906 Senior Teller jobs in South Africa

FCS

Reporting to the Branch Manager

The above position is vacant at our PE Branch. The overall purpose of this position is to count and verify the client's money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years' cashier experience or similar role
• Able to work under pressure

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM's

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skills

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Reporting to the Counting House Manager

The above position is vacant at our Worcester Branch. The overall purpose of this position is to count and verify the client's money.

Minimum Requirements:

• Clear criminal record
• Grade 12 or equivalent
• Computer literate
• At least 2 years' cashier experience or similar role
• Able to work under pressure

Job Specification:

• Ensure that cash processing procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Operating money counting machines
• Packing ATM's

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Able to follow instructions accurately
• Pay attention to detail
• Must be self- motivated
• Willing to work overtime
• Alertness
• Possess numeric skills

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Description
Job Description
Northwest tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate line of business. The floating teller position also supports the operational needs of the bank by traveling to various locations and working a varied, flexible schedule.

Essential Functions

• Have open availability to work a flexible schedule that varies weekly, sometimes daily, based on the needs of the Bank
• Travel to Bank locations within a specified geographic region, potentially mid-shift with little notice
• Must have access to reliable transportation to facilitate working in multiple locations
• Reliable attendance is required
• Achieve financial wellness activity goals, such as identifying referral opportunities
• Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services.
• Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
• Balance teller drawer daily and participate in dual control balancing of vault, ATM, and any other device, as needed
• Assigned an elevated drawer limit, check signing authority, supervisor authority in teller system, as needed
• Deliver on our North(west) star experience and champion our customer's financial wellness through delivery of exceptional customer experience – both in person, over the phone, and through email communications.
• Exceptional delivery of our 5 Culture Promises
• Complete educational training as assigned and self-educate using bank designed programs and applications
• Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
• Knowledge and adherence to all security and dual control processes
• Responsible to participate in branch opening and closing tasks as needed
• Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
• Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
• Work evening hours and weekends as scheduled, assigned, or necessary

Knowledge, Skills, And Abilities

• Ability to establish effective working relationships among team members and participate in solving problems and making decisions
• Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
• Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
• Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
• Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
• Knowledge of computers and the Teller System

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School Diploma or equivalent preferred

Work Experience

• Customer service experience preferred
• Cash handling experience preferred
• Banking and/or retail experience preferred

Northwest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Be the Trusted Face of Mukuru in Rwanda

At
Mukuru
, we're more than a remittance company — we're a bridge that connects families, supports communities, and empowers lives across Africa and beyond. As a
Branch Teller
, you'll be at the heart of that mission, providing professional, efficient, and secure remittance services while building strong relationships with our valued customers.

This isn't just about processing transactions — it's about being a trusted guide, ensuring compliance, driving sales, and keeping our customers safe every single day.

What You'll Do

Transaction Processing

• Perform KYC checks on all sending and receiving transactions.
• Verify the authenticity of foreign currency and ensure compliance with Central Bank regulations.
• Accurately count, balance, and reconcile cash daily.
• Cancel outbound orders that don't meet KYC requirements.
• Prepare and submit reports to the Central Bank of Rwanda.

Customer Service & Sales

• Provide outstanding, friendly service to every customer.
• Assist clients with forms and guide them through our products and services.
• Market Mukuru's offerings to walk-in clients and out in the field.
• Grow the customer base through sign-ups, cross-selling, upselling, and regular follow-ups.
• Conduct competitor price checks and share insights with the team.

Compliance & Security

• Report suspicious transactions to the AML Officer and support EDD processes.
• Protect customer data, branch assets, PINs, and passwords.
• Conduct daily branch security checks and maintain a visitor log.
• Safely store devices and cash overnight.
• Complete all required compliance training and follow policies.

What You'll Bring

• Education: Grade 12 / Equivalent (Diploma in Business, Finance, or related field preferred).
• Experience: 1+ year in financial services, cash handling, or branch operations.
• Knowledge: Foreign exchange, AML, FICA, and compliance frameworks.
• Bonus: Sales experience and working with local vendors/authorities.

