1,188 Shop Manager jobs in South Africa
Shop Manager George
Posted today
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Our client is seeking a Shop Manager to oversee operations in both the George and Mossel Bay branches.
The role will be based in George , with the expectation to travel to the Mossel Bay branch approximately twice a week during the initial training and onboarding period. Once operations are running smoothly and the team is established, travel will only be required occasionally to provide support and ensure effective oversight.
This is a fantastic opportunity for someone who wants to use their retail and management skills to make a real impact in the community – while enjoying strong earning potential and growth opportunities.
Key Responsibilities
- Manage and grow both shops
- Oversee stock take, collections & deliveries
- Drive and manage sales performance
- Produce accurate monthly reports
- Manage, motivate and support a team of 4 staff
- Maintain high levels of customer service & staff morale
- Expand into online sales & social media marketing
- Oversee storage and inventory management
Requirements
- Valid Driver’s Licence
- Own Transport is beneficial
- Fluent in English & Afrikaans
- Strong social media skills
- Solid reporting and admin ability
- Presentable, professional, and highly motivated
Coffee Shop Manager
Posted 2 days ago
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Requirements: br>5 years experience in the Deli/Cafe/Restaurant industry
2-3 years experience in a similar position (Management)
Excellent communication skills
Ability to work 2 nights per week and weekends (1.5 days off per week)
Honest, reliable and trustworthy person
Coffee shop manager
Posted 1 day ago
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Requirements:
5 years experience in the Deli/Cafe/Restaurant industry
2-3 years experience in a similar position (Management)
Excellent communication skills
Ability to work 2 nights per week and weekends (1.5 days off per week)
Honest, reliable and trustworthy person
Front Shop Manager (Unicare Bassonia)
Posted 1 day ago
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We are seeking to appoint a Frontshop Manager that is: passionate about retail and service excellence, able to build customer loyalty and lead a team to deliver a competitive advantage for the brand. This diverse role will focus on managing the full Front Shop 24hr business and will be based in Bassonia.
Description
Job Purpose:
To lead and manage delivery of the front shop plan through customer service excellence, operational efficiency, driving profitability and compliance in line with group policies and regulatory requirements in order to achieve the company strategy and operating plan.
Job Objectives:
- To achieve and exceed monthly and annual front shop sales and profitability targets by implementing effective merchandising, pricing, and promotional plans in line with group policies, standards and market trends.
- To manage optimal stock availability and minimal shrinkage through accurate stock management and compliance with stock control procedures in order to enhance profitability.
- To drive service excellence and delivery of exceptional customer experience in order to optimise profitability and financial sustainability.
- To manage the frontshop budget and resource allocation to deliver cost-effective operations.
- To manage and maintain housekeeping standards in line with health, safety, and merchandising standards.
- To evaluate, track and monitor service trends and customer feedback to implement continuous improvement initiatives in order to enhance customer experience.
- To develop a high-performing, engaged, and competent team in order to deliver sustained performance.
- To collaborate with internal and external stakeholders to support customer experience and efficient operations.
- To provide timely and accurate information in order to facilitate informed decision making, mitigate risks, and maintain effective control over the frontshop operations and activities.
- To manage financial, human, and other resources in order to deliver the operating plan and achieve business objectives.
Qualifications
• 3 year Diploma or Degree in Retail Management, Business Management, or equivalent.
• Certificate or diploma in Customer Service or Sales & Marketing.
• Postgraduate diploma or degree in Retail or Business Management
Job Related Experience:
• +5 years’ experience in retail operations
• +3 years’ experience in a supervisory or management role within a large retail setting
• 3+ years’ experience in managing staff, stock control, and achieving sales targets.
• +2 years’ experience in managing day-to-day store operations, including rostering, stock control, and workflow planning
• +2 years’ experience with budgeting, resource planning, and cost control in a retail outlet
• Exposure to revenue generation, service pricing, and financial reporting
• Experience implementing customer satisfaction initiatives
Job Related Knowledge:
• Retail operations and store management
• Inventory and stock control systems
• Customer service principles
• Sales and promotional techniques
• POS systems and financial acumen
• Health and safety standards
Job Related Skills:
• Leadership and team management
• Communication and interpersonal skills
• Conflict resolution and problem-solving
• Customer service and complaint handling
• Shift planning and workforce scheduling
• Merchandising and visual display
• Budgeting and financial management
• Driving profitability and expense management
Job Related Competencies:
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Deciding and Initiating Action
• Leading and Supervising
• Relating and Networking
• Adapting and Responding to Change
• Adhering to Principle and Values
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Sales and Purchasing
- Industries Retail
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#J-18808-LjbffrPro Shop Manager: Norfolk Golf Club
Posted 2 days ago
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Join to apply for the Pro Shop Manager: Norfolk Golf Club role at PGA of Canada
2 days ago Be among the first 25 applicants
Join to apply for the Pro Shop Manager: Norfolk Golf Club role at PGA of Canada
- Text
Location Norfolk Golf & Country Club Posted 2025-08-20 Deadline 2025-10-31 Job Summary
As an integral part of the Norfolk Golf Club’s team, the Pro Shop Manager oversees the daily operations of the Pro Shop. The ideal candidate will have a background in business and marketing, a strong understanding of golf, a commitment to providing exceptional customer service and strong people management skills.
Excellent organizational and communication skills are essential, as well as the ability to work flexible hours, including evenings and weekends, particularly during the peak golf season. The candidate must be self-motivated, proactive, and capable of working both independently and collaboratively within a team.
This role is for the 2026 season, however the role could begin sooner (Fall 2025) for the right candidate.
Responsibilities
- Supervise daily Pro Shop operations, ensuring all tasks are completed efficiently and effectively.
