385 Service Quality jobs in South Africa

Service Quality Specialist Available for Short-TermProjects and Audits Service quality specialists are essential in today’s business landscape, driving improvements that lead to exceptional customer experiences. Their expertise in analyzing and optimizing service processes ensures businesses not only meet but exceed customer expectations. How Service Quality Specialistwill help your business Drive Excellence: Boost customer satisfaction by refining service delivery and meeting high-quality standards. Optimize Processes: Enhance operational efficiency with tailored process improvement strategies. Cost Efficiency: Reduce costs by identifying inefficiencies and implementing effective solutions. Data Insights: Leverage analytics to uncover trends and implement data-driven improvements. Agile Solutions: Adapt to market changes swiftly with flexible and targeted service strategies. Customer Focus: Align services with customer needs, ensuring a competitive edge in your industry. Completed projects0 + Returning customers 0 % What Is A Service Quality Specialist? Service quality specialists play a pivotal role in elevating customer experiences by ensuring service standards are met and surpassed. They engage in detailed analysis to pinpoint areas needing improvement while developing strategies to address service gaps. When should you use a Service Quality Specialist? Service quality specialists are invaluable during critical business transitions. They ensure your operations run smoothly while maintaining exceptional service standards. Rapid Growth Scale operations seamlessly and maintain consistent service quality during periods of rapid business expansion. Complaints Resolve recurring customer complaints effectively to improve satisfaction, loyalty, and overall service delivery. New Standards Adapt to evolving industry standards or secure quality certifications without disrupting current operations. Conduct a thorough analysis of your service processes, identifying gaps and improvement areas while collaborating closely with your team for actionable insights. In assessing the costs of an interim expert versus a permanent employee, it’s important to consider more than just the salary. Take a look at the simple calculator. Employee GQ Interim Expert Top Manager Position Employee Bonus 13 month pay, 14 month pay 833,00€ per Month State Contributions 2 053,33€per Month Paid vacation, doctor visits 1 340,73 er Month Executive search fee 1 250,00 er Month Total TOP manager costs per Employee 11 477,40 er Month “We value our clients’ feedback. Discover why they trust and appreciate GQ Interim’s services through their testimonials.” “Over the past 2 years, GQinterim has provided me with projects that perfectly match my profile. With each placement, I received sufficient support in presenting my profile and was given enough space to showcase myself to the client. Collaboration with GQinterim is smooth, the atmosphere is family-like, and the support during changes is excellent. I (…) Thomas, Interim Quality Management Support “Working with GQinterim has been one of the best decisions of my career. What started as a short-term project of just under 3 months has now turned into a partnership that’s lasted more than 3 years. Throughout this time, I’ve only had positive experiences—there hasn’t been a single moment of doubt. GQinterim is a professional (…) “We turned to GQinterim for an Interim Finance Director, and they delivered promptly. The expert quickly grasped our financial structure and implemented improvements that stabilized our finances. Their professionalism and speed were impressive.” “GQinterim supplied us with a highly capable Interim Plant Manager on short notice. Thanks to their expertise, we optimized production flow and resolved operational challenges. Their fast service and knowledgeable expert made a big difference.” Roland, Tech Head of Projects, Schaeffler Group “When relocating our plant to a new location, GQinterim provided us with exceptional interim support. The expert they assigned ensured smooth coordination of the entire process. The quick action and expertise were invaluable during this critical phase.” “Our collaboration with GQinterim helped us find an experienced Quality Manager in record time. The expert’s attention to detail and problem-solving approach significantly enhanced our production quality. We highly appreciate the swift and professional service.” “We needed a skilled Logistics Manager urgently, and GQinterim delivered quickly with a top-tier expert. The professional quickly adapted to our processes, streamlining operations and improving supply chain efficiency. Their rapid response and quality service exceeded our expectations.” Elias, Logistics Manager, Magna International “I am satisfied with the progress of the project secured by GQ, the communication is adequate, there are ways to get in touch if need be. I appreciate the flexibility and directness in negotiations. GQ is fully aware of what the consequences of a negative situation would be, so they approached the problems professionally and (…) Miroslav, Senior Manager PQ, ZKW “I would like to thank GQ Interim for current cooperation, as I am very satisfied