118 Software Defects jobs in South Africa
Lead: Software Testing
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*Apply By *
:
We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here
- Once you have completed the above finalize your application by clicking apply below
Join Us in Becoming the Best Bank in the World
We appoint energised and motivated people for their potential and we continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do, because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and that earns the trust of our clients.
*Who We Are *
We are a bank, but we're much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through personal experience. By helping our clients better manage their financial lives, we enable them to live better.
Why Choose Us
At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy, and take Ownership. And, to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities, as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
*PURPOSE STATEMENT *
- To drive testing excellence within the product line by managing and overseeing the end-to-end testing process, and optimising testing processes through central and digital test automation practices.
- To develop and implement a comprehensive testing vision and quality roadmap that aligns with organisational goals.
- To ensure the continuity of the testing capability by crafting testing career paths and development paths for testers, including structured training programs and succession planning.
- To provide technical leadership for automation frameworks, while fostering a culture of quality across the organisation.
- The successful incumbent will be expected to have: the ability to work in a fast-paced and collaborative environment; strong ethical standards and professional integrity; and commitment to continuous learning and remaining current with industry trends.
*KEY RESPONSIBILITIES:
Strategic Leadership: *
- Develop and implement testing vision and strategy aligned with business objectives.
- Create and maintain quality roadmap for continuous improvement.
- Lead innovation in testing methodologies while defining and enforcing best practices.
- Drive cross-team quality initiatives and cultivate strong partnerships with stakeholders.
- Stay current with industry trends and contribute to the broader testing community.
*Technical Excellence And Development: *
- Make critical architecture decisions for end-to-end test automation frameworks using JavaScript / Typescript.
- Lead implementation of Playwright-based testing solutions and BrowserStack integration.
- Design and implement scalable, maintainable end-to-end automation solutions across modern tech stacks.
- Drive innovation in testing methodologies through custom JavaScript / TypeScript tool development.
- Code review and mentor team members on JavaScript / TypeScript and modern testing best practices.
- Integrate end-to-end automated testing into CI/CD pipelines and DevOps practices.
- Develop comprehensive test strategies covering web applications, mobile apps, and API layers.
- Establish testing standards for modern technologies.
*Business Value And Quality Assurance (QA): *
- Establish meaningful quality metrics and demonstrate ROI from testing efforts.
- Design effective risk mitigation strategies to protect business value.
- Ensure comprehensive QA testing including identifying test conditions, creating test plans and test cases / scripts from project documentation.
- Drive organisational impact through quality culture development.
- Manage release processes and ensure testing integration within SDLC.
* *Qualifications (Minimum)***
- Bachelor's Degree
- Grade 12 National Certificate / Vocational
* *Qualifications (Ideal Or Preferred)***
- Bachelor's Degree in Information Technology - Computer Science or Information Management
* *EXPERIENCE*
*Minimum:
- 5+ years' experience in QA testing (identifying test conditions, creating test plans and test cases / scripts from project documentation)
- Extensive hands-on experience in test automation development using JavaScript / TypeScript
- Strong programming background with proficiency in JavaScript / TypeScript (JavaScript / TypeScript programming and modern development patterns)
- Developing and maintaining end-to-end automated test frameworks from scratch (end-to-end test architecture and framework design)
- Solid understanding of modern web technologies and end-to-end testing across various technology stacks (modern web technology stack testing expertise)
- Complex problem-solving in end-to-end scenarios
- Deep understanding of software development principles, design patterns, and clean code practices in JavaScript / TypeScript
- Stakeholder management and strategic influence
*Ideal: *
- 5+ years' experience in Managing / Leading / coordinating a technical team and/or the work of Testing roles throughout the various testing phases and activities (technical leadership and team management)
- 3+ years' Bank IT system exposure
- Advanced end-to-end test automation framework development using Playwright with JavaScript / TypeScript
- Expert-level experience with BrowserStack for cross-browser and native mobile app testing
- Native mobile app testing experience with tools like Appium integrated with BrowserStack
- Testing microservices, APIs, and distributed systems architectures
- CI/CD pipeline integration with end-to-end test automation suites
- Cloud-based testing solutions and modern deployment practices
- Release management exposure
*KNOWLEDGE
Minimum:
A detailed understanding of: *
- The full IT project lifecycle (SDLC) and how the Software Testing Life Cycle (STLC) fits into it
- Advanced JavaScript / TypeScript programming OR any other major programming language (Async / Await, and modern patterns, etc.)
