7 Senior Vendor Manager jobs in South Africa

Description
Amazon South Africa team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Vendor Manager, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on

You'll be responsible for looking after categories and brands´ product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You'll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to find resolutions. You'll have strong communication skills and a proven track record of building positive working relationships.

Key job responsibilities

As a Vendor Manager, You Will Be Fully Involved In All Business Functions Of Your Brands, Including Onsite Marketing, Vendor Relation Management And In-stock Management. Some Of The Tasks Associated With These Functions Include

• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.
• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales

Basic Qualifications

• Bachelor's degree
• 2+ years of account management, project or program management or buying experience
• Experience using Excel and other business analytic tools
• Experience in FMCG or e-commerce industries

Preferred Qualifications

• Experience using analytical specific tools such as Google Analytics, SQL or HTML

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Commercial Services (South Africa) (Pty) Ltd - N09

Job ID: A

Amazon South Africa team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Vendor Manager, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on

You'll be responsible for looking after categories and brands product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You'll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to find resolutions. You'll have strong communication skills and a proven track record of building positive working relationships.

Key job responsibilities

As a Vendor Manager, you will be fully involved in all business functions of your brands, including onsite marketing, vendor relation management and in-stock management. Some of the tasks associated with these functions include:

• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.
• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales

• Bachelor's degree
• 2+ years of account management, project or program management or buying experience
• Experience using Excel and other business analytic tools
• Experience in FMCG or e-commerce industries

• Experience using analytical specific tools such as Google Analytics, SQL or HTML

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job description

Virtual Event Planner

At Eventors, we are at the forefront of revolutionizing the event planning industry through our innovative platform that connects clients with top-notch vendors for all their event needs. With a commitment to excellence and a passion for creating unforgettable experiences, we provide a seamless and efficient solution for organizing events of all sizes and types. Our platform is designed to simplify the process of event planning, making it accessible, enjoyable, and hassle-free for everyone involved.

Role Introduction: Event Planning Sales Agent

As a Virtual Event Planning Sales Agent at Eventors, you will play a pivotal role in transforming how events are planned and executed. This dual-faceted role combines the dynamics of sales with the creativity and meticulousness of event planning. You will be the primary point of contact for clients seeking to plan events, guiding them virtually through the journey of vendor selection, planning, and execution. Your role is crucial in ensuring that each client receives personalized attention, expert advice, and exceptional service, leading to successful and memorable events.

Role Responsibilities:

Daily Responsibilities:

• Client Consultations:
  Engage in daily communications with potential and existing clients to understand their event needs, preferences, and budget.
• Vendor Recommendations:
  Utilize the company's platform to match clients with suitable vendors, including caterers, decorators, entertainers, and more, based on their event requirements.
• Sales Follow-ups:
  Conduct follow-up communications with clients to advance the sales process, address any concerns, and ensure their satisfaction with the proposed solutions.
• Vendor Recruitment:
  Proactively research and identify potential vendors that align with Eventors' standards and target market. Engage in outreach efforts to attract new vendors to join the platform. Maintain a well-curated list of quality vendors across various event categories.

Weekly responsibilities:

• Sales Meetings:
  Participate in weekly sales team meetings to discuss progress, share insights, and strategize on improving client engagement and conversion rates.
• Event Planning Coordination:
  Coordinate with vendors and clients to ensure all event planning aspects are progressing smoothly and assist with Floor Plan Design.
• Performance Review:
  Analyze your sales and planning performance weekly to identify areas for improvement and adjust strategies accordingly.

Monthly responsibilities:

• Market Analysis:
  Conduct a monthly review of industry trends, competitor offerings, and client feedback to stay ahead of market demands and improve the platform's vendor offerings.
• Client Feedback Collection:
  Reach out to clients post-event to collect feedback on their experience with the platform, vendors, and the overall event execution.
• Professional Development:
  Engage in ongoing learning and professional development activities to enhance your sales techniques, event planning knowledge, and understanding of the latest industry trends.

As an Event Planning Sales Agent at Eventors, you will not only contribute to the growth and success of our company but also have a profound impact on creating joyous and successful events for our clients. Your role is essential in maintaining our reputation for quality, innovation, and customer satisfaction.

Vendor Recruitment Manager

The Vendor Recruitment Manager is responsible for leading and optimizing the process of on boarding and maintaining a high-quality vendor network for This individual will manage the Vendor Recruitment team and Listing Coordinators, ensuring the platform attracts, retains, and promotes top-tier event service providers. The Manager will develop strategies to expand the vendor base, enhance listing quality, and cultivate strong relationships with vendors to ensure customer satisfaction and platform growth.

Responsibilities:

Team Leadership:

• Hire, train, mentor, and evaluate Vendor Recruitment and Listing Coordinators.
• Set performance goals, provide regular feedback, and foster a collaborative team environment.

Strategy Development:

• Develop and execute strategies to attract vendors in high-demand categories and geographic areas.
• Design and implement processes for efficient vendor outreach, on boarding, and listing optimization.
• Analyze market trends and competitor activity to identify opportunities for vendor acquisition.

