1,459 Service Providers jobs in South Africa

• Registered companies offering bookkeeping and accounting services available as ad hoc service providers to support the various small businesses on our developmental programmes.
• Specific focus & preference on companies with extensive experience offering bookkeeping and accounting services to small to medium enterprises
• Service Providers with experience using multiple financial management systems (e.g. Sage, Xero; SMEasy, etc.)
• Service Providers with experience in preparing monthly management accounts, annual financial statements and financial reporting advisory & support.

• As a service provider, you will be added to our database for potential matching with the small businesses on our programmes to support with bookkeeping and accounting services as and when required. This will include but is not limited to:
• Financial systems implementation and onboarding of SMEs to accounting systems (Sage, Xero, SMEasy etc).
• Management of financial records and maintenance of financial systems, including recording transactions, reconciling accounts, generating reports, and interpreting financial data for SMEs
• Financial health checks of SMEs
• Design and implementation of financial controls of SMEs
• Financial Due Diligence and Development Growth Plans of SMEs.
• Financial Historical Data Collection and Reviews

• You must be a registered business, experienced and reputable in offering Bookkeeping and Accounting Services
• Portfolio of evidence working with SMEs
• Certified partners and affiliations with key professional bodies and organisations.
• Your business must be in operation for at least 3 years
• Have a team well-qualified in financial accounting and tax
• Ability and capacity to juggle multiple projects and responsibilities at the same time.
• Excellent organizational and time management skills.
• Ability to work well under pressure and handle unexpected issues.
• Strong communication and interpersonal abilities, providing good customer service - the ability to maintain great and personalised customer service
• Creative problem solvers with attention to detail.

Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 60 years.

Bestmed strives to be an employer of choice by:

1. Creating a Personally Ours culture where we can all contribute in our unique way to make Bestmed the best employer for our Talent.
2. Creating an environment that optimises individuals to contribute their best version of themselves.
3. Promoting a highly engaged workforce in a performance enabling environment where employees are valued and rewarded for their commitment and dedication.

Bestmed offers an exceptional benefit programme and competitive packages, including 23 days annual leave and a workday of only 8 hours, including a 30min break. Permanent employees have options of life cover, disability benefits, funeral cover, pension fund, medical aid and more. Access to development opportunities are plentiful. Office benefits include free parking, free Wi-Fi, landline phone allowance, and free refreshments. Bestmed Heartbeats also have access to fitness facilities and running clubs such as an on-site gym, the Bestmed Athletics Club, Pilates and the Tempo Wellness Programme (T&C apply). Many team interactions, recognition programmes and incentives make your support structure one with lots of fun, laughter and something to strive towards. We celebrate your successes, endurances and life events with you. We constantly strive to innovate for you and by you.

If you are willing to lead the way, go the extra mile, do the right thing, be upbeat and play for the team…you may be the perfect candidate to join a journey that is Personally Yours with Bestmed!

We are committed to ensuring that all employees have opportunities for professional development, as well as fair compensation and employee benefits. We are also committed to ensuring a congenial and collegial work environment, where innovation is welcomed and encouraged. As such, we reinforce a culture of zero tolerance towards any forms of inappropriate behaviour, abuse (including abuse of power, privilege or trust), harassment, or exploitation of any kind to safeguard our members, employees and partners. This is our top priority and we take our responsibilities extremely seriously. All employees are required to share in this commitment through our Code of Conduct.

Bestmed is an equal opportunity, disability-confident employer and we are committed to achieving the highest standards of diversity, fairness and equality. We conduct the most appropriate pre-employment assessments and verification checks to ensure that high standards are maintained. Should you have a disability and require any additional support, please contact us at

Bestmed reserves the right to schedule and cancel assessments and interviews. Bestmed also reserves the right not to make a placement.

Facilitate an environment for optimal support to contracted Specialists as well as the Service Providers Department.

• Sectional performance parameters: SLA as reported weekly, average will be measured
• Taking the lead in activities on Sectional (SP, contracting & research) level
• Specialists Contracting and Research Management
• Support Manager and other TLs in tasks and initiatives beneficial to the Scheme and MHC & SPs
• Staff management initiatives
• Quality Assurance
• Client Satisfaction

• Grade 12
• Diploma in Business Administration

Experience - Essential

• 2 years Administration experience
• 2 years Microsoft Excel experience

Thank you for your interest in Bestmed Medical Scheme.

Due to the large amount of applications we receive, only shortlisted candidates will be contacted.

Should you not be contacted within 2 weeks of the advertisement closing date, please consider your application as unsuccessful. Your CV will however be put onto our database and we will contact you should any suitable vacancies arise in future.

We wish you the best of luck.

Reference: HC -Moipo-1
Employment: Full Time (Shift based)

Job Purpose
As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as the primary point of contact for customer queries or complaints, extending support beyond technical issues to encompass sales, construction, and billing inquiries.

Key Responsibilities:

1. Troubleshoot internet-related incidents, including fiber, wireless, desktop, email, and hosting support.
2. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with us.
3. Collaborate with internal teams and external vendors to resolve escalated infrastructure incidents.
4. Participate in project onboarding of new customers and upgrades.
5. Ensure incidents are resolved within SLA and update incident information accurately in the company's ITSM.
6. Contribute to the development and maintenance of the company's Knowledge Base.