with how they communicate with me and listen to my requests. It is evident that they value my experience and knowledge, which I apply when working with the customer. So far, I haven’t had any issues – if I had (…) George, Project Manager/Launch Manager, MAGNA Electronics “The care provided by GQ Interim is exceptional. All misunderstandings were resolved very quickly. I rate the cooperation positively, and I hope it won’t be the last.” John, Senior Quality Engineer, ADHEX Technologies “The people at GQ are professionals! Whenever I need support in solving any issue, they are always there to help. In the past, I was also in the position of a GQ customer when they provided people for my project. Since I was always satisfied with their services, I started working with them as a (…) Greg, Lean Manager – Process Improvement, TREVES “I am extremely satisfied with the agency. The support from the agency is 100%, and invoice payments are always on time. I really have nothing to criticize.” “I have collaborated with GQ on several projects, and all of them turned out very positively. The advantage is that they have a lot of projects, so as soon as one project ends, they immediately have something new for me. Of course, legal and financial security is also a big positive. Honestly, I can’t recall (…) “The candidate provided by GQ exceeded our expectations, completing tasks and delivering the expected results. We consistently found a collaborative path to reach our desired goals. What I value most about GQ is their proactive approach, their clear effort to help, and their deep understanding of our needs. The communication has always been pleasant and (…) Livia, Human Resources & Safety Coordinator “Over the past 2 years, GQinterim has provided me with projects that perfectly match my profile. With each placement, I received sufficient support in presenting my profile and was given enough space to showcase myself to the client. Collaboration with GQinterim is smooth, the atmosphere is family-like, and the support during changes is excellent. I (…) Thomas, Interim Quality Management Support “Working with GQinterim has been one of the best decisions of my career. What started as a short-term project of just under 3 months has now turned into a partnership that’s lasted more than 3 years. Throughout this time, I’ve only had positive experiences—there hasn’t been a single moment of doubt. GQinterim is a professional (…) “We turned to GQinterim for an Interim Finance Director, and they delivered promptly. The expert quickly grasped our financial structure and implemented improvements that stabilized our finances. Their professionalism and speed were impressive.” “GQinterim supplied us with a highly capable Interim Plant Manager on short notice. Thanks to their expertise, we optimized production flow and resolved operational challenges. Their fast service and knowledgeable expert made a big difference.” Roland, Tech Head of Projects, Schaeffler Group Key features of effectiveService Quality Specialist Interested inService Quality Specialistto improve your business? At GQ Interim , we’ve successfully placed Interim Service Quality Specialists with leading clients across multiple industries, delivering measurable improvements in project execution, strategic planning, and leadership during transitions. Our experience , paired with a proven approach, ensures that each Service Quality Specialist brings exceptional value, turning challenges into opportunities for sustainable growth. Immediate access to expert leadership Drives measurable business improvements Customized solutions across industries Enhances operational efficiency and project outcomes We highly value the ability to adapt quickly , offering swift deployment to meet the varying demands of projects in different locations. Professionalism We partner only with top-tier professionals and expect the highest quality of service to ensure your business thrives. We require a professional attitude, focusing on strong work ethics and adherence to the highest standards in every task. We provide top- level experts Our experts are ready to engage in your projects immediately . Take advantage of the opportunity and find yours today . At GQ Interim, we understand the transformative impact of a skilled service quality specialist. Their ability to optimize processes and enhance customer satisfaction ensures your business remains competitive in a dynamic market. CEO at GQ Interim Key duties ofService Quality Specialist Analyzing Current service processes are evaluated thoroughly to identify performance gaps through detailed data collection and analysis. Specialists prioritize understanding both customer feedback and operational metrics to uncover inefficiencies and opportunities for improvement. This approach helps pinpoint root causes rather than surface-level issues, enabling businesses to implement actionable solutions. The focus on data-driven insights ensures lasting improvements that enhance overall service quality. Frequently asked questions Looking for answers about how Service Quality Specialist work? Our FAQ section covers common questions, helping you quickly understand how we deliver tailored solutions for your business needs. #J-18808-Ljbffr

