253 Software Development Engineer In Test jobs in South Africa
Software development engineer in test
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Software development engineer in test
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Software Development Engineer in Test (SDET)
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Who we’re looking for: A skilled Software Development Engineer in Test (SDET) to join our QA team. You will combine software development expertise with automated testing, focusing on building and maintaining robust automated testing solutions. You will be responsible for architecting and implementing our automation testing strategies, with a particular emphasis on regression testing for our StoreFront platform.
The challenge: To drive quality assurance initiatives, develop comprehensive test strategies, and work closely with developers to ensure the highest standards of software quality. Your expertise in automation and load testing will be crucial in maintaining the reliability and performance of our user-facing applications while supporting our continuous integration and deployment processes.
Where you’ll work: This role will be based in Cape Town 2-3 days per week and you'll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. Our hybrid approach offers flexibility with regular team connection in our Cape Town office
We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.
We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India.
Day to day this role will
Design and implement robust automated test frameworks and tools
Develop, maintain, and optimize automated regression tests across our product suite
Collaborate with developers to ensure comprehensive test coverage and quality standards
Analyze test results and provide detailed bug reports and documentation
Support and enhance existing QA processes and methodologies
Implement and maintain best practices for test automation and continuous integration
Participate in code reviews and provide feedback on testability
Monitor and improve test metrics, including coverage and execution time
Mentor team members on testing practices and automation techniques
What we’re looking for
Ability to collaborate effectively with development teams
Strong analytical skills for test result analysis and bug reporting
Strong experience in automated testing and test framework development with automation tools such as playwright, puppeteer etc.
Experience working with CI/CD pipelines and automation tools
Proven experience in creating and executing e2e automated testing
Debugging skills and the ability to trace through complex code paths and tightly coupled code.
Knowledge of test metrics and optimization strategies
It’s not essential, but we’d love to hear about it if you have experience with
PHP or .NET testing frameworks and methodologies
API testing
Creating and executing performance load testing strategies
Creating and executing security testing strategies
Testing in a fintech business
OWASP Top 10 and secure development principles
AWS services
Benefits
We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic offices, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
21 days holiday per annum
Retirement Fund (5%)
Health insurance contribution
Employee Incentive Scheme
Hybrid Working
Top spec equipment including laptop, mouse, keyboard, monitor
Anniversary gifts
Monthly breakfasts, drinks, snacks and events
Team Learning & Development budget
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.
Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.
Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation.
If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.
Software Development Engineer in Test (SDET)
Posted today
Job Viewed
Job Description
Who we’re looking for: A skilled Software Development Engineer in Test (SDET) to join our QA team. You will combine software development expertise with automated testing, focusing on building and maintaining robust automated testing solutions. You will be responsible for architecting and implementing our automation testing strategies, with a particular emphasis on regression testing for our StoreFront platform.
The challenge: To drive quality assurance initiatives, develop comprehensive test strategies, and work closely with developers to ensure the highest standards of software quality. Your expertise in automation and load testing will be crucial in maintaining the reliability and performance of our user-facing applications while supporting our continuous integration and deployment processes.
Where you’ll work: This role will be based in Cape Town 2-3 days per week and you'll be part of our global team, collaborating with colleagues and serving customers across the UK, USA, Australia, South Africa, and beyond. Our hybrid approach offers flexibility with regular team connection in our Cape Town office
We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.
We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India.
Day to day this role will
Design and implement robust automated test frameworks and tools
Develop, maintain, and optimize automated regression tests across our product suite
Collaborate with developers to ensure comprehensive test coverage and quality standards
Analyze test results and provide detailed bug reports and documentation
Support and enhance existing QA processes and methodologies
Implement and maintain best practices for test automation and continuous integration
Participate in code reviews and provide feedback on testability
Monitor and improve test metrics, including coverage and execution time
Mentor team members on testing practices and automation techniques
What we’re looking for
Ability to collaborate effectively with development teams
Strong analytical skills for test result analysis and bug reporting
Strong experience in automated testing and test framework development with automation tools such as playwright, puppeteer etc.
Experience working with CI/CD pipelines and automation tools
Proven experience in creating and executing e2e automated testing
Debugging skills and the ability to trace through complex code paths and tightly coupled code.
