50 Servicenow Implementation jobs in South Africa

ServiceNow Senior Technical Consultant

Midrand, Gauteng Golden Rule

Posted 1 day ago

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Job Description

As a Senior Technical Consultant, you’ll be at the forefront of solution design sessions, working with clients and contributing significantly to the creation of excellent design documents and technical user stories.

Your expertise will be crucial in executing implementations, ensuring the functional integrity of the ServiceNow platform and processes.

You will support clients and your fellow team members throughout the project phases, in line with the commercial agreement for the implementation.

Youâ€ll be faced with issues of varying complexity as part of undertaking your role and will collaborate with colleagues to identify solutions and resolve challenges.

As a senior member of the team, you†be asked to contribute to the development of more junior team members, and to the overall service direction setting and development.

Your specific responsibilities will include:

  • Bringing a broad knowledge of the out of the box ServiceNow platform, including future releases.
  • Bringing deep specialism in one or more target platform products.
  • Leading a range of projects/initiatives to deliver value and successful outcomes to our customers.
  • Facilitating customer workshops, using the platform to demonstrate potential outcomes.
  • Managing key stakeholder relationships and communication effectively.
  • Leading project ways of working, to ensure the implementation is delivered in a collaborative, positive way, in line with the scope and plan agreed with the customer.
  • Providing the assurance standards, through the project lifecycle so that the development is completed at a best practice level.
  • Working with solution consultants to effectively scope projects and contribute to solution design.
  • Sharing knowledge throughout the wider company team on ServiceNow related subjects.
  • Leading development teams, coaching and mentoring junior consultants, helping them reach their full potential.
  • 3 years plus of hands-on configuration and deployment experience with the ServiceNow platform.
  • Implementation experience with a range of ServiceNow targeted product areas, such as IRM, TPRM, HRSD and ITSM.
  • ServiceNow - Certified Implementation Specialist in two or more platform areas.
  • Proficiency in configuration and code development of the ServiceNow platform, using JavaScript is essential.
  • Must have the latest delta of ServiceNow - Certified System Administrator (CSA). 
  • Further ServiceNow certifications, such as ServiceNow Certified Application Developer are highly desirable.
  • Effective collaboration and relationship building skills, particularly around requirements gathering and working with business users.
  • Proven ability to work with team members, leading and developing as required.
  • Positive ‘c do†pproach to problem solving and overcoming challenges.
  • An understanding of ITSM and ITIL frameworks; ITIL Foundations certification is a plus.
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ServiceNow Process Consultant - Johannesburg or Cape Town

Gauteng, Gauteng Linking Humans

Posted 13 days ago

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Job Description

workfromhome
ServiceNow Process Consultant - Johannesburg or Cape Town

About the Role
Linking Humans is partnering with a leading ServiceNow partner that is seeking a talented and experienced ServiceNow Process Consultant to join their dynamic team.

This is a fantastic opportunity for a professional with strong process expertise and hands-on ServiceNow knowledge to contribute to impactful digital transformation projects across various industries.
Responsibilities

- Analyse and assess client business processes to identify areas for improvement
- Design and implement ServiceNow solutions aligned to ITIL and best practices
- Work closely with technical teams and stakeholders to translate business requirements into functional specifications
- Facilitate workshops and training sessions with client stakeholders
- Support process definition, documentation, and continuous improvement initiatives
- Ensure quality delivery of ServiceNow solutions and maintain high levels of customer satisfaction

Requirements

- Proven experience as a ServiceNow Process Consultant or Functional Consultant
- Strong knowledge of ITSM, ITIL, and other ServiceNow modules such as HRSD, CSM, or ITOM
- Ability to lead workshops, conduct business analysis, and drive process alignment
- Excellent communication and stakeholder engagement skills
- Certification in ServiceNow and/or ITIL is highly desirable
- Must be based in South Africa and eligible to work without sponsorship

Why Apply

- Join a high-performing team working on global ServiceNow projects
- Flexible working environment with a mix of remote and client site engagement
- Competitive salary and benefits package
- Career development opportunities with access to training and certifications

Apply Now
If you are a driven ServiceNow professional based in South Africa and looking for your next challenge, we want to hear from you.