We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality.

Requirements

Process Analysis and Assessment

• Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement.
• Map and document processes using flowcharts, process mapping software, and other relevant tools.

Process Optimisation & Continuous Improvement

• Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects.
• Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs.
• Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation.
• Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations.

Data Collection, Performance Monitoring, and Reporting

• Collect and analyse operational data to track efficiency, identify trends, and validate improvements.
• Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules.
• Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements.

Compliance and Risk Management

• Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards.
• Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps.
• Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities.

Cross-Functional Collaboration & Stakeholder Engagement

• Work closely with internal business unit teams to implement and sustain improvements.
• Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes.
• Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements.

Digital Transformation & Technology Integration

• Support the implementation and optimisation of digital tools, including ERP systems, SharePoint, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems).
• Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort.
• Ensure alignment between process improvements and the organisation’s IT and data strategy.

Desired Skills & Qualifications

Education

• Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies.

Experience

• 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors.
• Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous.
• Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage.
• Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred.
• Experience working in solar PV plant construction, operation, and asset management is a plus.

Skills

• Process Analysis and Design.
• Quality Management Systems.
• Improvement Methodologies.
• Data Analysis and Problem-Solving.
• Project Management.
• Communication and Interpersonal Skills.
• Software Proficiency.

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We are seeking a highly motivated and experienced Process Improvement Specialist to join the Operations team. The individual will be instrumental in driving continuous improvement initiatives across all business units in the organization, ensuring adherence to ISO 9001:2015 standards and enhancing overall operational efficiency. The role involves analyzing existing processes, identifying areas for optimization, and implementing solutions that streamline workflows, reduce waste, and improve product and service quality. Requirements Process Analysis and Assessment Conduct analyses of current business processes in IPP operations, asset management, and solar plant construction to identify inefficiencies, bottlenecks, and areas for improvement. Map and document processes using flowcharts, process mapping software, and other relevant tools. Process Optimisation & Continuous Improvement Identify and implement process improvements aligned with ISO 9001:2015, ISO 55000 (Asset Management), and best practices in renewable energy and infrastructure projects. Develop and implement Lean, Six Sigma, and Kaizen-based improvement strategies to enhance operational efficiency and reduce costs. Standardise asset management, procurement, and maintenance processes to optimise performance across the organisation. Ensure that improvements align with NERSA, Eskom Grid Code, SANS, and other industry regulations. Data Collection, Performance Monitoring, and Reporting Collect and analyse operational data to track efficiency, identify trends, and validate improvements. Define and monitor Key Performance Indicators (KPIs) related to solar plant efficiency, downtime reduction, asset performance, and maintenance schedules. Utilise statistical tools and data-driven decision-making techniques to validate and optimise improvements. Compliance and Risk Management Ensure all process improvement initiatives align with the organisation’s Quality Management System (QMS) and ISO 9001:2015 standards. Participate in internal and external audits and work closely with the compliance and risk management teams to address process gaps. Support risk assessments for process inefficiencies, compliance failures, and operational vulnerabilities. Cross-Functional Collaboration & Stakeholder Engagement Work closely with internal business unit teams to implement and sustain improvements. Facilitate workshops, training sessions, and change management initiatives to ensure smooth adoption of new processes. Engage with suppliers, vendors, and contractors to drive supply chain and vendor quality improvements. Digital Transformation & Technology Integration Support the implementation and optimisation of digital tools, including ERP systems, Share Point, Basecamp, SCADA, and CMMS (Computerised Maintenance Management Systems). Identify opportunities for automation and digitisation of processes to improve efficiency and reduce manual effort. Ensure alignment between process improvements and the organisation’s IT and data strategy. Desired Skills & Qualifications Education Undergraduate degree in Industrial Engineering, Business Administration, Quality Management, Operations Management, or a related field that provides a strong foundation in process analysis, quality principles, and improvement methodologies. Experience 5-7 years of demonstrable work experience in process improvement, quality management, or operational efficiency roles, preferably in the renewable energy, utilities, or infrastructure sectors. Proven experience in applying Lean, Six Sigma, Kaizen, or other process improvement methodologies to achieve measurable business results. Lean Six Sigma Green Belt or Black Belt certification is advantageous. Strong understanding of ISO 9001:2015 and Quality Management Systems (QMS). Experience with ISO 55000 (Asset Management) is an advantage. Exposure to NERSA regulations, Eskom compliance standards, SANS, and environmental regulations is preferred. Experience working in solar PV plant construction, operation, and asset management is a plus. Skills Process Analysis and Design. Quality Management Systems. Improvement Methodologies. Data Analysis and Problem-Solving. Project Management. Communication and Interpersonal Skills. Software Proficiency. #J-18808-Ljbffr

