239 Serviceindustry jobs in South Africa

Food Service Team Member - Bloem

KFC

Posted 19 days ago

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Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

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Food Service Team Member - Kimberley Area

KFC

Posted today

Job Viewed

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Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

This advertiser has chosen not to accept applicants from your region.

Food Service Team Member - Jobg North

KFC

Posted 19 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards


Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

This advertiser has chosen not to accept applicants from your region.

Customer Service

Soshanguve, Gauteng TMOS DIRECT MARKETING

Posted 7 days ago

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Job Description

Our growing company is searching for experienced candidates for the position of sales and marketing. We appreciate you taking the time to review the list of qualifications and to apply for the position. We are an outsource sales and marketing company that is affiliated with offering financial services to different organizations world wide.
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Customer Service

Sandton, Gauteng Protea Global BPO Pty Ltd - Shorza

Posted today

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Job Description

Customer Experience Specialist Location: Sandton offices Working Hours: UK business hours Were partnering with a fast-growing, adventure-focused company based in Sandton, on a mission to bring excitement and challenge back into peoples lives. They create epic, globe-trotting endurance events and adventure experiences that push boundaries and theyre looking for a passionate Customer Experience Specialist to join their team. About the Client: This company blends adrenaline, exploration, and social impact, raising funds for environmental causes while delivering unforgettable adventures. Their projects include global endurance horse racing and innovative adventure machines you can only earn through participation. Theyre a dynamic startup with a bold vision and a rapidly growing community of loyal customers. The Role: As a Customer Experience Specialist, youll be the frontline contact for customers from their first enquiry through to post-adventure follow-up. Your mission is to deliver an exceptional experience that turns customers into lifelong fans who cant wait for their next challenge. This role involves a lot of written communication crafting engaging, thoughtful emails and messages that guide customers smoothly through their adventure journey. But youll also get to chat live on the phone and via online messaging, juggling multiple conversations and building rapport. Youll be the eyes and ears of the customer experience team, gathering feedback and stories, sharing insights with marketing and operations, and helping shape continuous improvements across the business. Because this is a small, evolving company, youll need to be flexible, proactive, and ready to roll up your sleeves. Expect a fast-paced onboarding and the opportunity to get involved in a variety of projects beyond your core responsibilities. Key Responsibilities: Respond promptly to customer enquiries via email, phone, social media, and other channels Drive sales by nurturing leads and encouraging bookings Manage customer admin to ensure smooth pre-adventure preparation Lead customer communication on individual adventures, including managing group chats and responding outside regular hours when needed Maintain and update customer handbooks and internal knowledge bases Create and manage customer communication templates and support marketing content creation Collect customer stories and feedback to fuel marketing campaigns and service improvements Support the veterans programme and contribute ideas for continuous improvement What Youll Need: Outstanding customer service skills with excellent written and verbal communication Ability to write engagingly and adapt to a brands unique tone of voice Proactive mindset with strong organisational skills and tech-savviness Flexibility to cover varied work hours, including some weekends when adventures are active Enthusiasm for adventure culture and willingness to travel occasionally to support events Experience with platforms like monday.com is a plus Why This Role? Full-time position with flexible working hours Join a passionate, close-knit team in a company thats shaking up the adventure and travel space Be part of a company that supports environmental causes and creates unforgettable experiences Please note that if you havent heard from us within two weeks of submitting your application, you can assume it was unsuccessful.
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Customer Service

Cape Town, Western Cape Clarion Printed Products

Posted 16 days ago

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Job Description

permanent

A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

Responsibilities:

  • Receive production requests and prioritise accordingly to meet deadlines
  • Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
  • Work with production staff and sales staff to ensure customer expectations are met
  • Manage account services through quality checks on client products and follow-up with timeous communication
  • Coordinating delivery schedules, arranging collections, installations of products and services

Required:

  • Previous experience in printing (digital, screen and litho) manufacturing and finishing processes essential.
  • Aptitude to learn quickly 
  • Must be able to multi-task 
  • Must be able to work independently 
  • Excellent written and communication skills 
  • Strong customer service skills 
  • Detail oriented, organised, and deadline-driven
  • Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
  • Previous project management experience will be an advantage
  • Must have driver's licence and own transport

If you meet the above requirements please send Cv's to '>

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Customer Service

Cape Town, Western Cape Galaxy Outsourcing

Posted 20 days ago

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Job Description

permanent

Remuneration:  R12,600
Monthly bonus:  R2,000

The most important requirements for this role:

  • You must have and love a cat.
  • Be able to work 2 Sundays per month 
  • At least one year's contact centre experience (or be a really impressive communicator if you don’t have formal experience).
  • You must have a fast broadband connection with good upload and download speed.
  • You must be able to communicate effectively in English to customers from the UK.
  • You must love cats! This is a role for someone who has a passion for customer service and a passion for cats.

