, with at least 2 years focused on Business Process Management or workflow automation systems.

Proven experience with Business Process Management tools such as Zoho,

Hubspot, Monday, Jira.

Strong understanding of process modelling, workflow logic, and business rule implementation.

Experience with RESTful APIs, JSON, and integration best practices.

Familiarity with cloud environments (AWS, Azure) and DevOps tools is a plus.

Excellent problem-solving, communication, and stakeholder engagement skills.

Experience with databases.

Understanding of Waterfall and Agile methodologies (Scrum/Kanban).

Key Responsibilities:

Implementation & Solution Delivery

Scope and Build end-to-end Business Process Management solutions including requirements gathering, system configuration, scripting, integration, testing, deployment, and Training.

Build and develop dynamic and scalable web-based process applications.

Customise Business Process Management platforms (Zoho, Hubspot) to meet business requirements through scripting, API integration, and process

modelling.

Create detailed functional and technical specifications based on client

Requirements And System Capabilities.

Client Engagement & Support

Collaborate closely with clients, business analysts, and cross-functional teams to understand business processes and translate them into optimised Business Process Management solutions.

Provide technical consulting and training to clients for smooth adoption of the solutions.

Troubleshoot and resolve implementation issues, application bugs, or integration failures in a timely and professional manner.

Integration & Development

Develop RESTful APIs, services, and middle ware components to integrate

Business Process Management solutions with external systems (ERP, CRM,

databases).

Ensure secure, scalable, and maintainable code practices are followed

throughout the project lifecycle.

Documentation & Process Improvement

Document solution designs, user guides, implementation plans, and standard operating procedures.

Continuously evaluate and recommend improvements to implementation methodologies and internal tools.

• Only shortlisted candidates will be contacted***
  
  
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Advertising Services

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Get notified about new Software Implementation Specialist jobs in Cape Town, Western Cape, South Africa .

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Job purpose
• Designs, codes, tests, corrects, and documents moderately complex programs and scripts from agreed specifications and subsequent iterations, using agreed standards and tools. Collaborates in reviews of specifications, with others as appropriate.

Accountability Developer is accountable for
• Working with Business and Data Analysts to identify suitable options.
• Gathering, documenting, and maintaining the necessary information to enable the delivery team to undertake maintenance and deliver successfully.
• Producing technical specification documents for requested enhancements and maintenance.
• Developing solutions in collaboration with business and IT staff to ensure thorough testing and successful implementation.
• Demonstrating application functionality, soliciting feedback, and ensuring project sponsor requirements are met.

Key responsibilities
• Acquire & Implement
- Translate business requirements into high-level system specifications.
- Determine development effort & impact of business requirements.
- Prepare detailed design and technical software application requirements.
- Produce logical system designs, including processes, objects, data flows, inputs, stored data, and outputs.
- Translate logical designs into physical designs considering environment, performance, and existing systems.
- Specify application controls, audit-ability, security, and availability.
- Develop or customize application software.
- Develop end-user manuals and technical support documentation.

• Deliver & Support
- Resolve, recover, and close application-related incidents.
- Identify, classify, and perform root cause analysis of application problems.
- Resolve problems and recommend improvements.
- Maintain problem records, known issues, and workarounds.
- Produce detailed physical and logical system designs.
- Document all work according to standards.
- Plan and conduct testing to ensure error-free results.
- Collaborate with data analysts & DBAs on system object/data models and schemas.

Additional Responsibilities
- Ensure quality assurance and release process compliance.
- Provide guidance to colleagues in program design, creation, testing, and documentation.

Internal and external relationships
• Develop and manage relationships with Project Manager, Operations Manager, Business Relationship Manager, Solution Architect, Developers, Test team, and others.
• Work with data analysis and database colleagues to produce/update system models and translate them into schemas.
• Manage stakeholder relationships related to projects and enhancements.

Required Proficiency Levels on Competencies
Qualifications / knowledge
• BSc (Computer Science or Information Systems)

Experience
Area Analyst Programmer Level
Level 3
Experience
• 7 - 12 years Java development experience
• +2 years Python programming
• Sybase ASE, Asset Control
• Evidence of analytical ability and understanding of technical constraints.
• Knowledge of project environment and SDLC concepts.