Apply via Linking Humans today and take the next step in your ServiceNow career.

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Servicenow process consultant - johannesburg or cape town

Johannesburg, Gauteng Linking Humans

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Job Description

permanent
Service Now Process Consultant - Johannesburg or Cape Town About the RoleLinking Humans is partnering with a leading Service Now partner that is seeking a talented and experienced Service Now Process Consultant to join their dynamic team.This is a fantastic opportunity for a professional with strong process expertise and hands-on Service Now knowledge to contribute to impactful digital transformation projects across various industries.Responsibilities- Analyse and assess client business processes to identify areas for improvement- Design and implement Service Now solutions aligned to ITIL and best practices- Work closely with technical teams and stakeholders to translate business requirements into functional specifications- Facilitate workshops and training sessions with client stakeholders- Support process definition, documentation, and continuous improvement initiatives- Ensure quality delivery of Service Now solutions and maintain high levels of customer satisfactionRequirements- Proven experience as a Service Now Process Consultant or Functional Consultant- Strong knowledge of ITSM, ITIL, and other Service Now modules such as HRSD, CSM, or ITOM- Ability to lead workshops, conduct business analysis, and drive process alignment- Excellent communication and stakeholder engagement skills- Certification in Service Now and/or ITIL is highly desirable- Must be based in South Africa and eligible to work without sponsorshipWhy Apply- Join a high-performing team working on global Service Now projects- Flexible working environment with a mix of remote and client site engagement- Competitive salary and benefits package- Career development opportunities with access to training and certificationsApply NowIf you are a driven Service Now professional based in South Africa and looking for your next challenge, we want to hear from you.Apply via Linking Humans today and take the next step in your Service Now career. #J-18808-Ljbffr
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Application Developer-IT Service Management

Cape Town, Western Cape Blue Pearl

Posted 17 days ago

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Job Description

Application Developer-IT Service Management

Join to apply for the Application Developer-IT Service Management role at Blue Pearl

Application Developer-IT Service Management

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Join to apply for the Application Developer-IT Service Management role at Blue Pearl

Job Description

Description: Develop Solutions Using Remedy:

  • Installation and Configuration of BMC Remedy Suite including TSO
  • Strong knowledge and experience with ITIL Concepts (e.g. Incident, Request, Problem, Change, Service Level, Release and Knowledge Management)
  • Integration of BMC Remedy with 3rd party systems
  • BMC Remedy and TSO Development
  • Configuration of Service Catalogues
  • A good understanding of the features of BMC Remedy Digitalisation strategy
  • Dashboard creation on Smart Reporting
  • Report creation using Business Objects

  • Automation Scripting
  • Good Knowledge of Linux, Oracle SQL, Perl and Shell scripting
  • Good Knowledge of Telecom Domains like Radio Access Network, Mobile Core, Transmission etc.
  • Working knowledge of Networking concepts like UDP/TCP, MPLS, BGP etc

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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Business Analyst - IT Service Management Company

Johannesburg, Gauteng Hire Resolve

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Business Analyst - IT Service Management Company

Hire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

Requirements:
  • Previous experience as a Business Analyst in a professional services environment
  • Bachelor's degree in business, finance, and/or IT
  • Project Management qualification
  • 3+ years' experience involving business analysis, process mapping, or involvement in new system implementation
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Experience in gathering and documenting business requirements
  • Agile project management experience (advantageous)
  • Ability to work collaboratively with cross-functional teams
  • Ability to analyze data using MS Excel or Power BI
  • Knowledge of project management methodologies
  • Proficiency in business analysis tools and software
  • Working knowledge of the software development lifecycle
Benefits:
  • Salary negotiable

Contact Hire Resolve for your next career-changing move:

  • Our client offers a highly competitive salary based on experience.
  • Apply today by contacting Chandre Cronje at Hire Resolve or on LinkedIn.
  • Visit the Hire Resolve website: hireresolve.us or email your CV to

We will contact suitable candidates within 3 days. If not suitable, your CV will be kept on file for future opportunities.