Knowledge of test metrics and optimization strategies
It’s not essential, but we’d love to hear about it if you have experience with
PHP or .NET testing frameworks and methodologies
API testing
Creating and executing performance load testing strategies
Creating and executing security testing strategies
Testing in a fintech business
OWASP Top 10 and secure development principles
AWS services
Benefits
We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic offices, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
21 days holiday per annum
Retirement Fund (5%)
Health insurance contribution
Employee Incentive Scheme
Hybrid Working
Top spec equipment including laptop, mouse, keyboard, monitor
Anniversary gifts
Monthly breakfasts, drinks, snacks and events
Team Learning & Development budget
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses. Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure. Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs. #J-18808-Ljbffr
Software Development Engineer in Test (SDET) Social Places
Posted 14 days ago
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Social Places is an award-winning marketing technology agency based in Century City, Cape Town. Since 2015, we have developed proprietary marketing and CRM software that enables our clients to manage their digital ecosystem seamlessly across multiple platforms from a single dashboard. Operating in 49+ countries, we are proud to serve some of the world’s largest franchise brands.
Our team of 60 talented, driven professionals thrives in a dynamic, flexible working environment. As we continue to scale globally, we are looking for ambitious individuals to join us on this journey.
Apply via this link:
About the roleAs a SDET, you will be an integral part of our agile development team, responsible for upholding the highest standards of software quality. You will be instrumental in the entire software development lifecycle, from early-stage testing in development environments to ensuring release readiness in pre-deployment.
This role requires a strong understanding of both quality assurance methodologies and practical software development, with a focus on creating scalable and efficient testing solutions. You will champion quality practices, leverage automation, and explore innovative tools to optimize our testing processes.
Responsibilities Quality assurance & testing strategy:- Develop and execute comprehensive test plans and test cases for new features, enhancements and bug fixes across various applications.
- Conduct thorough testing of pull requests locally within the development environment to catch issues early in the development cycle.
- Perform rigorous testing in pre-deployment (test) environments to validate functionality, performance, and user experience before production releases.
- Collaborate with product owners and developers to understand requirements and translate them into effective testing strategies.
- Contribute to the continuous improvement of our testing methodologies and best practices.
- Design, develop, and maintain automated test suites for applications built with JavaScript (Vue.js) and PHP (Symfony), among other technologies.
- Integrate automated tests into our continuous integration/continuous deployment (CI/CD) pipelines.
- Identify opportunities for automation to increase efficiency and coverage of testing efforts.
- Write clean, maintainable, and reusable test code.
- Create, implement, and manage standardized processes for testing bug fixes, new features, major enhancements, and epics.
- Define and track key quality metrics to monitor the health of our applications and identify areas for improvement.
- Champion a “shift-left” testing approach, promoting quality awareness throughout the development process.
- Facilitate root cause analysis for identified issues and collaborate with development teams to ensure timely resolution.
- Actively research, evaluate, and implement new testing tools and technologies, including AI-powered solutions, to enhance testing capabilities.
- Utilize various testing tools (e.g., test management systems, bug tracking, performance testing tools).
- Stay up-to-date with industry trends in software quality assurance and development.
- Review and provide feedback on technical specifications and design documents from a testing perspective.
- Write detailed, well-structured, and comprehensive test cases for various scenarios (functional, integration, regression, performance, security).
- Manually execute test cases when automation is not feasible or for exploratory testing.
- Identify, document, and track software defects using our bug tracking system, providing clear steps to reproduce and relevant context.
- Collaborate with developers to debug and resolve issues efficiently.
- Develop and maintain automated end-to-end, integration, and unit tests using relevant frameworks (e.g., Cypress, Jest, PHPUnit, Codeception).
- Participate in code reviews, focusing on testability and adherence to quality standards.
- Provide regular updates on testing progress and defect status to the team and stakeholders.
- Contribute to the creation and maintenance of internal documentation related to testing processes and best practices.
- Participate in sprint planning, stand-ups, and retrospectives.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- Proven experience in a QA, Software Tester, or Software Developer in Test role.
- Strong understanding of software development lifecycle (SDLC) and agile methodologies.
- Proficiency in at least one programming language relevant to our stack (e.g., JavaScript, PHP).
- Experience with front-end frameworks (e.g., Vue.js) and back-end frameworks (e.g., Symfony) is highly desirable.
- Solid experience with test automation frameworks and tools (e.g., Cypress, Playwright, Selenium, PHPUnit, Codeception).
- Familiarity with CI/CD pipelines (AWS).
- Experience with version control systems (GitHub).
- Knowledge of databases (MySQL).
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proactive, self-motivated, and able to work independently and as part of a team.
- Experience with performance testing tools.
- Familiarity with security testing concepts.
- Experience in a regulated industry.
- Experience in integration with, and testing of, third-party platforms.