About the company:
Our company is one of the leading premium cat food brands in the UK, renowned for our commitment to using real meat in our recipes. We pride ourselves on being the best and only meat-only premium cat food, dedicated to providing the highest quality nutrition for cats. Our mission is to ensure that every cat receives the best possible diet, and we are looking for purr-fectly passionate individuals to join our team and contribute to this goal.

Who we are looking for:
We are seeking individuals who are enthusiastic about customer service and share our love for cats. The ideal candidate will have:

  • Experience in a contact centre environment, showcasing their ability to handle customer inquiries and provide exceptional service.
  • A cheerful personality and a pleasant, clear voice that makes customers feel welcome and valued.
  • Strong computer literacy, ensuring you can navigate various software and systems with ease.

Requirements:

To successfully perform the role of a home-based customer service representative, you will need:

  • A quiet office space at home, free from distractions, with a reliable fibre internet connection.
  • A laptop or desktop computer that meets our technical specifications.
  • Back-up power solutions to protect against load shedding, ensuring you can work uninterrupted.

If you’re feline like this is the purr-fect role for you and you’re ready to join a company that values both customer service and feline friends, please send your CV to   with the reference: CC07/07  in the title.

We look forward to welcoming a new member to our dedicated team of cat enthusiasts! Don’t paws, apply now and make this oppawtunity your

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Customer Service Agent - Courier Industry

Western Cape, Western Cape Dynamic Outsourced Solutions Pty. Ltd

Posted today

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Job Description

contract
My Client is seeking a professional and dedicated Customer Service Agent to join thier courier company on a contract basis. The successful candidate will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless delivery experience. This role demands excellent communication skills, attention to detail, and a customer-first mindset. Key Responsibilities: Handle incoming calls, emails, and live chats from customers regarding deliveries, pickups, tracking, and general inquiries. Provide accurate information regarding parcel status, delivery timelines, and courier services. Process bookings, re-delivery requests, and complaints efficiently and empathetically. Liaise with dispatchers, drivers, and warehouse teams to resolve delivery-related issues. Log and track customer queries using CRM or ticketing systems. Follow up with customers to ensure resolution and satisfaction. Escalate unresolved issues to the appropriate departments or supervisors. Maintain up-to-date knowledge of company products, services, and policies. Ensure compliance with company procedures and service-level agreements (SLAs). Qualifications and Skills: High school diploma or equivalent; a diploma/degree in a related field is a plus. Proven experience in a customer service role, preferably in logistics or courier services. Strong verbal and written communication skills. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency with computers and customer service software (e.g., CRM systems). Patience, empathy, and a positive attitude. Problem-solving skills and attention to detail. Ability to work independently and as part of a team. Flexibility to work shifts, weekends, or holidays as needed.
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Customer Service Administrator

Ermelo, Mpumalanga FAIZAL MOHAMMED

Posted today

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Job Description

Get AI-powered advice on this job and more exclusive features.

The ideal candidate will be a team focused, mature and pleasant person with great customer interaction who will be required to complete multi-level tasks in a professional and timely manner.

Responsibilities

  • Processing of claims
  • Interaction with customers
  • Reconcile debtors efficiently
  • Processing of receipts
  • Assistance in creating files, quotes and invoices
  • Strong product knowledge
  • Assistance in selection of eyewear

Qualifications

  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Excellent written and verbal communication skills
  • Ability to multi-task, organize, and prioritize work
  • Experience with Optimax will be advantageous
  • Prior experience with debtors
  • Integrity and honesty
  • Marketing experience will be an added bonus.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative and Customer Service
  • Industries Health and Human Services

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Customer Service Consultant

Johannesburg, Gauteng CallForce

Posted today

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Job Description

To provide excellent customer service through multiple channels (face to face, telephonic, internal, external, etc.) by facilitating query resolution, processing customer requests, and managing customer expectations.

Responsibilities :

  1. Drive significant growth and profitability in the context of cost management.
  2. Deliver exceptional service that exceeds customer and stakeholder expectations through proactive, innovative, and appropriate solutions. Manage SLAs with internal and external service providers.
  3. Engage with customers professionally as specified in the service standards. Ensure customers’ needs and expectations are understood. Process customer requests efficiently and effectively.
  4. Resolve all customer queries within agreed timelines.
  5. Build and maintain relationships with internal and external parties to support the business strategy.
  6. Maintain expert knowledge of products, including pricing, application procedures, processing, and timelines, to achieve relevant product and service targets.
  7. Provide efficient administrative support through careful and timely planning, reporting, and updating of all related information and systems relevant to customer queries/requests.
  8. Comply with governance standards in terms of legislative and audit requirements.
  9. Track, control, and influence business activities to increase sales and service efficiencies.
  10. Manage personal development to enhance competencies.
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