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Qualifications

Type of Qualification: First Degree
Field of Study: Information Technology

Experience Required

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

Operations

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

Additional Information

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

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Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

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Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments. Qualifications Type of Qualification: First DegreeField of Study: Information Technology Experience Required This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices. Operations 1-2 years: Experience in business analysis, process flow and business process improvement. 5-7 years: Experience in Data analytics and BI technologies. Additional Information Adopting Practical Approaches Challenging Ideas Documenting Facts Examining Information Exploring Possibilities Interacting with People Interpreting Data Taking Action Team Working Data Analysis Data Integrity Business Intelligence using Qlik Sense Knowledge of Banking & Financial Service #J-18808-Ljbffr

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers. Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities. Why should you be part of our success story? A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies. We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. After our successful Series D in 2021, we raised another $50 M in 2023, doubling our valuation to $12 B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader. Support Process Improvement Lead – Responsibilities: Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement. Offer actionable insights to the product team to elevate the customer experience. Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments. Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team. Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation. Evaluate data and observe trends within core pods to propose enhancements. Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives. Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders. Lead cross-functional projects to enhance customer support workflows and reduce resolution time. Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance. Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Provided computer equipment tailored to your role Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including We Work access where available At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. #J-18808-Ljbffr

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

The Key Purpose of this role is to support the core laboratory in providing service to the value chain

Key Roles and Responsibilities:

• Maintain equipment & workplace
• Analyse samples
• Support the value chain
• Report non conformances
• Work in teams
  
  

Minimum Requirements:

• Studying towards a National Diploma in Biotechnology/Microbiology/Analytical Chemistry/Process Instrumentation (3rd Year Student)
• Ability to utilise computer programmes extensively
• Analytical ability
• Communication skills and interpersonal skills
• Mental alertness and judgment
• Problem solving skills
• Precision and accuracy
• Attention to detail
• Numeracy
  
  

Additional Information:

• BAND XII
  
  

SAB is an equal opportunity employer and all appointments will be made in line with SAB employment equity plan and talent requirements.

The advert has minimum requirements listed. Management reserves the right to use additional/ relevant information as criteria for short listing. #J-18808-Ljbffr

Join National Brands Limited (NBL) and be part of a legacy that has shaped South Africa’s biscuit tradition for over 170 years. With two iconic factories in Isando and Westmead , we produce beloved brands like Bakers Tennis, Blue Label Marie, and Choice Assorted ; creating moments of joy for generations of South Africans. At NBL, you’ll work in a dynamic, forward-thinking environment where innovation, quality, and teamwork thrive.Why Join National Brands Limited (NBL)? Make an Impact: Contribute to producing South Africa’s favourite biscuit brands, influencing daily life. Innovative Growth: Be part of a forward-thinking environment that encourages product and process improvement. Career Development: Access a range of roles and growth opportunities at one of NBL’s 5 world-class facilities. Collaborative Culture: Work in a supportive, team-driven environment where your contributions matter. An opportunity has become available for 2x Quality In-service Trainees based at National Brands Isando Biscuits factory in Kempton Park, Johannesburg reporting to the Quality Manager. This is a fixed term contract for 12 months.Experiential Learning will be acquired through exposure to Food Safety, in process Quality, incoming laboratory samples and Quality Systems.Why our In-Service Trainees choose AVIReal exposure and practical learning in actual working environments Encouraged to be involved and think of alternative solutions to genuine business issues Constant mentorship, guidance and support Offered meaningful work and opportunities to contribute Held accountable for quality and delivery Involvement in NPD projects trials QualificationsWhat you will need to be considered:A 2-year Food Technology Diploma and only requiring the 1-year in-service training to complete studies Additional RequirementsComputer literacy, with ability to get data reporting and analyses done Able to work irregular hours Leadership skills Good verbal communication skills Ability to operate both independently, and as part of a team Initiative The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short- listing. Interested individuals who meet the set minimum requirements should send their applications via our career portalFor more information about AVI LIMITED please visit our website on #J-18808-Ljbffr