- Understanding of machine learning and AI concepts, and their application in testing.
- Opportunity to work on exciting and challenging projects.
- A collaborative and supportive work environment.
- Continuous learning and professional development opportunities.
- Flexible working hours.
- 18 leave days per annum.
- 36 days sick leave in a 3-year cycle.
- 1 Extra Annual leave day on each work anniversary.
- 1 Cake day for your birthday (per year).
- 1 Wedding day.
- 1 Pet day.
Apply via this link:
#J-18808-LjbffrSoftware development engineer in test (sdet) social places
Posted today
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Quality Assurance Officer
Posted today
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Job Description
BIOVAC is one of the leading sterile vaccine manufacturers rooted in Africa, with our core purpose being to "protect life". We are looking to hire a dynamic, passionate, confident, proactive and meticulous Quality Assurance Officer to join a goal-oriented team.
QUALIFICATIONS NEEDED:
- Bachelor’s degree or diploma in in Biotechnology, Pharmacy, Biological Sciences or a similar field.
NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:
- At least 3 years’ experience in Quality Assurance within the pharmaceutical/ biotech manufacturing industry.
- Experience in quality management systems within a cGMP facility.
- Experience in Production, Quality Control or relevant operational activities.
- Sound technical ability in the field of operational Quality Assurance.
- Quality and Regulatory compliance knowledge, i.e. SA GMP, PIC/S and WHO as well as application.
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
Core Technical Delivery:
- Ensure compliance with all applicable regulations and internal procedures by proactively interpreting regulatory and quality requirements and determining the way of working.
- Coach and provide QA leadership to areas of responsibility on quality compliance requirements.
- Contribute to discussion on relevant QA topics and communicate closely with other departments.
- Participate in the investigation of incidents, OOS, deviations, discrepancies, root cause investigations or test failures as required.
- Support allocated operational areas by participating in the implementation of change control.
- Participate in Corrective Actions and Preventative Actions (CAPA) in order to meet compliance requirements.
- Review, approval and closure of incidents in accordance with SOP.
- Review, approval and closure of deviations and escalating to QA Operations Lead where relevant.
- Review, approval and closure of change control for quality and regulatory compliance impact and determine requirements for implementation.
- Review, approval and closure of MDDs and OOSs in accordance with SOP.
- Participate in risk assessments and ensure mitigations are efficacious.
- Ensure risk actions identified are closed timeously.
- Assist in vendor auditing when required.
- Perform internal audits as required, generate reports and follow up for close out of findings.
- Support QA department with Regulatory audits and other 3rd party audits.
- Ensure deep and holistic understanding of allocated area(s) of responsibility to ensure effective closure of critical auditing findings on site.
- Ensure or develop understanding of processes in areas of responsibility to be able to review and sign off quality related documentation, such as SOPs, WI, etc.
- Review batch records for compliance and adherence to GMP.
- Perform QA checks in areas of responsibility and ensure that observations are documented and followed up.
- Review and approve SOPs for responsible areas.
- Review job descriptions of staff within area of responsibility.
- Analyze and write regular trend reports.
- Conduct Quality Forum meetings within area(s) of responsibility.
- Assist in product quality reviews when required.
- Ensure audit readiness.
- Participate in projects as and when required.
- Review and assess incidents raised.
- Review and approval of effectiveness checks.
- Labelling of product/material that is suspect according to internal procedures.
- Ensure overdue QMS documents are followed up timeously and actioned.
- Lead complex deviations/investigations on site to ensure adequate root cause and CAPA identification.
- Providing training on GMP relevant aspects e.g., Quality Events, Change controls, CAPAs and Risk Management
- Review effectiveness of the QMS to ensure the system remains in compliance.
Closing Date: 29 August 2025
If you do not receive a response from us within three weeks of submitting your application, please understand that your application was not successful.
We believe in the magic of diversity within teams and to achieve this, we do apply Employment Equity principles during our selection process where this is necessary to achieve such diversity.
Disclaimer:
Dear Applicant, we appreciate your interest in joining our organization. It is imperative for us that you understand how we handle your information. We are committed to ensuring the security and confidentiality of the information you provide. Your personal details will be collected for the sole purpose of the application process and will be used strictly for that purpose. By applying, you acknowledge and consent to the collection, use, and protection of your personal information in accordance with our privacy policy. If you have any inquiries or concerns, our Human Capital department is available to provide clarification. We look forward to reviewing your application.’’
