607 Shift Manager jobs in South Africa

Shift Manager

Johannesburg, Gauteng Bidvest Protea Coin

Posted 10 days ago

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Job Description

  • Security advice to clients
  • Quality Assurance Audit
  • Threat and Risk assessments.
  • Experienced client liaison and professional client relationship
  • Project Management
  • Effectively dealing with and managing client complaints
  • Ensure that the contractual requirements are met all the time
  • Maintaining of the ISO 9001 quality system
  • Ensuring that all companies/Clients SOPs are followed
  • Incident and Investigation Management
  • Ensure compliance to the companys disciplinary code
  • Incident and Investigation management
  • Demonstrate extensive knowledge of good security practices, covering the physical and logical aspects of information products, systems integrity confidentiality
  • Manage the smooth day-to-day running of the relevant site to ensure profitability
  • Effective organization, supervision and staff management
  • Client retention and maintaining customer service levels
  • Training and development
  • Audits and assessments
  • Maintenance and safeguarding of company and client assets.

Preferred qualifications/attributes/skills:
  • Grade 12 (Matric) qualification
  • PSIRA certification Grade A
  • Relevant experience in a managerial or similar position for at least 5 years
  • Knowledge of methods and techniques of risk management, business impact analysis and counter measures
  • Knowledge of tools and systems which provide access security control
  • Must have confidence in dealing with public
  • Bilingual (English and any other South African language)
  • First aid and firefighting will be advantageous
  • Excellent written & verbal communication
  • Computer literate and knowledge of MS office
  • The ability to communicate and present to all levels and work pressure
  • Must be willing to undergo a polygraph test
  • Clean disciplinary, criminal and credit record
Valid drivers license & own reliable transport
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Shift Manager

Cape Town, Western Cape Bidvest Protea Coin

Posted 24 days ago

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Job Description

  • Manages on site Security Service Provider (SSP) team
  • Manage the Contract Security in conjunction with the SSP Security Manager on the following aspects:
  • Regulatory Compliance to National Key Point Act (NKP) and the Critical Infrastructure Protection Act (CIPA)
  • Investigate and completes all required incident and investigation reports to site manager
  • Manages the SSP compliance in terms of NKP annual training required
    • 50 Period NKP Refresher
    • Reg 21 Firearm refresher training
  • Ensure that SSP deployed officers complete the required WAG 1 applications and submits to NKP for authorization
  • Ensure that SSP employees complete necessary CRC vetting
  • Ensure that all SSP employees and management required to be vetted by the State Security Agency (SSA) complete the necessary Z204 forms
  • Team member of the Security Risk, Threat, and Vulnerability (SRA) assessment
    • Ensure closure from SSP when identified (close out security action points)
  • Conducts regular assessments of Security team performance
  • Manages all Firearms allocated to the facility accordance the Firearms Control Act (FCA) and SSP Firearm Management Process / Procedures
  • Manages SSP employees competencies
    • Develop and maintain a database competency expiry date
    • Ensure all staff commence renewal process at least 120 days prior to expiry
  • Ensures SSP employees are compliant with Reg 21 training requirement
    • Ensure training provider is booked in advance
    • Ensure staff are communicated in advance of training dates, and ensures that staff attend
    • Provide evidence of training conducted on site for NKP inspection
    • Ensure CHSO is advised of training dates and is given evidence of training conducted should CHSO be able to attend
  • Manages all Firearms of the SSP, in terms of Legal requirements
    • Registers
    • Regular audits
    • Licensing requirements
    • Daily allocation to employees on site
      • Ensure ALL posts have an armed officer allocated
  • Responsible for Service Level Agreement compliance of the SSP to the facility;
    • Manage the SSP deployment to the NKP
    • Manages all Human Resource and Industrial Relations matters for the SSP, on staff deployed to the facility
      • Attendance
      • Leave
      • Sick Leave
      • Compliance with SSP disciplinary code
    • Ensure compliance of allocated staff of the SSP to the Private Security Industry Regulatory Authority Act (PSIRA)
      • Develop and maintain a database of PSIRA expiry dates
      • Ensure all staff renew prior to expiry
    • Manages the Uniform and Personal Protection Equipment (PPE) management
      • Ensure that the uniform is replaced timeously as agreed on SLA
    • Training Management
      • Develop and maintain a training register
      • Ensure compliance of all training is done timeously
        • Supply a corrective plan for employees deemed "Not Yet Competent"
      • Toolbox Talks
        • Maintain records of talks conducted
        • Supply monthly proof to NKA Manager and to client in monthly meetings
      • Implementation of site security plans dependent on alert levels
        • Implementation of contingency plan during various unrests or protests within the demographic
      • Ensure training is conducted as required on
      • SLA Training
        • Regulatory training as mentioned above
        • SLA requirements mentioned above including
          • Firefighting training
          • First Aid Training
          • Quarterly training on United nations Voluntary Principles (UNVPSHR)
          • "On The Job" (OTJ) of
            • Standard Operating Procedures (SOPs)
            • Emergency Response Plans
          • Completes investigations on the facility
            • Planning and investigating of all security related incidents
            • Planning and implementing of investigation plan on all matters referred by the site manager
          • SSP Health and Safety (HSE) representative
            • Manages SSP staff for annual "Fit for duty" medical assessments
            • Manages Annual site inductions and reinductions of all SSP employees
            • Represents SSP in terms of OSHA Legal requirement in accordance with the Health and Safety
              • Manage SHEQ Related Investigations
              • Manage and Schedule Building inspections
              • Manage, schedule. Implement and investigate all Loss Prevention System Tools (LPS System Near Loss Incidents (NLI), Loss Incidents (LO) and Loss Prevention Observations (LPO)
            • SSP Compliance including HR / IR matters
            • Complete security related investigations
              • Ensure all investigations are registered
  • Manage daily audits and inspections
    • Develop and maintain a per shift check sheet
  • Manages the SMP (pipeline) officers deployed
    • Ensure daily inspection of officers and assets is conducted
    • Ensure officer supply a daily activity report
  • Management of Ad Hoc Service requests
  • Ensure that Site Operating Procedures are trained to the officers allocated to the ad-hoc project