- End-to-end testing methodologies and strategies across various technology stacks
- Back End Testing using JavaScript-based tools and frameworks
- Git version control, branching strategies, and collaborative modern development workflows
- CI/CD pipeline integration with GitHub actions
- Agile methodology and modern development practices
- Database interactions using JavaScript against MSSQL / Postgres
- API interactions using JavaScript
*Ideal:
A basic understanding of: *
- Playwright framework for end-to end automation - web automation and cross-browser testing
- BrowserStack platform for cloud-based testing and native mobile app testing ( BrowserStack integration for cross-platform testing )
- Bank IT-related systems and infrastructure
- Advanced JavaScript / TypeScript patterns and performance optimisation
- Native mobile app testing with Appium and BrowserStack Device Cloud
- Performance testing with JavaScript-based tools
- Visual regression testing and accessibility testing automation
- Docker containerisation for consistent testing environments
- Strategic planning and business alignment
* *SKILLS***
- Analytical Skills
- Problem solving skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Planning, organising and coordination skills
- Change Management Skills
- Strategic Thinking Skills
*CONDITIONS OF EMPLOYMENT *
- Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Quality Assurance
Posted today
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Job Purpose:
To lead and manage the quality assurance function across sheet metal and railway manufacturing operations, ensuring compliance with industry standards, customer specifications, and regulatory requirements. The QA Manager will drive continuous improvement, oversee inspections and audits, and ensure that products meet stringent safety and performance criteria.
Key Responsibilities:
Quality Management System (QMS):
- Develop, implement, and maintain ISO 9001, IRIS (International Railway Industry Standard), and other relevant QMS frameworks.
- Ensure documentation and procedures are up-to-date and compliant with industry standards.
Inspection & Testing:
- Oversee incoming, in-process, and final product inspections for sheet metal components and railway assemblies.
Compliance & Audits:
- Lead internal and external audits (ISO, IRIS, customer audits).
- Ensure compliance with railway safety standards (e.g., EN 15085 for welding of railway vehicles).
Team Leadership:
- Supervise QA inspectors and technicians.
- Provide training and development on quality tools and standards.
Customer & Supplier Quality:
- Liaise with customers regarding quality concerns and corrective actions.
- Conduct supplier audits and manage supplier quality performance.
Continuous Improvement:
- Use Six Sigma, Lean, and Root Cause Analysis tools to drive process improvements.
- Lead CAPA (Corrective and Preventive Action) initiatives.
Qualifications & Experience:
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related field.
- 5–10 years of experience in quality assurance, preferably in sheet metal fabrication and/or railway manufacturing.
- Certification in ISO 9001, IRIS, or similar standards.
- Experience with welding standards (EN and railway safety regulations.
- Proficiency in quality tools: FMEA, SPC, 8D, Pareto Analysis, etc.
Skills & Competencies:
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Attention to detail and commitment to safety and quality.
- Ability to work cross-functionally with production, engineering, and supply chain teams.
Please stipulate your salary expectation along with your application.
Job Type: Full-time
Work Location: In person
Quality Assurance
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Our client, an exciting UK based SAAS company, enables strong communities by providing platforms where people gather to create new connections and strengthen existing relationships. Their clients are prestigious educational institutions globally, but they are venturing into enterprises. It is simple, they believe strong communities drive success for people and organizations. They create unique spaces where people feel connected on a deeper level.
What we are looking for
We are looking for a Quality Engineer with a passion for technology to join a dynamic existing team in Cape Town, building and delivering community-centric online platforms for educational institutions and enterprises. There are currently 2 developers in this team, along with a QE's who report to the QA Manager and works closely with the Projects Team
Duties & responsibilities:
- The Quality Assurance (QA) of all changes that have been implemented because of development work on either a test or live service. This includes, but is not limited to, new features, bug resolutions, and design changes for our services.
- The troubleshooting of service functionality because of a bug investigation or new feature requests.
- To provide clear and accurate QA notes when testing and be able to provide evidence of expected or encountered behaviour.
- To correctly follow set processes for implementation, testing, and handover
- To populate and update metrics, as used by the manager for monthly KPI's.
- To be relied upon to update client requests, when necessary, via regarding development implementation and technical inquiries
Background & Experience:
The successful candidate will be an efficient and organised team player with a logical and hardworking approach. The ability to communicate with internal stakeholders across different countries is important.