Skills That Set You Apart

• Strong numeracy and accuracy
• Excellent customer service and interpersonal skills
• Organisational and administrative ability
• High level of professionalism and integrity
• Ability to thrive in a dynamic, fast-paced environment

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited" Maybe you are just the future Mukurian we need
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions is recruiting
7 ATM Device Monitoring Agents
based at our operations in Centurion, reporting to the National ATM Manager.

About The Role
Reporting to the National ATM Manager, you will coordinate the logistics with the G4S Clearing Team or Custodians of devices that are non-operational and establish estimated time of arrival (ETA), for each down device

Your Key Responsibilities Will Include
Effective coordination of Logistics

• Inform the Agent that is on duty for the day of the non-operational devices after establishing the estimated time of arriva from the G4S Clearing Team or Custodian
• The Agent thereafter creates a schedule for the G4S Clearing Team or Custodian that has been allocated to attend to the down device, (this access is created to that G4S field staff member smart lock key, to access the ATM Cubicle and ATM Safe).
• On arrival at the device the G4S Clearing Team or Custodian will try to resolve the issue as normal First Line Maintenance (FLM)
• If the fault cannot be resolved as First Line Maintenance (FLM), then the G4S Clearing Team or Custodian will inform The Agent on duty
• The respective vendor (Altron, Bytes or Diebold) as a Second Line Maintenance (SLM), will allocate a technician to attend
• When the technician ETA has been established, the Agent will allocate to G4S Clearing Team or Custodian to attend the call

Effective allocation of calls

• Assign Preventative Maintenance calls - as per Client roster
• Assign Deep Cleaning Calls as per G4S Custodian and Clearing Team field information
• Assign Network calls after engaging with the Clients Network Team
• Assign Maintenance calls i.e. for cubicle globes, etc to be changed or replaced
• Assign Project/s Calls i.e. software upgrades or device upgrades

Health and Safety

• Embrace a culture of "Safety First"
• Adhere to company Health and Safety Procedures and not only isolated to vehicle safety
• Do not expose self, vehicle, assets and crew to any risks
• Do not expose any member of the public or customers at risk
• Participate in safety forums at the branch level
• Reporting of all safety incidents to the Control Room
• Attend safety education and refresher programmes
• Wear protective clothing (bulletproof vests) at ALL times in the performance of one's duties (this includes any Secure environment)
• Wear protective clothing at ALL times
• To obey any reasonable instruction/duties issued by branch management

Qualification And Experience Requirements

• Grade 12
• Minimum of 2 years ATM Field experience
• Demonstrated understanding of ATM Custodian and ATM Clearing Team Duties
• Ability to deal with Pressure/Time Management
• Effective Problem Solving and Decision Making abilities
• Customer Centric

If you're ready to take on this important role and contribute to a leading cash management solutions provider, apply today

G4S Cash Solutions (SA), a leading provider of integrated cash management solutions requests all interested parties to register their details for Teller opportunities, based at our Nelspruit branch.

Main Responsibilities

• To effectively manage the distribution of all cash bags and containers. To effectively count, balance, pack and reconcile the customers' cash.

Manage the receiving of all bags and containers

• Distribute the bags/Containers to different areas
• Ensure all receipting is done
• Ensure that all work received daily is processed and cleared on the system
• Check that the information on the bags are correct
• Adhere to all policies and procedures

Execute day to day operations

• Responsible for the secure, timely and accurate processing of customer deposits
• Assist in preparation of customer coin and cash orders
• Assist with other relevant duties and responsibilities that management may require from time to time
• Responsible to operate a variety of high speed equipment
• Track deposits into internal systems
• Proactively identify customer cash differences, report to Supervisor to correct and prevent any customer impact.
• Required to cross-train in multiple processes in order to support all Cash Processing services

Sorting of Cash/Coin

• Verifying bulk money
• Verify inbound or outbound coin and cash from corresponding banks, and customers
• Accurately balance transaction totals
• Balance the bulk total/funds

Training & Health and Safety

• Complete all related compliance training
• Attend and successfully complete all role specific training
• Adhere to procedures relating to the counting, packing, balancing, reconciliation and sorting of cash/coin
• Maintain a position of trust and responsibility
• Participate in safety forums created by company f
• Report all safety incidents to the relevant people
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Wear protective clothing all the time