Vendor Relationship Management:

• Cultivate strong relationships with key vendors, addressing their concerns and providing support.
• Develop programs to incentivize vendor engagement and loyalty.
• Negotiate contracts and agreements with vendors, ensuring mutually beneficial terms.

Quality Assurance:

• Establish and enforce quality standards for vendor listings, ensuring accurate and compelling information.
• Monitor vendor performance metrics, such as customer ratings and responsiveness, and address any issues.
• Develop and implement processes for regular vendor review and performance improvement.

Data Analysis & Reporting:

• Track and analyze key metrics related to vendor acquisition, listing quality, and vendor performance.
• Prepare reports for senior management, highlighting successes, challenges, and areas for improvement.

Qualifications:

• Experience:
  3+ years of experience in management, business development, or a related field. Experience in the event industry is a strong plus.
• Leadership:
  Proven ability to lead and motivate a team, with strong coaching and mentoring skills.
• Communication:
  Excellent interpersonal, written, and verbal communication skills.
• Negotiation:
  Strong negotiation skills, with the ability to secure favorable agreements.
• Analytical Skills:
  Proficient in data analysis, with the ability to interpret metrics and make data-driven decisions.
• Problem-Solving:
  Demonstrated ability to identify and resolve complex issues effectively.
• Adaptability:
  Ability to work in a fast-paced environment and adapt to changing priorities.

Salary:
R13 000 per month

Location:
Remote Cape Town

• Hours:
  9 AM - 5 PM PST (6 PM to 2 AM South African Time)

Job Title
Vendor Management & Procurement Administrator

Job Description
So, who are we?
Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

This is a dynamic role where you will manage and prioritize your workload to meet deadlines, build strong relationships with stakeholders and process partners, and communicate effectively across the business. You will act as an ambassador for change, demonstrate agility in your approach, and apply practical problem-solving skills with excellent attention to detail.
Key Responsibilities

• Manage business-as-usual (BAU) vendor management volumes, focusing on medium, high, business critical impact vendors.
• Lead end-to-end onboarding of vendors, including risk assessment and collaboration with subject matter experts (SMEs) i.e. Infosec, legal, compliance etc.
• Support the improvement of third-party risk management (TPRM) tools, processes, and frameworks to align with regulatory requirements and mitigate risk.
• Champion, socialise and collaborate with SME/Risk Owners on the implementation of TPRM Frameworks and methodologies as part of BAU
• Establish and maintain comprehensive outsourcing registers and risk registers to ensure accurate tracking of third-party relationships and associated risks

Lead change management initiatives pertaining to Vendor Management Policy updates and regulatory updates

• Take ownership of complex vendor onboarding requests and perform ongoing monitoring of business-critical and outsourced vendors, ensuring regulatory compliance.
• Maintain accuracy and quality of data in the Vendor Master Database. Proactively Streamline Master data maintenance processes and keep track of aging processes and follow up with stakeholders to understand the cause of these bottlenecks within the vendor onboarding cycle.
• Oversee and assist with vendor due diligence and pre-qualification processes as part of overall GRC (Governance,Risk,Compliance) operating procedures
• Manage requests in the vendor management mailbox and maintain agreed business SLAs and CSI scores by use of a tracking dashboard
• Respond to vendor management enquires in the vendor management mailbox within the agreed business SLA.
• Support Supplier Relationship Management team with compliance data, reports, and Quarterly Business review requirements.
• Initiate and lead communication, workshops/forums stakeholder training on the Vendor Management Policy and related procedures periodically where gaps exist
• Lead the Third-Party Vendor communications process and establish feedback mechanisms and forums to ensure smooth operations.
• Maintain a single point of contact for Third-Party Vendor escalations to resolve issues, complaints, queries and to optimise client satisfaction.
• Respond to audit queries (internal/external) on vendor management topics and support vendor management to implement any audit recommendations moving forward.
• Review contracts/legal agreements for low risk/value spend less than GBP100K
• Manage collation of contracts and other supplier related artifacts (Order forms, Quotes, etc) in line with the records management policy
• Collaborate with the VM&P analyst and VM&P Manager to provide reporting on outsourcing registers, vendor management processes, KPIs, SLAs, and remediation tracking.

Process and Technology Optimisation – Should be keen on process improvement initiatives and must be open for increased demand in AI involvements.

• Contribute to the improvement and maintenance of onboarding and due diligence procedures (TPRM tools) in Aravo and other associated systems to align with regulatory requirements and mitigate risk.
• Identify opportunities to enhance and automate P2P (Procure to Pay) workflows using ERP systems (SAP,ARAVO, ServiceNow)
• Leverage AI-powered analytics tools for vendor risk monitoring, predictive insights, and process automation
• Conduct regular audits of vendor management processes, including verifying the correct application of BIR (Business Information Requirements) and spend categories, to ensure compliance and data integrity
• Assist in the review of the Risk and Control Self-Assessment (RCSA) and in evaluating and improving vendor management controls.