Skill & Background requirements:
- Proven experience in a quality engineering role (min 5 years experience)
- Strong knowledge of software testing methodologies and best practices
- Solid understanding of software development life cycle
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Strong attention to detail and problem-solving skill
Salary & benefits:
Competitive Salary, Medical Aid Allowance, Pension fund, opportunity to be part of a dynamic Company and a fantastic client team
Location & hours:
Cape Town (Remote :30 UK (Monday-Friday)
DISCLAIMER
The personal information you provide in connection with the submission of your job application or otherwise as part of a recruitment process is used and stored for use only in the execution of a recruitment process and in connection with a possible recruitment.
Our contact person for questions regarding processing of personal data in connection with HR activities is Chantal Endemann, who can be contacted on email at The disclosure of your personal information to any third parties is in accordance with written agreements with the parties concerned that comply with the applicable rules, including confidentiality requirements and deletion of information after the recruitment process ends as per our data storage policy.
Quality Assurance
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Babylonstoren is seeking a dynamic, detail-oriented, and proactive Quality Assurance & Support Analyst to join our team. In this dual-role position, you will manage customer support requests and assist with testing and quality assurance (QA) processes for our e-commerce platform. You will bridge the gap between customer feedback, support, and product functionality, ensuring timely resolution of issues and high-quality software delivery.
This role is suited to someone who thrives in a dynamic environment, enjoys collaborating with cross-functional teams, and has a keen eye for detail in both problem-solving and testing.
Required Skills & Qualifications
Strong problem-solving skills with the ability to quickly understand and resolve customer issues.
Excellent written and verbal communication skills, with a solutions-oriented approach.
Meticulous attention to detail in testing, troubleshooting, and documentation.
Comfortable working with software applications, performing basic troubleshooting, and navigating technical environments.
Ability to manage multiple tasks simultaneously and to prioritise effectively in a fast-paced environment.
Strong organisational skills and the ability to handle a high volume of requests.
Ability to collaborate effectively with cross-functional teams.
Comfortable in a dynamic and evolving work environment, responding to varying client needs and product requirements.
Additional Skills
Exposure to software testing, UAT, or related QA concepts.
Familiarity with issue tracking or project management tools, such as Jira or Trello.
Understanding of e-commerce workflows through experience or academic projects.
Introductory knowledge of SQL, APIs, or web technologies.
Interest in agile ways of working and cross-functional collaboration.
Recent graduate or final-year student in computer science, engineering, information systems, or related fields are welcome.
Key Responsibilities
Customer Support & Support Triaging
Act as the primary point of contact for customer support enquiries, handling tickets, emails, and calls professionally and promptly.
Investigate and resolve customer issues related to the backend (order management, shipments, customers) and the frontend (online shop) functionality.
Reproduce, validate, and triage reported issues from customers and support teams.
Escalate unresolved or complex queries to the Product Owner or development teams.
Track support requests in a structured ticketing system and document issues with accurate details and clear solutions.
Create knowledge base articles and Frequently Asked Questions (FAQs) to reduce reliance on the development team.
Communicate effectively with stakeholders, keeping them informed about issue status and resolutions.
Quality Assurance & Testing
Perform manual testing for new features and regression testing for existing functionality.
Collaborate with the product and business teams to understand requirements, acceptance criteria, and feature specifications.
Design, coordinate, and execute User Acceptance Testing (UAT), ensuring functionality meets business requirements before release.
Identify, log, and categorise and prioritise bugs or issues, providing clear reproduction steps for the development team.
Plan, schedule, and prioritise test activities to align with project milestones and release timelines.
Provide comprehensive documentation of testing outcomes and UAT sign-offs.
Advocate for QA best practices and identify opportunities to improve testing processes and tools.
What You'll Get from Us
A market-related remuneration package.
Daily catered lunch when working on-site.
Access to our new recreation centre, gym, and heated swimming pool.
Invitations to all social and team-building events.
Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stays, 30% off spa treatments, wine, products, and more).
Quality Assurance
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Company Description
About Sutherland
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results.
Job Description
Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat). Quality Audits: Conduct regular audits and assessments of agent performance against a predefined checklist of quality parameters. Feedback & Coaching: Provide detailed, constructive feedback and coaching to agents to improve their performance and address any quality issues. Data Analysis: Analyze key performance indicators (KPIs) such as CSAT and FRT to identify trends and pinpoint areas for improvement in service quality. Process Improvement: Develop and implement quality assurance guidelines, procedures, and strategies to enhance overall service quality and operational efficiency. Reporting: Prepare and present clear, data-driven quality reports to management and stakeholders. Collaboration: Work with training teams to enhance training programs and onboard new employees to ensure consistent quality standards. Compliance: Ensure that all processes and interactions comply with company policies and regulations.
