345 Service Industry jobs in South Africa

Our client, a leading player in the iGaming industry, is looking for an enthusiastic, proactive Customer Service Agent  to join their high-energy, customer-focused team.

This is an exciting opportunity to be part of a dynamic environment where providing outstanding service isn’t just a priority – it’s a passion.

The Role:

As a Customer Service Agent , you’ll be at the heart of delivering seamless gaming experiences for players. You’ll handle queries, resolve issues, and ensure every interaction leaves players feeling valued and supported. This role is ideal for someone who thrives in a fast-paced setting, is passionate about helping others, and enjoys working within a vibrant, growing team.

Your key job  responsibilities as the Customer Service Agent (iGaming Industry)  in Johannesburg, South Africa  will include:

Requirements for this Customer Service Agent (iGaming Industry) job  in Johannesburg, South Africa :

Desirable Attributes:

Join a leading force in the fast-growing iGaming sector, where you’ll be part of a dynamic and supportive team, contributing to world-class player experiences. This is a space where your ideas, energy, and customer-focused mindset are genuinely valued.

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility
• Must be willing to work shifts - weekend and night shift
  
  

• Interpersonal Skills
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated
• 1 -2 years experience in a similar role
  
  

• Matric

Job Position: Service Advisor - motor industry Ref: 5051 Location: PE/Gqeberha Salary: R12 000 to R18 000 per month commensurate with qualification and experience Hours: Monday to Friday 7.30 am to 5 pm Qualifications / Requirements:

• Minimum of Matric
• Tertiary qualification highly advantageous
• Proven customer service experience (ability to deal with difficult people and handle in a professional, positive and pro-active manner, finding the correct solutions)
• Must be extremely well presented and spoken, with exceptional communication skills
• Ability to handle pressure
• Attention to detail and keep customers updates on progress
• Facilitate bookings
• Must be vibrant, confident and enthusiastic

We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients.

This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.

Our Ideal Candidate:

• An independent and proactive worker with strong problem-solving abilities
• An experienced technician with excellent organisational skills and a focus on quality
• A person who will positively impact the customer experience through exceptional repair and maintenance services
• A loyal, dedicated individual eager to grow with our brand
  
  

• Listen to customer concerns and clearly communicate all job-related matters
• Attend to emergency calls regarding equipment repair issues
• Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems
  
  

• Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites)
• Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment
• Read and interpret wiring diagrams and follow operation and installation manuals
• Perform periodic inspections, cleaning, and servicing of equipment
• Prioritise the repair queue to ensure efficient service delivery
• Maintain client service logs for equipment repairs and updates
• Adhere to occupational health and safety standards during repairs
  
  

• Document service calls, travel logs, and any emergency after-hours repair work
• Report to the Technical Manager on all ongoing and completed repair tasks
  
  

• Qualification as a Refrigeration Technician is advantageous
• Minimum N3 in Electrical Engineering
• At least 3-5 years of workshop/repair experience
• Knowledge and experience within the food service and catering equipment industry
• Strong administration and computer skills (Email, Word, Excel)
• Valid South African driver's license
  
  

• Strong planning and organisational skills
• Excellent verbal and written communication skills
• Superior problem-solving and fault-finding abilities
• Highly organised with excellent attention to detail
• Professionalism in all interactions
• A willingness to learn and grow in the role

The Main Purpose of the job

To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

Education and Experience required:

• Working experience in Hospitality Industry is essential
• Matric essential
• Customer service experience is an advantage
• Food and Beverage or Culinary Arts qualification would be an advantage.

Knowledge, Skills and Competencies:

• Knowledge of basic food preparation
• Communication skills
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers

Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

A well-established industrial pumps company based in Johannesburg North, supplying technically advanced products for a variety of industries and applications, is seeking a Workshop/Service Manager to oversee the day-to-day operations of the workshop, ensuring efficiency, quality, and customer satisfaction.

Minimum requirements for the role:

• Minimum Matric with an applicable Trade Certificate.
• Minimum of 5 years' experience as a Workshop/Service Manager.
• Good technical knowledge of pumps, welding, repairs, baseplate assembly, etc.
• Previous experience managing a team with strong leadership skills.
• Computer literacy with good working knowledge of Microsoft Office.
• AutoCAD would be an advantage.
• Ability to multitask, prioritize, and work efficiently.
• Strong administrative and organizational skills.
• Valid driver’s licence.

The successful candidate will be responsible for:

• Managing the daily maintenance of the workshop and office.
• Managing staff.
• Ordering workshop consumables and job equipment.
• Designing base plates for new quotations.
• Ensuring all equipment is in good working order and keeping all certificates up to date.
• Maintaining vehicles with scheduled services.
• Training staff on building pump sets.
• Liaising with sales staff regarding pump builds.
• Keeping a build register for QCP documents (new builds, repairs).
• Placing orders with suppliers.
• Assisting branches with drawings and quotations on baseplates.
• Performing quality control.
• Handling site commissioning and repair work.
• Ensuring workshops at other branches are running up to set standards.
• Opening the workshop in the morning.
• Monitoring drivers and stores staff.

Salary package, including benefits, is highly negotiable depending on experience gained.

Should you not hear from us within 2 weeks, please consider your application unsuccessful.