- Ensure that all golf events, tournaments and leagues are executed successfully, providing excellent communication with all partners involved: restaurant, grounds, participants.
- Manage inventory levels and coordinate restocking efforts to maintain product availability.
- Oversee daily cashiering activities, including handling transactions accurately using the POS system (Lightspeed).
- Recruit, train, mentor, and supervise staff to foster a positive workplace and enhance team performance.
- Communicate effectively with team members to ensure clarity in tasks and expectations.
- Implement sales strategies to maximize revenue while providing exceptional customer service.
- Handle administrative tasks such as scheduling shifts, managing employee records, and reporting sales data.
- Address customer inquiries and resolve any issues promptly to maintain high satisfaction levels.
- Configure and maintain the tee sheet booking system to ensure all bookings and events are accurate
- Be responsible for Club merchandising, including keeping a clean and attractive shop and inventory area; complete cost of goods reports and ensure proper controls are being followed.
- Provide onboarding with seasonal staff – include hiring paperwork, employee handbook, training schedule.
- Prepare marketing materials, advertisements, etc. for digital, social media and print distribution.
- Monitor and handle online, email and telephone inquiries.
- Education and/or experience in the golf industry
- Experience with Lightspeed tee sheet and retail modules
- Computer literacy and social media expertise
- Retail sales experience and possesses excellent customer service skills
- Effective written and verbal communication skills
- Effective supervisory experience and leadership skills
- Strong organizational skills and attention to detail
- Possesses a genuine interest in the game of golf
$24-28 per hour based on experience
Benefits/Perks
- Golf privileges
- Discounted food and beverage
- Full-time seasonal position (approx. 8 months) with reduced hours during the off-season
Please Apply In Confidence To
Please forward your application to Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Sports and Recreation Instruction
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#J-18808-LjbffrPro shop manager: norfolk golf club
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Customer Service
Posted 7 days ago
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About the latest Shop manager Jobs in South Africa !
Customer Service
Posted 16 days ago
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A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.
Responsibilities:
- Receive production requests and prioritise accordingly to meet deadlines
- Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
- Work with production staff and sales staff to ensure customer expectations are met
- Manage account services through quality checks on client products and follow-up with timeous communication
- Coordinating delivery schedules, arranging collections, installations of products and services
Required:
- Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
- Aptitude to learn quickly
- Must be able to multi-task
- Must be able to work independently
- Excellent written and communication skills
- Strong customer service skills
- Detail oriented, organised, and deadline-driven
- Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
- Previous project management experience will be an advantage
- Must have driver's licence and own transport
If you meet the above requirements please send Cv's to '>
Customer Service
Posted 20 days ago
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Job Description
Remuneration: R12,600
Monthly bonus: R2,000
The most important requirements for this role:
- You must have and love a cat.
- Be able to work 2 Sundays per month
- At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
- You must have a fast broadband connection with good upload and download speed.
- You must be able to communicate effectively in English to customers from the UK.
- You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.
About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.
Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:
- Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
- A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
- Strong computer literacy, ensuring you can navigate various software and systems with ease.
Requirements:
To successfully perform the role of a home-based customer service representative, you will need:
- A quiet office space at home, free from distractions, with a reliable fibre internet connection.
- A laptop or desktop computer that meets our technical specifications.
- Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.
If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to with the reference: CC07/07 in the title.
We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your
Coffee Shop Operations Manager
Posted 8 days ago
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Key Responsibilities: br>1. Shop Opening and Closing: Ensure the coffee shop is opened and closed according to schedule, and that all necessary preparations are made for trading.
2. Staff Management: Recruit, train, and manage a team of baristas, shift leaders, and other support staff to ensure excellent customer service and efficient operations.
3. Shift Management: Create and manage staff schedules, ensuring adequate coverage during peak periods and minimizing labor costs during slow periods.
4. Inventory Management: Monitor and control inventory levels, ordering supplies and stock as needed to maintain optimal levels.
5. Stock Collection: Collect stock from suppliers or warehouses as necessary, ensuring timely receipt of goods and minimizing stockouts.
6. Customer Service: Provide exceptional customer service, responding promptly to customer complaints and concerns, and ensuring that all customers receive a high-quality experience.
7. Quality Control: Monitor and maintain high standards of quality, ensuring that all products meet company standards and customer expectations.
8. Health and Safety: Ensure compliance with all health and safety regulations, maintaining a clean and safe environment for customers and staff.
9. Administration: Perform administrative tasks, including payroll, scheduling, and reporting, to ensure smooth operations and compliance with company policies.
10. Marketing and Promotions: Implement local marketing initiatives and promotions to drive sales and increase customer loyalty.
11. Budgeting and Cost Control: Manage budgets and control costs, ensuring that the coffee shop operates within allocated budgets and achieves financial targets.
12. Baking and Food Preparation: Operate an oven and bake simple fresh products, such as pastries, muffins, and cookies, to maintain a consistent supply of freshly baked goods.
Requirements:
- 2+ years of experience in a retail or hospitality management role
- Proven track record of success in managing staff, controlling inventory, and driving sales growth
- Excellent communication, leadership, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Trained and skilled barista with experience in coffee preparation and presentation
- Passion for baking and creating delicious food, with knowledge of food safety and preparation procedures
- Basic computer skills and experience with point-of-sale systems
- Ability to operate an oven and bake simple fresh products
Investment Opportunity:
We're looking for a talented and entrepreneurial individual to join our team and invest in the business. As a part-owner, you'll have a unique opportunity to share in the success of the business and contribute to its growth and development.
What We Offer:
- Competitive salary
- Opportunity to invest in shares of the business and become a part-owner
- Fun and dynamic work environment