Qualifications
Qualifications Required:
- Essential: Grade 12
- Preferred: Tertiary qualification in management or relevant proven contact center experience
Experience, Knowledge, Skills and Attributes Required:
- A proven track record of delivering against client, customer and business outcomes
- 2 years' experience working within BPO - Customer Service
- 3 years of Quality Assurance experience
- Be able to work in MS Office
- Be able to work in a fast-paced environment
- Have strong analytical skills
- Have strong verbal and written communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Quality Assurance
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Quality Assurance & Sales Training Representative (Real Estate/USA Market)
Our client, a dynamic and fast-growing real estate company, is seeking a skilled
Quality Assurance & Sales Training Representative
to support their sales team. This role is key to ensuring consistent, high-quality performance across sales operations.
The successful candidate will monitor sales calls, identify strengths and areas for improvement, and provide effective coaching to team members. In addition, you will take ownership of onboarding and training new hires, helping them develop the skills and confidence needed to succeed.
This position is ideal for someone with a solid background in sales who understands what drives results and can earn the respect and trust of sales professionals.
Job Type
: Remote
Location
: South Africa
Requirements
- Minimum 3 years of proven sales experience with strong results (inside sales or telesales preferred).
- Prior experience in call monitoring, quality assurance, coaching, or training.
- Excellent communication and interpersonal skills with the ability to engage and motivate salespeople.
- Deep knowledge of sales strategies, including objection handling and closing techniques.
- Comfortable creating and delivering structured training programmes.
- Highly organised, proactive, and able to work independently in a remote environment.
Responsibilities
Monitor Calls & Evaluate Performance
- Regularly listen to sales calls to assess quality, compliance, and effectiveness.
- Identify performance gaps and opportunities for improvement.
- Provide clear, actionable feedback to sales representatives.
Coach Sales Team Members
- Conduct one-on-one and group coaching sessions focused on improving sales techniques.
- Support reps in enhancing objection handling, communication, and closing skills.
- Foster a culture of continuous improvement and accountability.
Train New Hires
- Lead onboarding programmes for new sales representatives.
- Teach company processes, scripts, and best practices to set them up for success.
- Deliver ongoing training sessions and refreshers to ensure skills remain sharp.
Quality Assurance
Posted today
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We're Hiring:
Quality Assurance (QA) Analyst – Call Center (Sales)Company:
Exclusive Essentials Working Hours: Monday to Sunday,
08:00 AM – 05:00 PM (Rotational days off)
Location: Rosebank, Remuneration: R8,500 + Commission Bonus
Position Type: Full-Time
Join our growing team at Exclusive Essentials as a QA Analyst in our high-performance sales call center.
We're looking for a detail-oriented individual with a passion for quality, performance, and coaching.
Key Responsibilities: Monitor and evaluate sales calls for quality and compliance
Conduct one-on-one feedback and coaching sessions with agents
Support team leaders in performance improvement and discipline enforcement.
Generate and present quality reports and performance statistics
Contribute to the development of QA tools and processes
Requirements:2+ years of QA experience in a sales call center environment
Ability to work under pressure and meet deadlines
Strong attention to detail and high accuracy
Excellent coaching and communication skills
Ability to instill discipline and uphold standards
Proficient in Microsoft Excel (data analysis, charts, reports)
Confident in generating and presenting performance stats
What We Offer: Base Salary: R8,500 + Commission + Bonus
Energetic and supportive work culture
Growth and learning opportunities within the business
Send CV to
Job Type: Full-time
Pay: From R8 500,00 per month
Work Location: In person
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Quality Assurance Engineer
Posted 17 days ago
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This role is for a client operating in the armoured industry with a focus on optoelectronics . The company has a strong international presence with its head office in Saudi Arabia and a key manufacturing facility in Centurion. They specialize in producing high-precision optical and electronic components critical to advanced armoured systems, where quality and reliability are paramount.
They are seeking a Quality Assurance Engineer to join their team and ensure that every product meets the highest global standards of safety, performance, and durability.
Key Responsibilities:Develop, implement, and maintain quality assurance systems, processes, and standards.
Conduct inspections, audits, and testing of optical and electronic components.
Ensure compliance with international defence and manufacturing regulations.
Work closely with engineering, production, and supply chain teams to resolve quality-related issues.
Drive continuous improvement initiatives to enhance product reliability and manufacturing efficiency.
Prepare and maintain accurate documentation and reporting for internal and external stakeholders.