Preferred qualifications/attributes/skills:

Qualifications Required
  • PSIRA Registered Grade A
  • Firearm Competence (Handgun & Shotgun)
Skills & Experience (Desired)
  • Management experience (at least 3 years)
    • Experience in the petroleum sector is an advantage
  • Computer literacy (Essential)
  • Formal Managerial training certification would be advantageous
  • Understanding in the following Legal Aspects & Principles
    • PSIRA Private Security Industry Regulatory Act
    • BCEA SD6 Basic Conditions of Employment Act - Sectoral Determination 6
    • NKP National Key Point Act
    • FCA Firearms Control Act
  • Investigation

Competency
  • Problem Solving and Decision Making
  • Coaching & Mentoring
  • Conflict Management
  • Strong written and verbal communications
  • Planning and prioritizing of tasks
  • Building Effective Teams
  • Managing and Measuring Work
  • Customer Focus
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Shift Manager

R900000 - R1200000 Y takealot

Posted today

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Job Description

, South Africa's leading online retailer, is looking for a highly talented Shift Manager - Inventory to join our team in our Johannesburg Distribution Centre.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

To effectively manage and oversee all operational activities during the shift to ensure inventory accuracy, timely stock investigations, and smooth supply chain processes within the Distribution Centre (DC). The role ensures service level agreements (SLAs) are met through accurate stock location and quantities, improved operational efficiency, and compliance with health and safety standards while developing the operational team's performance.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce

This position reports to the Shift Manager.
Your responsibilities will include:

  • Dispatch KPI's – Customer orders to be placed on milkruns as per KPI's
  • Cost control – manage labour / heads on shift vs volumes and hours
  • Housekeeping – manage the team to ensure they keep area's within standards
  • Goals – ensure that each individual has a clear understanding of their goals
  • Review internal processes and continue to iterate and innovate to improve department continuously
  • Apply our company values into daily tasks

Attributes required:

