341 Service Advisors jobs in South Africa

• Offer value-added sales to boost revenue and hit sales target
• Gather accurate customer info, follow up on ordered parts, and keep customers updated throughout the day.
• Ensure warranty work complies with manufacturer policies.
• Stick to dealership procedures and franchise standards.
• Confirm payment methods and secure approvals before work begins.
• Keep Work in Progress (WIP) under 30 days and monitor outstanding cash sales.
• Update roadside assistance apps, manage standby job cards, and meet manufacturer standards for time stamps.
• Accurately cost job cards while fostering professional relationships with workshop staff.
• Handle dealer breakdowns promptly and ensure MB Uptime metrics are met.

• Customer Service:
• Greet customers promptly and courteously.
• Listen to customer concerns and provide accurate information regarding service needs.
• Maintain regular communication with customers during the service process, providing updates and addressing any questions or concerns.
• Service Management:
• Schedule service appointments and manage the service calendar to maximize efficiency.
• Prepare detailed repair orders by describing symptoms, problems, and causes discovered, as well as required repairs and services.
• Coordinate with the workshop team to ensure timely and accurate completion of work.
• Technical Consultation:
• Provide customers with detailed explanations of necessary repairs and maintenance, using clear and non-technical language.
• Advise customers on preventive maintenance and service intervals to promote vehicle longevity and performance.
• Sales and Upselling:
• Identify additional service opportunities and recommend products and services that enhance vehicle performance and customer satisfaction.
• Promote service packages, warranties, and parts to customers.
• Administration:
• Maintain accurate records of all service transactions and customer interactions.
• Ensure Accurate Warranty and Motor Plan capturing on DMS
• Process payments and ensure all financial documentation is completed accurately.
• Handle customer complaints and concerns with professionalism and in accordance with dealership policies.

• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Proficiency with dealership management software.
• Good technical knowledge of vehicle systems and repairs.
• Customer-focused with a passion for delivering exceptional service.
• Problem-solving skills and the ability to think on your feet.
• High level of integrity and professionalism.
• Ability to work effectively in a fast-paced and team-oriented environment.

• Minimum 3 years Service Advisor experience in an Automotive dealership
• Computer Literate (MS Office Suite)
• Excellent Customer Service
• Completed Certificated Service Advisor training Advantageous
• Previous experience as an automotive technician Advantageous
• CRM knowledge
• Kerridge, Evolve, Drive System knowledge (Either)
• Strong communication and teamwork skills, with the ability to collaborate effectively with other technicians and engineers.
• Strong knowledge of warranty policies and an eye for upselling opportunities.
• Own transport with valid driver's license and clean driving record.
• Clear Criminal record

Overview

We are seeking a qualified and experienced Motor Vehicle Technician to join a busy Johannesburg North dealership. The ideal candidate will be trade-tested, skilled in vehicle diagnostics and repairs, and committed to delivering high-quality workmanship in a fast-paced automotive environment.

• Qualified Motor Vehicle Technician with a valid Trade Test
• Minimum 2 years post-qualification experience
• Proven ability to diagnose, repair, and maintain a variety of vehicles
• Strong understanding of automotive systems and components
• Ability to work efficiently in a high-volume workshop
• Attention to detail, problem-solving skills, and a professional work ethic
• Must be reliable, punctual, and a team player

• Perform diagnostics, servicing, and repairs on vehicles according to manufacturer specifications
• Conduct preventive maintenance checks to ensure vehicles operate safely and efficiently
• Troubleshoot mechanical and electrical faults accurately and efficiently
• Complete repairs in a timely manner while maintaining high-quality workmanship
• Maintain tools, equipment, and workshop cleanliness
• Keep accurate records of work performed and parts used
• Collaborate with workshop foreman and colleagues to ensure smooth workflow
• Stay updated with technical knowledge and industry developments

• Competitive salary and benefits package
• Opportunity to work in a professional, high-volume automotive workshop
• Supportive team environment and career growth opportunities

