6 Siebel Consultant jobs in South Africa
Business Analysis and Process Engineering Specialist
Posted today
Job Viewed
Job Description
This is a 12-month contract
We are seeking a highly autonomous specialist to collaboratively establish, maintain, and elevate our business analysis and process engineering practices to meet gold standards
This is a critical role for a strategic thinker who can work independently with minimal supervision to drive continuous improvement, implement best practices, and integrate data-driven insights across the organization.
Core Responsibilities
- Standard Ownership: Define, review, maintain, and continuously improve the organization's Business Analysis and Process Engineering standards, practices, and methodologies.
- Best Practice Leadership: Create and maintain a collection of company and industry-best practices, ensuring all analytical and process artefacts are aligned to the highest standards.
- Continuous Improvement: Conduct market research, benchmarking, and feasibility studies to identify new techniques and continuously improve the skill sets of the wider business analysis and process engineering teams.
- End-to-End Delivery: Perform systems analysis, process engineering, and solution implementation across complex projects.
Critical & Key Requirements
Candidates must demonstrate deep proficiency in the following areas
- Process Expertise: Proven experience in Process Engineering/Analysis (design, mapping, and optimization).
- Analysis Foundation: Extensive Business Analysis experience across project lifecycles.
- Data & Insights: Strong capabilities in Data Analytics and Insights, including Extensive Reporting to drive data-informed decisions.
- Technical Integration: Experience with System Integration using different technologies.
Tooling: Experience with SharePoint development (for collaborative process management or artefact storage).
Highly Advantageous Skills
- The ideal candidate will also possess experience in these areas:
- Process Mining: Experience with ARIS, Celonis, or any other process mining tools.
- Data Strategy: Experience with Data Engineering or Data Science.
- Industry Knowledge: Relevant experience within the Banking sector.
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Business Intelligence, Analysis
Posted today
Job Viewed
Job Description
Job Description
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email
Job Purpose
The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.
Key Responsibilities
Team Leadership & Management
- Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
- Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
- Foster a collaborative environment that encourages knowledge sharing and high performance.
- Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.
Application Support Management
- Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
- Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
- Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
- Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
- Manage communication with business users regarding ticket status, resolution timelines, and system outages.
System Development Lifecycle (SDLC) Management
- Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
- Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
- Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
- Plan and execute seamless system deployments and deliver effective user training programs.
Strategic Project Development & Execution
- Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
- Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies.
- Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
- Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.
Business Intelligence & Data Governance
- Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
- Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
- Assist business with complex excel analysis.
QUALIFYING CRITERIA
- Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
- A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
- At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
- Demonstrable experience managing the full project lifecycle for software or system implementations.
- Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
- Solid understanding and practical experience with Master Data Management (MDM) principles.
- Strong troubleshooting skills and root-cause analysis ability.
- Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Working knowledge on translating business needs into technical specifications.
- Experience in report writing and executive feedback.
- Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.
QUALIFYING ATTRIBUTES
- Leadership: Strong ability to lead, inspire, and develop a high-performing team.
- Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
- Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.
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Business Intelligence Analysis Team Lead
Posted today
Job Viewed
Job Description
Turn Data Into Decisions. Lead Insights That Matter.
At
Mukuru
, data isn't just numbers — it's the story of millions of customers across Africa and beyond. As one of Africa's largest and fastest-growing FinTech's, we empower communities with access to safe, affordable financial services. Now, we're looking for a
Business Intelligence Analysis Team Lead
who's ready to take our analytics capability to new heights.
If you're passionate about
transforming raw data into strategic gold
and have the leadership skills to guide a talented team of analysts, this is your opportunity to make a tangible difference.
Your Mission
Lead, inspire, and deliver BI solutions that don't just look good on a dashboard — but shape decisions, solve real problems, and drive business growth.
What You'll Do
- Lead the Team: Manage and mentor a high-performing BI & Analytics team, setting goals and driving excellence.
- Engage the Business: Work with stakeholders at all levels to understand needs and translate them into actionable BI solutions.
- Own the Delivery: Oversee BI projects from requirements gathering to deployment, ensuring quality and scalability.
- Model the Data: Build enterprise-wide data models and semantic layers that make insights accessible and actionable.
- Visual Storytelling: Design impactful dashboards and reports in Power BI that enable smart, fast decisions.
- Champion Best Practice: Embed governance, DevOps, and data quality standards across BI.
- Stay Ahead: Keep your finger on the pulse of BI innovations and bring the best of them into Mukuru.
What You Bring
- 6+ years in BI/Data Analytics, with at least 3 years leading teams
- Expert-level SQL and Power BI skills
- Strong data modelling and analytical abilities
- Excellent communication skills for both technical and business audiences
- Strategic thinking and a passion for problem-solving
- A proven track record of delivering BI solutions that make an impact
Bonus Points For
- R/Python for analytics
- Experience with cloud data platforms (Azure, Snowflake, Big Query, etc.)