  • Strong communications skills
  • A structured and disciplined management style
  • Ability to motivate and inspire others is critical
  • Strong problem solving skills
  • Self-starter with high energy levels a must
  • Well-developed business and operational acumen
  • Analytically minded and able to find and use data to inform decision making
  • Ability to work under pressure with strict deadlines
  • Good attention to detail
  • Strong Customer Service orientation
  • Goal orientated and motivated to succeed
  • Dynamic individual with proven experience in delivering change and innovative solutions
  • Preferred experience in:

  • E-commerce experience

  • ERP systems knowledge
  • Experience in working with budgets and cost analysis
  • LEAN or continuous improvement
  • Performance management skills – knowledge of Industrial Relations and practices

Qualifications:

  • Grade 12 – National Senior Certificate
  • Supply Chain or Logistics higher certificate is preferred.
  • 3-5 years Supervisory experience in logistics or distribution environment
  • People management experience, good oral and written communication skills
  • Decision making and problem solving ability
  • Ability to manage change within a logistics operation
  • Will commit and achieve targets and project timelines.
  • Willing to work shifts, including weekends if necessary, in an operational 7/365 environment
  • Self-starter with high energy levels a must

The Environment
:

  • employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an
Extraordinary Mind
so come and join us

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply
.

This advertiser has chosen not to accept applicants from your region.

Shift Manager

R240000 - R1800000 Y Isanti Glass

Posted today

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Job Description

Job Title: Shift Manager

Grade: PE07

Purpose of the Role:

The Shift Manager is responsible for overseeing and coordinating the crew and production activities during their shift. Utilizing knowledge of product functions, IMS methodology, standard operating procedures, and machine capabilities, they ensure that operations run smoothly and efficiently. This role provides leadership and direction, managing production processes, materials, equipment, and tools to meet production targets and maintain schedules. The Shift Manager is committed to optimizing PTM, enhancing safety, and minimizing unplanned downtime, breakdowns, and HFIs through continuous improvement initiatives, technology, and collaboration with key stakeholders.

Key Performance Areas:

Make the following direct contribution:

  • Ensure a safe and clean work environment by guiding employees in the proper use of tools, equipment, and resources, while ensuring adherence to Isanti Glass safety standards and Golden Rules.
  • Maintain compliance with EHS regulations and Isanti guidelines to meet quality expectations for both customers and the company.
  • Collaborate with the EHS Team to promote and enforce a strong safety culture in daily operations.
  • Identify training and development opportunities for production team, monitoring their progress against key performance indicators (KPIs).
  • Manage workforce planning to ensure appropriate staffing levels, and eradicating inefficiencies of absenteeism and overtime.
  • Lead continuous improvement initiatives, monitor control procedures, and recommend enhancements to the Production Manager as needed.
  • Ensure all Isanti objectives and customer commitments—such as safety, reliability and profitability, are met within the plant.
  • Build strong relationships with key stakeholders to better understand overall business goals and objectives.
  • Work closely with the Warehouse team to ensure on-time, in-full delivery of production as per the demand plan, ensuring high customer service levels.
  • Maintain a positive working relationship with the workforce.
  • Implement IMS methodologies to drive continuous improvement in PTM and Availability, aligning with the KPIs, including deployment of AM projects and use of basic tools.
  • Identify Capital Investment Projects necessary to achieve KPIs.
  • Conduct one-on-one performance reviews and participate in team reviews to assess and improve team performance.
  • Hold the team accountable while demonstrating generosity and courage where needed.
  • Lead, coach, and develop direct reports to enhance their capabilities, commitment, drive, and performance, aligning with organizational objectives and strategies.
  • Foster an environment of trust, open communication, innovation, and proactive behaviour.
  • Ensure adherence to Quality, Environmental, Health, and Safety requirements across the production.

Key Competencies:

  • 5 years' experience in Production or Process discipline in a continuous process manufacturing environment.
  • 3 years' experience in a management/leadership role.
  • Computer Literacy: MS Office; JDE & IQ-scan
  • Use of Web based data management systems
  • Excellent communication and presentation skills
  • Application of IMS principles in Improvement Projects
  • Application of 5s Improvement Projects for the shift
  • Application of basic tools (OPLs, SOPs, HFI, etc.)
  • Knowledge of and can work within ISO9000 ISO14000 and OSHAS18000 systems.

