196 Server Support jobs in South Africa

Reference: JHB000968-DS-1
Location: Illovo, Johannesburg

A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment and they offer lots of growth and development.

Requirements:

• Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
• Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
• Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
• Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
• Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
• Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client-focused environment.
• Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.

Qualifications:

• Tertiary qualification: Degree/Diploma
• Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable
• CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable

R 20 000 - R 30 000 - Monthly

Reference: JHB000968-DS-1
Location: Illovo, Johannesburg

A dynamic and successful ISP is looking for a Super-star Network Support Engineer to join their awesome team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment and they offer lots of growth and development.

Requirements:

• Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
• Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
• Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
• Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
• Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
• Ability to work independently, manage multiple client engagements concurrently, and thrive in a dynamic, client-focused environment.
• Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.

Qualifications:

• Tertiary qualification: Degree/Diploma
• Relevant certifications such as CCNP (Cisco Certified Network Professional) is highly desirable
• CCVP (Cisco Certified Voice Professional), or equivalent is highly desirable

R 20 000 - R 30 000 - Monthly

Reference: JHB000957-HLG-3
Location: Illovo, Johannesburg

A leading ISP is looking for an experienced Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional technical resources responsible for providing first-class support to a wide range of customers, across multiple platforms. It is a busy and exciting working environment, and they offer lots of growth and development.

Experience required:

• Proficiency in network routing and switching protocols (e.g., BGP, OSPF, VLANs, STP) and voice technologies such as VoIP, SIP, and unified communications.
• Strong understanding of network security principles and best practices, including firewall configuration, VPN implementation, and threat mitigation strategies.
• Hands-on experience with network and voice hardware and software from leading vendors, such as Cisco, Juniper, Avaya, Microsoft, and others.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex network and voice issues and drive resolution to completion.
• Outstanding communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders and influence decision-making.
• Demonstrated leadership abilities, with a proven track record of successfully leading network and voice projects and delivering exceptional results for clients.
• Technical Support: Provide expert-level technical support and troubleshooting assistance to clients or internal teams on networking infrastructure components, including routers, switches, firewalls, and wireless access points.
• Diagnose and resolve network connectivity issues, performance problems, and security vulnerabilities promptly and efficiently.
• Analyze network traffic patterns and performance metrics to identify potential bottlenecks, anomalies, or areas for optimization.
• Collaborate with clients, network administrators, and other stakeholders to understand requirements, troubleshoot problems, and implement effective solutions.
• Availability for occasional travel to client sites and participation in after-hours support and on-call rotations as needed.

• Tertiary qualification: Degree/Diploma
• CCNP (Cisco Certified Network Professional) preferred
• CCVP (Cisco Certified Voice Professional), or equivalent preferred

R 30 000 - R 40 000 - Monthly

Installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals hardware problems, as well as desktop applications.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activities under instructions at sites and remotely.
• Ability to lift/move computer equipment weighing up to 50 lbs.
• Expertise in desk-side support and PC repair, including basic administration of Windows OS and Mac OS.
• Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
• Support for peripheral and networking hardware such as monitors, keyboards, mice, printers, fax machines, scanners, routers, switches, firewalls, racks, and data panels under 'Smart Hands' capability.
• Strong troubleshooting skills for systems and network issues, including end-user network cabling.
• Advanced knowledge of computer hardware, chipsets, memory modules, and peripherals.
• Familiarity with operating systems, software applications, and remote connection tools: MS Windows, MS Office 365, Active Directory, SCCM, DHCP, VPN.

• Excellent communication skills, both written and oral, with clients and management.
• Ability to meet deadlines, take proactive ownership, and work with urgency.
• Bilingual in English and local language (B2 level).

• Console cable for Cisco and Silver Peak devices.
• Internet-ready mobile device.
• Remote support tools: TeamViewer, MS Teams, Putty, remote connection software.
• Admin access to laptops.
• RJ45 port on laptops.
• Experience with ticketing tools such as ServiceNow or Remedy is an advantage.

• Provide break/fix support, fault diagnosis, and resolution for core operating systems and platforms.
• Support and resolve desktop faults for approved applications.
• Work with third-party vendors on complex AV issues.
• Maintain communication and ticket updates for incidents.
• Install, upgrade, and troubleshoot Windows 10, 11, and Mac OS systems, including Microsoft Office and authorized desktop applications.
• Support Apple Mac users with basic OS knowledge.
• Support printers and hardware, perform preventative maintenance, and remedial repairs.
• Use diagnostic tools for network and hardware/software troubleshooting.
• Possess broad IT knowledge, including networks, servers, AV, smart devices, and telecoms.
• Ability to work in a project-based environment with flexibility and teamwork.
• Minimum 1-3 years of IT support experience, with at least 18 months in Windows desktop support.