- Background in FinTech, Financial Services, or fast-paced industries
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS
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CRM Consultant
Posted 25 days ago
Job Viewed
Job Description
- Valid driverâs license with a clean driving record
- Willing and able to travel extensively; the role involves regular on-site client visits and minimal office time
- Matric / Grade 12
- Tertiary qualification is advantageous, particularly in a relevant field such as medical administration or client services
- Prior experience in a client-facing role is essential
- Experience in the medical or healthcare industry is highly beneficial
- Comfortable working with doctors and other healthcare professionals in a professional setting
- Strong problem-solving abilities with a proactive, can-do attitude
- Excellent verbal and written communication skills
- Previous consulting or advisory experience is advantageous, especially in resolving client account-related issues
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Senior CRM Sales Enablement Consultant
Posted today
Job Viewed
Job Description
Welcome to Huble ,
HubSpot's 2024 global partner of the year
We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human.
As a
Senior
CRM Sales Enablement Consultant
(internally referred to as a Senior Sales Consultant), you'll be at the forefront of revolutionizing our customers' sales performance, guiding them in the adoption of top-tier sales processes, technology, and enablement strategies.
To be successful in this role you need to be a strategic, innovative, and results-oriented professional who excels at bridging business objectives with effective sales execution.
You'll collaborate closely with clients to assess and enhance their sales and service processes, utilizing the HubSpot platform and various technologies to fuel business growth. This position demands proficiency in sales processes, revenue operations, sales enablement, and CRM strategy, as well as a passion for spearheading digital transformation.
Here are a few of the tasks you'll get to work on
1) Sales & Service Process Optimization
Assess and optimize client sales and service processes across various industries, including
New business and customer retention sales processes
- Channel and self-service sales processes
- Qualifying matrices (BANT, MEDDIC)
Compensation and incentivization processes
Design and implement scalable sales and go-to-market strategies to achieve client goals
- Deliver best-in-class consultancy on sales, revenue, and service operations
2) Be an expert in sales and service best practices
- Stay updated on sales/service methodologies to provide recommendations for various industries
- Understand sales and service tools and their alignment with strategic goals
- Provide expertise in HubSpot's sales, service, and CRM options; candidates without HubSpot experience will be considered if they exhibit strong analytical skills and a quick learning ability
3) Develop and execute training and adoption strategies
- Develop and implement comprehensive training plans for process and technology adoption
- Formulate long-term strategies and share best practices to enhance adoption and facilitate change management
- Communicate effectively and engage in open discussions with clients about progress and challenges
4) Support team growth and mentor fellow consultants
- Serve as a knowledgeable resource for fellow consultants, demonstrating internal value
- Offer constructive feedback and suggest improvements to current consulting practices and internal procedures
- Assume a leadership position in client projects, delivering strategic insights to team members and working collaboratively to ensure outstanding service
To excel in this role, you should have the following
- Mid to Senior years of work experience in sales consulting, revenue operations, sales management, or B2B sales strategy working with sales teams
- Certified instructor in Sandler, Winning by Design, Dale Carnegie or similar is preferable
- Proven expertise in sales process design, sales enablement, sales organizational design, remuneration policy design, sales strategy development, and CRM requirements gathering
- Strong understanding of sales methodologies, forecasting, and sales analytics
- Hands-on experience with HubSpot, Salesforce, Microsoft Dynamics, or equivalent CRM platforms
These personal qualities are key to your success
Strategic & Analytical Thinking
- Ability to analyze complex sales processes and design scalable, effective solutions
- Strong business acumen and ability to align sales strategy with overall company goals
- Passion for data-driven decision-making and performance measurement
Communication & Leadership
- Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels
- Strong presentation and facilitation skills—able to drive workshops and executive discussions
- Experience leading cross-functional teams and mentoring junior consultants
Tech-Savvy & Growth-Oriented
- Deep knowledge of sales technology, automation tools, and CRM integrations
- A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies
- Comfortable working in a fast-paced, high-growth environment
Meet the Team
You will collaborate closely with Jess Gamble (VP of Customer Operations), and will receive additional support from Tony Kennard (Sales Consulting Team Lead).
Interview Process
- 1st Interview (30 min)
- Presentation Interview (60 min)
- Final Interview (30 min)
We aim to complete the process in under 3 weeks (subject to availability).
As part of the remuneration package, you will receive the following
- Remote work -
Enjoy the freedom of remote work within the country of employment - Load-shedding support -
We provide a power station to help you during load-shedding - Home office budget -
Create your optimal workspace with a budget for a desk and chair - IT Equipment -
Choose between a MacBook or Windows laptop, plus a monitor and mouse - Generous annual leave -
Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday - Flexible schedule -
We understand and accommodate your personal needs, whether it's for leisure or family commitments - Huble Swag -
Show off your Huble pride with our awesome swag - Medical Aid -
Get subsidized cover on your health related needs
Keen to Huble with us?