Minimum Requirements:

1. Certification as IT Technician preferred.
2. A+ / N+ certification.
3. CCNA / HCNA certification.
4. Microsoft Certified IT Professional preferred.
5. Experience with monitoring systems such as Nagios or PRTG.
6. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers.
7. Valid driver's license and own transport.
8. Ability to work shifts.
9. Proven experience in an ISP Engineer or similar customer support role.
10. Working knowledge of VoIP technology.
11. Familiarity with network cabling, classification, and topology.

• Lead the planning, implementation, and maintenance of the organizaions IT infrastructure, ensuring alignment with business goals.
• Work with the IT Director to define and implement the companys IT strategy and budget.
• Oversee network security controls and infrastructure to maintain compliance with industry standards, including PCI-DSS and ISO 27001.
• Directly supervise the IT Help Desk Supervisor and additional IT personnel, overseeing daily operations and ensuring high team performance.
• Conduct regular evaluations, provide coaching and training, and support team members professional development.
• Coordinate with HR and Compliance on necessary IT team training on cybersecurity and compliance topics.
• Ensure the reliable operation of network infrastructure, including routers, switches, firewalls, and VPN configurations, to support business continuity.
• Manage user accounts and permissions, implementing role-based access controls in accordance with company policy.
• Oversee backups, data storage, and recovery systems, ensuring data integrity and availability.
• Coordinate with the Compliance Officer to implement, monitor, and maintain IT compliance requirements for PCI-DSS, ISO 27001, and SOC 2 standards.
• Conduct regular IT security audits, vulnerability assessments, and risk management reviews.
• Enforce data security protocols and ensure that IT practices align with compliance regulations and organizational risk appetite.
• Lead and manage IT projects, including software implementations, hardware upgrades, and network expansions, ensuring adherence to timelines and budgets.
• Oversee the documentation of project plans, procedures, and user manuals to support ongoing operational needs and ensure continuity.
• Coordinate with vendors for procurement, maintenance, and support of IT infrastructure, negotiating contracts to optimize costs.
• Track the IT budget, reporting on expenditures and identifying areas for cost savings.
• Oversee the incident response process, ensuring swift and effective resolution of IT issues.
• Manage change control processes to document and track changes to the IT environment, maintaining stability and minimizing disruptions.
• Ensure proper provisioning, inventory, and maintenance of IT assets across all sites.
• Implement lifecycle management practices for hardware and software, overseeing asset decommissioning and secure disposal processes.
• The responsibilities, functions and job profile are not limited to the ones listed or otherwise specified in this document, based on the department´s goals and client requirements, changes to these may be requested to the employee.

Requirements:

Qualification & Certification

• Bachelors degree in information technology, Computer Science, or a related field.
• Masters Degree is a plus
• CompTIA Network+, Certified Information Systems Security Professional (CISSP), ITIL, or equivalent certifications

Knowledge & Experience

• Minimum of 7 years of experience in IT, with at least 3 years in a managerial or supervisory role
• Deep understanding of IT infrastructure, security frameworks (PCI-DSS, ISO 27001), network security, and cloud environments
• Advanced proficiency in network management, Windows Server, Active Directory, cloud platforms (Azure, AWS), and endpoint management
• English B2 with strong verbal and written communication skills

Skills & Attributes

• Strong Leadership, Organizational, and Project Management Abilities, with the capacity to manage multiple projects and priorities effectively.

Goodwood Help Desk Technician

Legal requirements: Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.
Appointment: Permanent, full-time position
Salary: R20 000 – R25 000 CTC per month
Benefits: Provident Fund and December Bonus
Working hours: Monday – Friday from 08:00 to 17:00

Qualifications and or Experience:

• More than 2 years' experience with configuring and setting up IT of systems.
• Matric with Mathematics
• L1 LAN Network (Basic)
• L1 Wireless Network (Basic)
• L1 WAN Network (Basic)
• L1 Phones & Printers (Basic)
• L1 Remote support (Basic)
• L1 Office 365 (Basic)
• L1 Active Directory (Basic)
• L1 Microsoft infrastructure skills (Basic)
• L1 Hardware & Software maintenance (Basic).
• Good understanding of Microsoft Environment
• Client interaction experience
• Desktop Support
• Basic Endpoint Security

Job Purpose:

• Support of users new and established systems (Vision, Back-up, Workstations, basic network, Printing and Microsoft applications).
• Support of IT hardware infrastructure at Cape town Distribution Centre and Cape Branch Offices.
• Technical Knowledge Hardware and Software Deployment and Trouble Shooting.
• Excellent Troubleshooting skills with rapid resolution.
• IT Hardware and Software Support.
• Assist Operational Team with WMS, Office 365, antivirus and windows support at Head Office.
• Assist operational team to with branch office POS and Back Office (Vision Pro, Antivirus, Backup and Windows) support.
• Update and Maintain Asset Register and user configuration on windows, Office365, POS, Uniclox.
  Implement and follow through IT infrastructure and applications at Head Office.
• Ability to take ownership of an ICT problem or project from beginning to completion.
• ICT Infrastructure Monitoring.
• IT Record keeping and documenting.
• Planned change control knowledge.
• Implementation of network, Microsoft and security standards.
• Provide support to Head Office, GW store end users where required.

EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990)
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