Domain, Technology, and Process Competency Levels
• Demonstrate from Elementary (E0) to Excellence (E4) depending on specific competency.

Behavioral Competencies
• Stress Management, Analytical Thinking, Creative Thinking, Problem Solving, Decision Making, Continuous Learning — all demonstrated at proficient level.

Personal Competencies
• Results-oriented, strong analytical skills, team-oriented, adaptable, open to new ideas, and effective in matrix structures.

Working conditions
This role operates within normal office conditions. Travel may be required (locally and/or nationally).

SMEC City of Cape Town, Western Cape, South Africa

Join to apply for the Technical Specialist role at SMEC

SMEC City of Cape Town, Western Cape, South Africa

Join to apply for the Technical Specialist role at SMEC

Function Manager or any other person appointed to supervise him/her from time to time.

PRIMARY POSITION PURPOSE

This position is responsible for providing professional services on projects within the Roads & Highways Functional group, leading and executing Projects within the group.

KEY RESPONSIBILITIES

• Responsible for the general management of medium/large transportation infrastructure projects
• Responsible for the project management and coordination of multi-disciplinary project teams
• Look after budgets, resourcing and outsourcing of project work within the section, as well as agree project budgets with other sections on large projects comprising multi-disciplinary project teams
• Author competent technical reports of acceptable technical and presentational quality
• Check work of all those in the project team and take responsibility for their work
• Present / represent their technical work
• Supervise Engineers or Technicians in undertaking checks and inspections of constructed works for compliance with design and specifications, including monitoring and proposing remedial actions
• Development and/or improvement of function group specific design procedures
• Submission of tenders and proposals for function
• Win and deliver projects for the Function
• Draft successful responses to bids
• Clear knowledge of work procedures and ability to brief project team on them
• Assign work to others
• Regular client contact and management of client relationships
• Build sustainable relationships with clients
• Successful identification and following through on leads associated with additional work
• Clear understanding of local functional engineering environment and markets
• Train others in respective functional field and build a team
• Market technical capability
• Coordinate work between functions
• Development and/or improvement of function group specific design procedures
• Overseeing and delivery of design standards at a specialist level
• Quality and timeliness of reporting and other deliverables such as reports and drawings
• Planning of workload to meet deadlines
• Knowledge and implementation of SMEC’s systems and procedures
• Reporting to meet project and internal requirements
• Client satisfaction with project delivery

RECOMMENDED QUALIFICATIONS, SKILLS AND EXPERIENCE

• Bachelor of Engineering degree/higher degree in Engineering from accredited university
• Professional Registration with ECSA essential
• Minimum 10 years of professional experience in transportation infrastructure with a strong background in geometric design
• In depth experience of Government standards, codes and documentation
• Specialist knowledge of Bentley MicroStation and Open Roads Design Software or similar
• Knowledge of web-based project cost control and financial systems (BST)
• Experience in design management and design delivery for projects and managing professional teams of medium/large projects, would be beneficial
• Knowledge of QA and OHS requirements on engineering projects
• Knowledge of the commercial aspects of project management
• Excellent verbal and written communication skills
• Ability to conceptualise designs effective report writing
• Courteous and business orientated manners when communicating with stakeholders to foster and promote good working relations
• Co-operative and flexible work style to work in a team environment
• Ability to meet deadlines and work under pressure
• Ability to make technical decisions which are outcome driven

We are proud of the brilliant minds we have at SMEC and are committed to ensuring that our people have the best opportunities and resources to learn, grow and succeed. Our hiring decisions are guided by skills, qualifications and experience, ensuring fair and equitable access to opportunities for all. We are intentional about diversity, equity, inclusion, and belonging, not as a requirement, but as a fundamental part of who we are. We strive to create a workplace where diverse backgrounds and perspectives are embraced, fresh ideas are encouraged, and everyone has the support they need to thrive. At SMEC, every individual has a voice, and through our commitment to engineering positive change, every contribution makes a difference.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Consulting, Project Management, and Engineering
• Industries Engineering Services, Civil Engineering, and Design Services

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The Technical Specialist role is to provide support and perform maintenance within the client organization's computing environment utilizing Endpoint Management technologies. The Technical Specialist will also manage, provide support on, and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.