If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together
NB -
Please note that candidates must have the legal right to work and current residency in South Africa.
Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the email domain, please inform us immediately. Thank you
Is this job a match or a miss?
Senior CRM Sales Enablement Consultant
Posted today
Job Viewed
Job Description
Welcome to Huble , a
HubSpot's 2024 global partner of the year
We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human.
As a
Senior
CRM Sales Enablement Consultant
(internally referred to as a Senior Sales Consultant), you'll be at the forefront of revolutionizing our customers' sales performance, guiding them in the adoption of top-tier sales processes, technology, and enablement strategies.
To be successful in this role you need to be a strategic, innovative, and results-oriented professional who excels at bridging business objectives with effective sales execution.
You'll collaborate closely with clients to assess and enhance their sales and service processes, utilizing the HubSpot platform and various technologies to fuel business growth. This position demands proficiency in sales processes, revenue operations, sales enablement, and CRM strategy, as well as a passion for spearheading digital transformation.
Here are a few of the tasks you'll get to work on
1) Sales & Service Process Optimization
Assess and optimize client sales and service processes across various industries, including
New business and customer retention sales processes
- Channel and self-service sales processes
- Qualifying matrices (BANT, MEDDIC)
Compensation and incentivization processes
Design and implement scalable sales and go-to-market strategies to achieve client goals
- Deliver best-in-class consultancy on sales, revenue, and service operations
2) Be an expert in sales and service best practices
- Stay updated on sales/service methodologies to provide recommendations for various industries
- Understand sales and service tools and their alignment with strategic goals
- Provide expertise in HubSpot's sales, service, and CRM options; candidates without HubSpot experience will be considered if they exhibit strong analytical skills and a quick learning ability
3) Develop and execute training and adoption strategies
- Develop and implement comprehensive training plans for process and technology adoption
- Formulate long-term strategies and share best practices to enhance adoption and facilitate change management
- Communicate effectively and engage in open discussions with clients about progress and challenges
4) Support team growth and mentor fellow consultants
- Serve as a knowledgeable resource for fellow consultants, demonstrating internal value
- Offer constructive feedback and suggest improvements to current consulting practices and internal procedures
- Assume a leadership position in client projects, delivering strategic insights to team members and working collaboratively to ensure outstanding service
To excel in this role, you should have the following
- Mid to Senior years of work experience in sales consulting, revenue operations, sales management, or B2B sales strategy working with sales teams
- Certified instructor in Sandler, Winning by Design, Dale Carnegie or similar is preferable
- Proven expertise in sales process design, sales enablement, sales organizational design, remuneration policy design, sales strategy development, and CRM requirements gathering
- Strong understanding of sales methodologies, forecasting, and sales analytics
- Hands-on experience with HubSpot, Salesforce, Microsoft Dynamics, or equivalent CRM platforms
These personal qualities are key to your success
Strategic & Analytical Thinking
- Ability to analyze complex sales processes and design scalable, effective solutions
- Strong business acumen and ability to align sales strategy with overall company goals
- Passion for data-driven decision-making and performance measurement
Communication & Leadership
- Exceptional client-facing skills, with the ability to build relationships with stakeholders at all levels
- Strong presentation and facilitation skills—able to drive workshops and executive discussions
- Experience leading cross-functional teams and mentoring junior consultants
Tech-Savvy & Growth-Oriented
- Deep knowledge of sales technology, automation tools, and CRM integrations
- A continuous learning mindset—staying up to date with industry trends and new sales enablement technologies
- Comfortable working in a fast-paced, high-growth environment
Meet the Team
You will collaborate closely with Amy Dwyer (Chief Strategy & Solution Officer), and will receive additional support from Tony Kennard (Sales Consulting Team Lead).
Interview Process
- 1st Interview (30 min)
- Presentation Interview (60 min)
- Final Interview (30 min)
We aim to complete the process in under 3 weeks (subject to availability).
As part of the remuneration package, you will receive the following
- Remote work -
Enjoy the freedom of remote work within the country of employment - Load-shedding support -
We provide a power station to help you during load-shedding - Home office budget -
Create your optimal workspace with a budget for a desk and chair - IT Equipment -
Choose between a MacBook or Windows laptop, plus a monitor and mouse - Generous annual leave -
Take advantage of 18 days of annual leave, plus 2 extra days for special occasions like your birthday - Flexible schedule -
We understand and accommodate your personal needs, whether it's for leisure or family commitments - Huble Swag -
Show off your Huble pride with our awesome swag - Medical Aid -
Get subsidized cover on your health related needs
Keen to Huble with us?
If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together
NB -
Please note that candidates must have the legal right to work in South Africa.
Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the email domain, please inform us immediately. Thank you
Is this job a match or a miss?
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