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System Implementation Specialist

Cape Town, Western Cape Apex Group Ltd

Posted 7 days ago

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Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Specification

  • Analysis of client’s system requirements pre implementation
  • Assist with new clients’ onboardings and new systems implementation projects
  • Provide Business As Usual support for ongoing matters on Portals Maintain Investor Portals configuration and setup to optimize systems according to business requirements
  • Manage vendors actively for development and enhancements Monitor, troubleshoot and analyze issues within the Investor Portals
  • Assist in client onboarding and new systems implementation projects
  • Assist in training the business users and updating training guides
  • Any other duties in the scope of the role that the company requires

Skills Required

  • B.Com or similar tertiary business study with Information Technology exposure
  • 1 – 5 years’ experience within the financial industry (preferable)
  • Experience in accounting/ financial sector; An aptitude for working with systems
  • Experience in a fund accounting system advantageous
  • Project management
  • Excellent Communication Skills
  • Strong team player
  • Solution orientated & strong problem-solving skills
  • Highly organized and attention to detail
  • Must show initiative to constantly improve processes
  • Ability to prioritize issues at company level
  • Good understanding of operational controls framework.

What you will get in return:

  • A genuinely unique opportunity to be part of an expanding large global business
  • A positive and dynamic work environment
  • Competitive salary and additional benefits
  • Possibility for advancement
  • On the Job training
  • Full time role

Disclaimer : Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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Workivia Implementation Specialist

Johannesburg, Gauteng PwC Remchannel (Pty) Ltd

Posted 13 days ago

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Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Financial Risk

Management Level

Associate

Job Description & Summary

A career in our Risk Information, Reporting and Technology practice, within Risk Data and Analytics services, will provide you with the opportunity to help our clients develop a strategic and sustainable approach to harness the value of their data and drive business results. We work with organisations across industries to develop customised, cost effective technology solutions that focus on delivering the relevant, actionable intelligence that executives need to understand operations and manage critical risks.

As part of our team, you’ll help organisations develop and validate models and other analytical tools that assess a wide variety of operating risks including budgeting, revenue forecasting, stress testing, creating dashboards and visualisation tools, and managing regulatory reporting.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Invite and give in the moment feedback in a constructive manner.
  • Share and collaborate effectively with others.
  • Identify and make suggestions for improvements when problems and/or opportunities arise.
  • Handle, manipulate and analyse data and information responsibly.
  • Follow risk management and compliance procedures.
  • Keep up-to-date with developments in area of specialism.
  • Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
  • Build and maintain an internal and external network.
  • Seek opportunities to learn about how PwC works as a global network of firms.
  • Uphold the firm's code of ethics and business conduct.

The Workiva Implementation Specialist will be an integral member of the Workiva
implementation team, focusing on the configuration of the financial reporting modules within the Workiva platform.
Workiva is a leading cloud based corporate reporting platform that brings together financial reporting, ESG reporting, GRC, internal audit, SOX. Data collection, validation/ verification through to external reporting is centralised and secure. PwC has a strategic alliance with Workiva, which this team of implementation specialists will support.

Key Responsibilities:


● Collaborate with the client engagement team in the UK to implement and configure the Workiva financial reporting modules which includes, annual financial reporting, statutory reporting and management reporting modules.
● Set up and configure Workiva documents and spreadsheets.
● Identify and link data points throughout the Workiva platform to ensure seamless data flow.
● Map imported data to the appropriate financial statement tables (Income Statement, Balance Sheet, Cash Flow Statement).
● Perform data validation checks and Reconcile data points across different sources to maintain consistency.
● Participate in the testing of financial reports within Workiva to ensure data integrity and report accuracy.
● Assist with training end-users on the Workiva platform as needed.

Essential Skills:


● Excel Proficiency: Advanced knowledge of Microsoft Excel, including the use of complex formulas. Ability to manage large datasets and perform complex functions within Excel is crucial.
● Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret financial data and identify discrepancies.
● Attention to Detail: Meticulous attention to detail and the ability to produce accurate and high-quality work under tight deadlines.
● Communication Skills: Effective written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
● Adaptability: Ability to adapt to new technologies and quickly learn new software applications, specifically Workiva.
● Teamwork: Strong team player with the ability to collaborate with colleagues across different functions of the organisation.