MAIN FUNCTIONS OF THE JOB

Teller Processing and Administration

• Cash deposits and withdrawals
• EFT and internal transfers
• Closure of accounts
• Reversal of fees
• Ensures daily processed work balances at the end of the working day
• Ensures that all security procedures are adhered to minimize or mitigate risk
• Updating of Stats on Sharepoint
• Reporting of suspicious transactions
• Scanning of documentation deposits, withdrawals, etc and uploading of teller recons
• Capturing of EFTs
• Capturing profit instructions, debit orders, etc
  
  Forex Processing
• Processing of Forex orders as placed by customers either telephonically via Customer Services or walk-ins
• Obtains all the necessary documentation including FICA to process the deal.
• Confirms appointments and the booking of rates for customers
• Provides client with banking details and amount required for the deal
• Processes the deal on iMal and GTS
• Attend to all administrative requirements once the deal has been finalized.
• Ensure compliance with regulations and policies and procedures
• Ensures that deals comply with S A Reserve Bank and the Bank's requirements as per policy and procedure
• Identifies and reports any suspicious transactions
  
  Enquiries Administration
• Assists clients with completion of deposit and withdrawal slips
• Attends to withdrawals, transfers and early withdrawal requests for walk in clients
• Provides statements and IT3Bs as and when requested and charges client accordingly
• Obtains relevant Fica documents from clients and updates on iMal accordingly
• Assists client with updating of personal information
• Attends to any queries in relation to all the bank's products as well as client queries
• Extract Transactional Banking reports and complies report
• Issues replacement debit cards to clients
• Refers clients to respective consultants depending on the nature of the client request
• Handles customer complaints and directs to the relevant departments
• Management of security items
• Ensures the Banking Hall is always neat & presentable
• Assists clients with registering for Mobile App and any related queries
• Assists with any back-office functions on an ad-hoc basis- projects and tasks

Customer Service

• Participates in cross selling of the Banks products at all given opportunities
• Provides an efficient and professional service to clients
• Ensures that clients queries are attended to professionally and timeously
• Attends to queries and requests received via email

Compliance

• Ensures that all functions are carried out in accordance with the Banks procedures and compliance regulations
• Ensure identification and verification of the client for all transactions

QUALIFICATIONS

• Grade 12
• Appropriate Banking qualification would be an advantage

PREFERREDEXPERIENCE

A minimum of 1-2 years General Admin or Banking experience.

KNOWLEDGE

• Banking processes
• MS Office

NOTE
- Due to this being considered a critical position at the Bank, notice of termination of employment is three (3) months.

Albaraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

CORE PURPOSE OF THE JOB

The purpose of the role is to attend to teller and enquiries functions as well as Forex as and when required, accurately and in keeping with the Bank's policies and procedures and regulatory requirements. To provide excellent customer service to all Customers.

MAIN FUNCTIONS OF THE JOB

Teller Processing

• Manage cash deposits and withdrawals.
• Process EFT and internal transfers.
• Handle account closures and intersystem transfers.
• Manage unpaid debit orders and reversal of fees.
• Conduct forex transactions, including deposits, withdrawals, and transfers.
• Ensure end-of-day work processed balances.
• Verify and authorize deposit and withdrawal slips according to bank policies.
• Count and verify physical cash, identify counterfeit/stained banknotes.
• Stamp, date, and initial transaction slips.
• Maintain zero teller differences in surpluses and shortages.

Teller Administration

• Maintain and manage daily petty cash.
• Scan and upload documentation on Docuware and Sharepoint.
• Report suspicious transactions.
• Capture EFTs on Corporate Plus.
• Maintain standing profit instructions and debit orders.
• Organize and sort daily reconciliation.
• Update teller statistics and treasury limits on Sharepoint.
• Complete and balance treasury reports and ATM journals.
• Manage account closures, payment requisitions, and special conditions.