The Technical Specialist will troubleshoot problematic areas using either onsite visits, telephone, email, or remote support.

1. Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform.
2. Assist with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
3. Perform independent analyses, communication, and problem-solving.
4. Work with little supervision, requiring initiative and judgment.
5. Progress and close incidents to satisfactory conclusions on the incident system.
6. Work with vendor support contacts to resolve technical problems.
7. Provide mentoring and training to co-workers.
8. Perform other duties as required.

1. 4-5 years’ experience with Windows 11, Windows 10, Windows 7/8, and MS Office 2016-2021.
2. Experience supporting MacOS.
3. Experience with N-Able products including N-Central, Cove Data Protection, and Mail Assure.
4. Experience with Office 365, Exchange Hybrid Configuration, SharePoint, Teams, and other Office 365 applications.
5. Maintain a thorough understanding of existing and emerging Microsoft 365 core technologies.

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

To ensure the enablement and delivery of innovative technology based digital solutions in order to satisfy business and IT requirements. Operationalize world class services to ensure Woolworths business systems are operating cost effectively and efficiently.

• Ensure effective Stakeholder Management to reduce risk
  Communicate progress, status, events, planned activities and issues to all relevant parties.
  Communicate technical decisions, discoveries, practices, processes, knowledge and information.
• Deliver New Technologies in support of business strategic objectives
  Conduct the necessary research and development to deliver innovative solutions in line with both IT and Business strategies.
  Test new technologies derived from approved business cases and manage implementation where appropriate, i.e., Software.
  Keep abreast of non-technical factors that have a direct bearing on technological decisions such as budget constraints and business objectives by establishing business contacts and doing appropriate fact finding to ensure delivery within Time, Scope and Budget.
  Understand and keep abreast of the Woolworths IT technical infrastructure by using the appropriate internal sources of information.
• Maintain Technologies to enable operational stability
  Perform the administration of technical solutions according to the agreed plans and processes and propose continuous enhancements to these processes where applicable.
  Ensure set standards implemented and adhered in support of a healthy and stable environment.
  Maintain and analyze internal records of problem causes and resolutions, identify recurring problems and modify the resolution actions to prevent recurrence.
• Provide thought leadership to ensure best delivery of industry practice
  Ensure that team members, management and other staff members working in related areas of technical concern are informed on all relevant technical decisions, discoveries, practices, processes, knowledge and information for effective delivery.
  Ensure that sustainability and impact of the administration of technical solutions are understood and taken into account when technical solutions are proposed.
• Deliver Solutions and Support Complex and Diverse technologies and Platforms
  Be a subject matter expert of multiple technologies and platforms.
  Investigate and remediate complex problems directly and indirectly linked to your area of responsibility.
• Manage tasks within a team to ensure effective and quality delivery
  Keep track of tasks and identify risks and challenges that could compromise delivery.
  Be an ambassador of the team and be capable of playing the role of liaison between customer, EUC and Infrastructure.

• Grade 12 and relevant degree/diploma (3 years)
• 3 years relevant experience (preferable experienced broadly across multiple areas of IT)

• Thorough knowledge of Woolworths business systems
• Extensive knowledge of all mainstream IT technologies
• Ability to apply emerging technologies to business solutions
• Thorough working knowledge of technologies used at Woolworths
• Knowledge of Woolworths IT landscape, including systemic understanding of key business linkages and dependencies
• Is aware of and responsive to internal and external events and influences on the technical landscape
• Looks beyond symptoms to uncover root causes of problems to be solved
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
• Listens attentively and checks understanding of the message being received
• Prepares clear, well-structured presentations using a variety of tools and techniques
• Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation
• Anticipates change and continuously remains prepared for change
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change
• Hands-on technology experience (including, but not limited to)
• Anti-virus
• Mobile Computers (traditionally known as Scanners)
• Point of Sale
• Printing
• Digital eco-system
• Connectivity
• End User Devices
• Shared Applications
• Relevant business/retail knowledge
• Communicating, reporting and influencing