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Quality Assurance Manager
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Job Title: Quality Assurance Manager
Location: Western Cape, Cape Town
Deadline: September 06, 2025
Job Objectives- Design and develop the Quality Assurance Program/System by implementing food safety requirements within Meat Markets.
- Maintain and continuously improve the Quality Assurance System.
- Manage and investigate compliance with applicable laws, regulations, and standards.
- Devise risk assessments aligned with Hazard Analysis Critical Control Point (HACCP) principles for legal compliance and Plant ZA Export Certification maintenance.
- Monitor production control functions to ensure adherence to standard operating procedures.
- Collaborate with the Purchasing Department to resolve raw material quality issues and set raw material specifications with suppliers.
- Oversee quality control of raw materials and finished products.
- Assist in setting quality standards to maintain production quality.
- Review and report on causes of quality loss and non-conformance.
- Drive and report on internal and external audits to upper management.
- Understand product channels and relevant markets.
- Recommend and implement new technologies and best practices supporting strategic objectives.
- Ensure facility and product compliance.
- Train staff on quality, hygiene, and food safety processes and procedures.
- Evaluate product recalls.
- Assess staff training needs and collaborate with learning and development for training delivery.
- Maintain communication with regulatory and governing bodies.
- Evaluate packaging and labelling compliance issues.
- Advise on product safety and composition requirements.
- Stay updated on relevant regulations, laws, standards, and enactments applicable to meat plants.
- Establish SLAs with external service providers and manage contractual agreements.
- Monitor risk management controls.
- Provide guidance on microbiological controls within Meat Plants.
- Manage internal and external laboratory processes to ensure quality and consistency.
- Source, service, and calibrate quality control instruments and equipment.
- Handle returned materials and respond to customer complaints with corrective actions.
- Grade 12 / Matric – essential.
- Bachelor's degree in Food Science, Food Technology, or related field – desired.
- At least 4 years' experience in a Quality Assurance Management role within Meat Plants, Fresh Meat Produce, or similar, managing QA frameworks, policies, procedures, and guidelines – essential.
- Solid experience with statutory requirements, laws, regulations, and best practices in relation to customers and FMCG – essential, including:
- Hazard Analysis Critical Control Point (HACCP)
- ISO standards, specifically FSSC22000
- Production / Manufacturing jobs
This job posting is active and accepting applications.
#J-18808-LjbffrConsultant Quality Assurance
Posted today
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Consultant Quality Assurance page is loadedConsultant Quality Assurance Apply locations OMInsure Head Office time type Full time posted on Posted 5 Days Ago job requisition id JR-70010
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
Urgently require the skills of a Quality Assurance Consultant(Short Term Insurance). Must have previous work experience in Short Term Insurance (Sales & Service/Underwriting & Retentions)
Minimum requirements
- At least 2 years relevant work experience doing internal quality assurance audits.
- Matric.
- Further Education and Training Certificate (FETC) in Short-Term Insurance.
- Previous work experience in Short-Term Insurance Sales and Service
- Sound knowledge and understanding of short-term insurance sales and service and underwriting operations – essential. Must have sufficient understanding of the life cycle of a short-term insurance policy, and related risk management.
- Computer literate – Microsoft Word, Excel, and Outlook.
Advantageous
Formal Certification in Internal Auditing best practices
- Experience or exposure in forensic auditing.
- Experience in data analytics and reporting.
- High levels of stress tolerance. Must have the ability to operate effectively under high levels of pressure and work volumes.
- Ability to build value-adding interpersonal relationships with colleagues, managers, and brokers.
The Quality Assurance function is responsible for assessing potential risks and non-compliance with prescribed rules, procedures and standards of quality. You will mainly be responsible for carrying out quality assurance audits as per prescribed audit plans, ensuring that proper methodologies and processes are being followed. Prepare audit working papers for Quality Assurance (QA) to ensure that all required information for the audit has been obtained and report any identified shortcomings.
Responsibilities and duties include but are not limited to:
Determine and plan the scope and objective of the area being audited.
- Document if not already in place risks associated with the area being reviewed
- Consider controls currently in place to mitigate the identified risks and determine their effectiveness in mitigating risks and threats, making recommendations for improvement where required
- Assist in establishing risk-based review plans
- Assist with analyzing business operations to determine compliance with these procedures.
- Assist management in the identification of potential process inefficiencies
- Provide assurance of compliance to statutory requirements, policies, and procedures.
- Prepare and present findings and recommendations for improvement.
- Prepare a final audit report for submission and distribution to the various stakeholders
- Assist with the review of the outcome of the review process in terms of its objectives.