Qualifications & Experience:

  • Degree (BSC, B.Eng. Chemical / Electrical / Industrial / Mechanical)
  • Any Lean Methodology certification

Candidate Attributes:

  • Be willing to work in a noisy & dusty environment
  • Able to work in a high temperatures' environment
  • Able to work at heights and confined spaces
  • Be willing to work overtime and be available on call out

Additional Information:

  • Consideration will be given to Isanti's EE goals
  • Appointment is subject to qualifications and integrity checks
  • If you don't hear from us a month after the closing date, please assume your application was unsuccessful

Job Types: Full-time, Permanent

Work Location: In person

Application Deadline: 2025/10/19

This advertiser has chosen not to accept applicants from your region.

Shift Manager

Modderfontein, Gauteng R900000 - R1200000 Y AECI Limited

Posted today

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Job Description

To lead, manage, and coordinate the activities of the Nitrates team, ensuring operational excellence and optimal performance. The role supports the growth and development of the business by maximizing the efficiency, effectiveness, and contribution of the maintenance section within the Nitrates operations.

Requested Outputs: Functional

  • Lead, motivate, and develop the Nitrates team to achieve operational targets and KPIs.
  • Foster a culture of accountability, safety, and continuous improvement.
  • Manage team performance, providing coaching, feedback, and development opportunities.
  • Ensure the maintenance section operates efficiently and effectively, supporting uninterrupted production.
  • Implement best practices and standards for process optimization, equipment reliability, and preventative maintenance.
  • Monitor and improve operational performance metrics, including downtime, maintenance costs, and compliance with safety standards.
  • Develop and execute short-term and long-term maintenance plans aligned with production schedules.
  • Coordinate activities within the team and across departments to optimize resource utilization.
  • Ensure timely reporting of operational issues, performance, and maintenance outcomes.
  • Ensure all activities comply with company policies, procedures, and regulatory requirements.
  • Promote a safe working environment and actively manage operational risks.
  • Conduct regular safety audits and risk assessments within the Nitrates operations.
  • Identify opportunities for process improvements, cost savings, and efficiency gains.
  • Implement initiatives to improve equipment performance and operational reliability.
  • Champion the adoption of new technologies and innovative maintenance practices.
  • Collaborate with internal and external stakeholders to ensure seamless operational support.
  • Maintain effective communication with management, production, and technical teams.
  • Support business growth objectives by aligning maintenance activities with operational needs.
This advertiser has chosen not to accept applicants from your region.

Shift Manager

R250000 - R450000 Y TAKEALOT

Posted today

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Job Description

, South Africa's leading online retailer, is looking for a highly talented Shift Manager - Inventory to join our team in our Johannesburg Distribution Centre.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

To effectively manage and oversee all operational activities during the shift to ensure inventory accuracy, timely stock investigations, and smooth supply chain processes within the Distribution Centre (DC). The role ensures service level agreements (SLAs) are met through accurate stock location and quantities, improved operational efficiency, and compliance with health and safety standards while developing the operational team's performance.

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce

This position reports to the Shift Manager.

Your responsibilities will include:

  • Dispatch KPI's – Customer orders to be placed on milkruns as per KPI's
  • Cost control – manage labour / heads on shift vs volumes and hours
  • Housekeeping – manage the team to ensure they keep area's within standards
  • Goals – ensure that each individual has a clear understanding of their goals
  • Review internal processes and continue to iterate and innovate to improve department continuously
  • Apply our company values into daily tasks

Attributes required:

  • Strong communications skills
  • A structured and disciplined management style
  • Ability to motivate and inspire others is critical
  • Strong problem solving skills
  • Self-starter with high energy levels a must
  • Well-developed business and operational acumen
  • Analytically minded and able to find and use data to inform decision making
  • Ability to work under pressure with strict deadlines
  • Good attention to detail
  • Strong Customer Service orientation
  • Goal orientated and motivated to succeed
  • Dynamic individual with proven experience in delivering change and innovative solutions
  • Preferred experience in:
    • E-commerce experience
  • ERP systems knowledge
  • Experience in working with budgets and cost analysis
  • LEAN or continuous improvement
  • Performance management skills – knowledge of Industrial Relations and practices

Qualifications:

  • Grade 12 – National Senior Certificate
  • Supply Chain or Logistics higher certificate is preferred.
  • 3-5 years Supervisory experience in logistics or distribution environment
  • People management experience, good oral and written communication skills
  • Decision making and problem solving ability
  • Ability to manage change within a logistics operation
  • Will commit and achieve targets and project timelines.
  • Willing to work shifts, including weekends if necessary, in an operational 7/365 environment
  • Self-starter with high energy levels a must

The Environment:

  • employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply .

