3 Shoprite jobs in Durbanville

Introduction

To provide first-class customer service in a timely, friendly, and knowledgeable manner via face-to-face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefits of purchasers.

Duties & Responsibilities

1. Actively seek and engage customer prospects in the store to maximise sales potential.
2. Provide assistance and information on product features to meet sales targets.
3. Adhere to and achieve department's sales targets on a monthly, bi-annual, and annual basis.
4. Identify sales opportunities and prepare sales action plans and schedules to meet specific targets.

1. Work with customers to determine their needs; recommend the right product and help customers find products that fit their needs and desires.
2. Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities, and any potential for new products/services to ensure customers' needs are satisfactorily met.
3. Collaborate with co-workers to ensure proper customer service is delivered.
4. Identify and expedite the resolution of customer concerns to maximise satisfaction.

1. Develop product knowledge and remain knowledgeable on current and new product offerings in order to demonstrate the functions to potential customers.
2. Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers.

1. Prepare paperwork to activate and maintain contract services.
2. Analyse sales reports and interpret information to assist in putting together sales action plans.

1. Demonstrates self-control and recognizes own pressure points and uses this to guide positive thinking and actions.
2. Effectively organises and prioritises daily workload; volunteers to undertake additional related activities to ultimately deliver on the department's goals.
3. Get messages across in ways that have the desired effect; demonstrate appropriate levels of confidence and professionalism when interacting with peers and managers.
4. Focus on the development of skills for day-to-day work in self; share information and know-how with others; listen to feedback and constructive criticism and learn from it; volunteer to undertake tasks that stretch abilities.

Desired Experience & Qualification

Preference will be given to applicants in similar positions.

Matric (Grade 12)

Minimum Of 2 - 3 Years' Sales Experience

The incumbent may also be expected to perform other duties as assigned from time to time.

This position will require transferability between stores.

Competencies

1. Numerical Reasoning
2. Drive
3. Stress handling and Resilience
4. Building Relationships
5. Persuasiveness
6. Problem solving
7. Customer Service Orientation
8. Teamwork
9. Building the Brand
10. Influence

Entry level

Full-time

Sales and Business Development

Retail

Where Better Careers Begin! Massage Envy Annapolis

Do you have a passion for helping others? At the Massage Envy Annapolis franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• healthcare including medical, dental and vision plans
• Paid time off
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.