- Contribute positively to the continuous review and improvement of existing methodologies, scope, and report writing styles, to ensure continuous value add as the business develops.
- Continuous self-development to ensure personal skills and abilities remain relevant.
Competencies Required
Effective Communication skills (verbal and written).
- Effective Report writing skills.
- Display good analytical reasoning skills.
- Demonstrate relevant business process and functional knowledge.
- Demonstrate good knowledge of audit procedures and methodologies.
- Solution-based thinking.
- Display good attention to detail.
- High levels customer service orientation.
- Ability to perform without or with limited supervision.
- Ability to use own initiative when dealing with ‘out of the ordinary scenarios.
- Ability to be flexible and adaptable to change.
- High levels of self-perception (confidence, self-empowerment, optimism, self-respect).
- Effective Time management skills.
- Demonstrate high levels of accountability.
Select the appropriate complex tests or tests from a specified range and carry out using specialized methods and equipment; validate and interpret test data to verify that specifications are met and/or to identify remedial actions required to ensure conformance or suitability.
Quality Assurance Testing DesignValidate new or existing complex test methods and procedures; identify issues and recommend improvements to contribute to further development.
Quality Management SystemContribute to the identification and evaluation of current policies and business processes that are in the scope of the quality management system (QMS); contribute to the design of the QMS; provide specialist quality management input to the drafting of new policies and procedures and the design of business processes; contribute to the quantification of the costs and business benefits of change.
Health, Safety, and EnvironmentFollow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
Improvement/InnovationIdentify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
Operational ComplianceIdentify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
Leadership and DirectionExplain the local action plan, to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission, and vision; motivate people to achieve local business goals.
Stakeholder EngagementAssist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
Data Collection and AnalysisCollate and analyze data using preset tools, methods, and formats. Involves working independently.
Performance ManagementRespond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
Organizational Capability BuildingProvide coaching to team members to develop their skills.
Skills
Action Planning, Change Management, Data Analysis, Data Compilation, Evaluating Information, Executing Plans, Legal Practices, Policies & Procedures, Presenting Solutions, QA Methodologies, Regulatory Compliance Management, Report ReviewCompetencies
Communicates EffectivelyCourageDirects WorkEnsures AccountabilityInstills TrustManages ComplexityOptimizes Work ProcessesTech SavvyEducation
Certificate In Insurance, Matriculation Certificate (Matric) (Required)Closing Date
27 August 2025 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
About UsOld Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
Quality Assurance Supervisor
Posted 1 day ago
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General Purpose
Provide work direction and supervision to quality assurance and laboratory employees who verify DFA products are produced and distributed to the highest food safety and quality standards. Monitor all stages of quality activities, ensuring employees work in accordance with departmental policies, procedures, and regulatory standards. In conjunction with the quality manager, help build and maintain an effective culture of food safety and quality within the facility. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to team members on an ongoing basis.
Job Duties and ResponsibilitIes
- Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations
- Complete required quality record review such as laboratory documentation, CCP, PC and other documentation
- Write, review, and implement quality assurance procedures
- Recommend modifications or upgrades to testing procedures or equipment. Coordinate procurement of items required for the lab
- Assist the quality manager and partner with operations with pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities
- Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance
- Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes
- Support customer, regulatory and third-party quality and food safety audits
- Investigate, find solutions, and implement remedies to quality issues and customer complaints
- Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic)
- Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization
- Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion
- Identify and retain highly effective personnel through proper selection, training, and establishing expectations
- Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond
- Foster a positive and effective work culture with direct reports
- Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime
- Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations
- Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends
- Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees
- Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required.Other duties may be assigned as required
Education and Experience
- Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)
- 2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility
- Demonstrated leadership attributes or team leadership experience; supervisor experience preferred
- Certification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment
Knowledge, Skills, and Abilities
- Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
- Knowledge of Microsoft Office Suite and company computer systems
- Knowledge of principles and practices of supervision, training, and personnel management
- Skill in leadership and coaching
- Able to complete basic arithmetic as needed
- Able to communicate clearly and effectively, both verbally and in writing
- Able to work in collaboration effectively and foster good teamwork
- Able to take appropriate steps to find solutions to problems
- Able to present options and ideas to current processes or procedures
- Able to handle challenging or conflict situations with tact and professionalism
- Able to respond courteously and efficiently to inquiries, complaints, and requests
- Able to interpret and apply company policies
- Able to adapt and manage to change effectively
- Able to take initiative in performing job and seek increased responsibilities
- Must be able to read, write and speak English
An Equal Opportunity Employer including Disabled/Veterans
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