Required Experience & Skills

• Experience working with third-party vendors in procurement or vendor management roles.
• Background in financial services or other regulated industries.
• Knowledge of vendor lifecycle management and procure-to-pay processes.
• Ability to operate as a specialist, taking full ownership of complex vendor requests.
• Understanding of global vendor management regulations and risk assessment.
• Effective communication and stakeholder management skills.
• Skilled in dispute resolution, conflict negotiation, and stakeholder de-escalation and escalation management.
• Agile, flexible, and able to respond to demanding business needs.
• An ability to to focus on continuous improvement mindset with ability to challenge existing processes
• Excellent attention to detail and practical problem-solving ability.
• Experience with regulatory frameworks such as DORA is highly desirable.
• Understanding of MAS (Outsourcing Guidelines) Regulations or other financial service provider regulations an advantage.
• A working understanding of AML (Anti-Money Laundering), PEP (Politically Exposed Persons), Dun & Bradstreet reports, and sanctions screening processes
• Adapting to changes quickly and to deliver at pace is essential.

How We Work
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client's needs
• Deliver at pace: Push for fast, sustainable growth;
• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks
Your growth fuels our success Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

What You'll Get
In your role, you will receive an attractive selection of benefits working with IG:

• Flexible working hours and hybrid working model
• Performance-related bonuses
• 30 days annual leave
• Additional 1 day off on your birthday
• And 2 more days' off for volunteering activities per year
• Career-focused technical and leadership training's in-class and online, incl. unlimited access to LinkedIn Learning platform
• Contribution to Gym membership and more.

Join us for this exciting journey.
Apply now
Number of openings
0

Job Overview

Business Segment: Group Functions

Location: ZA, GP, Johannesburg, 30 Baker Street

Job Type: Full-time

Job Ref ID: A-0001

Date Posted: 10/1/2025

Job Description

To provide specialist advice to the Managed Services Function within South Africa in order to ensure adherence to the governance requirements and optimal performance by Third-Party Vendors with specific focus on strategic relationship management, vendor risk management, adherence to all Procurement processes, standards, service level agreement measurement and reporting to ensure consistent internal and external client experience.

Qualifications

A degree in Business Commerce or Risk Management would be required.

Experience Required:

3-4 years experience in Vendor Management and strategic sourcing. Monitoring and measuring service delivery against agreed service level agreements would be critical. Leading engagements with Third-Party Vendors to resolve performance issues would be important.

3-4 years experience working with cross-functional teams fostering collaboration and teamwork.

Experience in engaging with a broad spectrum of stakeholders including senior executives. Knowledge of standard business processes including work prioritisation, best practices.

5-7 years proven experience in production, with particular experience in service industry and/or fast moving consumer goods.

Experience within a customer facing environment across geographic boundaries essential. Experience in managing multiple client interfaces and dealing with variable issues.

Experience in providing operational, logistical, governance and control functions for a large business unit, company or multinational organisation.

Additional Information

Key Responsibilities:

Analyse specific identified problem areas in terms of Third-Party Vendor service delivery and resolve disputes in a professional and orderly manner. Develop the Vendor Management strategy for Managed Services within Technology and Operations, South Africa and ensure alignment to the overall Standard Bank strategic theme of Client Centricity as well as the relevant Client Segments strategies.

Drive all client and business partner service level agreements for Managed Services within South Africa to ensure effective end-to-end service delivery and consistent internal and external client experience. Drive and monitor compliance of operational procedures ensuring no deviation from agreed standards to prevent losses.

Drive compliance of all aspects relating to occupational health, safety and environmental management, including risk analysis & development of disaster recovery strategies, processes and plans in line with legislation and regulatory requirements.

Drive cost management and budgetary control, including the development and management of the operational budget to control cost within budget.

Drive the adherence of Third-Party Vendor Service Level Agreement standards as per individual contractual agreements to ensure an optimal client experience and service delivery against agreed standards.

Establish and implement Third-Party Vendor Management dashboards and scorecards to make Vendor performance visible to all relevant parties and stakeholders. Establish and maintain effective relationships with Third-Party Vendors on behalf of Managed Services, Technology and Operations to ensure cost effective operations, effective contract management and healthy Vendor relationships. Identify and report risks relating to Third-Party Vendor Management and performance to the Operational Risk Function, Information Technology Security, Procurement and Compliance to ensure mitigation of risks. Identify opportunities to improve and/or automate Managed Services processes and systems to increase and optimise the client experience.

Lead and drive engagements with Business Partners and Vendors nationally and attend the relevant Forums to present on the performance and service delivery of Third-Party Vendors with analysis to support continuous service improvements.

Lead the Third-Party Vendor communications process and establish feedback mechanisms and forums to ensure smooth operations.

Maintain a single point of contact for Third-Party Vendor escalations to resolve issues, complaints, queries and to optimise client satisfaction.

Behavioural Competencies:

Adopting Practical Approaches

Articulating Information

Challenging Ideas

Checking Things

Convincing People

Developing Expertise

Documenting Facts

Examining Information

Exploring Possibilities

Interacting with People

Making Decisions

Providing Insights

Technical Competencies:

Business Acumen (P&C)

Dispute Negotiation

Process Governance

Procurement Knowledge

Risk Management

Supplier Relationship Management

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or