Qualification in Quality Management, Engineering, or related field.
Experience in a manufacturing or defence/aerospace/precision engineering environment .
Strong knowledge of ISO standards and QA methodologies .
Excellent analytical, problem-solving, and communication skills.
Ability to thrive in a high-pressure, security-sensitive industry where precision is paramount.
Be part of a globally recognised organisation at the forefront of defence innovation.
Work with cutting-edge optoelectronic technologies .
Contribute to projects where quality and reliability save lives .
If you are detail-oriented, committed to excellence, and ready to play a vital role in supporting advanced defence systems, wed like to hear from you.
Senior Quality Assurance
Posted today
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Contract:
4-Month Contract (Possible Renewal)
Location:
Hybrid Rosebank
We're looking for a
seasoned QA Engineer/Test Lead
who will be the
go-to authority for all quality assurance activities
on a high-profile digital platform project. This role requires someone with strong technical testing expertise, leadership ability, and the confidence to own end-to-end QA from test design through to final sign-off.
Role Responsibilities
- Lead QA for the project, ensuring all testing activities meet the required quality standards.
- Design, develop, and maintain test plans, test cases, and automated/manual test scripts.
- Drive functional, regression, integration, and performance testing.
- Manage defects end-to-end using tools such as JIRA and test management platforms.
- Leverage automation frameworks (e.g., Selenium, Cypress) and API testing tools (e.g., Postman, SoapUI) to enhance efficiency.
- Conduct performance and load testing with tools like JMeter.
- Collaborate closely with developers, product owners, and business stakeholders to ensure smooth delivery.
- Provide clear reporting, highlight risks, and ensure issues are resolved before go-live.
Role Requirements
Core Technical Skills
- Strong knowledge of QA methodologies and test processes.
- Hands-on experience in automation, bug tracking, and test management.
- API and performance testing experience.
Domain / Project-Specific Skills
- Financial services or digital trade platform experience (advantageous).
- Understanding of end-to-end QA for digital platforms (UI + backend).
Soft Skills
- Strong analytical and problem-solving ability.
- Excellent communication and stakeholder engagement.
- Proactive, collaborative, and able to take ownership of quality outcomes.
Experience Required
- 5+ years QA experience (manual + automation).
- Proven track record as a QA Lead/Test Lead, owning QA delivery end-to-end.
- Prior experience in enterprise-scale or financial projects preferred.
If you are a
hands-on QA leader
with the technical expertise, leadership confidence, and a passion for delivering high-quality digital platforms, we'd love to hear from you.
Quality Assurance Technologist
Posted today
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The following permanent position has become available within our Cannery Department.
*This position will operate from Stompneus Bay. *
The incumbent will report to the Quality Assurance Manager.
The successful incumbent will ensure compliance of all aspects of document control with regards to the various Food Safety Systems and various international certification bodies.
Key Job Outputs
Management of all documented systems, which will include but not limited to:
- Main documented system -all certification schemes
- Calibration system & schedule
- Various certification scheme documents
- Corrective actions
- Ad hoc information requests
Daily management of QC's / QC Supervisor
Management of Internal Defects
Manage the conduction of Quality Standards Checks and take appropriate action to enable 100% compliance.
Ensure all legislative requirements are met in all areas of the plant
The operational management of quality control and quality assurance, FSSC/ISO and HACCP.
Participation in internal audits, external audits and customer visits and complaints.
Monitoring and investigating product complaints and returns.
Reporting on compliance with company and regulatory standards, both plant and warehouse facilities.
Assistance during Plant Trials
Action any initiatives as directed by Food Safety & Quality Management
Need to be willing to work shifts and overtime when needed.
Any other duties that will develop in an ever-changing environment
Knowledge, Skills And Attributes
Minimum of 2 years food processing (FMCG) experience at a similar role
Knowledge of HACCP (food safety) and ISO Systems, SHEQ
Knowledge of FSSC 22000
Previous Quality Control experience in a FMCG environment will be advantageous
Good verbal and written communication
Ability to communicate at all levels
Ability to work systematically and independently
Take accountability for results and people
Systems orientated
Qualifications, Competencies And Experience
Grade 12
Degree/Diploma in Food Science & Technology, Biochemistry/Food Microbiology
Occupational Health & Safety, HACCP / FSSC Implementation certificates will be advantageous
In support of the company's Employment Equity Plan, applicants from designated groups will be given preference for this position.
If you are not contacted within three weeks of closing date, please consider your application unsuccessful