This advertiser has chosen not to accept applicants from your region.

Operations Shift Manager

Singamandla Retail Solutions

Posted today

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Job Description

Available:

Immediately

Vacant Position: Operations Manager – Retail Warehouse

Location: Wells Estate, Qqerberha

Position Type: Full-Time Shift Worker

Closing Date: 31 October 2025

About the Role:

Our company within the retail staffing industry is seeking an experienced and dynamic Operations Manager to oversee the daily operations of a warehouse staffiing facility. The successful candidate will be responsible for ensuring efficient workflow across all departments, maintaining high productivity standards, and ensuring compliance with company policies, operational targets and administrative deadlines. The successful candidate will be required to work shifts as per shift roster allocated.

Key Responsibilities:

  • Support applicable warehouse operations, including inventory control, receiving, dispatch, and picking processes as required.
  • Plan, organize, and coordinate staff schedules to ensure optimal productivity.
  • Ensure compliance with company procedures and performance standards.
  • Maintain strong client relationships and manage Service Level Agreements (SLAs).
  • Lead and develop teams, ensuring effective staff management and labour relations.
  • Conduct and assist with disciplinary processes including warnings, hearings, and consultations.
  • Prepare and analyze operational reports to identify improvement areas and support decision-making.
  • Ensure adherence to deadlines, quality standards, and company objectives.

Minimum Requirements:

  • Grade 12 / Equivalent qualification.
  • Clear criminal record.
  • Own reliable vehicle and valid driver's license.
  • Minimum 2 years' experience in a similar management position within a warehouse or retail environment.
  • Computer literate (Excel, Word, PowerPoint, Outlook).
  • Basic HR/IR knowledge, including handling of disciplinary processes.
  • Proven experience in staff planning, task delegation, and production management.
  • Strong leadership, communication, and client service skills.
  • Ability to work under pressure and meet strict deadlines.
  • Contactable references required.

Key Competencies:

  • Excellent organizational and time management abilities.
  • Analytical thinker with problem-solving capability.
  • Results-driven and proactive leadership style.
  • Strong interpersonal skills with the ability to motivate teams.
This advertiser has chosen not to accept applicants from your region.
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Shift Manager: Warehouse

Boksburg, Gauteng R200000 - R250000 Y Clover S.A. Proprietary Limited

Posted today

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Job Description

Clover is currently recruiting for a Shift Manager: Warehouse. The successful candidate will be responsible for managing all aspects of a shift in the CDC. This exciting opportunity is based at the Clover Atlas branch, and the successful candidate will be reporting to the Warehouse Manager.

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Junior Shift Manager

R90000 - R120000 Y TAKEALOT

Posted today

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Job Description

, South Africa's leading online retailer, is looking for a highly talented Junior Shift Manager to join our team in Johannesburg.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the DC General Manager

Purpose of this role :

Due to the increase of volumes, we requested a Jnr Shift Manager to assist us to run an additional shift as we have gone into a 3 shift structure. The other reason for this additional role was so that the current two Shift Managers work their normal 8 hour week and also run their own two shifts instead of working the 6 day weeks and additional hours per day they have been running. The Jnr Shift Manager will also be responsible to run a full shift on his own. He will have Champions reporting into him who will assist him to ensure we achieve our business targets This job will assist us in achieving our targets because all three shifts will now have their own shift managers to run the shifts

Key responsibilities: (What are you directly responsible to achieve within the scope of your role)