Qualifications:


● Degree in Accounting, Finance, or related field.
● 1-2 years of experience in financial reporting or a related field.
● Familiarity with financial reporting standards and compliance requirements.
● Experience with Workiva or other financial reporting tools is a plus.

Personal Attributes:


● Proactive and self-motivated with a strong work ethic.
● Eagerness to learn and grow within the finance function.
● Ability to work in a fast-paced, dynamic environment.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date


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Software Implementation Specialist

Cape Town, Western Cape ExecutivePlacements.com - The JOB Portal

Posted 13 days ago

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Job Description

Join to apply for the Software Implementation Specialist role at ExecutivePlacements.com - The JOB Portal

1 week ago Be among the first 25 applicants

Join to apply for the Software Implementation Specialist role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Merand Corbett & Associates

Job Ref:

CPT001949/Doret

Date posted:

Wednesday, July 9, 2025

Location:

Helderberg, South Africa

SUMMARY:

Our client is seeking a highly skilled and motivated Software Implementation Specialist with expertise in JavaScript, SQL and Business Process Management solutions.

POSITION INFO:

This role involves working directly with clients to implement, configure, and optimise Business Process Management platforms, automate workflows, and integrate business applications. You will play a key role in translating business requirements into technical solutions using cutting-edge Business Process Management tools and web technologies.

Preferred Qualifications & Skills:

Preferably Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

3+ years of experience in implementing software solutions, with at least 2 years focused on Business Process Management or workflow automation systems.

Proven experience with Business Process Management tools such as Zoho,

Hubspot, Monday, Jira.

Strong understanding of process modelling, workflow logic, and business rule implementation.

Experience with RESTful APIs, JSON, and integration best practices.

Familiarity with cloud environments (AWS, Azure) and DevOps tools is a plus.

Excellent problem-solving, communication, and stakeholder engagement skills.

Experience with databases.

Understanding of Waterfall and Agile methodologies (Scrum/Kanban).

Key Responsibilities:

Implementation & Solution Delivery

Scope and Build end-to-end Business Process Management solutions including requirements gathering, system configuration, scripting, integration, testing, deployment, and Training.

Build and develop dynamic and scalable web-based process applications.

Customise Business Process Management platforms (Zoho, Hubspot) to meet business requirements through scripting, API integration, and process

modelling.

Create detailed functional and technical specifications based on client

Requirements And System Capabilities.

Client Engagement & Support

Collaborate closely with clients, business analysts, and cross-functional teams to understand business processes and translate them into optimised Business Process Management solutions.

Provide technical consulting and training to clients for smooth adoption of the solutions.

Troubleshoot and resolve implementation issues, application bugs, or integration failures in a timely and professional manner.

Integration & Development

Develop RESTful APIs, services, and middle ware components to integrate

Business Process Management solutions with external systems (ERP, CRM,

databases).

Ensure secure, scalable, and maintainable code practices are followed

throughout the project lifecycle.

Documentation & Process Improvement

Document solution designs, user guides, implementation plans, and standard operating procedures.

Continuously evaluate and recommend improvements to implementation methodologies and internal tools.

  • Only shortlisted candidates will be contacted***



Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Advertising Services

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Workivia Implementation Specialist

Johannesburg, Gauteng PwC Careers Africa

Posted 13 days ago

Job Viewed

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Job Description

Workivia Implementation Specialist page is loaded

Workivia Implementation Specialist

Apply locations Johannesburg time type Full time posted on Posted 30+ Days Ago job requisition id 565354WD

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Financial Risk

Management Level

Associate

Job Description & Summary

A career in our Risk Information, Reporting and Technology practice, within Risk Data and Analytics services, will provide you with the opportunity to help our clients develop a strategic and sustainable approach to harness the value of their data and drive business results. We work with organisations across industries to develop customised, cost effective technology solutions that focus on delivering the relevant, actionable intelligence that executives need to understand operations and manage critical risks.