Requirements

• Qualified Motor Vehicle Technician with a valid Trade Test
• Minimum 2 years post-qualification experience
• Proven ability to diagnose, repair, and maintain a variety of vehicles
• Strong understanding of automotive systems and components
• Ability to work efficiently in a high-volume workshop
• Attention to detail, problem-solving skills, and a professional work ethic
• Must be reliable, punctual, and a team player

• Perform diagnostics, servicing, and repairs on vehicles according to manufacturer specifications
• Conduct preventive maintenance checks to ensure vehicles operate safely and efficiently
• Troubleshoot mechanical and electrical faults accurately and efficiently
• Complete repairs in a timely manner while maintaining high-quality workmanship
• Maintain tools, equipment, and workshop cleanliness
• Keep accurate records of work performed and parts used
• Collaborate with workshop foreman and colleagues to ensure smooth workflow
• Stay updated with technical knowledge and industry developments

• Competitive salary and benefits package
• Opportunity to work in a professional, high-volume automotive workshop
• Supportive team environment and career growth opportunities

Job DescriptionJob Description

The Ed Napleton Automotive Group is looking for our nextAutomotive Service Technician . This is an exciting opportunity in a growing, fast-paced industry. Located atNapleton Hyundai of Hazelwood , theAutomotive Service Technician will be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards. This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top of market compensation plans
• Fair work distribution
• Organized special tools for higher production efficiency.
• Tool reimbursement/Tool Allowances
• Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
• Flexible scheduling options
• Medical, Dental, Vision, 401K, and additional benefits
• Paid Vacation and Sick Time
• Discounts on products, services, and vehicles
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
• Diagnosing the cause of any malfunction and perform repair.
• Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
• Keeps store management aware of mechanical repair problems as they occur
• Maintains an organized work area
• Other duties as assigned by management

Job Requirements:

• Automotive Service Technician experience
• ASE certification desirable
• Excellent customer service
• Strong communication skills
• Valid Driver’s License
• Willingness to undergo a background check and drug screen in accordance with local law/regulations
• 18+ years of or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to , , , , , , status, genetics, protected veteran status, , or expression, or any other characteristic protected by federal, state, or local laws

Findlay Kia of St. George, UT is seeking an Experienced Automotive Technician to support high volume Service business.

Findlay Automotive Groupis one of the largest & fastest growing automotive groups in Southwest U.S.We are offering a competitive signing for the right person. We understand the great demand for veterans in this industry.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day.

Benefits:

• Busy shop
• team atmosphere
• Competitive Compensation
• Paid Vacations
• Medical
• Dentaland Vision insurance
• 401K

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

Qualifications:

• CERTIFICATIONS & previous experience at an automotive dealership required
• Strong teamwork skills
• Valid in-state driver's license and automobile insurance.
• Clean driving record

• Qualified Motor Vehicle Technician with a valid Trade Test
• Minimum 2 years post-qualification experience
• Proven ability to diagnose, repair, and maintain a variety of vehicles
• Strong understanding of automotive systems and components
• Ability to work efficiently in a high-volume workshop
• Attention to detail, problem-solving skills, and a professional work ethic
• Must be reliable, punctual, and a team player

• Perform diagnostics, servicing, and repairs on vehicles according to manufacturer specifications
• Conduct preventive maintenance checks to ensure vehicles operate safely and efficiently
• Troubleshoot mechanical and electrical faults accurately and efficiently
• Complete repairs in a timely manner while maintaining high-quality workmanship
• Maintain tools, equipment, and workshop cleanliness
• Keep accurate records of work performed and parts used
• Collaborate with workshop foreman and colleagues to ensure smooth workflow
• Stay updated with technical knowledge and industry developments

• Competitive salary and benefits package
• Opportunity to work in a professional, high-volume automotive workshop
• Supportive team environment and career growth opportunities