  • The Jnr Shift Manager will also be responsible to run a full shift on his own.
  • He will have Champions reporting into him who will assist him to ensure we achieve the following.
  • Outbound KPI's – Customer orders to be shipped by 5pm daily.
  • Adhere to and enforce SLA compliance
  • Picking and Packing Productivity – Ensure that we meet company targets.
  • Cost control – manage labour / heads on shift vs volumes and hours.
  • Packing costs – manage usage on the floor.
  • Housekeeping – manage the team to ensure they keep areas within standards.
  • Goals – ensure that each individual has a clear understanding of their goals
  • Review internal processes and continue to iterate and innovate to improve department continuously
  • Apply our company values into daily tasks

Minimum experience and competencies required :

  • 3-5 years Supervisory experience in logistics or distribution environment
  • People management experience, good oral and written communication skills
  • Decision making and problem-solving ability
  • Ability to manage change within a logistics operation
  • Will commit and achieve targets and project timelines.
  • Willing to work shifts, including weekends, if necessary, in an operational 7/365 environment
  • Self-starter with high energy levels a must
  • Must be able to work as part of a multicultural team

Attributes :

  • Experts at DOING, they can not only design but also execute.
  • Analytical, able to use data to make decisions. Letting data decide but not consume.
  • Technical knowledge
  • Although innovation is important, GREAT requires a lot of work. This does not happen only in business hours
  • Hands on and action orientated Curious. Always questioning the status quo;
  • Not averse to risk
  • Business smart.
  • Able to think about problems from a business perspective using technical and product input
  • Self-directed, taking action based on own initiative
  • Able to communicate clearly and not afraid to voice an opinion, no matter how unpopular.

The Environment:

  • employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply .

This advertiser has chosen not to accept applicants from your region.

Outbound Shift Manager

R900000 - R1200000 Y TAKEALOT

Posted today

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Job Description

, a leading South African online retailer, is looking for a highly talented Outbound Shift Manager to join our team in Johannesburg

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.

The Shift Manager has complete responsibility for outbound functional processes within the fulfilment centre, managing all aspects of stock handling from picking stock orders, shipping and dispatch to customers. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT's explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce.

This position reports to the DC Manager: Outbound.

Your responsibilities may include:

  • Overall management and coordination of all relevant warehousing functions.
  • Operate an efficient Outbound department by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital.
  • Responsible for efficiently managing all aspects of stock handling from picking stock orders, shipping and dispatch to customers.
  • Ensure daily, weekly and monthly planning is done for all outbound operations and manage adherence to plan.
  • Ensure daily, weekly and monthly planning is done for relevant Outbound operations including but not limited to, shift planning, team organisational design, team relief planning, team seasonal planning and manage adherence to plans.
  • Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with team objectives.
  • Effective leadership and direction for the Outbound team through involvement and communication to deliver on the relevant team goals.
  • Monitor customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved.
  • Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned.
  • Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives.
  • Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures.
  • Assert and drive accountability in all levels of staff
  • Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff.
  • Management reporting in terms of operational performance, productivity, stock control and budgets.
  • Participate in annual budget process and long term planning; control monthly operational costs to stay within budget.
  • Efficient and safe operation of DC automation systems
  • Cost effective and accurate use-, forecasting- and procurement of packaging consumables in line with budget plans and volume projections.
  • Manage projects according to stipulated time frames.
  • Liaising and negotiating with suppliers where required
  • Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
  • Drive continuous improvement measures within your department
  • Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions

Attributes required:

  • Strong communications skills
  • A structured and disciplined management style
  • Ability to motivate and inspire others is critical
  • Strong problem solving skills
  • Self-starter with high energy levels a must
  • Well-developed business and operational acumen
  • Analytically minded and able to find and use data to inform decision making
  • Ability to work under pressure with strict deadlines
  • Good attention to detail
  • Strong Customer Service orientation
  • Goal orientated and motivated to succeed
  • Dynamic individual with proven experience in delivering change and innovative solutions
  • Preferred experience in:
  • E-commerce experience
  • ERP systems knowledge
  • Experience in working with budgets and cost analysis
  • LEAN or continuous improvement
  • Performance management skills – knowledge of Industrial Relations and practices

Qualifications:

  • Relevant tertiary education
  • 5+ years' experience in directly and indirectly managing people to deliver continuous improvement

Shift Work:

  • Shift work when required
  • Candidates must be flexible to work weekends and/or overtime regularly

The Environment:

  • employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply .

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