Forex

• Ensure all required documentation is completed for forex deals.
• Process foreign exchange transactions and balance foreign currency at the end of the day.
• Adhere to Exchange Control Rulings and report suspicious transactions.
• Manage client communications regarding forex.

Enquiries Administration

• Provide statements, assist with deposit/withdrawal slips, and general client queries.
• Handle transactional banking services, including card replacements, PIN changes, and internet banking support.
• Assist with online statement registration and deceased client accounts.
• Manage client information updates, including FICA and personal information.
• Support clients with mobile app registrations and queries.
• Prepare various client letters and maintain the visitor's register.
• Printing of daily TB reports.

Customer Service

• Deliver professional and efficient client service.
• Participate in cross-selling bank products.
• Ensure the banking hall is presentable and functional.
• Address client complaints and refer clients to relevant consultants.

General

• Perform security checks on ATMs.
• Assist with back-office functions and special projects.
• Order and manage branch stationery.
• Act as Co-Custodian for Treasury and ATM.

Compliance:

• Adhere to all bank procedures and compliance regulations.
• Ensure proper client identification and verification for all transactions.

QUALIFICATIONS

• Appropriate Banking qualification will be required

PREFERRED EXPERIENCE

• A minimum of 1-2 years General banking experience or equivalent working experience

KNOWLEDGE

• Microsoft Office

• Banks Operating Systems

• Knowledge of the Banking policies and procedures

• GTS – lexis nexis

• DHA

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

CORE PURPOSE OF THE JOB

The purpose of the role is to attend to teller and enquiries functions as well as Forex as and when required, accurately and in keeping with the Bank’s policies and procedures and regulatory requirements. To provide excellent customer service to all Customers.

MAIN FUNCTIONS OF THE JOB

Teller Processing

• Manage cash deposits and withdrawals.


• Process EFT and internal transfers.


• Handle account closures and intersystem transfers.


• Manage unpaid debit orders and reversal of fees.


• Conduct forex transactions, including deposits, withdrawals, and transfers.


• Ensure end-of-day work processed balances.


• Verify and authorize deposit and withdrawal slips according to bank policies.


• Count and verify physical cash, identify counterfeit/stained banknotes.


• Stamp, date, and initial transaction slips.


• Maintain zero teller differences in surpluses and shortages.

Teller Administration

• Maintain and manage daily petty cash.


• Scan and upload documentation on Docuware and Sharepoint.


• Report suspicious transactions.


• Capture EFTs on Corporate Plus.


• Maintain standing profit instructions and debit orders.


• Organize and sort daily reconciliation.


• Update teller statistics and treasury limits on Sharepoint.


• Complete and balance treasury reports and ATM journals.


• Manage account closures, payment requisitions, and special conditions.

Forex

• Ensure all required documentation is completed for forex deals.


• Process foreign exchange transactions and balance foreign currency at the end of the day.


• Adhere to Exchange Control Rulings and report suspicious transactions.


• Manage client communications regarding forex.

Enquiries Administration

• Provide statements, assist with deposit/withdrawal slips, and general client queries.


• Handle transactional banking services, including card replacements, PIN changes, and internet banking support.


• Assist with online statement registration and deceased client accounts.


• Manage client information updates, including FICA and personal information.


• Support clients with mobile app registrations and queries.


• Prepare various client letters and maintain the visitor's register.


• Printing of daily TB reports.

Customer Service

• Deliver professional and efficient client service.


• Participate in cross-selling bank products.


• Ensure the banking hall is presentable and functional.


• Address client complaints and refer clients to relevant consultants.

General

• Perform security checks on ATMs.


• Assist with back-office functions and special projects.


• Order and manage branch stationery.


• Act as Co-Custodian for Treasury and ATM.

Compliance:

• Adhere to all bank procedures and compliance regulations.


• Ensure proper client identification and verification for all transactions.

QUALIFICATIONS

• Appropriate Banking qualification will be required

 PREFERRED EXPERIENCE

• A minimum of 1-2 years General banking experience or equivalent working experience

KNOWLEDGE

• Microsoft Office

• Banks Operating Systems

• Knowledge of the Banking policies and procedures

• GTS – lexis nexis

• DHA

Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.