12 Six Sigma jobs in Pretoria

Our client, a leader in the Engineering industry, is currently looking for a Business Process Specialist to be based in Centurion.

The successful candidate will design, implement, maintain, train, and continuously improve the organisation’s business processes and functionally own the enabling business process management technologies.

• Business process management (BPM) roles, responsibilities, governance, and tools ownership.
• Business process landscape maintenance (functional networks).
• Business process modelling and documentation.
• Coordinate and quality assure process modelling by divisional representatives.
• Business process automation, primarily through workflow.

• Bachelors degree in Industrial Engineering or similar.
• Microsoft Office (Excel, Word, PowerPoint) experience.
• Experience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN).
• 3 to 5 years practical experience in the industrial industry.

Preferred:

• Microsoft Power Apps and Power BI experience.
• Advanced process automation or analysis experience such as robotic process automation (RPA) or process mining.

Subject Line: Business Process Specialist

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units.

Key Responsibility Areas

1. Process and data modelling

· Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution

· Translate subject matter expert and stakeholder discussion into process maps and procedures

· Identify and document instances where existing business processes may be streamlined or improved

2. Internal and external stakeholder management

· Serve as a modelling subject matter expert and point of contact to support functional and cross-functional stakeholders

· Collaborate with subject matter experts to ensure appropriate stakeholders are included in the development and revision of procedure manuals

· Communicates relevant information to appropriate recipients following the correct internal processes

3. Change Management

· Conducts and/or support change management processes

· Facilitate process workshops in small or large groups

· Conducts and/or support staff doing change management in line with the relevant framework and project management methodologies

4. Reporting

· Provides Process Lead with reports on assigned work/deliverables

· Develop, maintain and distribute business process documentation to Process Lead

· Preference shall be given to the certified BPMP or/and Lean Six sigma or/and Analysts, or/and PMP professionals

· Minimum of 2-3 year’s work experience in a business process modelling environment is mandatory

· Experience in Visio/Bizagi/Lucidchart/Sharepoint/D3M or any other modelling software required

· Working knowledge of RPA tools and processes will be beneficial

· In-depth knowledge of the quality tools such as Cause and Effect, Fishbone, Scatter, control charts etc. across DMAIC/ DMADV approaches

Key Responsibilities

• Drive business process strategy, governance, and continuous improvement.
• Lead process improvement initiatives in collaboration with the PMO.
• Analyse and optimise enterprise-wide processes to boost efficiency.
• Establish and manage a BPM Centre of Excellence.
• Monitor quality assurance and compliance across processes.

Minimum Requirements

• B Degree / B Tech plus Business Process Professional Certification.
• 8+ years’ relevant experience in BPM and process transformation.
• Proven track record in enterprise-wide process management.
• Experience establishing a BPM Centre of Excellence.

Why Apply?

This is an excellent opportunity to contribute to digital transformation, innovation, and operational excellence within a leading organisation.

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units.

Key Responsibility Areas

1. Process and data modelling

· Gathers and analyses information from a variety of sources to inform the business process mapping and documentation within the institution

· Translate subject matter expert and stakeholder discussion into process maps and procedures

· Identify and document instances where existing business processes may be streamlined or improved

2. Internal and external stakeholder management

· Serve as a modelling subject matter expert and point of contact to support functional and cross-functional stakeholders

· Collaborate with subject matter experts to ensure appropriate stakeholders are included in the development and revision of procedure manuals

· Communicates relevant information to appropriate recipients following the correct internal processes

3. Reporting

· Provides Process Lead with reports on assigned work/deliverables

Develop, maintain and distribute business process documentation to Process Lead

· Minimum of 1 year’s work experience in a business process modelling environment is required

· Experience in Visio/Bizagi/Lucidchart/Sharepoint/D3M or any other modelling software required

· Working knowledge of RPA tools and processes will be beneficial

Our client, a leader in the Engineering industry, is currently looking for a Business Process Specialist to be based in Centurion. The role involves designing, implementing, maintaining, training, and continuously improving the organisation’s business processes while functionally owning the enabling business process management technologies.

• Business process management (BPM) roles, responsibilities, governance, and tools ownership.
• Business process landscape maintenance (functional networks).
• Business process modelling and documentation.
• Coordinate and quality assure process modelling by divisional representatives.
• Business process automation, primarily through workflow.

• Bachelor's degree in Industrial Engineering or similar.
• Microsoft Office (Excel, Word, PowerPoint) experience.
• Experience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN).
• 3 to 5 years practical experience in the industrial industry.

• Microsoft Power Apps and Power BI experience.
• Advanced process automation or analysis experience such as robotic process automation (RPA) or process mining.

Subject Line: Business Process Specialist

Our client is seeking an experienced Business Process Specialist to join the Centurion team.

1. Business process management (BPM) roles, responsibilities, governance and tools ownership
2. Business process landscape maintenance (functional networks)
3. Business process modelling and documentation
4. Coordinate and quality assure process modelling by divisional representatives
5. Business process automation, primarily through workflow
6. Workflow management and improvement
7. Business process performance monitoring and improvement
8. Business process baselining and measuring
9. Business engagement regarding functional capabilities
10. BPM and workflow training development and roll out
11. Integrate company policies, procedures and standards in relevant business processes
12. Quality management systems, assurance and certification (ISO)
13. Workflow system requirements management including functional specifications, testing, training and change management
14. Enterprise digital profile (functional network, organization network, workplace network) system requirements management including functional specifications, testing, training and change management

1. Bachelors Degree in Industrial Engineering or similar
2. Minimum 3 to 5 years practical experience in industrial engineering or similar business process management disciplines
3. Experience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN)
4. Microsoft Power Apps and Power BI experience preferred
5. Advanced process automation or analysis experience such as robotic process automation (RPA) or process mining preferred
6. Basic or intermediate SQL experience preferred

• B Degree/B Tech
• Certification as a Business Process Professional
• Minimum of 8 years experience.
• Experience of Strategic Business Process Implementation.
• Experience in Enterprise-wide business process portfolio management.

1. Develop a functional strategy for the BPM function and ensure the execution of the strategy.
2. Develop and maintain a Business Process Policy and procedure.
3. Ensure the Governance and ownership (RACI) of processes.
4. Initiate and plan Business Process improvement initiatives in conjunction with the PMO.
5. Create and manage the Portfolio of Business Processes.
6. Monitor and drive the implementation of Business Process initiatives across the organisation.
7. Conducts periodic analysis of business process performance data.
8. Provides strategic input and assistance in the development of departmental priorities.
9. Evaluating existing processes to recommend improvement.
10. Observing workplace activities to identify opportunities for improvement in efficiency or productivity.
11. Initiate and facilitate Business Process Review sessions.
12. Regular audits on processes to determine adherence to the policy, the relevancy of the process and alignment with changes in the business and technology.

• Develop a Centre of Excellence of Business Process Management.
• Build and maintain skills related to both process excellence related activities.
• Conducting research and analysing data to identify opportunities for improvement and innovation in business processes or developing new methods for improving efficiency.
• Developing and implementing process improvement plans, including documenting, and communicating changes to employees
• Participates in cross-group or corporate initiatives that aim at improving efficiency, service quality and cost savings
• Develop a business process budget and control the expenditure within the approved budget.
• Ensure that the Business Process Engineer has a signed performance agreement.
• Performance Assessments conducted and finalised as per the set timelines.