As part of our team, you’ll help organisations develop and validate models and other analytical tools that assess a wide variety of operating risks including budgeting, revenue forecasting, stress testing, creating dashboards and visualisation tools, and managing regulatory reporting.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Invite and give in the moment feedback in a constructive manner.
  • Share and collaborate effectively with others.
  • Identify and make suggestions for improvements when problems and/or opportunities arise.
  • Handle, manipulate and analyse data and information responsibly.
  • Follow risk management and compliance procedures.
  • Keep up-to-date with developments in area of specialism.
  • Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
  • Build and maintain an internal and external network.
  • Seek opportunities to learn about how PwC works as a global network of firms.
  • Uphold the firm's code of ethics and business conduct.
Key Responsibilities:
  • Collaborate with the client engagement team in the UK to implement and configure the Workiva financial reporting modules which includes, annual financial reporting, statutory reporting and management reporting modules.
  • Set up and configure Workiva documents and spreadsheets.
  • Identify and link data points throughout the Workiva platform to ensure seamless data flow.
  • Map imported data to the appropriate financial statement tables (Income Statement, Balance Sheet, Cash Flow Statement).
  • Perform data validation checks and reconcile data points across different sources to maintain consistency.
  • Participate in the testing of financial reports within Workiva to ensure data integrity and report accuracy.
  • Assist with training end-users on the Workiva platform as needed.
Essential Skills:
  • Excel Proficiency: Advanced knowledge of Microsoft Excel, including the use of complex formulas. Ability to manage large datasets and perform complex functions within Excel is crucial.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret financial data and identify discrepancies.
  • Attention to Detail: Meticulous attention to detail and the ability to produce accurate and high-quality work under tight deadlines.
  • Communication Skills: Effective written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders.
  • Adaptability: Ability to adapt to new technologies and quickly learn new software applications, specifically Workiva.
  • Teamwork: Strong team player with the ability to collaborate with colleagues across different functions of the organisation.
Qualifications:
  • Degree in Accounting, Finance, or related field.
  • 1-2 years of experience in financial reporting or a related field.
  • Familiarity with financial reporting standards and compliance requirements.
  • Experience with Workiva or other financial reporting tools is a plus.
Personal Attributes:
  • Proactive and self-motivated with a strong work ethic.
  • Eagerness to learn and grow within the finance function.
  • Ability to work in a fast-paced, dynamic environment.
Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

Yes

Job Posting End Date About Us

You know us. We want to know you.

Your career is just that; yours. You choose it. You live it. You make it happen. To get the best from it, you need the best opportunities. That’s why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

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Implementation Specialist Bryanston

Sandton, Gauteng Codematch

Posted 19 days ago

Job Viewed

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Job Description

Finance Implementation Specialist

Our client in the travel organization is looking for a Finance Implementation Specialist.

Duties & Responsibilities

As the Finance Implementation Specialist, you will:

  1. Configure and create business requirement specifications documentation outlining both the client and customer processes in terms of the finance process.
  2. Ensure that all transactions on the credit card statements are accompanied by complete supporting documentation.
  3. Deliver invoices to clients with completed spreadsheets every week.
  4. Set client-specific reports (upload and integration files) in conjunction with key internal stakeholders within the reporting team.

This role will improve your skills on different technologies and methodologies, allowing you to stay current with industry trends and contribute innovative solutions to business challenges.

Desired Experience & Qualification
  1. Diploma in finance.
  2. Certification in IT Oracle course.
  3. Minimum 2 years in a Finance Implementation Specialist role.
  4. Minimum 2 years of experience in the travel industry's financial systems.
  5. Knowledge of Implementation and Project experience.
  6. Knowledge of Finance Systems Support.
Package & Remuneration

R250 000 – R300 000 per annum.

Interested?

If you meet the requirements for the above position, click on the Apply button. To see more career opportunities, visit our website. If you don’t hear from us within 2 weeks of the closing date, please consider your application unsuccessful. Should we have any other roles that match your profile, we will contact you.

Website:

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  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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